Computer User Support Specialists

UPMC Corporate Quality is hiring a Business Analyst, Value Based Care to join our team! This role will work standard business hours Monday through Fridays. At times, the individual can attend meetings as early as 7AM or as late as 5PM when needed. The role will be primarily remote and will work onsite anywhere from 2 to 3 days per month for mandatory meetings.

This position will be part of the Value Based Care team at The Wolff Center. The Wolff Center is UPMCs corporate quality group that supports systemwide quality performance improvement and provides analytic insights into the data associated with value-based care programs. This position will support both hospital and physician quality program methodology.

Do you excel in critical thinking and problem solving? If so, this could be the next step in your career. Apply today!

**Responsibilities:**

+ Ability to work with large data sets and financial reports

+ Reviews and understands regulatory rules governing quality measures

+ Provides clear and meaningful reports for Leadership, staff, and other stakeholders

+ Manages data from multiple quality data sources as appropriate

+ Collaborates with key stakeholders to optimize compliance with quality metrics

+ Establishes and/or monitors dashboards for internal monitoring of quality performance across multiple platforms

+ Analyzes and interprets quality data, identifies trends in performance, and offers suggestions for improvement

+ Performs cost-benefit analysis of implementing new metrics, discontinuing old metrics and relative value to UPMC

+ Maintains appropriate documentation of existing processes

+ Protects the integrity and confidentiality of all data and information and protects proprietary information

+ Effectively prioritizes work and completes all assignments timely

+ Performs in accordance with system-wide competencies/behaviors.

+ Performs other duties as assigned.

Educational/Knowledge Requirements:

+ Bachelors degree in business, mathematics, statistics, healthcare, management or related field is required.

+ Minimum of three years experience in business/industry specialty required

+ Excellent critical thinking, problem solving, interpersonal skills and organizational skills required

+ Knowledge of various aspects of healthcare quality and process improvement preferred

+ Knowledge of HEDIS/Stars Quality Measures a plus

+ Knowledge of commercial, Medicaid, and Medicare products preferred

+ Strong skills in Microsoft Office Suite and other data applications, including the ability to create presentation materials in Power Point and advanced formulas and functions in Excel are preferred **Licensure, Certifications, and Clearances:**

+ Act 34

**UPMC is an Equal Opportunity Employer/Disability/Veteran**

Summary Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Domestic Defense Industrial Base (DIB) & Major Range and Test Facilities Base (MRTFB) in DoD to recruit and appoint qualified candidates to positions in the competitive service. About the Position: This position is with the Directorate of Information Management. Responsibilities Establish operating standards and procedures for the installation’s information assurance program. Evaluate plans for correcting security deficiencies. Coordinate security awareness training programs for all users. Ensure compliance with Federal and DOD information assurance policies. Requirements Conditions of Employment Qualifications Who May Apply: US Citizens This is a term position not to exceed 13 months. Term positions may be extended up to a maximum of 6 years, and MAY NOT be converted to permanent. Term employment is subject to a one-year trial period. Employees serving a trial period can be removed with limited appeal rights. In order to qualify, you must meet the education or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for IT Specialist (INFOSEC): Specialized and Other Experience: One year of specialized experience which includes: 1) Managing cybersecurity tools such as SCCM to identify risks to information systems; 2) Evaluating cybersecurity tools in a pre-production/reimage environment; AND 3) Supporting computer network management initiatives by replacement when required. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-09). The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing work independently that rarely requires editing or review by others. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving simple and routine problems, questions, or complaints and providing support and guidance to customers on non-routine issues; serving as a primary resource for customers, requesting assistance with complex issues when necessary; and participating in meetings and providing advice to customers in own area of expertise. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions. (4) Problem Solving - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: expressing facts and ideas in a clear, concise, convincing, and organized manner; clearly conveying moderately complex ideas, concepts, and information to customers; exhibiting active listening by demonstrating understanding of audience comments and/or questions. OR Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or, three full years of graduate education from an accredited or pre-accredited institution that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. One year trial period may be required. Direct Deposit of Pay is required. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Digital Technology Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

**Our Company**

At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers and our customers’ customers to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

**What You’ll Do**

The Business Analyst, Strategy is a key planning, operations, and execution role in our Strategy organization. This role provides market and competitive research, root cause analysis, and program management support to many of our key strategic programs. The business analyst will report directly to the Director of Corporate Strategy. The candidate will be responsible for assisting with market and competitive research and helping to analyze business challenges and opportunities. The candidate will also provide operational support for programs such as our Win-Loss customer insights, Plan to make the Plan, and Strategy Refresh.

