General and Operations Managers

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

**I. Job Summary**

**The Disposal Operations Management Trainee (DOMT) position is part of a required developmental training program lasting up to 18 months.** The duties and responsibilities are under the direction and supervision of WM frontline managers (e.g., Area Directors of Disposal Operations, Landfill District Managers, and Operations Managers) related to the operations of a landfill. The primary mentor for this position will be the Landfill District Manager at the training location to which the DOMT is assigned or the Area Director of Disposal Operations. The DOMT, through assigned work activities, a training curriculum, and hands-on projects, will develop a strong working knowledge of all aspects of the day-to-day disposal operations at a WM landfill, including but not limited to, safety, environmental protection and permitting, finance and accounting, personnel management, heavy equipment, community and customer service, construction and engineering, gas and leachate management, and waste streams and sales. The Disposal OMT training program is designed to develop individuals into Operations Managers and District Managers with a strong career path to Directors of Disposal Operations or other roles.

**You MUST be willing to relocate (at WM expense) upon completion of the program. It is rare that there will be an open manager slot at the site where you train. This will be explained and emphasized in greater detail during the interview process.**

**II. Duties and Responsibilities**

Successfully complete the Disposal OMT curriculum consisting of Foundational, Intermediate, and Advanced level training. Complete all required training items through participation in the WM Learning Management System.

Attend and participate in all mandatory group training sessions.

Disposal Operations: Responsible for the knowledge development and progressive understanding and expertise in all aspects of day-to-day management of a landfill, including, but not limited to, fill sequencing, cover operations, waste placement and compaction operations, equipment and labor deployment, storm water management, and traffic flow.

Develop a working knowledge of heavy equipment functionality and maintenance care including actual operation and in-shop maintenance.

Learn how to effectively manage site personnel including non-exempt operators through experiential efforts and training.

Develop an understanding of landfill design and construction including cell excavation and earthwork, liner cross-sections, slope stability, geosynthetics deployment, leachate control and landfill gas control systems and final cover cross sections.

Develop proficiency and understanding in all aspects of leachate and landfill gas management. Develop general understanding of renewable energy operations and its relationship with the landfill gas systems.

Develop a strong sense of community affairs and community relations management through actual participation in public affairs events and processes.

Develop a complete understanding of environmental monitoring and environmental protection issues that exist at a landfill including interaction with various regulatory agencies. Review and understand regulatory requirements and site permits.

Develop understanding of financial, accounting, and forecasting processes and systems including experience in reporting to senior management and showing proficiency in operations of the scalehouse.

Develop understanding of how waste streams are sold and priced within WM sales and marketing organization, and its relationship to operations.

Develop a strong understanding and dedication to the WM Safety Program; work with Corporate and local safety teams to continue to create an increasingly aware and observant safety conscious culture.

Participate in landfill operational reviews and provide constructive feedback to operations staff.

Participate in Area mentor programs.

Perform other duties as assigned that may include special projects and interim management assignments. Learning will be very action and experiential based.

**III. Supervisory Responsibilities**

This job may have periodic leadership / management responsibilities throughout the program.

**IV. Qualifications**

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Education: Bachelor-s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and 4 (four) years of relevant work experience.

Experience: 5 (five) years of relevant work experience with increased responsibility in construction, engineering, geology, operations management or heavy equipment (in addition to education requirement).

B. Preferred Certificates, Licenses or Registrations

PE (Professional Engineer)

RLS (Registered Land Surveyor)

PG (Professional Geologist)

C. Other Knowledge, Skills or Abilities Required

Must be proficient in Microsoft Office

Must be willing to work various hours and weekends as necessary

Must be willing to work outdoors and/or in a maintenance shop

Must be skilled in problem solving and conflict resolution

Must have excellent verbal and written communications skills

Must have exceptional time management and organizational skills in order to plan days and meet all reporting requirements and training arrangements

Proven problem solving ability and successful conflict resolution

History of leadership achievements

Ability to multi-task

Strong analytical skills

D. Key Competencies Required

**Work Standards** - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

**Safety and Environmental Performance Awareness** - Identifying and correcting conditions that affect employee safety and environmental protection.

