Computer User Support Specialists

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

**Job Posting Title**

Business Analyst - Remote

**Job Description**

The Business Analyst (BA) will execute on small projects as a liaison among business operations, technology groups, clients, business partners, vendors, and all project management offices to understand, analyze, and facilitate business needs, requirements, and impacts of business changes as a result of strategic initiatives, operational changes, compliance requirements, client needs, and technology or operational improvements.

**Responsibilities**

+ Execute independently on small sized projects or as part of a team of BAs on larger projects working closely with internal and external stakeholders to ensure superior customer and client experience

+ Define and validate business needs with project team

+ Participate in stakeholder analysis and identify subject matter experts needed for work effort

+ Assess capability gaps, determine solution options and approach, and define solution scope

+ Plan business analysis approach and activities

+ Prepare for, conduct, and document elicitation sessions

+ Manage requirements traceability to solution scope, objectives, system requirements, and testing

+ Define user acceptance testing approach

+ Adherence to business analysis discipline and standards in accordance with the Prime Project Lifecycle methodology

+ Other duties as assigned

**Education & Experience**

+ Bachelor's degree in business, IT, or related area of study, or equivalent combination of education and/or relevant work experience; High School Diploma or GED equivalent required

+ 3 years of work experience in business analysis

+ Must be eligible to work in the United States without need for work visa or residency sponsorship

**Additional Qualifications**

+ Intermediate understanding of business analysis concepts and methodologies

+ Demonstrated drive to deliver results

+ Demonstrated verbal, written communication, facilitation skills, conflict management, consensus building, problem solving, analytical skills, and creative thinking skills

+ Ability to organize and prioritize multiple tasks with high degree of attention to detail

+ Self-directed and strong personal initiative and accountability

+ Team player, comfortable with fast paced, changing environment and ambiguity

+ Experience in leading and motivating diverse project teams to achieve stated results

+ Ability to independently deliver against all job accountabilities

**Preferred Qualifications**

+ Advanced experience and skill in MS Excel

+ Intermediate experience and skill in SQL

+ Demonstrated experience in data visualization such as Tableau

+ Demonstrated experience in eliciting requirements using a variety of techniques

+ Demonstrated experience in specifying and modeling requirements

+ Experience in client relationship management

**Physical Demands**

+ Ability to work a flexible schedule including weekends, holidays, overtime, on-call, and shifts outside of Prime's core business hours of 9:00 a.m. to 3:00 p.m.

+ Constantly required to sit, use hands to handle or feel, talk and hear

+ Frequently required to reach with hands and arms

+ Occasionally required to stand, walk and stoop, kneel, and crouch

+ Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Potential pay for this position ranges from $66,000.00 - $106,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/benefits) and click on the "Benefits at a glance" button for more detail.

_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law._

_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._

_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._

Positions will be posted for a minimum of five consecutive workdays.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].

Summary You will serve as a SUPPLY SYSTEMS ANALYST in the SUPPLY CHAIN STRATEGY branch of NAVSUP AMMO LOG CENT MECH. Responsibilities You will analyze and develop ordnance logistics supply chain management policies and procedures to support total asset visibility within the Ordnance Information System (OIS-Wholesale). You will provide analytical and technical support for error remediation and technical assistance for processes and procedures that contribute to the oversight of routine transactional reporting of non-nuclear ordnance. You will conduct research and correct errors, coordinate asset reviews with Echelon II commands, and engage with the Army/Navy customers to improve total asset visibility and financial reporting accuracy. You will be responsible for monitoring ordnance material shipped among Army activities, to include researching and reconciling invalid intransits between Navy and Army reporters. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-11) or pay band in the federal service or equivalent experience in the private or public sector performing supply systems analyst work by applying a practical knowledge of a wide range of well-established and commonly applied supply principles, concepts, and methodologies of supply programs in order to analyze, develop, evaluate, and recommend improvements in policies, plans, methods, procedures, systems, or techniques of a supply program. I have a thorough knowledge of Navy Ammunition Transaction Reports (ATR),Transaction Item Report (TIR), and ammunition transactional reporting procedures which includes applying analytical and evaluative methods, causative research, and techniques to large datasets in order to determine the root cause of transaction errors to determine necessary corrective actions. I am able to communicate well both orally and in writing. Examples of specialized experience must include all or most of the following: 1) Utilizing ordnance inventory management systems, Ordnance Information System-Wholesale (OIS-W), and Ordnance Information System-Retail (OIS-R) to effectively input and extract data in order to gather ordnance supply management information; 2) Reviewing and reading Ammunition Transaction Reports and Transaction Item Reports in order to ensure effective and efficient operations; 3) Applying MILSTRIP/MILSTRAP reporting procedures; and 4) Having a comprehensive understanding of the Logistics Modernization Program (LMP) and hands-on experience in using its capabilities. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.

