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(IT) Information Technology

Computer User Support Specialists

Provide technical assistance to computer users.

A Day In The Life

(IT) Information Technology Industry

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Salary Breakdown

Computer User Support Specialists

Average

$57,440

ANNUAL

$27.61

HOURLY

Entry Level

$30,730

ANNUAL

$14.78

HOURLY

Mid Level

$48,650

ANNUAL

$23.39

HOURLY

Expert Level

$94,390

ANNUAL

$45.38

HOURLY


Current Available & Projected Jobs

Computer User Support Specialists

402

Current Available Jobs

27,530

Projected job openings through 2030


Sample Career Roadmap

Computer User Support Specialists

Job Titles

Entry Level

JOB TITLE

Computer Support Person

Mid Level

JOB TITLE

Entry-level Support Person

Expert Level

JOB TITLE

Intermediate Support Person


Top Expected Tasks

Computer User Support Specialists


Knowledge, Skills & Abilities

Computer User Support Specialists

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Telecommunications

KNOWLEDGE

Engineering and Technology

SKILL

Active Listening

SKILL

Reading Comprehension

SKILL

Speaking

SKILL

Complex Problem Solving

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Written Comprehension

ABILITY

Near Vision

ABILITY

Information Ordering


Job Opportunities

Computer User Support Specialists

  • Business Analyst Intern - Summer 2024
    WSP USA    Ephrata, PA 17522
     Posted about 21 hours    

    **This Opportunity**

    Nationally recognized as a Top 100 Internship Program, WSP USA hosts hundreds of interns across the United States to gain hands-on, meaningful work experience to enhance their education and professional aptitude. Our interns gain exposure to real projects while working side by side with senior staff. Through our Developing Professionals Network, interns gain mentorship, networking opportunities and lifelong career connections.

    Our Business Solutions Team is seeking a **Business Analyst Intern - Summer 2024** to work out of our **Columbus, OH** office. The following locations will also be considered: **Ephrata, PA** ; or other mutually agreed upon WSP USA office within the US. This temporary position is seeking individuals currently enrolled in an Undergraduate or Graduate degree program with an anticipated graduation date of August 2024 or later.

    This 12 week internship will be part of the WSP Summer Internship Program that is scheduled to start on May 20th, 2024. The individual start date of the internship may be flexible.

    As a Business Data Analyst, you will be an integral part of our Business Solutions team, working on analyzing application agreements, allocations, and usage data. Your insights will help us optimize our visibility into our engineering tools, improve monthly recharge to enhance financial decision-making. This role offers a unique opportunity to gain hands-on experience in asset management and data analysis within our dynamic and supportive environment.

    **Your Impact**

    + Support a variety of engineering tasks with the goal to develop technical, social, and ethical skills.

    + Learn basic principles of reporting of usage and asset management of Engineering software.

    + Assist with running compliance checks and data analysis within our asset management tool.

    + Support preparation of month usage and allocations.

    + Assist in collecting and maintaining software agreement documentation.

    + Complete training on assigned tasks.

    + Exercise responsible and ethical decision-making regarding company funds, resources and conduct, and adhere to WSP’s Code of Conduct and related policies and procedures.

    + Perform additional responsibilities as required by business needs.

    + Please note that there is no relocation or housing assistance associated with this internship.

    **Who You Are**

    **Required Qualifications**

    + Actively enrolled in an accredited Business Administration, Management Information Systems, Data Science, Computer Science, or related Undergraduate program.

    + Must be 18 or older.

    + Demonstrated interest in Business Management & Data Analytics, or related field, and have a strong desire to advance skills related to WSP’s work and projects.

    + Competent interpersonal and communication skills when interacting with others, expressing ideas effectively and professionally to an engineering and non-engineering audience.

    + Capable of taking direction from leadership, mentors, and managers to executive projects.

    + Basic proficiency with technical writing, office automation, software, spreadsheets, technology, and tools.

    + Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.

    + Authorization to work in the United States at the start of the internship.

    **Preferred Qualifications**

    + Actively enrolled in an accredited Business Administration, Management Information Systems, Data Science, Computer Science, or related Masters or PhD program.

    + Experience with related software tools including SharePoint, Visio, Project, and other related MS Office (Word, Excel, Power Point) products.

    + Ability to meet deadlines.

    + Strong written and verbal communication skills.

    + Prior internship and leadership involvement on campus.

    **About WSP**

    WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
    www.wsp.com

    WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

    At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

    WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

    The selected candidate must be authorized to work in the United States.

    **NOTICE TO THIRD PARTY AGENCIES:**

    WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.


