**Job Description:**

+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.

+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.

+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers’ requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.

+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.

**Operations**

+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.

+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.

+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.

+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.

+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.

+ Accountable for completion of non-clinical patient calls.

+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.

+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.

+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.

+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.

+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.

+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.

+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.

**People & Performance Management**

+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.

+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.

+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.

+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.

+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.

**Training & Personal Development**

+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.

+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.

+ Seeks professional development by monitoring one’s own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.

**Communication**

+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.

+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager

**Job ID:** 1586579BR

**Title:** Pharmacy Operations Manager

**Company Indicator:** Walgreens

**Employment Type:** Full-time

**Job Function:** Retail

**Full Store Address:** 3180 CARLISLE RD,DOVER,PA,17315-04512-09673-S

**Full District Office Address:** 3180 CARLISLE RD,DOVER,PA,17315-04512-09673-S

**External Basic Qualifications:**

+ High School Diploma, GED, or equivalent.

+ PTCB or ExCPT certification (except in Puerto Rico).

+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.

+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

+ Requires willingness to work flexible schedule, including evening and weekend hours.

**Preferred Qualifications:**

+ Previous people management/ leadership experience.

+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.

We will consider employment of qualified applicants with arrest and conviction records.

This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

**Shift:** Various

**Store:** 09673-DOVER PA

**Description**

Location: Reading, PA

The Regional Account Executive in Reading, PA is responsible for identifying high profile regional account opportunities, securing agreements for both rental and direct sale programs via the phone and in-person customer visits; The RAE will provide ongoing customer interaction to support the Vestis relationship with its regional account customers; Attain annual quota on direct sale and rental new business. Update and maintain an Electronic Contact Management System; Communicate (e-mail, phone, fax, etc.) with Prospects and Customers (internal & external); Qualify and report on Corporate Accounts Pursuit Program; Maintain awareness at all times of the contract status of all Fortune 1,000 Businesses and On-going contact in his/her territory; Identifying ways to grow margin while identify process/cost improvements for customers; Generate monthly (activity level & results) reports.

• Knowledge/Skills/Abilities:

Experienced with MS Office applications; Excellent written and verbal skills required; Must be comfortable interacting and initiating relationships with executives in a diverse business and environment.

• Working Environment/Safety Requirements:

• Experience:

A minimum of 5-7 years outside sales experience in a business to business selling environment

• Travel Requirements:

• Education:

Bachelors Degree or equivalent experience is preferred.

• License Requirements/ Certifications:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

Does the idea of being responsible for handling and selling assigned products and services, with a focus on Practice & Instruction, within assigned accounts/territory and achievement of revenue goals through prospecting, qualifying, and closing new business excite you?

The P&I Account Executive I has meaningful sales experience and brings developing expertise to the customer engagement, solves customer problems with the appropriate Renaissance products. Responsible for cultivation and long-term maintenance of territory and customer relationships, new customer acquisition, and collaboration with Account Managers and other internal partners.

**As an P&I Account Executive I, you will:**

+ **Prospect:** Build and drive plans to identify and qualify net growth opportunities through prospecting (in-person and virtual meetings, emails, phone calls, etc.) and campaigns.

+ **Manage Opportunities:** Manage opportunity pipeline, engage multiple decision makers to ensure communication and consensus through the life of the opportunity and uses networking for openings to increase opportunity value.

+ **Consultative Solution Sell:** Research and sell solutions aligned to customers’ unique problems and strategic objectives. Lead across the account team and cross functional internal and external partners to develop winning solutions.

+ **Close Business: ** Consistently close business that has progressed past needs development and independently develop persuasive presentations to overcome late-stage deal obstacles to win customer confidence and support.

+ **K-12 Education Competence: ** Possess a deep knowledge of the K-12 education space including public, private, and parochial schools. Strong understanding of K-12 districts and school administrative roles, funding, purchasing habits, policies, practices, trends, and school board oversight.

