Computer Systems Analysts

Salesforce Business Systems Analyst

What you can expect

As a Business System Analyst at Zoom, you will manage operations, technical, sales, and pre-sales systems in a dynamic environment. Your role includes delivering data-driven insights, managing user acceptance testing (UAT), and documenting business requirements. You will monitor and improve operational performance, support Salesforce.com administration, and craft communications. Your adaptability and problem-solving skills will be key in driving significant changes in systems and processes.

About the Team

You will join a collaborative and strategic team dedicated to driving efficiency and scalability across Zoom's operations. The team is focused on leveraging data to make well-founded business decisions and improving systems and processes. Working alongside cross-functional teams, you will contribute to a positive and innovative environment that values clear communication, strategic thinking, and teamwork.

Responsibilities

+ Delivering data-driven insights and analyses using diverse cross-functional data sources to support technical business decisions and recommendations.

+ Applying business principles in User Acceptance Testing (UAT), conducting UAT, generating recommendations, and offering alternatives to enhance technical business performance.

+ Identifying business and technical challenges and creating clear and concise documentation of business requirements.

+ Monitoring operational and technical performance, proactively identifying opportunities for efficiency and system improvements.

+ Developing and maintaining comprehensive process documentation and workflows.

+ Supporting the administration and troubleshooting of Salesforce.com, quoting systems, and other related tools.

What we’re looking for

+ Bachelor’s in Business Administration or a related field, or equivalent work experience.

+ Experience working in a SaaS or technology company.

+ Have a deep understanding of standardized processes to ensure efficiency, consistency, and scalability across operations.

+ Demonstrate analytical, technical, and strategic thinking skills with creative problem-solving abilities and confidence.

+ Experience in analyzing datasets to identify trends, patterns, and key insights, with the ability to communicate findings effectively.

+ Experience working with Salesforce.com and Google Suite.

+ Collaborate seamlessly across all organizational levels.

Salary Range or On Target Earnings:

Minimum:

$65,200.00

Maximum:

$158,900.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.

#LI-Remote

**Purpose:**

The Business Analyst will work closely with UPMC Enterprises’ leadership by providing strong controllership and financial monitoring over UPMC Enterprises’ portfolio of heath care focused companies, technologies and solutions. The Business Analyst will also support the portfolio companies’ management teams by assisting with accounting matters, financial modeling, and other ad-hoc requests.

Responsibilities:

+ · Interprets financial transactions and events for users who must make economic or business decisions

+ · Assists in the month-end close, including posting journal entries and preparing financial statements in conformance with GAAP, and communicates results to relevant executives/stakeholders

+ · Prepares clear and concise workpapers to support business decisions and to defend positions taken by UPMC Enterprises

+ · Partners with the portfolio company’s executive management to address their accounting and strategic finance needs, such as interpreting financial transactions, developing financial models/budgets/forecasts, reviewing financial statements, supporting contract negotiations, and building board meeting materials

+ · Drives continued business intelligence to understand market forces, size of opportunity, addressable market, profit drivers, differentiators needed to create winning solutions

+ · Builds and maintains data visualizations using Microsoft Power BI to present dynamic insights of UPMC Enterprises’ financial activity

+ · Assists in the annual portfolio valuation and budgeting process

+ · Analyzes financial results and develops reports for execute-level and board-level leadership

+ · Supports coaching and development of other team members

+ · Performs all above in accordance with system-wide competencies/behaviors

+ · Performs other duties as assigned

· Bachelor’s degree in accounting or finance with a minimum of 2 years of relevant experience

· CPA is preferred

· Excellent problem solving, interpersonal, organizational, analytical, and communication skills (both oral and written)

· Competent in Microsoft 365 products, including Excel and Power BI

· Proven ability to meet time-sensitive deadlines and commitments

**Licensure, Certifications, and Clearances:**

**UPMC is an Equal Opportunity Employer/Disability/Veteran**

workday budgets and assets consultant / business analyst.

+ harrisburg , pennsylvania (remote)

+ posted today

**job details**

summary

+ $45 - $55 per hour

+ contract

+ bachelor degree

+ category computer and mathematical occupations

+ reference1065265

job details

job summary:

Primary job duties/responsibilities:

- As a Mid-Level Business Analyst, you will be responsible for analyzing business requirements, configuring Workday Financials, and providing support to end-users.