    Employment Type

    Full Time

  • Systems Engineer - MH-139 Senior / Lead
    The Boeing Company    Ridley Park, PA 19078
     Posted about 21 hours    

    **Job Description**

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

    The **Boeing Company** is seeking a highly-motivated **Senior / Lead Systems Engineer** to join the MH-139 Grey Wolf Engineering team in **Ridley Park, PA** . The successful candidate will lead engineering projects that interface with a complex network of internal and external stakeholders including Customers, Suppliers and Airworthiness Regulators to drive timely, compliant and successful execution of engineering work scope that ensures the continued airworthiness of the MH-139 helicopter.

    The ideal candidate will have a background in systems engineering; experience in leading engineering projects for a US Department of Defense customer; experience with FAA and/or military airworthiness certification. Experience working in an aircraft production, operations, maintenance and/or field service environment is also desired.

    **Position Responsibilities:**

    + Applies an interdisciplinary, collaborative approach to plan, design, develop and verify lifecycle-balanced system solutions.

    + Evaluates customer and/or operational needs to define and coordinate system performance requirements, integrate technical parameters and assure compatibility of all physical, functional and program interfaces.

    + Performs multi-disciplinary analyses to ensure mission success.

    + Develops the planning, organization, implementation and monitoring of requirements management processes, tools, risk, issues, opportunity management and airworthiness processes.

    + Resolves cross-functional technical issues with a network of internal and external stakeholders.

    **This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.**

    **This** **position** **requires** **the** **ability** **to** **obtain** **a** **U.S** **Security** **Clearance for** **which** **the** **US** **Government** **requires** **US** **Citizenship.** **An** **interim** **and/or** **final** **U.S.** **S** **ecret clearance Post Start** **is** **required.**

    **Basic Qualifications (Required Skills/Experience):** _(see education and experience for the levels below)_

    + Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science.

    + 5 or more years of related work experience in systems engineering.

    + 3 or more years of experience with processes, procedures and airworthiness standards for the certification of aircraft. ( _e.g_ ., Federal Aviation Administration regulations, Military Airworthiness Standards).

    + 3 or more years of experience with customer, regulatory agency, aviation industry and company policies, procedures and standards as they apply to technical documentation, customer operation and maintenance concepts, support products, and service-related problem resolution.

    **Preferred Qualifications (Desired Skills/Experience):**

    + 10 or more years of related work experience or an equivalent combination of education and experience (Level 5).

    + Candidate must have demonstrated excellent performance in a team-oriented environment with Internal, Customer and Supplier stakeholders.

    + 10 or more years of related work experience in supporting, leading, and delegating responsibilities and tasks through all stages of a project life cycle.

    + Ability to assess type design data for showing compliance to airworthiness standards.

    + Strong background in aviation safety and continued airworthiness; focused on technical excellence.

    + Experience working in/with an aircraft production, operations, maintenance and/or field services environment.

    + Holds an FAA Airframe & Powerplant (A&P), Inspection Authorization (IA) and/or pilot’s certificates or military equivalent.

    + Must have strong interpersonal and analytical skills as well as excellent written and oral communication skills.

    **Typical Education/Experience:**

    **Level 4**

    Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years' related work experience, Master+7 years' related work experience). In the USA, ABET accreditation is the preferred, although not required, accreditation standard.

    **Level 5**

    Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 14 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+9 years' related work experience, Master+12 years' related work experience). In the USA, ABET accreditation is the preferred, although not required, accreditation standard.

    **Relocation:**

    Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

    **Drug Free Workplace:**

    Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

    **Shift:**

    This position is for 1st shift.

    At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

    The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

    The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

    Pay is based upon candidate experience and qualifications, as well as market and business considerations.

    Summary pay range for senior level: $128,350 - $173,650

    Summary pay range for lead level: $157,250 - $212,750

    Applications for this position will be accepted until 5/31/2024.

    **Export Control Requirements:** U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required.

    “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

    **Export Control Details:** US based job, US Person required

    **Equal Opportunity Employer:**

    Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

    Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.


    Employment Type

    Full Time

  • Signal Processing Systems Engineer
    RTX Corporation    State College, PA 16801
     Posted about 21 hours    

    Date Posted:

    2024-05-15

    Country:

    United States of America

    Location:

    PA601: 302 Science Park Road, Bldg 5A 302 Science Park Road Building 5A, State College, PA, 16803-2214 USA

    Position Role Type:

    Onsite

    At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

    Job Summary:

    Raytheon, an RTX business, is looking for a Signal Processing Systems Engineer to join our systems engineering team. Our Engineers support technical direction and design to software agile development teams, and other Engineering personnel. They perform technical analyses and define how the system works creating use cases, system capability and feature designs, defining system interfaces and acceptance criteria.

    In this role, the candidate will provide engineering support for the implementation of a portion of the program’s systems engineering. To succeed in this role, you must have development lifecycle experience using the Agile methodology, experience with Signal Intelligence (SIGINT) and/or RF domain experience, experience with digital communications and be familiar with Algorithm development. The position is full time, on-site in State College, PA.