**Description:** Space is a critical domain, connecting our technologies, our security and our humanity\. While others view space as a destination, we see it as a realm of possibilities, where we can do more— we can innovate, invest, inspire and integrate our capabilities to transform the future\.

At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve\. We’re creating future\-ready solutions, focusing on resiliency and urgency through our 21st Century Security® vision\. We’re erasing boundaries and forming partnerships across industries and around the world\. We’re advancing spacecraft and the workforce to fuel the next generation\. And we’re reimagining how space can connect us, ensuring security and prosperity\.

Join us in shaping a new era in space and find a career that's built for you\.

Lockheed Martin Space is seeking a CNC Programmer to join our team in King of Prussia, PA\! This is an exempt position that will be performed on a 9x80 schedule \(every other Friday off\)\.

Responsibilities include but are not limited to:

• Develop and write programs for numerically controlled machines using engineering specifications and drawings\.

• Analyze engineering drawings to define configuration of parts and determine type and sequence of machine operations\.

• Develop programs for machining parts, tools, or sheet metal on numerically controlled machine tools\.

• Make proper cutter selections for each part, taking into consideration such factors as speeds, types of cutters, feeds, and control system limitations\.

• Select program routines for the most efficient computer calculation of dimensional and machining requirements for each part\.

• Test and modify existing parts programs for engineering changes or program improvements\.

**Basic Qualifications:**

• Experience with CNC Machining Processes

• Experience with programming 3, 4, and 5 Axis CNC equipment

• Ability to obtain and maintain a Secret security clearance

**Desired Skills:**

• Experience in Siemens NX, MasterCam, or NCL

• Ability to multi\-task, outstanding effective interpersonal skills, and a consistent track record of teambuilding

• Experience with Mazak and Siemens based controllers is a plus\.

• Ability to effectively communicate, resolve issues and deliver presentations to a diverse set of customers regarding complex technical issues\.

• Demonstrated ability to build and maintain strong cross\-organization relationships\.

• Experience implementing continuous improvement projects\.

• Experience leading the development and implementation of new tools and processes

• Experienced in tooling and fixturing designs

**Security Clearance Statement:** This position requires a government security clearance, you must be a US Citizen for consideration\.

**Clearance Level:** Secret

**Other Important Information You Should Know**

**Expression of Interest:** By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match\. Should this match be identified you may be contacted for this and future openings\.

**Ability to Work Remotely:** Onsite Full\-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility\.

**Work Schedules:** Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees\. Schedules range from standard 40 hours over a five day work week while others may be condensed\. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits\.

**Schedule for this Position:** 9x80 every other Friday off

**Lockheed Martin is an Equal Opportunity/Affirmative Action Employer\. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status\.**

**The application window will close in 90 days; applicants are encouraged to apply within 5 \- 30 days of the requisition posting date in order to receive optimal consideration\.**

At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges\. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work\.

With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility\. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work\. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility\.

If this sounds like a culture you connect with, you’re invited to apply for this role\. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs , and apply for roles that align with your qualifications\.