The ideal candidate has demonstrated experience with analytics and visualization tools, synthesis of qualitative and quantitative data, and authoring, drafting and editing of executive-level reports. Key success attributes include working across functions with a high level of confidentiality, independence, flexibility, ownership mentality, and ability to adapt in a fast-paced, intellectually challenging, and high-demand work environment. Excellent organizational and communication skills, as well as attention to detail, are highly desirable.

You will bring a collaborative mindset, along with an energetic, proactive, and ‘can do’ attitude to the role. This will be coupled with your experience analyzing problems, deriving insights, communicating cross-functionally and managing programs. You will do this by:

+ Identifying key challenges and opportunities by pulling in key cross-functional peers and leaders to help discern understanding

+ Coordinating and/or producing written correspondence and presentation-quality slides in a timely and accurate manner for senior management

+ Working on assigned projects to gather and analyze data, conduct research and draft communications for presentation to company executives

+ Using your strong proficiency in Microsoft 365 (SharePoint, Teams, Windows, Outlook, PowerPoint and Excel,) Power BI, SmartSheets, and Salesforce to proactively problem solve in an agile manner

+ Administering the ongoing operations of our win-loss program including: building our opportunity pipeline using our salesforce platform, working with key Sales Ops team members, engaging with 3rd party vendors, and tracking key action items

+ Contributing research, analysis, and actionable recommendations to our Plan to Make the Plan and Strategy Refresh program

+ Leveraging your visualization and analytics skills to update and create strategic dashboards using Power BI, manage access, and share key insights with stakeholders

**Who You will work with**

We are a mission-driven team focused on driving excellence throughout Teradata. We strive to be integrative, collaborative, and humble. We excel at gathering inputs from multiple sources, developing a well-informed point of view, and partnering with stakeholders across the company to implement the vision.

**What Makes You a Qualified Candidate**

+ BS/BA degree in Finance, Business Administration, or related quantitative field

+ 3+ years of work experience in strategy, business analysis, or related field

+ Familiarity with the tech/software market landscape

+ Strong business sense and concise communication skills

+ Exceptional quantitative thinking, organization, problem-solving, and time management skills

**What You'll Bring**

+ Experience in management or strategy consulting from a top firm

+ Working knowledge of data warehousing and analytics products/services/platforms (e.g. Teradata, AWS Redshift, Azure Synapse, Google BigQuery, Databricks, Snowflake)

+ High proficiency in data analysis and modeling

+ Ability to execute ad-hoc projects independently

+ Experience in cross-functional team environments with internal and external stakeholders

+ Experience supporting multiple simultaneous projects in a fast-paced environment

Pay Rate: $101,600.00 - $127,000.00 - $152,500.00 Annually

**Why We Think You’ll Love Teradata**

We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.

\#LI-OC1

Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization.

​

We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.

Pay Rate: 101600.0000 - 127,000.00 - 152500.0000 Annually

Starting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Learn more about Teradata’s competitive Total Rewards package at https://www.teradata.com/About-Us/Careers/Benefits

Software Developer (4025)at SMX(View all jobs) (https://www.smxtech.com/careers/)

United States

SMX is seeking an enthusiastic junior to mid-level **software developer** to join our experienced software team. You will report directly to the IT Service Management manager and assist with all functions of software coding and design related to our IT Service Management platform. Your primary focus will be to learn the codebase, triage customer issues, gather user requirements, and respond to development tasking from the development manager.

To ensure success as a junior to mid-level **software developer** , you should have a good working knowledge of basic programming concepts, the ability to learn new technology quickly, and the ability to work in a team environment. Ultimately, a top-class Junior to mid-level software developer provides valuable support to the development team while continually improving their coding and design skills. This position requires collaboration with cross-functional teams, interaction with customers / end-users, the maintenance and integration of existing capabilities, as well as development of new capabilities. The candidate for this position must have strong interpersonal communication skills, ability to manage assigned tasks, report on tasking progress, and meet deadlines.

**Essential Duties & Responsibilities**

+ Assist development manager with all aspects of software design and coding.