+ **Domain Expertise:** Possess strong technical knowledge of common tools and trends in ed-tech space; staying current on probable future policies, practices, and information affecting customer prospects or businesses

+ **Account Planning:** Drive coordinated as well as personal account planning activities that leverage relationships and account contacts. Build business plans, prioritize efforts with an understanding of account potential and a grasp of competition, funding, policy, regional issues, customer needs and constraints.

+ **Customer Retention: ** Build and maintain customer loyalty and personal connections. Plan and deliver on objectives, ask for references and secure repeat business.

+ **Strategic Account Planning:** Develop long-term account plans that will drive strategic growth across territory and secure support of internal and external team members.

**For this role as an Account Executive I, you must have:**

+ Experience in educational software sales (3+ years)

+ Proficiency in teamwork tools (e.g., Outlook, Teams, etc.)

+ Ability to manage full-cycle opportunities using CRM (e.g. Salesforce)

+ Familiarity with relevant legislation and policy for assigned territory

**Preferred Experience & Qualifications**

+ Experience selling educational assessment and analytics products

+ Knowledge of educational market with targeted focus on assessment and instruction tools preferred

+ Demonstrated experience creatively solving problems with little structure or historical analogues to work from

All your information will be kept confidential according to EEO guidelines.

**Salary Range:** The base range for this position is $56,100 - $81,000 with a total target compensation (TTC) range of $90,000 - $113,000. This range is based on national market data and may vary by experience and location.

**Benefits for eligible employees include:**

+ World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth

+ Health Savings and Flexible Spending Accounts

+ 401(k) and Roth 401(k) with company match

+ Paid Vacation and Sick Time Off

+ 12 Paid Holidays

+ Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program

+ Tuition Reimbursement

+ Life & Disability Insurance

+ Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition (TATeam@renlearnCRM.onmicrosoft.com) .

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For information about Renaissance, visit: https://www.renaissance.com/

When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

Does the idea of being responsible for handling and selling assigned products and services, with a focus on Practice & Instruction, within assigned accounts/territory and achievement of revenue goals through prospecting, qualifying, and closing new business excite you?

The P&I Account Executive I has meaningful sales experience and brings developing expertise to the customer engagement, solves customer problems with the appropriate Renaissance products. Responsible for cultivation and long-term maintenance of territory and customer relationships, new customer acquisition, and collaboration with Account Managers and other internal partners.

**As an P&I Account Executive I, you will:**

+ **Prospect:** Build and drive plans to identify and qualify net growth opportunities through prospecting (in-person and virtual meetings, emails, phone calls, etc.) and campaigns.

+ **Manage Opportunities:** Manage opportunity pipeline, engage multiple decision makers to ensure communication and consensus through the life of the opportunity and uses networking for openings to increase opportunity value.

+ **Consultative Solution Sell:** Research and sell solutions aligned to customers’ unique problems and strategic objectives. Lead across the account team and cross functional internal and external partners to develop winning solutions.

+ **Close Business: ** Consistently close business that has progressed past needs development and independently develop persuasive presentations to overcome late-stage deal obstacles to win customer confidence and support.

+ **K-12 Education Competence: ** Possess a deep knowledge of the K-12 education space including public, private, and parochial schools. Strong understanding of K-12 districts and school administrative roles, funding, purchasing habits, policies, practices, trends, and school board oversight.

+ **Domain Expertise:** Possess strong technical knowledge of common tools and trends in ed-tech space; staying current on probable future policies, practices, and information affecting customer prospects or businesses

+ **Account Planning:** Drive coordinated as well as personal account planning activities that leverage relationships and account contacts. Build business plans, prioritize efforts with an understanding of account potential and a grasp of competition, funding, policy, regional issues, customer needs and constraints.

+ **Customer Retention: ** Build and maintain customer loyalty and personal connections. Plan and deliver on objectives, ask for references and secure repeat business.

+ **Strategic Account Planning:** Develop long-term account plans that will drive strategic growth across territory and secure support of internal and external team members.

**For this role as an Account Executive I, you must have:**

+ Experience in educational software sales (3+ years)

+ Proficiency in teamwork tools (e.g., Outlook, Teams, etc.)

