Computer Systems Analysts

**Job Description:**

**Basic Function**

Participate as a Business Intelligence Developer to enhance our data analytics capabilities in Power BI and manage our data warehouse. Data warehouse management will consist of SQL server administration and ETL development (Currently SSIS). Must be comfortable working with non-IT colleagues to understand their requirements and translate them to technical specifications.

**Essential Duties and Responsibilities**

+ Manage and Maintain the Datawarehouse platform including its ETL processes and ensure a high level of user satisfaction.

+ Collaborate with non-IT professions to capture requirements and translate them into meaningful Power BI reports.

+ Troubleshoot data related issues by working with both IT and non-IT professionals to determine the root cause and provide solutions.

+ Utilize advanced Power BI tools such as Dax, Power Query, and Python.

+ Write and optimize complex SQL queries.

+ Lead efforts to migrate reports done in QlikView and other tools to Power BI.

+ Research and encourage the use of modern BI tools such as Azure Data Factory and Fabric.

+ Establish a governance model for our Power BI workspaces, data sources, and on-premises data gateways.

+ Monitor and maintain our Microsoft SQL server environment (6 servers).

+ Assist application developers with troubleshooting SQL related issues in other applications.

+ Ensure our data is safe by implementing security best practices in both Power BI and MS SQL Server.

**Education and Experience**

+ BS in Information Systems or Computer Science

+ 3 - 5 plus years of experience required.

+ Extensive hands-on experience with Power BI

+ Proficiency in SQL.

+ Experience managing Microsoft SQL Servers.

+ Experience designing data processes including loading, transformations, mapping, etc.

IT Systems Manager

Job Description:

Reporting to the Director IT & Sustainability, this individual will be responsible for the oversight of all major technology systems and service vendors for North America. Their objective will be to optimize service delivery and cost effectiveness of technology for a rapidly-growing North American network of early learning centers and corporate offices. We are looking for a forward-thinking, cost-savvy technology professional with a minimum of 5 years progressive technology and business experience. This individual will have earned a reputation for delivering on commitments and exceeding expectations, through strong business acumen, ability to influence and drive to succeed.

Role:

+ Provide day-to-day oversight of multiple MSP vendors, focusing on vendor delivery to business requirements/scope while optimizing costs and driving consistency of their service to internal clients.

+ Act as a liaison for MSP’s with our business teams and manage compliance of major vendors to defined SLA’s

+ Develop reporting on technology to highlight business trends and issues

+ Establish controls on technology procurement to help drive consistency of platforms and cost efficiency.

+ Support development of technology roadmap to meet evolving business needs.

+ Ensure appropriate IT disaster recovery plans in place.

+ Supports private intranet and SharePoint sites.

Education/Skills:

+ Bachelor’s degree in computer science, technology or related field, with 5+ years of experience in technology systems oversight

+ Experience with technology vendor/MSP selection and interactions

+ Strong communication skills, both verbal and written, and strong organizational and office technology skills

+ Proficient in IT systems terminology, and adept at security protocols

Zoom is seeking a Sr. DBA/DBE with experience in managing MongoDB primarily, and ideally also has experience in managing MySQL and/or other RDBMS as well as DynamoDBs to join our world class team in managing critical and large-scale databases. You will be working with other DBAs and engineers to implement solutions for database related projects and tasks.

Responsibilities

+ Manage production MongoDB clusters on premises and in the cloud

+ Perform DBA tasks such as maintenance, backup/restore, tuning, troubleshooting, monitoring, and upgrade, etc.

+ Write automation and maintenance scripts using shell, python, ansible, etc.

+ Working closely with DevOps and Service Engineers to solve various issues

+ Develop and enforce architectural governance, database standards and best practices

+ Managing and supporting MySQL and DynamoDB environments.

+ Act in incident management to resolve active incidents

+ Working on projects, tickets, deployments, and releases, etc.

+ Participate in team weekly on-call rotation and monthly deployment rotation

+ Be available off-hour occasionally to meet and work with cross functional teams in different time zones

Requirements:

+ 5+ years of solid hands-on experience in managing MongoDB 7.x/6.x or above in Linux environments

+ Deep understanding of MongoDB and/or NoSQL technologies, replication, sharding, load balancing, and HA.

+ Hands-on experience in deploying and managing MongoDB clusters, replicaSets, shards, and Mongo Atlas, etc.