+ Attend and contribute to development and status meetings.

+ Learn codebase and improve coding skills.

+ Write and maintain code.

+ Work on bug fixes.

+ Perform code-reviews as assigned.

+ Write technical design documents and participate in technical design discussions.

+ Respond to requests from the development team.

+ Respond to customer / end-user submitted defects and enhancements.

+ Gather information from customers / end-users about business requirements and desired application functionality.

+ Develop reports and dashboards.

+ Conduct unit tests.

+ Participate in user acceptance tests.

+ Support our current customers / end-users

**Required Skills/Experience**

+ Knowledge of web application coding languages such as C#, JavaScript, Python, Visual Basic, SQL HTML5, and CSS.

+ Basic programming concepts: conditions, expressions, looping, modularization.

+ Foundational knowledge of databases and operating systems.

+ Working knowledge of back-office systems such as Office 365 and Teams.

+ Ability to learn new software and technologies.

+ Ability to follow instructions and work in a team environment.

+ Detail-oriented and capable of implementing software from requirements

**Desired Skills/Experience**

+ 0-1 years of software development experience

+ (Preferred but not required) associate degree / Certificate or better or commensurate experience.

+ (Preferred but not required) 1+ Years of professional software development experience.

+ (Preferred but not required) Knowledge of ServiceNow platform - Use, Administration, Customization, and Application Development

+ (Preferred but not required) Knowledge of other coding languages such as C#, Java, SQL.

+ (Preferred but not required) Experience working with user experience libraries such as AngularJS or React.

+ (Preferred but not required) Knowledge of the Information Technology Infrastructure Library (ITIL)

+ (Preferred but not required) Knowledge of Information Technology Service Management concepts (ITSM)

US Citizenship required for work under DoD contracts.

Application Deadline: January 3, 2025

\#LI-Remote

The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.

The proposed salary for this position is:

$60,800—$101,400 USD

At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.

We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.

SMX is committed to hiring and retaining a diverse workforce. All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity or expression, pregnancy or genetic information. SMX is an Equal Opportunity/Affirmative Action employer including disability and veterans.

Selected applicant may be subject to a background investigation and/or education verification.

**About the Role:**

**Grade Level (for internal use):**

12

**S&P Dow Jones Indices**

**The Team:** S&P Dow Jones Indices

**Responsibilities and Impact:**

You will be part of global technology team and will be responsible for analysis, design, development of Multi Asset solution. You will be working on one of the core technology platforms responsible for the intraday & end of day calculation as well as dissemination of index values. You will have the opportunity to work on the enhancements to the existing index calculation system as well as implement new methodologies as required.

+ Lead the design and development of Java applications for S&P Multi Asset indices.

+ Lead the info security standards and modernization of the application.

+ Participate in multiple software development processes including Development, Testing, Debugging, Documentation and Support.

+ Develop software applications based on iterative business specifications.

+ Work on new initiatives and support existing Index applications.

+ Perform application & system performance tuning.

+ Build applications with object-oriented concepts and apply design patterns.

+ Integrate in-house applications with various vendor software platforms.

+ Check-in application code changes into the source repository.

+ Perform unit testing of application code and fix errors.

+ Interface with databases to extract information and build reports.

+ Effectively interact with customers, business users and IT staff.

**Compensation/Benefits Information:** (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $112,000 to $197,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here (https://spgbenefits.com/benefit-summaries) .

**What We’re Looking For:**

**Basic Required Qualifications:**

+ Bachelor's degree in Computer Science, Information Systems or Engineering is required, or in lieu, a demonstrated equivalence in work experience.

+ **10+ years of IT experience** in application development and support.

+ Strong Experience with **Java** , J2EE, JMS

+ Experience with **Spring framework** .

+ Experience in Rest Services

+ Experience in ActiveMQ or any other related messaging provider.

+ Experience in **Apache Spark or EMR**

+ Experience in Oracle **Database** environment – SQL, PL/SQL programming.

+ Good to have experience in Python

+ Experience with UNIX/Linux Operating Systems

+ Understanding of cloud providers – AWS, AZURE

+ Experience with User Interface design & development using Angular, HTML5 & CSS is good to have.

+ Experience using system tools, source control systems like Git/SVN, utilities and third-party products.