+ Ability to manage full-cycle opportunities using CRM (e.g. Salesforce)

+ Familiarity with relevant legislation and policy for assigned territory

**Preferred Experience & Qualifications**

+ Experience selling educational assessment and analytics products

+ Knowledge of educational market with targeted focus on assessment and instruction tools preferred

+ Demonstrated experience creatively solving problems with little structure or historical analogues to work from

All your information will be kept confidential according to EEO guidelines.

**Salary Range:** The base range for this position is $56,100 - $81,000 with a total target compensation (TTC) range of $90,000 - $113,000. This range is based on national market data and may vary by experience and location.

**Benefits for eligible employees include:**

+ World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth

+ Health Savings and Flexible Spending Accounts

+ 401(k) and Roth 401(k) with company match

+ Paid Vacation and Sick Time Off

+ 12 Paid Holidays

+ Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program

+ Tuition Reimbursement

+ Life & Disability Insurance

+ Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition (TATeam@renlearnCRM.onmicrosoft.com) .

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For information about Renaissance, visit: https://www.renaissance.com/

When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.

Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.

Does the idea of being responsible for handling and selling assigned products and services, with a focus on Practice & Instruction, within assigned accounts/territory and achievement of revenue goals through prospecting, qualifying, and closing new business excite you?

The P&I Account Executive I has meaningful sales experience and brings developing expertise to the customer engagement, solves customer problems with the appropriate Renaissance products. Responsible for cultivation and long-term maintenance of territory and customer relationships, new customer acquisition, and collaboration with Account Managers and other internal partners.

**As an P&I Account Executive I, you will:**

+ **Prospect:** Build and drive plans to identify and qualify net growth opportunities through prospecting (in-person and virtual meetings, emails, phone calls, etc.) and campaigns.

+ **Manage Opportunities:** Manage opportunity pipeline, engage multiple decision makers to ensure communication and consensus through the life of the opportunity and uses networking for openings to increase opportunity value.

+ **Consultative Solution Sell:** Research and sell solutions aligned to customers’ unique problems and strategic objectives. Lead across the account team and cross functional internal and external partners to develop winning solutions.

+ **Close Business: ** Consistently close business that has progressed past needs development and independently develop persuasive presentations to overcome late-stage deal obstacles to win customer confidence and support.

+ **K-12 Education Competence: ** Possess a deep knowledge of the K-12 education space including public, private, and parochial schools. Strong understanding of K-12 districts and school administrative roles, funding, purchasing habits, policies, practices, trends, and school board oversight.

+ **Domain Expertise:** Possess strong technical knowledge of common tools and trends in ed-tech space; staying current on probable future policies, practices, and information affecting customer prospects or businesses

+ **Account Planning:** Drive coordinated as well as personal account planning activities that leverage relationships and account contacts. Build business plans, prioritize efforts with an understanding of account potential and a grasp of competition, funding, policy, regional issues, customer needs and constraints.

+ **Customer Retention: ** Build and maintain customer loyalty and personal connections. Plan and deliver on objectives, ask for references and secure repeat business.

+ **Strategic Account Planning:** Develop long-term account plans that will drive strategic growth across territory and secure support of internal and external team members.

**For this role as an Account Executive I, you must have:**

+ Experience in educational software sales (3+ years)

+ Proficiency in teamwork tools (e.g., Outlook, Teams, etc.)

+ Ability to manage full-cycle opportunities using CRM (e.g. Salesforce)

+ Familiarity with relevant legislation and policy for assigned territory

**Preferred Experience & Qualifications**

+ Experience selling educational assessment and analytics products

+ Knowledge of educational market with targeted focus on assessment and instruction tools preferred

+ Demonstrated experience creatively solving problems with little structure or historical analogues to work from

All your information will be kept confidential according to EEO guidelines.

**Salary Range:** The base range for this position is $56,100 - $81,000 with a total target compensation (TTC) range of $90,000 - $113,000. This range is based on national market data and may vary by experience and location.