- You will leverage your advanced proficiency in Workday Financials to ensure successful project delivery.

- Analyze business requirements and translate them into Workday Financials configurations.

- Collaborate with cross-functional teams to ensure successful implementation of Workday Financials.

- Provide end-user support and training on Workday Financials functionality.

- Conduct system testing and troubleshooting to ensure optimal performance of Workday Financials.

- Maintain documentation of business processes and Workday Financials configurations.

location: Harrisburg, Pennsylvania

job type: Contract

salary: $45 - 55 per hour

work hours: 8am to 4pm

education: Bachelors

responsibilities:

- As a Mid-Level Business Analyst, you will be responsible for analyzing business requirements, configuring Workday Financials, and providing support to end-users.

- You will leverage your advanced proficiency in Workday Financials to ensure successful project delivery.

- Analyze business requirements and translate them into Workday Financials configurations.

- Collaborate with cross-functional teams to ensure successful implementation of Workday Financials.

- Provide end-user support and training on Workday Financials functionality.

- Conduct system testing and troubleshooting to ensure optimal performance of Workday Financials.

- Maintain documentation of business processes and Workday Financials configurations.

qualifications:

+ Experience level: Experienced

+ Minimum 3 years of experience

+ Education: Bachelors (required)

skills:

+ Workday (Budget and Assets)

+ Workday (Financials)

+ WorkdayEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

**Responsibilities**

_Noblis MSD’s mission is to support the Naval Sea Systems Command (NAVSEA) and, Naval Surface Warfare Center (NSWCPD) and their missions’ to enable research, development, test and evaluation, acquisition, engineering, systems integration, in-service and fleet engineering with cybersecurity, comprehensive logistics, and life-cycle savings. Noblis MSD is looking to hire a Submarine Systems Engineer._

Noblis MSD is seeking an Engineer with a background in submarine systems to support submarine auxiliary/machinery systems.

Roles and responsibilities may include:

+ Support testing and troubleshooting efforts (lab-based and shipboard) for auxiliary machinery control systems (propulsion controls, indicator drive units, hotwell controls).

+ Develop, review, update, and execute test plans/procedures.

+ Evaluate technical information received from the Fleet (Fleet messages, advisories, etc.).

+ Develop, review, update technical documentation.

+ Provide engineering support for design, repair, installation, modification, maintenance, and operation of systems.

This will be a hybrid work environment based out of the Philadelphia, Navy Yard.

**Required Qualifications**

Bachelor’s degree in engineering and minimum 3 years of related experience, or High School Diploma and 9 years of related experience; or equivalent experience serving on a Nuclear Submarine.

+ Prior Navy Nuclear training required

+ 25% travel required

+ DoD Secret is desired; the ability to get a Secret Clearance is required

**Desired Qualifications**

+ Excellent communication skills, both written and verbal

+ Ability to read and understand technical documentation

+ Ability to troubleshoot challenging technical issues

+ NAVSUP experience

\#hotjobs

**Overview**

Noblis (http://www.noblis.org/) and our wholly owned subsidiaries, Noblis ESI , and Noblis MSD tackle the nation's toughest problems and apply advanced solutions to our clients' most critical missions. We bring the best of scientific thought, management, and engineering expertise together in an environment of independence and objectivity to deliver enduring impact on federal missions. Noblis works with a wide range of government clients in the defense, intelligence and federal civil sectors. Noblis -About Us (https://careers.noblis.org/about-noblis/)

**Why work at a Noblis company?**

Our employees find greater meaning in their work and balance the other things in life that matter to them. Our people are our greatest asset. They are exceptionally skilled, knowledgeable, team-oriented, and mission-driven individuals who want to do work that matters and benefits the public. Noblis has won numerous workplace awards (http://www.noblis.org/about/Awards/) . Noblis maintains a drug-free workplace.

**Salary Range Explanation**

**At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category. We encourage you to learn more about our total benefits by visiting theBenefits (https://careers.noblis.org/benefits/) page on ourCareers (https://careers.noblis.org/) site.**

**Salary at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, and clearance level, as well as contract-specific affordability and organizational requirements and applicable employment laws. The projected compensation range for this position** **is provided within the posting and** **are based on full time status. Part time staff receive a prorated salary based on regularly scheduled hours. The estimated minimum and maximum displayed represents the broadest range for this position (inclusive of high geographic and high clearance requirements), and is just one component of Noblis’ total compensation package for employees.**

**Posted Salary Range**

USD $67,800.00 - USD $105,975.00 /Yr.