**Experience Level:** Experienced Professional

**Business Unit:** SPACE

**Relocation Available:** No

**Career Area:** Manufacturing

**Type:** Full\-Time

**Shift:** First

**Description:** Space is a critical domain, connecting our technologies, our security and our humanity\. While others view space as a destination, we see it as a realm of possibilities, where we can do more — we can innovate, invest, inspire and integrate our capabilities to transform the future\.

At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve\. We’re creating future\-ready solutions, focusing on resiliency and urgency through our 21st Century Security® vision\. We’re erasing boundaries and forming partnerships across industries and around the world\. We’re advancing spacecraft and the workforce to fuel the next generation\. And we’re reimagining how space can connect us, ensuring security and prosperity\.

Join us in shaping a new era in space and find a career that's built for you\.

Lockheed Martin Space is seeking an experienced Systems Engineer Sr\. to support the Meridian program, focusing on the design and integration of the Ground Segment for a satellite communications system\. The ideal candidate will have a strong background in Systems Engineering, with a focus on systems architecture and design, excellent problem\-solving skills, and the ability to work effectively in a fast\-paced environment\.

Responsibilities:

• Develop and maintain the overall systems architecture for the Ground Segment, including system design, interfaces, and integration

• Lead the design and integration of system components, ensuring seamless communication and functionality between components

• Perform technical planning and trade studies to optimize system design and performance

• Collaborate with cross\-functional teams, including software, hardware, and test engineers, to ensure system requirements are met and design intent is maintained

• Develop and maintain technical documentation, including system diagrams, interface control documents, and design descriptions

• Conduct system\-level analysis and simulation to validate system performance and behavior

• Ensure that system design is aligned with program requirements and industry standards

**Basic Qualifications:**

• Experience with system architecture, design principles, and engineering best practices

• Experience with systems design and integration, including system\-level analysis and simulation

• Familiarity with Model Based Systems Engineering practices, implementation, and tools \(e\.g\., MagicDraw, Cameo, or similar\)

• Bachelor of Science in Engineering or related STEM degree \(e\.g\., Aerospace, Electrical, Computer Science, or Systems Engineering\) or equivalent work experience

• Active or current SECRET security clearance; US Citizenship required

**Desired Skills:**

• Experience in agile development process, roles, and rhythms \(e\.g\., Scrum, Kanban\)

• Experience as part of a larger Ground Segment focused technical team, with knowledge of ground segment operations and maintenance

• Master's Degree in Systems Engineering, INCOSE Certification, or relevant Graduate Certificate

• Familiarity with industry\-standard tools and technologies, such as:

• Modeling languages \(e\.g\., SysML, UML\)

• Simulation and analysis tools \(e\.g\., MATLAB, Simulink\)

• Collaboration and version control tools \(e\.g\., Git, SVN\)

• Experience with test and validation methodologies, including test planning, execution, and reporting

• Knowledge of cybersecurity principles and practices, including risk management and mitigation

• Excellent communication, collaboration, and problem\-solving skills

**Security Clearance Statement:** This position requires a government security clearance, you must be a US Citizen for consideration\.

**Clearance Level:** Secret

**Other Important Information You Should Know**

**Expression of Interest:** By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match\. Should this match be identified you may be contacted for this and future openings\.

**Ability to Work Remotely:** Onsite Full\-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility\.

**Work Schedules:** Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees\. Schedules range from standard 40 hours over a five day work week while others may be condensed\. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits\.

**Schedule for this Position:** 4x10 hour day, 3 days off per week

**Lockheed Martin is an Equal Opportunity/Affirmative Action Employer\. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status\.**

**The application window will close in 90 days; applicants are encouraged to apply within 5 \- 30 days of the requisition posting date in order to receive optimal consideration\.**

At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges\. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work\.

With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility\. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work\. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility\.

If this sounds like a culture you connect with, you’re invited to apply for this role\. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs , and apply for roles that align with your qualifications\.