    Basic Qualifications :

    + Active TS/SCI

    + Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years of prior relevant experience

    + Demonstrated system engineering lifecycle experience developing large software systems.

    + Support of agile software development activities, including requirements specification and integration test and verification activities (full life-cycle)

    + Ability to maintain technical cost and schedule for systems engineering and software integration activities

    + Excellent communication and organizational skills; able to articulate intent, frame requirements, set priorities, develop practical methods, and align resources to meet goals.

    + Experience interacting with both programmatic and technical presentations

    Preferred Qualifications:

    + SIGINT, GEOINT, or Multi-INT Intelligence Community (IC) background analyst with end user mission experience

    + Experience in a technical role of a large multi-disciplined engineering team

    + Experience with cloud-based S/W architectures and systems

    + Experience developing MBSE and/or DoDAF operational views for overview and details

    + AWS cloud experience - AWS cloud technology knowledge and implementation

    + Scaled Agile Framework (SAFe) knowledge and experience, as a System Engineer

    + Experience using modeling resources and methodologies like Cameo, Enterprise Architect, Rhapsody, etc.

    + CompTIA Security + Certification – Linux

    + Experience using Agile tool sets (JIRA, Confluence, Bitbucket, etc.), and evaluation of COTS / FOSS applications

    What We Offer:

    Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.

    Clearance Information:

    This position requires the eligibility to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

    Location Information:

    + State College, PA: https://careers.rtx.com/global/en/raytheon-state-college,-pa-location

    This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award.

    #LI-JH2

    The salary range for this role is 64,000 USD - 128,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

    Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

    Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

    This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

    RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

    RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

    Privacy Policy and Terms:

    Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

    Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.


    Employment Type

    Full Time

  • Desktop Support Technician
    Leidos    Philadelphia, PA 19133
     Posted about 21 hours    

    **Description**

    NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.

    At Leidos, we know the most talented and diverse IT and Engineering professionals will always have a multitude of career choices; your time at Leidos will be a wise investment in your career and in yourself.

    Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Philadelphia PA as one of the key members of the Field Services team. The candidate will be responsible for direct desk-side support to the customer, troubleshooting and repairing IT devices.

    **Primary Responsibilities**

    + Manage the resolution of customer tickets according to established Service Level Requirements (SLRs)

    + Properly troubleshoot and resolve user computer issues including hardware and software-related concerns

    + Assist other technicians in resolving complex issues

    + Ensure customer requirements and guidelines are identified and completed within the timeline set by the customer

    + Assist other teams to troubleshoot and resolve local and networked MFDs/printers

    **Basic Qualifications**

    + US Citizen

    + DoD Secret Clearance

    + HS diploma with 4+ years of prior relevant experience

    + Valid DoD 8570 IAT Level II: Security+ or higher Certification

    + Must demonstrated expertise in IT Enterprise Operations

    + Experience with Microsoft Windows OS, version 10

    + Experience with HP Service Manager, Remedy, or similar Service/Help Desk ticket management software

    + Basic network troubleshooting skills

    + Excellent customer service skills

    + Excellent oral and written communication skills

    + Must be able to lift and carry 50 lbs for up to a 100 feet at a time; must be able to lift 25 lbs vertically using ladders

    + Must be able to work in confined spaces, such as raised floors or communications closets; must be able to work in noisy environments, such as data centers and operations centers; must be able to stand or sit for 8 hours at a time

    + Must be able to utilize basic hand tools such as screwdrivers and wrenches while rack mounting active and passive equipment using small screws and brackets

    + Must have normal color vision to identify different colors of wires and cables; must have correctable vision to 20/20 or better so you can see objects and information displayed in schematics, test equipment, and computer monitors; must have depth perception to be able to judge distance between objects to work safely on ladders and in confined spaces; must be able to use and read digital test equipment such as OTDR (optical time-domain reflectometer)

    + Must be able to drive personal or corporate vehicle (depending on availability) to different locations to work on projects and troubleshoot; valid state license required

    **Preferred Qualifications**

    + Organized and detail-oriented

    + Strong leadership skills

    + Self-motivated/ self-directing

    + Strong collaboration, prioritization, and adaptability skills required. Relationship building

    + Ability to manage and prioritize own work, and that of their team

    + Independent decision making

    + Analytical thinking; thinking out of the box

    + Ability to effectively communicate with all organizational levels (SME to Senior Management)

    + Ability to analyze problems at various levels (e.g. detail level, overall organizational impact, etc.)

    Pay: $65,000.00

    **Original Posting Date:**

    2024-05-17

    While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

    **Pay Range:**

    Pay Range -

    The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

    REQNUMBER: R-00135872

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.