+ Expert knowledge and experience in MongoDB performance tuning, troubleshooting, monitoring, alerting, backup/restoring, etc.

+ Proficient in MongoDB or NoSQL Database design, architecture, deployment, maintenance, upgrade, and patching, etc.

+ Working knowledge in OpsManager as well as other management or monitoring tools

+ Solid DBA experience in all facets of DBA tasks such as database design, installation, backup/recovery, performance tuning, troubleshooting, patching, and upgrading in both Cloud and on-premises environments.

+ Good hands-on experience in MySQL 5.7/8, or other RDBMSs is a plus

+ Good knowledge and experience with DynamoDB administration is a plus.

+ Strong Scripting experience in Shell, Perl, or Python, etc. and automation tools (Ansible, chef, git, etc.)

+ Forward thinking, self-motivated and a strong team player with excellent communication and collaboration skills.

+ Ability to work in a fast-paced environment with a broad scope of responsibilities.

+ Bachelor’s Degree in computer science, software engineering or equivalent related experience.

+ Applicants must be currently authorized to work in the United States on a full-time basis.

Salary Range or On Target Earnings:

Minimum:

$98 900,00

Maximum:

$228 700,00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

03/13/25

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

#LI-Remote

Job Requirements

Why work for us?

Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we’re delivering products that enable the world to breathe easier, live greener, and go further than ever before.

With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry’s most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways.

Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we’re always looking for top talent ready to bring their best. Come grow with us!

Job Responsibilities:

The IT Site Support Administrator is a technical position within the IT organization. This position is responsible for maintaining the design, integrity and performance of the IT Systems. As a member of the IT Operations team and the technical service desk, this individual will play a key role in the delivery of high quality support and exceptional customer satisfaction

Reporting directly to the IT Site Operations Manager, the incumbent is required to work independently with minimal supervision. This position is a customer facing role that interacts with people at every level of the organization providing support services, contributing to continual development and assisting in the deployment of global IT Infrastructure and Operations initiatives.

Key Responsibilities

+ Manage business critical IT systems to include Active Directory, M365, VoIP, MDM solutions

+ Isolate/troubleshoot network connectivity issues.

+ Respond to and provide accurate incident resolution and service request management within established SLA

+ System Imaging, upgrades, configuration, and deployment utilizing enterprise-based tools

+ Manage and verify integrity of backups and restores of Company data.

+ Identify and mitigate potential areas of risk

+ Contribute to knowledgebase and process archives through technical documentation

+ Sustain state-of-the-art awareness to technologies that benefit the organization and its goals.

+ Participate in Divisional and Global Infrastructure implementation projects

+ Availability to participate in On Call Rotation 1x/month – Triage / Troubleshoot all Emergency issues in accordance with the critical response process.

+ Act as Project Manager for site projects taking responsibility for implementation within the larger business initiative

+ Train users in best practice usage of IT in line with documentation and procedures

+ Work with internal and external partners

Education, Experience, Skills and Abilities

+ Bachelors | Associate Degree preferred

+ 5+ years of equivalent experience in IT support functions.

+ Clear understanding of networking principles and the ability to isolate and resolve issues (LAN/WAN).

+ In-depth experience in a Microsoft-based environment (Active directory and Windows)

+ A strong knowledge of IT Infrastructure, security, systems and applications

+ Self motivated with a sharp attention to detail

+ Knowledge of IT Operations, processes and best practices

+ Possesses excellent self-management, interpersonal communication and organizational skills with a strong commitment to a TEAM environment.

+ Ability to easily adapt to and learn new technologies

+ Strong customer service skills with the ability to articulate clearly to a non-technical audience

+ Excellent verbal/written communications and listening skills.

Additional Education, Experience, Skills Preferred:

+ Knowledge of Virtual Environments (VMWare/ESXi, Hyper-V), Cisco IOS, SCCM, Crestron, Mitel/Shortel, Azure, ERP, EDI, CAD/CAM Applications, Manufacturing/Automation

**Specialty/Competency:** Delivering Deal Value

**Industry/Sector:** Not Applicable

**Time Type:** Full time

**Travel Requirements:** Up to 80%

A career within Delivering Deal Value will provide you with the opportunity to help clients achieve maximum value on their deal transactions by solving transformational and other complex challenges. We focus on all operational aspects of a transaction, pre and post completion. We conduct pre deal and confirmatory due diligence, execute large-scale enterprise wide integrations, and support complex divestitures and separations on a wide range of functional and cross-functional areas.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

+ Support team to disrupt, improve and evolve ways of working when necessary.

+ Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.

+ Identify gaps in the market and spot opportunities to create value propositions.

+ Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.

+ Create an environment where people and technology thrive together to accomplish more than they could apart.

+ I promote and encourage others to value difference when working in diverse teams.

+ Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.

+ Influence and facilitate the creation of long-term relationships which add value to the firm.

+ Uphold the firm's code of ethics and business conduct.

**The Opportunity**

As part of the Deals team you lead the creation and implementation of impactful deal integration and growth realization strategies. As a Director you set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining influential executive-level client relations. You drive business growth, shape client engagements, and mentor the next generation of leaders, upholding PwC's reputation for quality, integrity, and inclusion.

**Responsibilities**

- Develop and implement successful deal integration strategies

- Guide business development initiatives to drive growth

- Oversee multiple projects to achieve quality delivery

- Maintain and enhance executive-level client relationships

- Mentor and develop future leaders within the team

- Adhere to PwC's standards of quality and integrity

- Foster an inclusive and collaborative work environment

- Promote innovative solutions and thought leadership

**What You Must Have**

- Bachelor's Degree

- 9 years of experience

**What Sets You Apart**

- Master of Business Administration in Accounting, Engineering, Finance, Information Technology, Operations Management/Research preferred

- Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in leading management consulting firms, M&A and Divestitures

- Broad knowledge of Finance, Information Technology, Human Resources, Operations, and/or Sales and Marketing

- Proven record of success in directing efforts managing and developing strategic client relationships

- Building reliable and collaborative relationships with team members

- Securing new business development and project extensions

- Managing and delivering significant business results

- Developing a business vision and leading complex projects

- Communicating complex information effectively in written and oral formats

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

The salary range for this position is: $148,000 - $317,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Business Systems Analyst Senior within PNC's Technology organization, you will be based in Pittsburgh, PA. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

Analysts in this role have a variety of responsibilities including traditional business analysis, working with the business and technology team, back-office operations support, and testing. Successful analysts in this position have strong communication and organization skills, can initiate and drive projects to completion, and can form strong working relationships with partners in the front office, operations, technology, compliance, 3rd party vendors, and others.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

**Job Description**

+ Participates in analyzing business requirements and production specifications for changes made to technology applications.

+ Formulates and defines the system scope and objectives, based on user needs and business processes .

+ Directs business process improvement projects for internal business groups, aiming to improve business results .

+ Identifies and documents all system constraints, implications and consequences of various proposed system changes .

+ Provides recommendations for addressing and resolving business issues, for a specific business group .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**

Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

**Competencies**

Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis

**Work Experience**

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

Bachelors

**Certifications**

No Required Certification(s)

**Licenses**

No Required License(s)

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) .

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

**Description**

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

**Application Analyst (Senior, Mid, Associate)**

This position will support the Penn Chart Ambulatory module.

Senior Application Analyst:

Job Summary:

+ The Senior Application Analyst is responsible for enhancing, supporting, and maintaining an application within the UPHS health system. Responsibilities include; providing instruction on various technical topics to other team members, managing an application project through the entire project life cycle while meeting project deadlines and initiatives. Coordinating the development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Serve as the resource for other application team members on technical and functional application analysis, defining system requirements, and developing logical data models using best practices for build and configuration, maintenance and data integrity. Work with cross functional teams and UPHS clients by providing education on system functionality, and configuration of new tools to increase end user productivity within the application. Ensure system changes follow change management procedures and protocols, create and maintain all documentation for all assigned applications, and develop, plan and execute testing for supported applications. Communicates all necessary application changes, enhancements, and procedures to all necessary internal department teams.

Responsibilities:

+ Participates in an application project by setting clear goals and objectives and completing tasks in a timely manner.

+ Manages project plan, monitors tasks and milestones and reports project changes/status to Lead Application Analyst.

+ Works with the Lead Application Analyst to develop new policies and procedures relating to system design, enhancements, change control, and maintenance of the application.

+ Participates in new hire application training, mentoring and instruction on internal processes and educates application analysts on various projects; including testing, documenting, and configuration within the application.