**Experience Level:** Experienced Professional

**Business Unit:** SPACE

**Relocation Available:** Possible

**Career Area:** Systems Engineering: System Architecture

**Type:** Full\-Time

**Shift:** First

Job Summary

Responsible for leadership and/or technical oversight of an assigned Information Technology (IT) segment within the organization. Responsible for creating and rolling out policies and procedures associated with assigned IT segment. Will act as point of contact and full accountability for a high degree of redundancy and reliability of assigned IT segment.

Job Duties

+ Identifies best practices for service offerings of IT segment.

+ Maintains in-depth knowledge of departmental workflows.

+ Responsible for vendor management, which includes but is not limited to, contract negotiations, invoice reconciliation, release updates, issues lists and new product evaluations.

+ Reviews work of lower level personnel to ensure satisfaction of service offerings.

+ Performs personnel review and evaluation function for salary administration, training and promotion.

+ Prepares periodic budget and adherence for the department.

+ Monitors compliance with Information Systems procedures and policies and reports findings to IT leadership.

+ Presents issues and concerns to IT leadership along with potential solutions when appropriate.

+ Works with departmental and division management to develop and implement Information Technology strategies.

+ Establish and monitor operational KPIs, including productivity standards.

+ Develops and administers IT budget for responsible area.

+ Practices fiscally sound budget management to ensure spending is held to allocated funds.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years).

Position Details

Highly Preferred

+ Experience with Epic

Education

Associate's Degree-Computer Science (Required)

Experience

Minimum of 7 years-Information Technology (Required), Minimum of 2 years-Managing people, processes, or projects (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

**Who We Are**

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

**Primary Purpose**

**PRIMARY PURPOSE OF POSITION**

Perform general analysis and prepare reports to support business operations. Conduct modeling, forecasting, trending, variance analysis, business case development, and other general financial and operational analysis. Monitor and coordinate activities to support operational performance management (e.g., safety, reliability, service level, productivity, etc.). Research and provide statistical financial and operational information. Track, maintain, analyze and provide current information on the operation's business scorecard or key performance indicators (KPIs). Develop and organize performance reports for both internal and external use. Contribute to the development of shortterm and long-range business planning. Provide analytical and operational support to the business unit. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.

**Primary Duties**

**PRIMARY DUTIES AND ACCOUNTABILITIES**

+ Support and contribute to the development of short-term and long-range business planning. Conduct modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis (e.g., operational effectiveness, budget, resource, workload, workforce and capacity utilization, competitor, etc.).

+ Provide statistical information to ensure the most effective utilization of personnel, equipment and/or materials for business operations.

+ Monitor and coordinate activities to support operational performance management (e.g., safety, reliability, service level, productivity, etc.).

+ Track, maintain, analyze and provide current information on the operation's business scorecard or key performance indicators (KPIs).

+ Perform analysis of the operation's cost elements to ensure effective and efficient operations.

+ Prepare and analyze detailed standard and non-standard reports.

+ Develop, organize and present detailed performance reports for both internal and external use.

+ Provide analytical and operational support to the business unit.

**Job Scope**

**JOB SCOPE**

+ This is an individual contributor position that works under general supervision and frequently performs non-routine work. This position is expected to resolve most questions and problems through interaction with internal and/or external stakeholders, executives, directors, managers, and staff across the organization, and refers only the most complex issues to higher levels. On occasion, may mentor less experienced colleagues.

+ May require working extended hours and/or shift work to support business operations.

**Minimum Qualifications**

**MINIMUM QUALIFICATIONS**

+ Bachelor's degree in Business or Engineering AND 2 - 4 years related business experience, or in lieu of Bachelor's degree, a minimum of 3 - 6 years relevant business experience is required.

+ General understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., asset management, electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs, transmission operations and planning).