    Employment Type

    Full Time

  • Collaboration Business Analyst
    Kelly Services    King of Prussia, PA 19406
     Posted about 21 hours    

    **Join Our Team as a Collaboration Business Analyst!**

    **Position Title:** Collaboration Business Analyst

    **Location:** Preferred location is King of Prussia, PA with a requirement for 1 day per week onsite. However, the alternate location of Boca Raton, FL would be considered as well.

    Are you passionate about driving efficiency and productivity through cutting-edge collaboration tools? Do you thrive in a dynamic, international environment where your technical expertise and communication skills can make a significant impact? If so, we want you to join our team!

    **Position Purpose:** As a Collaboration Business Analyst, you will build strong relationships with colleagues across different functions and countries to drive the adoption of Microsoft 365 tools (including SharePoint, Teams, OneDrive, and Stream). You'll gather and prioritize requirements, enhance team efficiency, and actively participate in product service activities, providing guidance and consulting to our outsourced support team.

    **Key Responsibilities:**

    + **Daily Operations:**

    + Collaborate with business users to communicate the status of ongoing issues and developments.

    + Work with third-party vendors for application support and enhancement.

    + Regularly review and improve processes for quality and efficiency.

    + Ensure documentation is up-to-date and relevant.

    + Promote best practices for collaboration tools across the organization.

    + **Projects and Business Change:**

    + Lead in gathering and documenting user and business process requirements.

    + Consult and advise on optimal use of collaboration tools like SharePoint.

    + Deliver projects and tools that enhance the Digital Workplace and user experience.

    + **Workplace and User Experience:**

    + Work with the Adoption and Engagement team to promote collaboration tools.

    + Gather user requirements and improve user experience.

    + Create training materials and deliver training sessions as needed.

    + Participate in user communities to drive best practices and ensure governance.

    + **Quality Management System:**

    + Follow global I&T procedures defined by our Quality Management System (QMS).

    + **Technical Knowledge:**

    + Stay updated with current technologies and best practices related to collaboration tools.

    **Additional Responsibilities:**

    + **Business Systems Analysis:**

    + Review, analyze, and evaluate business systems and user needs.

    + Document requirements, define scope and objectives, and formulate systems to parallel overall business strategies.

    + Work under immediate supervision, relying on instructions and pre-established guidelines.

    + Report to a manager, with primary job functions typically not requiring independent judgment.

    **Position Qualifications and Experience Requirements:**

    + **Education:**

    + Bachelor’s degree in IT, Engineering, or Science (Master’s preferred).

    + **Experience:**

    + 3-5 years of IT experience with a focus on business systems analysis.

    + Deep understanding and practical experience with Microsoft SharePoint and O365 tools (Teams, OneDrive, Stream).

    + Experience with outsourced service providers in an international context.

    + Demonstrated experience in documenting requirements and formal testing.

    + Familiarity with SDLC and agile methodologies.

    + Preferred experience in the pharmaceutical industry and ITIL qualifications.

    **Skills and Competencies:**

    + Vendor Management

    + Problem Solving and Intellectual Curiosity

    + Strategic Thinking and Business Insight

    + Project Management and Process Design

    + Effective Communication and Collaboration

    + Stakeholder Relationship Management

    + User Focus and Continuous Service Improvement

    **Why Join Us?**

    + **Innovative Environment:** Be part of a forward-thinking team that embraces the latest collaboration technologies.

    + **Global Impact:** Work with colleagues and stakeholders across the globe, driving efficiency and productivity.

    + **Professional Growth:** Access continuous learning and development opportunities to enhance your skills and career.

    + **Flexible Locations:** Enjoy the flexibility of working from King of Prussia, PA, with one day onsite, or the alternate location of Boca Raton, FL.

    Ready to make a difference and take your career to the next level? Apply now to become our Collaboration Business Analyst and help us shape the future of productivity and collaboration!

    **Contact Information:** For more information about this role, please contact Michelle at micn083@kellyengineering.com

    **Note:** This job description is intended to describe the general nature and level of work being performed and is not an exhaustive list of all responsibilities, duties, and skills required. Possible extension beyond 6 months but not guaranteed.

    As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

    Why Kelly ® Engineering?

    Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.

    About Kelly

    Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

    Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.
    Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

    Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.


    Employment Type

    Full Time

  • Business Systems Analyst
    Intermountain Health    Harrisburg, PA 17108
     Posted about 21 hours    

    **Job Description:**

    Business Systems Analyst-Consultant is responsible to perform system analysis, and design for software development within the PhysComp (Physician Compensation) system. The business analyst acts as a liaison with business and customer users and the software development/application team(s).

    Acts as a subject matter expert/super user of the PhysComp system. Helps develop and maintain PhysComp process documentation. Consultant-level professional experienced in all aspects of business systems analysis. Encompasses full knowledge required within the software development lifecycle with a focus on business workflow and requirements. Typically designs and develops approaches that are implemented by others. Is able to function independently. Provides technical and professional guidance and leadership to peers.