**Equal Employment Opportunity**

Noblis is an Equal Opportunity Employer. Employment decisions are made without regard to race (as well as because of or on the basis of traits historically associated with race, including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, pregnancy, childbirth, lactation and related medical conditions, genetic factors, military/veteran status, or other characteristics protected by law.

Noblis is committed to the full inclusion of all qualified individuals. As part of this commitment, Noblis will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact **employee-relations@noblis.org** **.**

**Apply for this job**

Make a Referral (https://jobs-noblis.icims.com/jobs/24103/submarine-systems-engineer/job?mode=apply&apply=yes&in\_iframe=1&hashed=1374629770)

**Connect With Us!**

Want to know about available job opportunities at Noblis? Want to receive personalized alerts with jobs that match your skills and interests? Join the Noblis Talent Connection.

**Posted Date** _14 hours ago_ _(9/11/2024 10:35 AM)_

**_Requisition #_** _24103_

**_Security Clearance_** _Secret_

**_Employment Type_** _Full Time_

**_Portal Location : Location_** _US-PA-Philadelphia_

**_Company_** _Noblis MSD_

**Alternate Locations:** Work from Home; Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania)

**Work Arrangement:**

Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.

**Relocation assistance:** is not available for this opportunity.

**Requisition #:** 73638

**The Role at a Glance**

We are excited to bring on a **Business Analyst** to support enhancements across our Sales, Administration, and Director Surrounds value stream for Retirement Plan Services (RPS). There is an organizational focus to drive efficiency, reduce expenses, and enhance the customer experience through the modernization of our administrative technology. That focus and opportunity drove the need to create this new full-time remote position. In this role, you will partner closely with the product manager for the Sales, Administration and Director Surrounds value stream, as well as partner with peers across Product, Operations, Data, and IT to continue to define, shape, and document enhancements to existing capabilities and the development of new capabilities.

**What you'll be doing**

+ Works with the product manager and business stakeholders to translate the go forward vision into requirements/user stories

+ Leverages knowledge of the product and business processes to help define acceptance criteria on user stories, performing additional research and analysis when needed to ensure user stories and acceptance criteria appropriately reflect business processes

+ Completes business acceptance testing based on defined acceptance criteria as needed

+ Develops requirements/user stories through gathering supporting data (current and future state process maps/flows, data, vendor requirements, etc.)

+ Represents business and customer needs with 3rd party vendors and development team to translate requirements and partner on solution alternatives

+ Supports team in planning activities, ongoing maintenance activities, testing, releases, and production validation

+ Collaborates with business stakeholders to ensure successful implementation of regulatory fund changes

+ Accepts stories as ‘done’ based on pre-defined acceptance criteria, ensuring release quality

+ Champions and enhances the evolution of our administrative processes by positively influencing and supporting change management and/or departmental/enterprise initiatives

+ Serves as a resource to team members and applicable internal/external stakeholders on more complex assignments/projects

+ Proactively identifies and recommends process improvements that significantly reduce workloads and/or maintains/improves quality

**What we’re looking for**

_Must-haves:_

+ 3 - 5+ years business analysis or related experience in financial services that directly aligns with the responsibilities

+ Forward thinking mindset with strong analytical acumen

+ Confident, comfortable communicator with collaborative style and strong written and verbal communication skills

+ 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)

+ Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail

+ Strong prioritization skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines

_Nice-to-haves:_

+ APS, Penfacts, RS/XNET and/or SmartDesk knowledge

+ Retirement Plan Services knowledge

+ Experience operating with agile framework

**Application Deadline**

Applications for this position will be accepted through September 27th, 2024, subject to earlier closure due to applicant volume

**What’s it like to work here?**

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

**What’s in it for you:**

+ Clearly defined career tracks and job levels, along with associated behaviors for each Lincoln leadership Attribute.

+ Leadership development and virtual training opportunities

+ PTO/parental leave

+ Competitive 401K and employee benefits (https://hrdirectdocs.lfg.com/misc/HR/Recruiting/BenefitsResourcesGuide.pdf)

+ Free financial counseling, health coaching and employee assistance program

+ Tuition assistance program

+ A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

+ Effective productivity/technology tools and training

The pay range for this position is $67,000 - $120,700 with **anticipated pay for new hires between the minimum and midpoint of the range** and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

**About The Company**

Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses – annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com.