**Benefits for eligible employees include:**

+ World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth

+ Health Savings and Flexible Spending Accounts

+ 401(k) and Roth 401(k) with company match

+ Paid Vacation and Sick Time Off

+ 12 Paid Holidays

+ Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program

+ Tuition Reimbursement

+ Life & Disability Insurance

+ Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition (TATeam@renlearnCRM.onmicrosoft.com) .

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

For information about Renaissance, visit: https://www.renaissance.com/

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Operations Manager II within PNC's Commercial Lending organization, you can sit in Brecksville, OH, Pittsburgh, PA, Kalamazoo, MI or other PNC footprint locations.

Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.

Operations Manager II will lead multiple teams supporting Commercial Lending and Leasing Operations (CLLO) related to crisis and production support. These teams and functions are support CLLO’s critical business functions as they are disrupted. Operations Manager II will be expected to show leadership ability in driving these teams to influence appropriate outcomes by proactively and reactively addressing these continuity gaps. The teams Operations Manager II will be responsible for leading are:

Production Response Team - A team of highly skilled individuals to provide time sensitive production, quality, or risk related support to critical businesses within Commercial Lending Operations (CLO).

Key responsibilities of team include:

• Staff augmentation to support BAU volume surges or unexpected attrition

• Project support

• Enhancement input based on cross-team experience

CLLO Business Continuity Team - Ensures teams within CLLO are prepared to implement resiliency plans when crisis scenarios occur. Proactively address continuity risks with the business and service partners.

Key Responsibilities of team include:

• Central point of contact for business disruptions

• Communicates impacts to all stakeholders

• Coordinates response plans to necessary business partners until disruption is resolved

• Works with BRU owners to enhance and maintain action plans

**Job Description**

+ Participates in the development of the operations strategy. Executes operating plan and communicates strategy to operations team. Responsible for two or more functions across one or more sites, or may manage a complex product, function or location. Manages managers, supervisors and/or individual contributors. May participate in industry forums.

+ Manages and is responsible for achieving desired business results. Acts as a senior point of escalation and resolves exceptions and complex process and product support problems. Review and provide oversight on end to end processes of varying risk and financial value. May interact with customers and/or third parties to drive business results and in resolving escalated issues.

+ Manages all human resources related activities for direct and indirect reports and maintains employee engagement. Provides coaching and development to team members, supervisors and/or managers. Leads staff meetings, communicates strategy and translates into tactical operating plans.

+ Provides consultation and advice to service partners and customers. Identifies and influences strategic improvement initiatives and serves as a representative or a project sponsor for operations group on projects. Develops, reviews and/or approves standard operating procedures as appropriate. Recommends and/or drives policy improvements.

+ Oversees and/or owns the control framework for unit(s) of responsibility. Reviews reports and/or key risk indicators to identify exceptions, monitor quality and ensure effective quality risk management. Manages and is accountable for risk mitigation and business resiliency activities and/or strategies. May review transactions and related documents. Verifies work processes to ensure completeness, accuracy and conformance to established service levels, department controls, risk tolerance and applicable procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

+ **Include Intentionally** - Cultivates diverse teams and inclusive workplaces to expand thinking.

+ **Live the Values** - Role models our values with transparency and courage.

+ **Enable Change** - Takes action to drive change and innovation that will transform our business.

+ **Achieve Results** - Takes personal ownership to deliver results. Empowers and trusts others in decision making.

+ **Develop the Best** - Raises the bar with every talent decision and guides the achievement of all employees and customers.

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**

Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)

**Competencies**

Decision Making and Critical Thinking, Effective Communications, Internal Resource Coordination, Operational Functions, Problem Management Process, Process Management, Standard Operating Procedures

**Work Experience**

Roles at this level typically require a university / college degree, with 3+ years of industry-relevant experience. An operations or production environment position typically requires 2 years of previous managerial experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

Bachelors

**Certifications**

No Required Certification(s)

**Licenses**

No Required License(s)

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) .