    Unfortunately, we are not currently considering candidates that require visa sponsorship for this position. We apologize for the inconvenience.

    Job Essentials

    1. Maintains advanced level of understanding of application development methodologies, tools and techniques to effectively work with customers / staff to determine needs, specifications, feasibility, priorities for application development requests and projects.

    2. Acquires and maintains an in-depth understanding of the technical and functional architecture, security and compliance requirements of the PhysComp system and integration.

    3. Utilizes appropriate tools to meet complex ad hoc informational needs. Maintains an in-depth understanding of the data model and data use in the PhysComp system.

    4. Documents and recommends workflow changes and technical/functional requirements, specifications and designs solutions (e.g. logical data models, validation rules, screen design, report design, interface design, batch processing design, etc.) needed to support the business requirements for problems with all levels of complexity and according to organizational standards and processes.

    5. Solves issues, incidents, problems at all levels of complexity and according to agreed upon service levels and according to IS standards and processes. Collaboratively works with peers, internal stakeholders.

    6. Collaborates with key business stakeholders to determine business rules, needs, specifications, feasibility, and priorities for application development requests and projects with all levels of complexity and according to organizational standards and processes.

    7. Collaborates with key IS staff in the development, testing, and implementation of solutions with all levels of complexity.

    8. Collaborates with key stakeholders in the development of training and knowledge based materials and in training peers and end-users

    9. Participates, and as assigned, leads the efforts to create and manage project plans for projects at all levels of complexity. Consistently meets agreed upon deadlines or escalates issues, concerns, and barriers to key project leaders. Leads the prioritization of tasks / assignments and manages resource allocations.

    10. Develops and implements communication plans to all stakeholder groups and manages customer and stakeholder expectations.

    11. Coaches and mentors staff on all job essentials, and provides leadership to all areas of the organization in determining best solutions.

    Minimum Qualifications

    Eight years experience providing business systems analyst support using formalized industry-accepted BA techniques and methods to provide.

    - and -

    Bachelor's degree in an information technology related field. Education must be obtained through an accredited institution. Degree is verified.

    - or -

    Four years of equivalent information technology, clinical, or healthcare insurance experience.

    - and -

    Understands general concepts of business/healthcare environment, types of information used, how the data is produced, consumed, and transformed.

    Preferred Qualifications

    Experience consistently delivering an extraordinary customer experience when interacting with peers, end-users and others.

    - and -

    Strong written and oral communication skills with spoken English in a technical or healthcare environment.

    - and -

    Good interpersonal skills.

    - and -

    Ability to present ideas in user-friendly language.

    - and -

    Self motivated and directed.

    - and -

    Keen attention to detail.

    - and -

    Ability to effectively prioritize and execute tasks in a high-pressure environment.

    - and -

    Strong customer service orientation.

    - and -

    Experience in a healthcare environment.

    - and -

    Prior experience with the PhysComp system.

    **Physical Requirements:**

    Interact with others requiring the employee to verbally communicate information.

    - and -

    Operate computers and other IT equipment requiring the ability to move fingers and hands.

    - and -

    See and read computer monitors and documents.

    **Anticipated job posting close date:**

    05/27/2024

    **Location:**

    Key Bank Tower

    **Work City:**

    Salt Lake City

    **Work State:**

    Utah

    **Scheduled Weekly Hours:**

    40

    The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

    $47.80 - $75.25

    We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

    Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .

    Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called Select Health, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

    Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

    To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utm\_source=Workday&utm\_medium=Redirect&utm\_campaign=CareerHome\_workday) .

    Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.

    Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

    We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees). This is an important part of fulfilling our mission to help people live the healthiest lives possible. The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery.

    Learn more about diversity at Intermountain, here. (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/)

    Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

    Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

    The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

    All positions subject to close without notice.

    Thanks for your interest in continuing your career with our team!


    Employment Type

    Full Time

  • Senior IT Infrastructure Engineer - DB2 Systems Programmer
    Highmark Health    Harrisburg, PA 17108
     Posted about 21 hours    

    **Company :**

    enGen

    **Job Description :**

    **JOB SUMMARY**

    This position is a member of the Mainframe Sub-Systems Support team and will primarily be accountable for ensuring a highly available Db2 environment. This results-oriented job requires solid mainframe systems programming skills to support the DB2 V12 systems.

    This job takes a lead role in more complex plans to research, evaluate, design and develop IT Infrastructure systems by applying engineering, hardware and software design theories and principles to develop a compatible system infrastructure in line with organizational strategies. Takes a lead role in more complex design, development, and implementation of IT Infrastructure components such as operating systems, software tools, and utilities. Takes a lead role in conducting more complex studies of IT Infrastructure performance and traffic analysis. Takes a lead role in determining more complex systems design requirements and ensures that system improvements are successfully implemented and monitored to increase efficiency. Takes a lead role in generating more complex IT Infrastructure engineering policies, standards and procedures. May mentor less experienced team members.