Lincoln is committed to creating a diverse and inclusive (https://www.lfg.com/public/aboutus/companyoverview/diversityinclusion?audience\_page\_id=1422918942386) environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Follow us on Facebook (http://www.facebook.com/lincolnfinancialgroup) , X (https://mobile.twitter.com/lincolnfingroup) , LinkedIn (https://www.linkedin.com/company/4307?trkInfo=tas%3Alincoln+financial%2Cidx%3A3-1-3&trk=tyah) , and Instagram (https://www.instagram.com/lincolnfingroup/) . For the latest company news, visit our newsroom (https://www.lincolnfinancial.com/public/aboutus/newsroom) .

**Be Aware of Fraudulent Recruiting Activities**

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.

**Additional Information**

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

This Employer Participates in E-Verify. See the E-Verify (https://www.e-verify.gov) notices.

Este Empleador Participa en E-Verify. Ver el E-Verify (https://www.e-verify.gov/es) avisos.

Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.

**Alternate Locations:** Work from Home; Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania)

**Work Arrangement:**

Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.

**Relocation assistance:** is not available for this opportunity.

**Requisition #:** 73641

**The Role at a Glance**

We are excited to bring on a motivated **Business Analyst** to our Workspace Solutions – Group Protection (GP) team. In this role, you will carry out the GP Strategy through a dedicated agile pod working on prioritized projects for the Quest Underwriting system. You will consult/analyze and deliver on project specific assignments. You will act as a resource to applicable internal stakeholders. You will also consult and collaborate with business stakeholders to define and validate business solutions that meet their needs, goals, and objectives.

**What you'll be doing**

+ Development of requirements: planning, prioritization, effort estimations and traceability to downstream and upstream teams/applications

+ Write User Stories and act as liaison between Business and IT partners to ensure clear understanding of user stories and business requirements for design

+ Consult, collaborate, and serve as a resource to team members and key internal and/or external stakeholders to elicit more complex business issues, determine root cause(s), and capture business needs

+ Determine more complex best practices and suggests how to improve current practices

+ Partner with and ensure consistent/effective communication with agile pod and peer teams

+ Identifies and recommends process improvements that significantly reduce workloads or improve quality of assigned area(s)

+ Act as liaison between Business and IT partners ensuring clear understanding of user stories and business requirements for design

**What we’re looking for**

_Must-haves:_

+ 3-5+ plus years of experience in business analysis; project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure and meeting deadlines

+ 4 Year/Bachelor’s Degree or equivalent work experience (4+ years of experience that aligns with the duties of the role)

+ Ability to define problems, analyze complex information, collect data, establish facts, and draw valid conclusions and solutions

+ Strong collaborator and communicator

+ Demonstrates strong project management leadership skills with the capacity to manage and drive multiple efforts of work simultaneously in a time-sensitive environment

_Nice-to-haves:_

+ Underwriting (Quest) System Knowledge

+ User acceptance testing experience, including creating test scripts

+ Experience working on customer-facing solutions

**Application Deadline**

Applications for this position will be accepted through September 27th, 2024, subject to earlier closure due to applicant volume

**What’s it like to work here?**

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

**What’s in it for you:**

+ Clearly defined career tracks and job levels, along with associated behaviors for each Lincoln leadership Attribute.

+ Leadership development and virtual training opportunities

+ PTO/parental leave

+ Competitive 401K and employee benefits (https://hrdirectdocs.lfg.com/misc/HR/Recruiting/BenefitsResourcesGuide.pdf)

+ Free financial counseling, health coaching and employee assistance program

+ Tuition assistance program

+ A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

+ Effective productivity/technology tools and training

The pay range for this position is $67,000 - $120,700 with **anticipated pay for new hires between the minimum and midpoint of the range** and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

**About The Company**

Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses – annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com.