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

**Penn State Health** - **Penn State Health Corporation**

**Location:** US:PA: Hershey

**Work Type:** Full Time

**FTE:** 1.00

**Shift:** Day

**Hours:** 8:00a - 5:00p

**SUMMARY OF POSITION:**

**Position Overview:** Responsible for the strategic and operational leadership of all aspects of Information Technology including Informatics, Data & Analytics, Health Information Management and Clinical Engineering. Key responsibilities include leading, planning, directing, communicating, and evaluating IT initiatives and functions. The Chief Information Officer (CIO) acts as a strategic business partner, internal consultant, and advisor to the senior management team, aligning technology initiatives with the organization’s mission and business strategy. Leads establishment and execution of the enterprise-wide IT strategy, ensuring alignment with business goals and delivery of capabilities required for success. The CIO participates in overall business strategy development, bringing current knowledge and future vision of leveraging information and technology in business model design, process re-engineering, and product and service development in support of the organization’s missions.

**ESSENTIAL DUTIES:**

+ **Sets the Mission and Vision:** Sets the mission and vision of the IT organization, fostering a business-oriented culture that empowers the organization’s missions.

+ Leads IT Strategy Development: Leads the development of the IT strategy and roadmap, ensures integration with the enterprise’s strategic planning and business strategies.

+ **Serves as Trusted Advisor:** Acts as a trusted advisor and change agent, building relationships with executives and business leaders to understand needs, ensures cost-effective IT service delivery and agile responses to changing business priorities. Uses influence and negotiation skills to create synergies for innovative shared solutions across the enterprise.

+ **Collaborates on Digital Business Strategy:** Partners with executive leadership to define and execute digital business strategy, participates in and contributes to the assessment of external digital opportunities and threats, and internal technology capabilities required to achieve desired competitive positioning.

+ **Innovates with Emerging Technologies:** Stays current on new technologies, and directs the integration of emerging technologies to meet digital business strategy needs. Drives digital transformation initiatives using emerging technologies to enhance services, operations, and patient care.

+ **Provides Strategic Direction and Oversight:** Oversees the design, development, implementation and operation of IT systems, data, and programs, including enterprise architecture, fulfillment of security requirements, data analytics, and infrastructure management.

+ Manages IT Budget: Develops and controls the annual operating and capital expenditure budget for IT to ensure it is consistent with the overall strategic objectives of the enterprise. Demonstrates strong financial acumen in investment decisions and expenditure management.

+ Enhances IT Capabilities: Enhances the capabilities of IT by leveraging a multitude of resources, both internal and external; oversees strategic vendor and partner relationship management. (Consolidated below bullet.).

+ Develops IT Workforce Strategy: Works with HR and IT leadership team to develop an IT “People Strategy” that aligns with the business and IT strategy to recruit, develop, and retain top IT talent fostering a diverse, inclusive, and high-performing team.

+ Maintains IT Workforce Expertise: Develops and maintains an IT workforce with the appropriate mix of business knowledge, technical skills, and competencies that balance the needs between growing the agility required to achieve digital business objectives and ensuring that core IT functions are reliable, stable and efficient.

+ IT Management Framework: Implements an IT Management Framework (e.g., ITIL, DevOps, or similar) to improve IT service delivery and promote continuous improvement and adaptability.

+ **Champions Digital Workplace Strategy:** Leads a digital workplace strategy that promotes employee engagement, productivity, and effectiveness.

+ **Engages in Enterprise Planning:** Serves on enterprise planning and policymaking committees, drives the development of enterprise technology and data standards, governance processes, and performance metrics as well as necessary business process changes to ensure IT delivers value to the enterprise.

+ Establishes IT Policies and Standards: Oversees the development and implementation of enterprise-wide IT policies, working as appropriate with PSH/COM executive leadership and other units as appropriate.

+ **Fosters Collaboration with Penn State University:** Identifies opportunities for collaboration with Penn State University IT units to enhance support for PSH/COM and strengthen the university's larger technology environment.

+ Allocates IT Resources for Collaboration with PSU: Allocates appropriate IT resources to participate in collaborations with PSU.

+ **Builds External Relationships:** Establishes external relationships (locally and nationally) to learn from industry best practices, enhance PSH/COM’s reputation, and improve IT service delivery and support.