    **ESSENTIAL RESPONSIBILITIES**

    + Provide stable and secure DB2 V12 support

    + Product installation and maintenance (SMP/E)

    + Performance analysis, tuning and customization

    + Understanding of all DB2 related Program Products (Third Party Vendor Products)

    + Working with DB2 Logging and System Recover/Disaster RecoveryStrong problem resolution skills

    + Research and assess new technology for potential deployment

    + Conduct change inspections; determine associated risks and readiness for implementation

    + Work schedule flexibility

    **EDUCATION**

    **Required**

    + High School Diploma or equivalent is required

    **Preferred**

    + Bachelor's Degree

    **EXPERIENCE**

    **Required**

    + 3-5 years of experience in Information Technology

    **Preferred**

    + 15 plus years experience with IBM z/Series mainframe

    + Minimum 10 years’ experience as a z/Series Mainframe DB2 Systems Programmer

    + Knowledge of DB2 Data Sharing

    + Must have prior experience in supporting IBM z/Series Mainframes configured in a parallel sysplex environment

    + RACF experience

    + Knowledge of JCL, IBM Utilities, Omegamon, MQ and CICS

    + Able to work off-hours and weekends as scheduled, 24x7x365 on-call responsibilities

    + Excellent written and oral communication skills

    + Ability to analyze and resolve problems quickly

    **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

    **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

    _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

    _Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

    **Pay Range Minimum:**

    $67,500.00

    **Pay Range Maximum:**

    $124,800.00

    _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

    Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

    EEO is The Law

    Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf_ )

    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

    For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

    California Consumer Privacy Act Employees, Contractors, and Applicants Notice

    Req ID: J242954


    Employment Type

    Full Time

  • Lead Peripheral Equipment Operator
    Bureau of the Fiscal Service    Philadelphia, PA 19133
     Posted about 22 hours    

    Summary PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended. This position is located at Deputy Commissioner Financing & Operations, Associate Commissioner Financial Operations, Disbursing and Debt Management, Deputy Assistant Commissioner Federal Disbursement Services, Payment and Print Solutions Division (PPSD), Payment and Mail Operations Branch (PMOB). Responsibilities As a Lead Peripheral Equipment Operator, you will: Communicate the Branch's strategic plan, mission, vision, and values to the team. The Lead incorporates these into the daily work plans and goals. The incumbent communicates assignments, projects, and problems to be solved, actionable events, milestones, program issues under review, and deadlines and timeframes for work completion. Guide the team in the selection and application of appropriate problem solving methods and techniques; advise on work methods, practices and procedures; and assist in identifying the parameters of a viable solution. Lead the team in identifying, distributing, and balancing workload and tasks to team members in accordance with established workflow and or skill level. Make adjustments to accomplish the workload in accordance with established priorities. Prepare reports and maintain records of work accomplishments and administrative information, as required by the supervisor. Make available to the team policies, procedures, and written instructions from the supervisor. Represent the team consensus and conveys their findings and recommendations. Identify supplies and materials required to create, print, inspect, insert, enclose, sort, stage, and mail payments. Participate in production planning and provides input to production goals, associated quality controls and overall processing schedules for daily, weekly, monthly, seasonal and special payments. Perform quality control measures affecting the availability and reliability of printing, inserting and enclosing systems, including hardware, software and vendor maintenance and repair services. Evaluate production requirements and analyze historical productivity data from previous payment cycles. Requirements Conditions of Employment A one-year probationary period may be required. Must successfully complete a background investigation. Periodic reinvestigation is required no later than five years after selection and at least every succeeding five years. Public Trust - Background Investigation will be required. Obtain and use a Government-issued charge card for business-related travel. This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov). Key Requirements: Please refer to "Conditions of Employment." Click "Print Preview" to review the entire announcement before applying. Must be U.S. Citizen or U.S. National Qualifications You must meet the following requirements within 30 days of the closing date of this announcement. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé. Specialized experience: For the GS-05, you must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal Service. Specialized experience includes performing or leading operations/tasks to produce acceptable products or services in a timely manner. Examples of such experience could include: - Communicating assignments and guidance for work; OR - Assisting with problem solving and issue resolution; OR - Reviewing work for completeness, compliance with established guidelines, and quality assurance; OR - Utilizing computer software and systems for data entry and reports. OR You may substitute education for specialized experience as follows: 4 years of study above high school from an accredited business, secretarial or technical school, junior college or university; OR You may qualify with a combination of specialized experience and related education. Options for qualifying based on a combination will be identified in the online questions. In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-05, you may be advanced to the GS-05 position if you have held a position no lower than GS-03 in the preceding year under your latest non-temporary competitive appointment OR have held a position at GS-05 or higher under a non-temporary appointment at any time in the past. Education Additional Information OTHER INFORMATION: We will not pay relocation expenses. We may select from this announcement or any other source to fill one or more vacancies. This is a bargaining unit position. The following locations are represented by their corresponding NTEU chapter: Philadelphia, PA - NTEU Chapter 223 This position is a moderate risk position. Our comprehensive benefits are very generous. Our benefits package includes: Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards. Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year. Access to insurance programs that may be continued after you retire. A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums. A retirement program which includes employer-matching contributions. Learn more about Federal benefits programs at: https://help.usajobs.gov/index.php/Pay\_and\_Benefits The Bureau of the Fiscal Service offers challenging and meaningful work, opportunities for advancement and internal movement to a different career path, a competitive salary, work/life balance, and generous benefits. Maximum telework and flexible work schedule options are also available. Incentives such as student loan repayment, recruitment and relocation incentives, and advanced annual leave accrual may be offered. Some remote work opportunities exist. Approval of these incentives and flexibilities are based on the position, business requirements, applicant/employee qualifications and performance, and other work-related factors.