Lincoln is committed to creating a diverse and inclusive (https://www.lfg.com/public/aboutus/companyoverview/diversityinclusion?audience\_page\_id=1422918942386) environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Follow us on Facebook (http://www.facebook.com/lincolnfinancialgroup) , X (https://mobile.twitter.com/lincolnfingroup) , LinkedIn (https://www.linkedin.com/company/4307?trkInfo=tas%3Alincoln+financial%2Cidx%3A3-1-3&trk=tyah) , and Instagram (https://www.instagram.com/lincolnfingroup/) . For the latest company news, visit our newsroom (https://www.lincolnfinancial.com/public/aboutus/newsroom) .

**Be Aware of Fraudulent Recruiting Activities**

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.

**Additional Information**

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

This Employer Participates in E-Verify. See the E-Verify (https://www.e-verify.gov) notices.

Este Empleador Participa en E-Verify. Ver el E-Verify (https://www.e-verify.gov/es) avisos.

Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.

**Alternate Locations:** Work from Home; Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania)

**Work Arrangement:**

Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.

**Relocation assistance:** is not available for this opportunity.

**Requisition #:** 73641

**The Role at a Glance**

We are excited to bring on a motivated **Business Analyst** to our Workspace Solutions – Group Protection (GP) team. In this role, you will carry out the GP Strategy through a dedicated agile pod working on prioritized projects for the Quest Underwriting system. You will consult/analyze and deliver on project specific assignments. You will act as a resource to applicable internal stakeholders. You will also consult and collaborate with business stakeholders to define and validate business solutions that meet their needs, goals, and objectives.

**What you'll be doing**

+ Development of requirements: planning, prioritization, effort estimations and traceability to downstream and upstream teams/applications

+ Write User Stories and act as liaison between Business and IT partners to ensure clear understanding of user stories and business requirements for design

+ Consult, collaborate, and serve as a resource to team members and key internal and/or external stakeholders to elicit more complex business issues, determine root cause(s), and capture business needs

+ Determine more complex best practices and suggests how to improve current practices

+ Partner with and ensure consistent/effective communication with agile pod and peer teams

+ Identifies and recommends process improvements that significantly reduce workloads or improve quality of assigned area(s)

+ Act as liaison between Business and IT partners ensuring clear understanding of user stories and business requirements for design

**What we’re looking for**

_Must-haves:_

+ 3-5+ plus years of experience in business analysis; project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure and meeting deadlines

+ 4 Year/Bachelor’s Degree or equivalent work experience (4+ years of experience that aligns with the duties of the role)

+ Ability to define problems, analyze complex information, collect data, establish facts, and draw valid conclusions and solutions

+ Strong collaborator and communicator

+ Demonstrates strong project management leadership skills with the capacity to manage and drive multiple efforts of work simultaneously in a time-sensitive environment

_Nice-to-haves:_

+ Underwriting (Quest) System Knowledge

+ User acceptance testing experience, including creating test scripts

+ Experience working on customer-facing solutions

**Application Deadline**

Applications for this position will be accepted through September 27th, 2024, subject to earlier closure due to applicant volume

**What’s it like to work here?**

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

**What’s in it for you:**

+ Clearly defined career tracks and job levels, along with associated behaviors for each Lincoln leadership Attribute.

+ Leadership development and virtual training opportunities

+ PTO/parental leave

+ Competitive 401K and employee benefits (https://hrdirectdocs.lfg.com/misc/HR/Recruiting/BenefitsResourcesGuide.pdf)

+ Free financial counseling, health coaching and employee assistance program

+ Tuition assistance program

+ A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

+ Effective productivity/technology tools and training

The pay range for this position is $67,000 - $120,700 with **anticipated pay for new hires between the minimum and midpoint of the range** and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

**About The Company**

Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses – annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com.

Lincoln is committed to creating a diverse and inclusive (https://www.lfg.com/public/aboutus/companyoverview/diversityinclusion?audience\_page\_id=1422918942386) environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Follow us on Facebook (http://www.facebook.com/lincolnfinancialgroup) , X (https://mobile.twitter.com/lincolnfingroup) , LinkedIn (https://www.linkedin.com/company/4307?trkInfo=tas%3Alincoln+financial%2Cidx%3A3-1-3&trk=tyah) , and Instagram (https://www.instagram.com/lincolnfingroup/) . For the latest company news, visit our newsroom (https://www.lincolnfinancial.com/public/aboutus/newsroom) .

**Be Aware of Fraudulent Recruiting Activities**

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.

**Additional Information**

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

This Employer Participates in E-Verify. See the E-Verify (https://www.e-verify.gov) notices.