+ Experience working with large datasets in Equity, Commodities, Forex, Futures and Options asset classes.

+ Experience with Index/Benchmarks or Asset Management or trading platforms is a plus.

+ Excellent communication and interpersonal skills are essential, with strong verbal and writing proficiencies.

**Right to Work Requirements:**

This role is limited to persons with indefinite right to work in the United States.

**Return to Work:**

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace. *Link here to careers site page when applicable*

**About S&P Global** **Dow Jones Indic** **e** **s**

At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies.

S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/spdji .

**What’s In It For** **You?**

**Our Purpose:**

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

**Our People:**

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

**Our Values:**

**Integrity, Discovery, Partnership**

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.

**Benefits:**

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

+ Health & Wellness: Health care coverage designed for the mind and body.

+ Flexible Downtime: Generous time off helps keep you energized for your time on.

+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

+ Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

+ Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

**Diversity, Equity, and Inclusion at S&P Global:**

At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

-----------------------------------------------------------

**Equal Opportunity Employer**

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.

**US Candidates Only:** The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf

-----------------------------------------------------------

20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

**Job ID:** 310313

**Posted On:** 2024-12-20

**Location:** Princeton, New Jersey, United States

**Specialty/Competency:** Managed Services

**Industry/Sector:** Not Applicable

**Time Type:** Full time

**Travel Requirements:** Up to 60%

At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.

Those in software engineering at PwC will focus on developing innovative software solutions to drive digital transformation and enhance business performance. In this field, you will use your knowledge to design, code, and test cutting-edge applications that revolutionise industries and deliver exceptional user experiences.

Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

+ Lead in line with our values and brand.

+ Develop new ideas, solutions, and structures; drive thought leadership.

+ Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.

+ Balance long-term, short-term, detail-oriented, and big picture thinking.

+ Make strategic choices and drive change by addressing system-level enablers.

+ Promote technological advances, creating an environment where people and technology thrive together.

+ Identify gaps in the market and convert opportunities to success for the Firm.

+ Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Software and Product Innovation team you lead the creation and implementation of impactful software engineering solutions. As a Director, you set the strategic direction, lead business development efforts, and oversee multiple projects while maintaining executive-level client relations. You are crucial in driving business growth, shaping client engagements, and mentoring the next generation of leaders, upholding PwC's reputation for quality, integrity, and inclusion.

Responsibilities

- Lead the development and implementation of innovative software engineering solutions

- Set the strategic direction for the Software and Product Innovation team

- Drive business growth through successful business development strategies

- Oversee multiple projects to achieve impactful outcomes

- Maintain executive-level client relationships and prioritize client satisfaction

- Mentor and develop the future leaders within the team

- Uphold PwC's standards for quality, integrity, and inclusion

- Foster a collaborative environment where technology and people thrive together

What You Must Have

- Bachelor's Degree

- 10 years of experience

What Sets You Apart

- Master's Degree preferred

- Executing and managing consulting and managed services engagements

- Demonstrating successful experience in client service

- Possessing strategic leadership with track record driving results

- Developing and implementing managed service programs

- Managing offshore resources in multiple locations

- Showcasing collaborative leadership and interpersonal skills

- Developing and sustaining impactful client relationships

- Demonstrating exposure/understanding of automation technologies

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $142,500 - $317,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.As a Sr. Business Analyst within PNC's Regulatory Reporting organization, housed within the Office of the Corporate Controller, you can sit in Pittsburgh, PA.

This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.

Responsibilities:

- Prepares submissions to regulatory agencies, ensuring PNC upholds regulatory compliance guidelines for data availability and quality

- Conduct quality assurance (QA) validations of internal systems, reports, and data sets to authenticate the accuracy of contents

- Partner with financial systems and regulatory reporting SMEs to draft project documentation for reporting and data integration automations

- Manage relationships with engineering partners, establishing mutual understanding & strategic direction for change requests for regulatory reporting data management and reporting

- Serve as a primary point of contact for regulatory agency data submissions and follow-up inquiries from regulators/examiners

**Job Description**

+ Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.

+ Provides consultation to clients on business designs, problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation.

+ Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem-solving for clients and technology teams throughout the business analysis process.

+ Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**

Business Needs, Business Processes, Data Analytics, Decision Making, Management Reporting, Prioritization, Waterfall Model

**Competencies**

Analytical Thinking, Business Assessment, Consulting, Effectiveness Measurement, Information Capture, Modeling: Data, Process, Events, Objects, Problem Solving, Process Management, Project Management, Requirements Analysis, Software Product Business Knowledge

**Work Experience**

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

Bachelors

**Certifications**

No Required Certification(s)

**Licenses**

No Required License(s)

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

_*For more information, please click on the following links:_

Time Away from Work (https://www.pncbenefits.com/timeaway.html)

_PNC Full-Time Benefits Summary_

_PNC Part-Time Benefits Summary (https://www.pncbenefits.com/pt-benefits-overview.html)_

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Sr. Business Analyst within PNC's Regulatory Reporting organization, housed within the Office of the Corporate Controller, you can sit in Pittsburgh, PA.

This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.

Responsibilities:

• Assist in preparing documentation for PNC’s recovery and resolution plan

• Leverage SQL, SAS, and Python data warehouse solutions to prepare data sets for automation, internal stakeholders and regulatory submission

• Create process and procedure documents

• Draft project specifications for data mapping to automate integrations of financial and operational data from multiple data sources into data warehousing solutions

• Identify data gaps, defects, resolve issues, coordinate releases, and test defects/system changes.

• Provide solutions for resolving data gaps including researching additional data sources and creating mapping documents

**Job Description**

+ Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting.

+ Provides consultation to clients on business designs, problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation.

+ Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem-solving for clients and technology teams throughout the business analysis process.

+ Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**

Business Needs, Business Processes, Data Analytics, Decision Making, Management Reporting, Prioritization, Waterfall Model

**Competencies**

Analytical Thinking, Business Assessment, Consulting, Effectiveness Measurement, Information Capture, Modeling: Data, Process, Events, Objects, Problem Solving, Process Management, Project Management, Requirements Analysis, Software Product Business Knowledge

**Work Experience**

Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

Bachelors

**Certifications**

No Required Certification(s)

**Licenses**

No Required License(s)

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

_*For more information, please click on the following links:_

Time Away from Work (https://www.pncbenefits.com/timeaway.html)

_PNC Full-Time Benefits Summary_

_PNC Part-Time Benefits Summary (https://www.pncbenefits.com/pt-benefits-overview.html)_

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

**About Lumen**

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

**The Role**

Plan, design, architect, and build multiple highly complex ServiceNow solutions including (but not limited to) both inbound and outbound integrations (and bi-directional/ebonding integrations) with other systems including external ServiceNow instances and other non-ServiceNow platforms, primarily using REST. Translates business requirements into specific designs, then participates and leads in the design, architecture, and development of solutions within the ServiceNow platform.

**Location**

This position is work from home within the US.

**The Main Responsibilities**

+ Architect, design, and implement high-impact integrations across enterprise systems, ensuring data flows smoothly between ServiceNow and external systems, bi-directionally, in a complex cloud architecture.

+ Must have direct, real-world experience building highly complex bi-directional integrations within ServiceNow.

+ Experience with tools such as APIGEE and Kafka is a major plus (especially those tools specifically).

+ Utilize inbound Scripted REST APIs (SRAPIs), outbound REST Messages/Methods IntegrationHub, MID Servers, Credential Aliases and other tools to build scalable integrations, handling everything from initial API setup to monitoring for performance and troubleshooting.

+ Act as a true technical architect and developer, collaborating with multiple teams to define integration requirements and ensure best practices are applied.

+ Provide mentorship to other developers and serve as an expert for all things ServiceNow and SN integration.

+ Debug and optimize integrations for performance, stability, and maintainability.

**What We Look For in a Candidate**

+ 7+ years of experience with ServiceNow development, ServiceNow integrations and custom API development.

+ Expertise in REST, pub/sub/queueing systems, OAuth, and other web technologies.

+ Proficiency in JavaScript and ServiceNow's scoped applications.

+ Experience with MID Server setup and configuration.

+ In-depth understanding of ServiceNow’s data models and CMDB.

+ Experience with the SN CSM application/module

+ Must be able to do a bit of complex data architecture and identify potential architectural pitfalls before putting code to canvas.