    Employment Type

    Full Time

  • SUPPLY SYSTEMS ANALYST
    Army National Guard Units    Indiantown Gap, PA
     Posted about 22 hours    

    Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a SUPPLY SYSTEMS ANALYST, Position Description Number D0888P01 and is part of the PA United States Property and Fiscal Office, National Guard. 1 or more Position(s) may be hired against this Announcement. Responsibilities As a Supply Systems Analyst. GS-2003-11, you will review, analyze, and interpret logistical directives and procedural instructions, to include internal controls from higher authority, and recommends local policy and procedures for the Division. Review results of property book validations, and external evaluations to determine systemic problems. Provide functional analysis of automated support requirements. Incumbent is responsible for coordination, implementation, and evaluation of the Division's responsibilities in the Army's Management Control Program, to include internally supplemented controls. Assist subordinate branches within the Division in establishing local procedures. Evaluate the effect of new supply and services programs on funding requirements and develops or participates in the development of justification for budget submission/modification. In conjunction with customer assistance, incumbent acts as a focal point of contact for systemic logistical issues within the Supply and Services Division and between the Supply and Services Division and customers. Responsible for the work of assigned personnel. Perform other duties as assigned. Requirements Conditions of Employment Qualifications APPOINTMENT STATUS: EXCEPTED This is a Dual Status Excepted Service Technician position in the Pennsylvania Army National Guard. AREA OF CONSIDERATION: Non-bargaining Position AOC 1: NG Employees at USPFO Supply and Services Division AOC 2: NG employees in the USPFO (This includes Internal Revenue, Contracting, Resource Management, and DPI) AOC 3: NG Employees of the Pennsylvania National Guard AOC 4: All service members of the Pennsylvania National Guard (This includes M-Day Soldiers, Temporary Technicians and AGR Personnel) AOC 5: Individuals who are currently serving in another branch of service who are willing to become members of the PANG Military Grades: Officer: O1-O5 Warrant Officer: WO1-CW5 Enlisted: E7-E9 Supervisor for this position is LTC Mroz *NOTE: Accessioning into this position is contingent upon verification of Secret Security Clearance GENERAL EXPERIENCE: Experience, education, or training which has provided the applicant with a general knowledge of one or more aspects of the supply field. Experience using computer and automation systems. SPECIALIZED EXPERIENCE: Application must indicate at least 36 months experience, education, or training supervising and/or managing supply personnel and a variety of supply functions. Knowledge on the entire inventory management supply system. Experience coordinating with other organizations on complex and controversial supply issues. Experience providing advice and guidance on supply regulations to upper levels of management regarding supply functions. Experience in managing the function of the work to be performed. Experience which includes leading, directing and assigning work of personnel. QUALITY OF EXPERIENCE: Length of time is not of itself qualifying. Candidates' experience should be evaluated on the basis of duties performed rather than strictly on the rank of the individual; however, established compatibility criteria/assignments must be followed. The applicant's record of experience, training, and education must show possession of the knowledge, skills, and abilities needed to fully perform the duties of the position to be filled. SPECIAL NOTE: Per the Merit Promotion and Placement Plan (MP3) if there are more than 15 qualified applicants for each position, by category, a KSA board will be convened in accordance with Chapter 4 of the MP3. PCS STATEMENT: PERMANENT CHANGE OF STATION COSTS WILL NOT BE PAID FOR THIS POSITION. The Department of Military and Veterans Affairs is a diverse team of professionals who strengthen our commonwealth by serving our veterans and partners while preparing military personnel to safeguard our way of life. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. Education Additional Information If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (Register | Selective Service System : Selective Service System (sss.gov)). REPROMOTION CONSIDERATION (Applies to technician applicants only.) Technicians who have been demoted from this or a higher grade previously held in the same occupational series without personal cause and who are not in a grade retention status will be given consideration for re-promotion. Technicians who believe they are entitled to such consideration should forward a description of the circumstances with their application. Technicians eligible for re-promotion will be considered prior to using competitive promotion procedures, except when another technician has a statutory or regulatory right to be placed in or considered for the position. In accordance with section 9902(h) of title 5, United States Code, annuitants reemployed in the Department of Defense shall receive full annuity and salary upon appointment. They shall not be eligible for retirement contributions, participation in the Thrift Savings Plan, or a supplemental or redetermined annuity for the employment period. Discontinued service retirement annuitants (i.e., retired under section 8336(d)(1) or 8414(b)(1)(A) of title 5 United States Code) appointed to the Department of Defense may elect to be subject to retirement provisions of the new appointment as appropriate. (See DoD Instruction 1400.25, Volume 300, at http://www.dtic.mil/whs/directives.)