Este Empleador Participa en E-Verify. Ver el E-Verify (https://www.e-verify.gov/es) avisos.

Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.

**Alternate Locations:** Work from Home; Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Hartford, CT (Connecticut); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania)

**Work Arrangement:**

Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration.

**Relocation assistance:** is not available for this opportunity.

**Requisition #:** 73638

**The Role at a Glance**

We are excited to bring on a **Business Analyst** to support enhancements across our Sales, Administration, and Director Surrounds value stream for Retirement Plan Services (RPS). There is an organizational focus to drive efficiency, reduce expenses, and enhance the customer experience through the modernization of our administrative technology. That focus and opportunity drove the need to create this new full-time remote position. In this role, you will partner closely with the product manager for the Sales, Administration and Director Surrounds value stream, as well as partner with peers across Product, Operations, Data, and IT to continue to define, shape, and document enhancements to existing capabilities and the development of new capabilities.

**What you'll be doing**

+ Works with the product manager and business stakeholders to translate the go forward vision into requirements/user stories

+ Leverages knowledge of the product and business processes to help define acceptance criteria on user stories, performing additional research and analysis when needed to ensure user stories and acceptance criteria appropriately reflect business processes

+ Completes business acceptance testing based on defined acceptance criteria as needed

+ Develops requirements/user stories through gathering supporting data (current and future state process maps/flows, data, vendor requirements, etc.)

+ Represents business and customer needs with 3rd party vendors and development team to translate requirements and partner on solution alternatives

+ Supports team in planning activities, ongoing maintenance activities, testing, releases, and production validation

+ Collaborates with business stakeholders to ensure successful implementation of regulatory fund changes

+ Accepts stories as ‘done’ based on pre-defined acceptance criteria, ensuring release quality

+ Champions and enhances the evolution of our administrative processes by positively influencing and supporting change management and/or departmental/enterprise initiatives

+ Serves as a resource to team members and applicable internal/external stakeholders on more complex assignments/projects

+ Proactively identifies and recommends process improvements that significantly reduce workloads and/or maintains/improves quality

**What we’re looking for**

_Must-haves:_

+ 3 - 5+ years business analysis or related experience in financial services that directly aligns with the responsibilities

+ Forward thinking mindset with strong analytical acumen

+ Confident, comfortable communicator with collaborative style and strong written and verbal communication skills

+ 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)

+ Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail

+ Strong prioritization skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines

_Nice-to-haves:_

+ APS, Penfacts, RS/XNET and/or SmartDesk knowledge

+ Retirement Plan Services knowledge

+ Experience operating with agile framework

**Application Deadline**

Applications for this position will be accepted through September 27th, 2024, subject to earlier closure due to applicant volume

**What’s it like to work here?**

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

**What’s in it for you:**

+ Clearly defined career tracks and job levels, along with associated behaviors for each Lincoln leadership Attribute.

+ Leadership development and virtual training opportunities

+ PTO/parental leave

+ Competitive 401K and employee benefits (https://hrdirectdocs.lfg.com/misc/HR/Recruiting/BenefitsResourcesGuide.pdf)

+ Free financial counseling, health coaching and employee assistance program

+ Tuition assistance program

+ A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations

+ Effective productivity/technology tools and training

The pay range for this position is $67,000 - $120,700 with **anticipated pay for new hires between the minimum and midpoint of the range** and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

**About The Company**

Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses – annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com.

Lincoln is committed to creating a diverse and inclusive (https://www.lfg.com/public/aboutus/companyoverview/diversityinclusion?audience\_page\_id=1422918942386) environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Follow us on Facebook (http://www.facebook.com/lincolnfinancialgroup) , X (https://mobile.twitter.com/lincolnfingroup) , LinkedIn (https://www.linkedin.com/company/4307?trkInfo=tas%3Alincoln+financial%2Cidx%3A3-1-3&trk=tyah) , and Instagram (https://www.instagram.com/lincolnfingroup/) . For the latest company news, visit our newsroom (https://www.lincolnfinancial.com/public/aboutus/newsroom) .

**Be Aware of Fraudulent Recruiting Activities**

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious.

**Additional Information**

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees.

Lincoln Financial Group (“LFG”) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558.

This Employer Participates in E-Verify. See the E-Verify (https://www.e-verify.gov) notices.