**Compensation**

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

**Location Based Pay Ranges**

**$149,084 - $198,779** in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

**$156,539 - $208,718** in these states: CO HI MI MN NC NH NV OR RI

**$163,993 - $218,657** in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://www.lumenbenefits.com/httpdocs2/index.html)

Bonus Structure

Requisition #: 336120

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer**

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

**Application Deadline**

12/27/2024

Statement of Work

Location: Philadelphia, PA

Position: Senior Software Developer

Overview:

ITC is actively seeking an experienced Senior Software Developer to join our team in providing state-of-the-art software solutions to NAVSUP Weapon Systems Support. The role involves a strategic approach towards the development and integration of the Navy Community applications. The Senior Software Developer will take a central role in collaborating with other professionals to establish both functional and non-functional requirements for new and existing software applications. This role calls for accountability in prioritizing, designing, and releasing platform features, and the ability to map out complex software system architectures.

Responsibilities:

+ Under general direction, participates as high-level technical expert in design development, coding, testing, and debugging new software or significant enhancements to existing software.

+ Works with technical staff to understand problems with software and develops specifications to resolve them.

+ Resolves customer complaints and responds to suggestions for improvements and enhancements.

+ Participates in the development of software user manuals.

+ May act as team leader on less complex projects. Assists in training less experienced software development staff.

+ Collaborate with other professionals to determine functional and non-functional requirements for new and existing software applications, including WebRoR, EFTS and SCIP Navy Community applications.

+ Participate in regular meetings with the development team, stakeholders, and other meetings as required.

+ Support & give advice for USG on technical discussions.

+ Make recommendations on third party tools.

+ Diagram complex architectures and the high-level structure of a software system, its main components and their interfaces.

+ Develop code to enforce standards for engineers allowing for scalability, performance and security.

+ Use tools and methodologies to create representations for functions and user interface of desired product.

+ Develop high-level product specifications with attention to system integration and feasibility.

+ Design system context models for WebRoR, EFTS and SCIP Navy Community applications.

+ Ensure software meets all requirements of quality, security, modifiability, extensibility.

+ Responsible for deliverables such as:

+ Data modeling; database and table design along with trigger utilization & recommendations.

+ Writing, developing, compiling, and debugging source code.

+ Data transfer design using APIs, web services, and other technologies.

+ System security code & design patterns.

+ Write object-oriented & scripted code after design stage.

+ Implement & maintain a source control tool along with managing sprint branches & merges.

+ Deployment of source code to QA staging areas.

+ Develop, implement, and maintain all aspects of an application’s code base.

+ Implement & maintain a source control tool along with managing sprint branches & merges.

+ Documenting and updating requirements & bugs in the software development tracking tool / Version One.

+ Other duties as assigned.

Minimum Qualifications:

+ 5+ years of experience.

+ Bachelor’s degree in information technology, computer science, or relevant field.

+ IAT Level II certified or ability to become certified.

+ Detailed experience in software projects with detailed knowledge of Object-Oriented Programming, Asp.net, MVC, C#, SQL, HTML, JavaScript, Web Services, Web APIs, and Product Lifecycle Management software.

+ Able to work independently in a fast-paced, high stress environment.

+ Advanced knowledge of computer systems, test management tools, databases, and requirement tracking software.

Preferred Qualifications:

+ Significant experience in software projects with detailed knowledge of Object-Oriented Programming, Asp.net, MVC, C#, SQL, HTML, JavaScript, Web Services, Web APIs, and Product Lifecycle Management software.

+ Experience with testing software updates for bugs, validity, browser capability, user experience, and adherence to the documented software update/requirement.

+ Experience with full system regression testing.

+ Experience with writing test plans based on documented software requirement.

+ Current Active Secret Security Clearance. Or ability to obtain.

Why work at ITC Defense:

+ Employer Supplemented Health Insurance

+ Employer Paid Dental and Vision Insurance

+ Employer Paid Life and AD&D Insurance

+ 3% Biweekly 401(k) Contribution

+ Paid Time Off

+ Tuition and Certification Reimbursement

+ Competitive Salaries with Performance Incentives

+ A positive working environment with supportive teammates and leadership

ITC Defense Corp. is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Employment with ITC is at-will. For further information on our equal opportunity protections as part of the employment process, please see http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf

ACCESSIBILITY- Candidates must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodation may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for purposes of participating in the application/selection process with ITC. Please refer to our website www.itcdefense.com/careers for further information on all our EEO/VEVRAA policies.

Thank you for your interest in ITC Defense!

Powered by JazzHR