+ General proficiency in standard software applications (e.g., Microsoft Word, Excel, Access, PowerPoint, Project), specialized business technologies and applications (e.g., workforce management, project management, PassPort, Brio, CIS, EPS, Business Objects, SAP planning, business modeling, forecasting, voice response unit, automatic call distributors, work management, outage management) to retrieve and analyze data in support of business needs.

+ Ability to provide general analysis and apply managerial accounting concepts, customer intelligence gathering, forecasting, staff planning, scheduling, analytical and statistical problem solving, financial, accounting, business and budget analysis. General analytical skills for project evaluation including analysis of projects with economic, financial, risk and decision analysis.

+ General analytical skills for project evaluation including analysis of projects with economic, financial, risk and decision analysis. Experience in business case development and ability to effectively present business cases to business unit leadership.

+ Customer driven with good oral and written communications skills and general analytical, problem solving and project management skills.

+ General knowledge of the practices, procedures and principles of performance analysis (trending, root cause and gap analysis) benchmarking and audit compliance. Ability to analyze organizational data and problems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.

**Preferred Qualifications**

**PREFERRED QUALIFICATIONS**

+ Candidate should have experience in digital product engagement (web, mobile app or IVR) and understanding of user experiences or user acceptance testing.

+ Analytical skills

+ Familiar with the metrics that are being used today

+ Must be an independent worker

+ UAT testing experience

+ May require working extended hours and/or shift work to support business operations

**Benefits**

+ Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors:USD $64,800.00/Yr. - USD $97,200.00/Yr.

+ Annual Bonus for eligible positions: 10%

+ 401(k) match and annual company contribution

+ Medical, Dental and Vision Insurance

+ Life and disability insurance

+ Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave (based on position)

+ Long Term Incentive Plan for eligible positions

+ Wellbeing programs such as tuition reimbursement, adoption assistance and fitness reimbursement

+ Referral bonus program

+ And much more

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at [email protected].

**Who We Are**

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

**Primary Purpose**

**PRIMARY PURPOSE OF POSITION**

The IT Sr Systems Engineer I position serves as a senior technical role within the IT department. It requires demonstrated experience of information technology, problem-solving skills, and the ability to work effectively both independently, as a mentor and as part of a team. Candidate will possess the self-motivation, experience, and skills to serve by providing technical insights driving the design, implementation, and optimization of complex systems under the guidance of a Principal Engineer or Manager. Collaborates with IT architecture to define strategy and work with various teams to implement high quality systems to meet business requirements. Delivers and supports IT infrastructure, product and platform solutions. Designs and delivers complex IT system initiatives, to include cloud, non-cloud and hybrid-cloud systems. Influences other IT teams, leadership, enterprise business partners, vendors and project/design teams, in all aspects of the secure & reliable hosting of applications throughout Exelon's large & complex enterprise and real time operational environments.

**Primary Duties**

**PRIMARY DUTIES AND ACCOUNTABILITIES**

+ Leads discussions with business partners and vendors to gather information. Consults with leadership, architecture, project teams and end users to identify system requirements and perform feasibility analysis on potential changes related to existing and future security and technical architectures. Writes and disseminates system specifications, logical & physical architecture diagrams, and implementation plans. Delivers practical, efficient, and cost-effective solutions that satisfy business needs, including hands-on configuration, troubleshooting and optimization and supporting metrics for the same. (30%)

+ Work closely with others to develop future plans, resource requirements, migration strategies, and project schedules. Creates and delivers presentations to Engineering and Architecture Review Boards. Possesses deep understanding of current technologies and service offerings within the industry. Provides oversight for less experienced engineers (25%)

+ Design, support and maintain custom system integration with other platforms, specific to the needs of the customers. Maintain relevancy and knowledge in current and evolving emerging IT systems technologies. (20%)

+ Ensure all risks and issues are identified and are captured following set process and are actioned appropriately. Responsible to provide supporting data to leadership and peers. (15%)

+ Maintains knowledge of and compliance with preferred technologies, methodologies, standards and policies. Maintain technical knowledge and business acumen within own discipline or function. Strong debugging and problem-solving skills; participates in peer code reviews. (10%)

**Job Scope**

**JOB SCOPE**

+ Designing, delivering, documenting, and supporting application development and integrated systems.