Este Empleador Participa en E-Verify. Ver el E-Verify (https://www.e-verify.gov/es) avisos.

Lincoln Financial Group ("LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

**Position Summary**

The Aetna Special Investigations Unit (SIU) Data Analytics & Application Support team is seeking a skilled and detail-oriented Business Analyst to join our Data Analytics team within the health insurance sector. The successful candidate will play a crucial role in analyzing business processes, identifying opportunities for improvement, and leveraging data-driven insights to support decision-making. This position requires an understanding of health insurance operations, strong analytical skills, and the ability to communicate complex data in a clear and actionable manner.

Key Responsibilities include:

+ Collaborate with cross-functional teams to conduct root cause analysis to identify gaps in current processes and propose solutions to improve operational efficiency & effectiveness

+ Work with project stakeholders to understand their needs and translating those needs into business requirements, strategies and milestones

+ Document business requirements, create project plans, and track progress against key milestones

+ Support the development and implementation of new processes, tools, and systems that improve data accuracy and accessibility

+ Coordinate and perform user acceptance testing

+ Contribute to the development and maintenance of standardized templates, guidelines, and methodologies

+ Act as a liaison between the Data Analytics team and business partners, ensuring that data insights align with business objectives

+ Present findings and recommendations to management, providing clear explanations of data analyses

+ Actively contribute to brainstorming sessions and collaborative projects, including sharing ideas, providing feedback, and contributing to the overall goals and objectives of the team

**Required Qualifications**

+ 3+ years of experience in a business analyst role within the health insurance or healthcare industry.

+ Advanced experience in Excel and other Microsoft Office products

**Preferred Qualifications**

+ Proficiency in data analytics tools like Power BI, SQL, SAS and/or Tableau

+ Experience in health insurance process as well as healthcare fraud, waste and abuse

+ Experience with process maps & flow charts

+ Strong problem-solving skills and attention to detail

+ Excellent communication skills, with the ability to convey complex data insights to non-technical stakeholders

+ Ability to work independently and collaboratively in a fast-paced virtual environment.

+ Bachelors Degree

**Education**

+ High School Diploma or GED

**Pay Range**

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 09/25/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

**Req ID:** RQ185394

**Type of Requisition:** Regular

**Clearance Level Must Be Able to Obtain:** Secret

**Public Trust/Other Required:** None

**Job Family:** Systems Administration

**Skills:**

Computer Systems,Information Technology (IT),Peripheral Devices,System Administration,Troubleshooting

**Certifications:**

Security + - CompTIA

**Experience:**

2 + years of related experience

**US Citizenship Required:**

Yes

**Job Description:**

GDIT has a career opportunity for a Computer Systems Administrator to join our Worldwide Field Support Contract at Tobyhanna Army Depot. Qualified candidates must be able to obtain a Secret clearance.

How the Computer Systems Administrator will make an impact:

+ Provides day-to-day technical support, administrative support, and troubleshooting for telecommunications, automation, security, and customer unique requirements.

+ Conduct Day to Day System Administration of vSphere and Horizon environments:

+ Create/Maintain AppStacks, Gold Master Baselines, and Desktop Pools

+ Troubleshoot any issue that arise in the Horizon environment

+ Maintain Dynamic Environment Manager (DEM) User Profile Management and OS settings

+ Track and respond to customer service requests within established response time

+ Conduct System Administration of Dell Wyse ThinOS Thin Client environment

+ Upgrade/Troubleshoot Clients

+ Provision Thin Clients and assign to appropriate groups for configuration

+ Assist with Services Enhancements as directed such as:

+ Deployment of additional thin clients

+ Tech Enhancements of VDI system including adding capabilities, software upgrades, thin client development and configuration, and feature upgrades

+ Provide daily, weekly, monthly reports on system utilization, availability, and performance

+ Support the testing and deployment of future upgrades and patches

+ Coordinate and document system and user testing

+ On arrival, applicant shall be IAT-II compliant as per DoD Manual 8570.01, reference website: https://public.cyber.mil/wid/dod8140/dod-approved-8570-baseline-certifications/

What you'll need to be successful:

+ Technical training, certification or degree and 3 yrs of experience.

+ Secret clearance prior to start.

+ Security+ Certification preferred.

\#GDITPriority #cecomwfs #GDITArmy

The likely salary range for this position is $80,226 - $92,259. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.