    Employment Type

    Full Time

  • Health Information Technology and Data Strategist - East (Remote)
    Sanofi Group    Harrisburg, PA 17108
     Posted 1 day    

    At Sanofi, we chase the miracles of science to improve people’s lives. We believe our cutting-edge science and manufacturing, fueled by data and digital technologies, have the potential to transform the practice of medicine, turning the impossible into possible for millions of people.

    **About the Job:**

    The **Health Information Technology (HIT) and Data Strategist** helps drive health information technology initiatives with health systems and other organized customers (PBGs, W/Ds, GPOs, etc.) in improving vaccine immunization rates. The HIT and Data Strategist will work closely with Strategic Account Managers (SAMs) and Directors, National Accounts (DNAs) in supporting health system C/D suite stakeholders in identifying opportunities to optimize their clinical workflows by utilizing existing technology investments (ex. EHR, PHM, CRM, Digital Solutions). They will also engage to help navigate systems gather, interpret, and organize data into actionable insights that health systems and other organized customers (PBGs, W/Ds, GPOs, etc.) can use to improve operations. This is a REMOTE role covering the East region.

    **Main Responsibilities:**

    External:

    + Align Sanofi’s HIT capabilities with health system HIT capabilities.

    + Identify and develop HIT market shaping opportunities between Sanofi and relevant HIT vendors, influencers, policy makers, customers, or multiple stakeholders within key market ecosystems.

    + Establish relationships with HIT decision makers within health systems and other large organized customers to facilitate access to Sanofi’s immunization portfolio.

    + Capture actionable insights about health systems and other organized customers and local market dynamics.

    + Organize and execute workflow assessments to identify opportunities for customers to improve their immunization workflow for before, during, and after the patient visit.

    + Help understand current healthcare data and how it could be utilized to help improve operations.

    Internal:

    + Work collaboratively with cross-functional team to uncover opportunities, and/or uncover underlying or unexpressed clinical/customer technology needs.

    + Play an active role in executive briefings and business roles with the Account Managers

    + Contribute to the business plans to include opportunity development, strategic account targeting and planning, and developing competitive strategies to successfully meet sales goals.

    + Ensures key stakeholders; marketing, IT, medical affairs, market access, and operations, are fully briefed and aligned on relevant business opportunities.

    + Provide insights to marketing to help them develop new resources and tools for use in-market.

    + Assist marketing in monitoring external technical and business environment.

    + Provide educational support to the Account Team regarding existing HIT capabilities and emerging trends.

    + Act as a technical expert to the broader Account Management and Vaccines Business Unit.

    **Basic Qualifications:**

    + Bachelor’s degree in business administration, marketing, healthcare or related field.

    + Minimum of 10 years of experience in health information technology, marketing, or commercial field.

    **Preferred Qualifications** :

    + Strong IT acumen & knowledge of HIT platforms and applications.

    + Understands clinical workflows, how to evaluate them, and the ability to recommend ways to optimize them utilizing technology.

    + Strong knowledge and understanding of how HIT is currently leveraged in US market and within health systems.

    + Experience working for an HIT Vendor, Digital Health Vendor, or within IT at a health system.

    + Epic certified.

    + Solid project management skills.

    + Leader in an ever-evolving environment, with demonstrated use of change management strategies/tactics to influence new ways of thinking and working.

    + Manages conflict with composure and demonstrates managerial courage.

    + MBA or other relevant advanced degree.

    + Embodies Sanofi’s Play to Win behaviors to support a cultural transformation.

    Pursue progress, discover extraordinary

    Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

    At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com

    Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law

    \#GD-SP

    \#LI-SP

    **Pursue** **_progress_** **, discover** **_extraordinary_**

    Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

    At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

    Watch our ALL IN video (https://www.youtube.com/watch?v=SkpDBZ-CJKw&t=67s) and check out our Diversity Equity and Inclusion actions at sanofi.com (https://www.sanofi.com/en/our-responsibility/equality-and-inclusiveness) !


    Employment Type

    Full Time


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