+ **Cybersecurity Compliance and Operations:** Responsible and accountable to ensure IT Department adheres to all cybersecurity policies, standards, and processes as outlined in the PSH Cybersecurity Program. This includes overseeing the formal documentation, design, and operation of IT services in compliance with PSH Cybersecurity Requirements.

**MINIMUM QUALIFICATION(S):**

+ Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field, plus 10 years of senior technology leadership experience within a complex healthcare or equivalent environment.

+ Strong understanding and expertise in healthcare regulations (including HIPAA Compliance).

+ Exceptional communication, presentation, and negotiation skills.

+ Strong financial management skills with experience managing technology budgets.

+ Strategic thinker with the ability to execute tactically.

+ Proficiency in IT Management Frameworks.

+ Experience in leading technological activities through merger and acquisition.

**PREFERRED QUALIFICATION(S):**

+ Professional Certifications such as Project Management Professional (PMP), Certified Information System Security Professional (CISSP), Information Technology Infrastructure Library (ITIL), or equivalent a plus.

+ Master’s Degree

**WHY PENN STATE HEALTH?**

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

**For more information:** https://this.pennstatehealth.org/#thisIsPennStateHealth

**Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:**

+ **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).

+ **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave.

+ **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.

+ **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.

+ **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

**For a full list with more detailed information:** https://www.pennstatehealth.org/careers/working-here/total-rewards

**WHY PENN STATE HEALTH CORPORATION?**

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.

Within Penn State Health’s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.

**YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.**

_This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._

_Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information._

**Union:** Non Bargained

**Position** Senior Vice President and Chief Information Officer - Administration

**Location** US:PA: Hershey | Leadership | Full Time

**Req ID** 64731

**Company Description**

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

**Job Description**

Pilot Flying J is seeking an experienced Deli General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.

The Deli General Manager will also be:

+ Ensuring that customer expectations are met

+ Conducting meetings with subordinate employees

+ Maintaining effective vendor relationships

As a Deli General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.

Additional responsibilities for the Deli General Manager include:

+ Driving sales

+ Managing team members

+ Tracking inventory

+ Providing customer service

+ Performing P&L analysis

Pay Rates Starting between: $47,700.00 - $69,205.00 / year

**Qualifications**

As a Deli General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.

Additional requirements of the Deli General Manager include:

+ 2-3 years of management experience in restaurant, deli, or foodservice

+ Previous management proficiency in high volume retail with P&L accountability

+ Ability to create and maintain a customer focused culture

**Additional Information**

+ Fuel Discount

+ Nation-wide Medical Plan/Dental/Vision

+ 401(k)

+ Flexible Spending Accounts

+ Adoption Assistance

+ Tuition Reimbursement

+ Flexible Schedule

+ Weekly Pay

**Location:**

937 E Waterloo Rd.

Akron, OH 44306

**Position Summary:**

Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers – who will depend on you to achieve success.

Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more. You’ll collaborate with a high-energy, driven team as you build a solid foundation in sales and operations. You’ll enjoy flexible schedules, excellent benefits, associate incentives and discount programs. You’ll be on the fast track to furthering your management career, with advancement opportunities at hundreds of our locations nationwide.

**Major Responsibilities:**

• Develop consumer and commercial customer solutions to local and national accounts - including many of the Fortune 500.

• Manage our large inventory of world class and nationally recognized vehicles, balancing fleet productivity, profitability and customer satisfaction in a fast-paced and dynamic workspace

• Generate new business leads as well as foster existing customer relationships

• Ensure complete customer satisfaction in a fast-paced environment.

**Qualifications:**

• Bachelor’s degree required, preferred concentration in Business or Marketing

• Effective communication skills, both written and verbal

• Internship or related work experience in a customer facing role preferred

• Results oriented, attention to detail and good time management skills

• A valid driver’s license is required, as is the ability and willingness to drive our Penske vehicles, including a 26’ box truck.

• Regular, predictable, full attendance is an essential function of the job.

• As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.

• Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

**Physical Requirements:**

-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.