+ Interprets and analyzes complex workflow/system requirements in order to design, configure, test and implement application solutions.

+ Defines system requirements and develops logical data models using best practices for build and configuration, maintenance and data integrity.

+ Creates and maintains all documentation for assigned applications in order to establish standards for configuration and enhancements within the application.

+ Develops, and executes test plans that are comprehensive and inclusive of application functionality changes and/or enhancements to ensure successful outcomes.

+ Participates in system upgrades and scheduled vendor releases as requested to enhance the application and meet project objectives.

+ Works with the Lead Application Analyst to develop departmental standards regarding change control to ensure accurate data tracking and monitors change process by maintaining current protocols and reporting any problems to appropriate personnel.

+ Works independently on complex projects completing within the designated timeframe and under minimal guidance.

+ Provides ongoing support and maintenance as assigned.

+ Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.

+ Other duties as assigned to support the unit, department, entity, and health system organization.

Education and Experience:

+ H.S. Diploma/GED and 7+ years of relevant experience

+ 5+ years of healthcare IT experience

+ OR

+ Bachelor's degree and 3+ years of relevant experience

+ Up to 1 year of healthcare IT experience

Skills and Abilities:

+ Demonstrated customer service skills.

+ Ability to communicate effectively with all levels of staff.

+ Ability to implement process improvements.

+ Ability to troubleshoot, research and solve technically challenging problems involving integrated systems.

+ Must be able to function as part of a team providing a high level of quality service to clients.

+ Demonstrated project management skills - preferred.

+ Strong quantitative and analytical abilities - preferred.

+ Ability to assist with basic hardware configurations, database management tools and query language- preferred.

+ Applications experience in either an application support or implementation role - preferred.

+ Knowledge of healthcare operations and data structures and the use of information system applications in the practicing healthcare environment - preferred.

Application Analyst:

+ Responsible for enhancing, supporting, and maintaining an application within the UPHS health system. Responsibilities include optimization of the application through development of new functionality, testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Provide technical and functional application analysis, define system requirements, and develop logical date models using best practices for build and configuration, maintenance and data integrity. Works with cross functional application teams and UPHS clients by providing education on system functionality, and configuration of new tools to increase end user productivity within the application. Ensure system changes follow change management procedures and protocols, create and maintain all documentation for all assigned applications, and develop, plan and execute testing for supported applications. Communicates all necessary application changes, enhancements, and procedures to all necessary internal department teams.

Responsibilities:

+ Delivers customer service to IS clients seamlessly across system boundaries.

+ Ensures safety, confidentiality & security of employee and Patient data.

+ Assists/Trains internal team members, physicians, clinical and practice staff in the utilization of functionality within the application.

+ Promptly identifies, documents, and resolves problems with system functionality.

+ Consults with the key client stakeholders and cross-functional team members to gather and interpret documented build requirements for implementation projects.

+ Coordinates and adheres to strict implementation project schedules and handle multiple assignments.

+ Communicates clearly problems, issues and potential solutions to team members, clients and organizational administration.

+ Researches and analyze new functionality, and releases within the EMR to enhance practice productivity and operational processes.

+ Develop a thorough understanding of UPHS EMR applications.

+ Interprets and analyzes workflow/system requirements in order to design, configure, test and implement application solutions.

+ Assists in defining system requirements and develops logical data models using best practices for build and configuration, maintenance and data integrity.

+ Create and maintains all documentation for assigned applications in order to establish standards for configuration and enhancements within the application.

+ Executes test plans that are comprehensive and inclusive of application functionality changes and/or enhancements to ensure successful outcomes

+ Participates in system upgrades and scheduled vendor releases as requested to enhance the application and meet project objectives.

+ Collaborates with management to develop departmental standards regarding change control to ensure accurate data tracking and monitors change process by maintaining current protocols and reporting any problems to appropriate personnel.

+ Works independently on complex projects completing within the designated timeframe and under minimal guidance.

+ Provides ongoing support and maintenance as assigned.

+ Comply with all applicable guidelines, policies and procedures of IS and UPHS to ensure necessary controls, documentation and audit trails.

+ Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.

+ Other duties as assigned to support the unit, department, entity, and health system organization.

Experience and Education:

+ H.S. Diploma/GED and 5+ years of related experience

+ 3+ years of experience in healthcare

+ OR

+ Bachelor's degree and 3+years of related experience

+ Up to 1 year of experience in healthcare IT (Preferred).