+ Maintains deep knowledge of technology and its application across our business areas or for our customers.

+ Leads in technological innovation to drive new business opportunities and solve complex business problems

+ Requires advanced skill set and proficiency in discipline. Conducts work assignments of higher complexity, under occasional supervision with latitude for independent judgment.

+ Creates and contributes to a development-centric work environment where employees are challenged, coached, and engaged.

+ May lead and supervise interns and apprentices or serve as peer coach.

**Minimum Qualifications**

**MINIMUM QUALIFICATIONS**

+ Bachelor's Degree in Computer Science, Information Systems, Computer Networking 4 - 7 years' experience in IT infrastructure design, application design, cloud computing, disaster/recovery, or 6-9 years of relevant experience

+ Experience with system administration

+ Demonstrated ability to design and document processes & procedures

+ Experience transitioning work to operational teams

+ Maintained experience with C#, .Net, Nodejs services and UI framework; troubleshooting or background with business applications and corresponding integrations.

+ Demonstrated competence with business acumen within own discipline or function.

+ Demonstrated ability to solve complex problems

+ Demonstrated ability to effectively communicate highly technical information in non-technical terminology (written and verbal)

+ Demonstrated ability to build and maintain relationships with strong teamwork skills.

+ Demonstrates ability to influence up down and across

+ Drives innovation by leveraging alternative perspectives and emerging technologies to deliver creative solutions

+ Demonstrated ability to deliver work aligning to project management principles & framework

+ Demonstrated ability to provide financial impact analysis

+ Troubleshooting & Monitoring: Solid understanding of the capabilities of standard monitoring tools. Can make informed decisions on monitoring settings such as sample size, level of criticality, and some self-healing opportunities.

+ Cloud Technologies: Build and maintain knowledge of new technologies or technology opportunities and assists in development of analysis of their use for business and/or IT clients

+ Security Basics: Ability to evaluate a solution against current security requirements and future industry trends

+ Scripting & Automation: Able to use PowerShell, Ansible, or another appropriate scripting tool to automate common tasks/create reports and troubleshoot issues with existing scripts

**Preferred Qualifications**

**PREFERRED QUALIFICATIONS**

+ Certification(s) in area of expertise ( for ex. Azure, Agile, Microsoft etc.)

+ Experience applying Agile methodology concepts and practices

+ Experience working in and navigating Azure Environment

+ Working knowledge of/experience with Azure Functional app,, app services, APIM, cosmos db, Redis cache

+ Working knowledge of/experience with Middleware technologies e.g. Tibco, Fusion, Del Boomi, Apigee

+ Working knowledge of/experience with Application Systems Performance testing using such tools as Load Runner Cloud and Load Runner Enterprise

**Benefits**

+ Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors:USD $107,200.00/Yr. - USD $160,800.00/Yr.

+ Annual Bonus for eligible positions: 15%

+ 401(k) match and annual company contribution

+ Medical, Dental and Vision Insurance

+ Life and disability insurance

+ Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave (based on position)

+ Long Term Incentive Plan for eligible positions

+ Wellbeing programs such as tuition reimbursement, adoption assistance and fitness reimbursement

+ Referral bonus program

+ And much more

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at [email protected].

**Job Title: Senior CCAI Application Developer – Google Cloud**

**Job location: Anywhere in USA**

**Job description:**

Capgemini is looking for Google CCAI Dialogflow lead Developer with Dialogflow Agent Assist experience

**Key Responsibilities:**

• Able to effectively present and defend point of view to a variety of audiences using visualization

• Need to collaborate and building trusted relationships with multi-functional teams

• Hands on builder experience, able to learn through building and reduce solution ambiguity through targeted prototype development and testing

**Required Skills:**

• 7 years of Experience as a Developer/Designer/ Solution Architect and/or Technical Lead in Customer Service Technology

Good knowledge of GCP CCAI service

• 2 year Experience in Dialogflow CX

• 2 year experience in Agent Assist

• Experience designing and implementing conversational bots for various channels (web, voice, WhatsApp, Facebook Messenger, SMS, etc.)