-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

**About Penske Truck Leasing/Transportation Solutions**

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Management Trainee

Job Family: Operations

Address: 4890 Grand Ave

Primary Location: US-PA-Pittsburgh

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2504427

Account Executive

Company: MMIT

Location: Remote, United States

Date Posted: Apr 3, 2025

Employment Type: Full Time

Job ID: R-1049

**Description**

**_Why MMIT?_** AtMMIT (https://www.mmitnetwork.com/) , we simplify the complexities of healthcare to smooth access to life saving therapies. Our collective teams achieve this through prioritizing cultivating industry leading data coupled with cutting edge technology to solve some of healthcare’s most complex challenges.

MMIT is regarded as a trusted go-to-market partner that identifies barriers to patient access and helps coordinate major stakeholders to move therapies from pipeline to prescription—answering the “what” of how payers cover therapies and the “why” behind those decisions. MMIT’s product portfolio has been built by listening to our clients, and with expert teams of pharmacists, clinicians, data specialists and market researchers who provide foresight, clarity and confidence.

In 2022, MMIT joined forces with other market-leading pharmaceutical-solutions providers—Evaluate, (https://www.evaluate.com/) Citeline, Panalgo (https://panalgo.com/) andThe Dedham Group (https://dedhamgroup.com/) —to launchNorstella (https://www.norstella.com/) , which aims to deliver must-have answers for critical strategic and commercial decision-making along the entire drug development journey.

**Job Overview**

As an Account Executive, you will play a pivotal role in building new relationships, selling our solutions, and serving as a trusted partner to high value clients in the life sciences industry. You’ll act as a trusted advisor to senior-level stakeholders, understanding their complex needs, and helping them to leverage our solutions to enhance their business goals.

To succeed in this new role, you will:

+ **Drive Sales of MMIT Products:** Focus on selling MMIT’s comprehensive capabilities to strategic accounts in the life sciences industry.

+ **Business Development:** Identify, develop, and close new business opportunities within target accounts, working with key stakeholders to introduce MMIT’s solutions to address their challenges.

+ **Understand Each Client’s Strategy** and corporate priorities as well as the competitive landscape to proactively identify and capture opportunities or address risks at strategic and tactical levels

+ **Build Relationships of Influence** by connecting with key executives, decision makers, and influencers to ensure satisfaction at the highest levels

+ **Market Intelligence:** Stay current with market trends, competitor activities, and industry developments to position MMIT as a leader in the industry.

+ **Collaborateinternally** with a team of Client Success and Solutions specialists dedicated to service clients and other duties as assigned

**Requirements:**

As we expand the team, we’re looking for a VP with:

+ **Account Management Experience:** A proven track record expanding business with clients by engaging key stakeholders to understand their needs and provide value

+ **Strategic Perspective:** You approach each interaction from a strategic point of view and create account plans to ensure alignment across internal teams, identifying risks and opportunities as they emerge to build and maintain effective relationships

+ **Contracting Skills:** You’ve led contract negotiations in rapidly changing environments by proactively identify risks and opportunities within each account

+ **Knowledge of the Pharmaceutical Industry:** You’re able to demonstrate deep knowledge of the pharmaceutical industry and speak the language of life sciences clients when communicating about the strategic value of MMIT’s market access solutions

+ **Collaboration:** You have worked in a collaborative environment and thrive by partnering internally as well as with clients/prospects.

+ **At least 1-3 years of experience** in similar roles preferred

**The guiding principles for success at Norstella:**

+ 01: Bold, Passionate, Mission-First

+ 02: Integrity, Truth, Reality

+ 03: Kindness, Empathy, Grace

+ 04: Resilience, Mettle, Perseverance

+ 05: Humility, Gratitude, Learning

**Benefits:**

+ Medical and prescription drug benefits

+ Health savings accounts or flexible spending accounts

+ Dental plans and vision benefits

+ Basic life and AD&D Benefits

+ 401k retirement plan

+ Short and Long Term Disability

+ Education benefits

+ Paid parental leave

+ Paid time off

_The expected base salary for this position ranges from $60,000 to $75,000 plus commissions. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._

_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._

_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you._

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.