Skills and Abilities:

+ Strong communication skills with all levels of staff and personnel.

+ Ability to implement process improvements.

+ Ability to troubleshoot, research and solve technically challenging problems.

+ Must be attentive to detail.

+ Demonstrated problem solving skills.

+ Ability to work as part of a team.

+ Demonstrated customer service skills.

+ Demonstrated project management skills- preferred.

+ Knowledge of healthcare operations and data structures and the use of information system applications in the practicing healthcare environment- preferred.

+ Thorough knowledge of all technical and clinical aspects of position functions- preferred.

+ Ability to assist with basic hardware configurations, database management tools and query language- preferred.

Associate Application Analyst

+ Responsible for enhancing, supporting, and maintaining an application within the UPHS health system under the direction of a senior analyst. Responsibilities include testing and implementing scheduled vendor releases and system upgrades, and fixing system defects. Works with cross functional application teams and UPHS clients by providing education on system functionality, and configuration of new tools to increase end user productivity within the application. Ensure system changes follow change management procedures and protocols.

Responsibilities:

+ Delivers customer service to IS clients seamlessly across system boundaries.

+ Ensures safety, confidentiality & security of employee and Patient data.

+ Assists/Trains internal team members, physicians, clinical and practice staff in the utilization of functionality within the application.

+ Promptly identifies, documents, and resolves problems with system functionality.

+ Consults with the key client stakeholders and cross-functional team members to gather and interpret documented build requirements for implementation projects.

+ Coordinates and adheres to strict implementation project schedules, and handle multiple assignments.

+ Communicates clearly problems, issues and potential solutions to team members, clients and organizational administration.

+ Researches and analyze new functionality, and releases within the EMR to enhance practice productivity and operational processes.

+ Develop a thorough understanding of UPHS EMR applications.

+ Interprets and analyzes complex workflow/system requirements in order to design, configure, test and implement application solutions.

+ Defines system requirements and develops logical data models using best practices for build and configuration, maintenance and data integrity.

+ Create and maintains all documentation for assigned applications in order to establish standards for configuration and enhancements within the application.

+ Develops, and executes test plans that are comprehensive and inclusive of application functionality changes and/or enhancements to ensure successful outcomes.

+ Participates in system upgrades and scheduled vendor releases as requested to enhance the application and meet project objectives.

+ Develops departmental standards regarding change control to ensure accurate data tracking and monitors change process by maintaining current protocols and reporting any problems to appropriate personnel.

+ Works independently on complex projects completing within the designated timeframe and under minimal guidance.

+ Comply with all applicable guidelines, policies and procedures of IS and UPHS to ensure necessary controls, documentation and audit trails.

+ Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.

+ Other duties as assigned to support the unit, department, entity, and health system organization.

Education and Experience:

+ H.S. Diploma/GED required, AND at least 1 year of directly related paid IT experience, preferably in healthcare.

(or)

+ Bachelor's degree in information technology or a related field (individuals with other majors may be considered with internship or other IT related experience).

Skills & Abilities:

+ Demonstrated customer service skills

+ Demonstrated interpersonal/verbal communication skills

+ Ability to communicate effectively with all levels of staff

+ Ability to function as part of a team providing a high level of quality service to clients

+ Ability to troubleshoot, research and solve technically challenging problems - preferred

+ Ability to assist with basic hardware configurations, database management tools and query language - preferred

Senior Clinical Analyst:

A Senior Clinical Analyst may be selected for this role, and professionals with a Health Care Professional Certificate and/or License such as MT, RN, PA, or DPM, a Bachelor's degree, and at least 3 years of related experience are encouraged to apply!

Clinical Analyst:

A Clinical Analyst may be selected for this role. Professionals with a Health Care Professional background, a Bachelor's degree, and at least 2 years of related experience are encouraged to apply!

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 244754

**About Lumen**

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

**The Role**

We are seeking a highly skilled and experienced Lead Network Engineer to join our Network Software team. In this role, you will be responsible for designing, developing, coding, testing, and debugging new software or significant enhancements to existing software of moderate complexity. You will work both independently and as part of a team to develop solutions across various disciplines and explain solutions and procedures to stakeholders.

**Location**

This is a Work From Home position available from any US-based location.