• Experience in designing/developing user-centric conversation experiences involving chat, text or voice

• Solid grasp of the understanding, sentiment analysis, Intent classification, dialog flows, personality insight, Text to Speech, Speech to Text

• Experience in architecting and building AI powered chatbot applications using platforms such as Dialogflow ,Microsoft LUIS, IBM Watson, Amazon Lex, RASA

Sound knowledge of cloud platforms(GCP, AWS or Azure)

• Integrate APIs using NodeJS and Python

• Critical Thinking & Problem-Solving skills

• Strong Analytical skills

**Life at Capgemini**

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Flexible work

Healthcare including dental, vision, mental health, and well-being programs

Financial well-being programs such as 401(k) and Employee Share Ownership Plan

Paid time off and paid holidays

Paid parental leave

Family building benefits like adoption assistance, surrogacy, and cryopreservation

Social well-being benefits like subsidized back-up child/elder care and tutoring

Mentoring, coaching and learning programs

Employee Resource Groups

Disaster Relief

**About Capgemini**

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions using strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get The Future You Want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

**Job:** _Developer_

**Organization:** _NA APPS LOC PRACTICE_

**Title:** _Senior CCAI Application Developer – Google Cloud_

**Location:** _GA-Atlanta_

**Requisition ID:** _077999_

**Other Locations:** _US-PA-Lancaster_

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Systems Analyst Consultant within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH, Birmingham, AL, Dallas, TX or Home location in Pennsylvania. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion. This position may not be available in all geographic locations.

**PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.**

**Job Description**

+ Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.

+ Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements .

+ Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed .

+ Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results .

+ Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**

Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

**Competencies**

Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis

**Work Experience**

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

Bachelors

**Certifications**

No Required Certification(s)

**Licenses**

CBAP (Certified Business Analysis Professional) certification preferred.

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) .

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. We are seeking a Business Systems Analyst Sr to join our Technology organization, to be based in Pittsburgh, Dallas, Birmingham, or Strongsville. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

In this role, you will be part of the ServiceNow Platform team, focusing on the implementation, management, maintenance, enhancement, and support, of core software systems.

Responsibilities include:

• Work closely with the product team, business and solution owners, and development teams to extract business and operational requirements

• Serve as the communication conduit between the client and developer

• Guide application development efforts by completing Use Cases and User Stories, closely collaborating with development and business teams for successful implementation

• Leverage ServiceNow documentation to enhance the Platform team’s understanding of technical requirements and items for consideration within User Stories and Acceptance Criteria

• Assist in developing and documenting standards

• Provide analysis and impact to user and business for changes to current functionalities

• Manage defects and issues as well as enhancements and fixes

• Plan, schedule, facilitate, and participate in agile meetings and/or events

• Provide Tier I and Tier II customer service and functional support to end-users

• Perform data validation using various reports generated from systems

• Coordinate and participate in the execution of test plans to ensure desired results are achieved

• Conduct data analysis and validation

• Record time accurately

**Job Description**

+ Participates in analyzing business requirements and production specifications for changes made to technology applications.

+ Formulates and defines the system scope and objectives, based on user needs and business processes .

+ Directs business process improvement projects for internal business groups, aiming to improve business results .

+ Identifies and documents all system constraints, implications and consequences of various proposed system changes .

+ Provides recommendations for addressing and resolving business issues, for a specific business group .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**

Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

**Competencies**

Business Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis

**Work Experience**

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

Bachelors

**Certifications**

No Required Certification(s)

**Licenses**

No Required License(s)

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) .

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.