**The Main Responsibilities**

+ Design and implement computer programs to enhance and update the computer system.

+ Analyze programming requests to assist with integration with current applications.

+ Conduct project implementation, research, and evaluate problems, and recommend and implement decisions.

+ Develop and deploy automation solutions for business needs.

+ Provide technical expertise and training to end users, including System Operators/Programmers.

+ Collaborate with the development team to improve system architecture.

+ Ensure the process of creation and delivery of design and solution in accordance with architectural direction.

+ Mentor and train other Software Developers and seek to continually improve processes.

+ Migrate existing applications using Informix to MS SQL Server.

+ Migrate existing applications using Delphi to new standards.

**What We Look For in a Candidate**

**Essential Skills:**

+ 6+ years of overall professional software development experience.

+ 4+ years of hands-on development experience with a structured language.

+ Knowledge of Delphi and .NET development.

+ Knowledge in Unit Testing and Server Administration.

+ Experience with API integration, Micro Services, and Containers.

+ Detailed understanding of networking at all layers.

+ Familiarity with concepts related to continuous integration and continuous deployment.

+ Experience with Relational and Non-Relational databases. Specifically experience with Informix and MS SQL Server required.

+ Strong communication and collaboration skills.

+ Familiarity with Lumen UCC applications and services.

**Desirable Skills:**

+ Proven experience with CI/CD tools, such as GITLAB CI, Jenkins, and ITCDM.

+ Ability to troubleshoot and resolve technical issues in test and production environments.

+ Ability to identify, assess, and integrate various requests using existing technologies and services.

+ Work under agile principles.

+ Supportive and collaborative management ability in a team environment.

+ Proven customer-facing management skills.

**Qualifications:**

+ Bachelor's Degree in Computer Science, Engineering, or a related field.

**Compensation**

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

**Location Based Pay Ranges:**

**$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.**

**$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.**

**$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.**

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

+ Benefits (https://jobs.lumen.com/global/en/benefits-statement)

+ Bonus Structure

Requisition #: 337116

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer**

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

**Application Deadline**

03/14/2025

**About Lumen**

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

**The Role**

The NaaS Automation team is comprised of Spring boot Java, API developers working to support automations for Lumen’s Network-as-a-Service (NaaS) product offerings. As a member of the team, you will be developing business process orchestrations and automated integrations with other quote to cash and Network Activation platforms.

The Senior Lead Software Developer position is a hands-on role that contributes to translating product and design requirements into working, production-ready software and being a supporting leader in the team effort to design, develop, and debug complex software or design and engineer significant enhancements to existing complex software. This Senior Lead Software Developer role will be a key member of the Lumen Digital Development organization.

**Location**

This role is designated as a fully remote position within the United States.

**The Main Responsibilities**

+ Advanced software engineering using modern software languages, frameworks, methodologies, and architectural patterns.

+ Maintaining up-to-date knowledge of current trends in software development and cloud-native technologies.

+ Designing and developing enterprise web services in RESTful and GraphQL APIs using the latest design patterns.

+ Maintaining and resolving issues in a highly complex and multi-tiered integration architecture between user interfaces, API proxies, subsystems, and databases.

+ Effectively communicating with dependent application owners, peer dependents, product owners, analysts, and management to resolve issues as needed.

+ Mentoring and guiding others in various technical areas, including business processes implemented in the team's applications and the creation and delivery of designs and solutions in accordance with architectural direction.

+ Engagement in all aspects of the software development life cycle, including requirements review, design, coding, code reviews, testing, deployment, and production support.

+ Contributing to design and architecture solutions for system integration workflows and order management systems

**What We Look For in a Candidate**

+ 10+ years of professional experience with a Bachelor's

+ Significant software development experience with business process management workflow and order management systems.

+ Highly Proficient in Spring Boot java development with a deep understanding of core concepts of microservice-based API, design patterns, and latest integration techniques.

+ Significant engineering experience (Telecom domain would be an added advantage) with a variety of technologies to create and implement software

+ Significant experience with developing and integrating client-server transactions with RESTful and GraphQL services, micro-services patterns, and developing API documentation using OpenAPI specifications and SwaggerHub.

+ Workflow Design: Ability to model complex business processes into efficient workflows using scalable workflow Engines like Temporal.

+ Database Management: Familiarity with relational databases (Oracle, PostgreSQL) and SQL querying.

+ Cloud Technologies: Understanding of cloud platforms like AWS, Azure, or GCP for deployment and scaling.

+ Distributed Systems Understanding: Deep knowledge of distributed system concepts like consistency, fault tolerance, and scaling.

+ Understanding of enterprise databases including Oracle, PostgreSQL, MongoDB.

+ Experience with setting up, writing, and debugging automated testing frameworks and suites

+ Knowledge of code versioning tools, CI/CD automation tools such as git, Jenkins

+ Experience with containerization technologies Docker, Kubernetes

**Compensation**

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

**Location Based Pay Ranges**

$129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI

$142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

\#LI-VK1

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

Requisition #: 337254

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/i/global/en/faqs) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer**

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

**Application Deadline**

03/14/2025

**About Lumen**

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

**The Role**

The NaaS UI team is comprised of global frontend, backend, and full-stack developers working as a unit to develop optimal customer experiences for Lumen’s Network-as-a-Service (NaaS) offerings including its Internet-, Ethernet-, and IPVPN-on-Demand services. This team develops quality, customer-facing experiences with support tools and underlying services to ensure the stability and performance for the Lumen’s NaaS experience.

The Senior Lead Software Developer is a hands-on role that contributes to evolving product requirements into production-ready software and a supporting leader to design, develop, test, and debug complex, first-in-class software. This contributor will apply existing technical and applicable domain knowledge and help implement new and approved technologies and processes for sustaining business solutions and development practices. They are a foundational voice for other members in the application of principles and concepts and use of methodologies, tools, documentation, and test procedures to complete projects. They will be a key member of the Lumen Digital organization and is a self-starter with a can-do attitude and must be agile within a fast-moving business and a technical environment.

**Location**

This role is designated as a fully remote position within the United States.

**The Main Responsibilities**

+ Resolving issues in a complex and multi-tiered integration architecture between UIs, APIs, CI/CD pipelines, subsystems, and databases in non-production and production environments

+ Effectively communicating with peers, product owners, and management to resolve issues as needed and statuses of assignments using collaboration and productivity tools with Jira, Confluence

+ Mentoring technical areas, including business processes implemented in the team's applications and delivery of solutions in accordance with architectural direction

+ Engagement in all aspects of the development life cycle including design, coding, reviews, testing, deployment, and support

+ Guiding and supporting others in the application of principles, concepts, and methodologies, tools, processes and protocols to successfully deliver projects

+ Contributing to design and architecture solutions for integration workflows and order management systems

+ Working with various teams to deliver business impacting projects

+ Analyzing metrics to maximize performance, ability, and availability

**What We Look For in a Candidate**

**Required Qualifications:**

+ 10+ years professional experience with a Bachelor's degree in computer science, information systems, or related field, or equivalent education and a demonstrable history of development roles with expanding responsibilities and corresponding successful deliveries

+ Full-stack engineering experience with a variety of technologies to implement software solutions including but not limited to:

+ Robust, secure, responsive frontends utilizing frameworks using:

+ JavaScript, TypeScript, Babel, Webpack

+ Vue.js 2/3, Composition API, Pinia

+ CSS, pre-processors, libraries, and UX design specifications

+ Asynchronous processing, websockets

+ Significant experience with developing and integrating resilient, secure, RESTful and GraphQL APIs and micro-services architectures using Java and Node.js designed and documented with OpenAPI and SwaggerHub

+ Enterprise-scale data persistence using SQL and NoSQL with the ability to write and understand secure, complex queries for both relational and non-relational data models, aggregation, caches, indexes

+ Experience automated testing suites using Playwright, Vitest

+ Knowledge of versioning using Git, GitHub

+ Experience with CI/CD automation with Jenkins, GitHub Actions

+ Experience with Docker, Kubernetes

+ Experience with SCRUM, SCRUM at Scale

**Preferred Qualifications:**

+ Application performance management with Splunk, App Dynamics, and ELK Stack

+ Enterprise telecom experience with developing customer-facing frontends for the quote, order, and management of products in secured environments

+ Experience with AWS and Developer Associate certification

**Compensation**

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

**Location Based Pay Ranges**

$129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI

$142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

\#LI-VK1

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

Requisition #: 337253

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/i/global/en/faqs) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer**

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

**Application Deadline**

03/14/2025