**Planning & Organizing** - Establishing courses of action for self and others to ensure that work is completed efficiently.

**Active Learning** - Demonstrating zeal for new information, knowledge, and experiences, regularly seeking and capitalizing on learning opportunities; quickly assimilating and applying new information.

**Coaching** - Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.

**Communication** - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

**Applied Learning** - Assimilating and applying new job-related information in a timely manner.

**Building Strategic Working Relationships** - Developing and using collaborative relationships to facilitate the accomplishment of work goals.

**Building a Successful Team** - Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals.

**Continuous Improvement** - Originating action to improve existing conditions and processes; using appropriate methods to identify opportunities, implement solutions, and measure impact.

**Customer Focus** - Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet the needs of the customer and one-s own organization.

**Decision Making** - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

**V. Essential Functions, Environment and Physical Requirements**

While some of the Disposal OMT work is performed within an office atmosphere, field work and frequent field assignments are the core foundation of the DOMT and operations positions. These field assignments will include exposure to the elements, weather, and other non-office type conditions. When conducting field work and assignments one should posses the ability to ascend onto and descend from various pieces of heavy equipment and ride accordingly for many consecutive hours. The DOMT will be exposed to climatic weather as depicted by the geographical region for which you reside or are assigned. A Disposal OMT will also periodically be required to work non-traditional work schedules i.e. 12 hour workdays, some weekends, some early start times, etc.

This program strongly prefers the candidate to have the ability to relocate throughout the U.S and Canada either for the Disposal OMT program or when placed into a permanent operations role. The program may require some travel (both air and car).

**Benefits**

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.-

Equal Opportunity Employer: Minority/Female/Disability/Veteran

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

**I. Job Summary**

**The Disposal Operations Management Trainee (DOMT) position is part of a required developmental training program lasting up to 18 months.** The duties and responsibilities are under the direction and supervision of WM frontline managers (e.g., Area Directors of Disposal Operations, Landfill District Managers, and Operations Managers) related to the operations of a landfill. The primary mentor for this position will be the Landfill District Manager at the training location to which the DOMT is assigned or the Area Director of Disposal Operations. The DOMT, through assigned work activities, a training curriculum, and hands-on projects, will develop a strong working knowledge of all aspects of the day-to-day disposal operations at a WM landfill, including but not limited to, safety, environmental protection and permitting, finance and accounting, personnel management, heavy equipment, community and customer service, construction and engineering, gas and leachate management, and waste streams and sales. The Disposal OMT training program is designed to develop individuals into Operations Managers and District Managers with a strong career path to Directors of Disposal Operations or other roles.

**You MUST be willing to relocate (at WM expense) upon completion of the program. It is rare that there will be an open manager slot at the site where you train. This will be explained and emphasized in greater detail during the interview process.**

**II. Duties and Responsibilities**

Successfully complete the Disposal OMT curriculum consisting of Foundational, Intermediate, and Advanced level training. Complete all required training items through participation in the WM Learning Management System.

Attend and participate in all mandatory group training sessions.

Disposal Operations: Responsible for the knowledge development and progressive understanding and expertise in all aspects of day-to-day management of a landfill, including, but not limited to, fill sequencing, cover operations, waste placement and compaction operations, equipment and labor deployment, storm water management, and traffic flow.

Develop a working knowledge of heavy equipment functionality and maintenance care including actual operation and in-shop maintenance.

Learn how to effectively manage site personnel including non-exempt operators through experiential efforts and training.

Develop an understanding of landfill design and construction including cell excavation and earthwork, liner cross-sections, slope stability, geosynthetics deployment, leachate control and landfill gas control systems and final cover cross sections.

Develop proficiency and understanding in all aspects of leachate and landfill gas management. Develop general understanding of renewable energy operations and its relationship with the landfill gas systems.

Develop a strong sense of community affairs and community relations management through actual participation in public affairs events and processes.

Develop a complete understanding of environmental monitoring and environmental protection issues that exist at a landfill including interaction with various regulatory agencies. Review and understand regulatory requirements and site permits.

Develop understanding of financial, accounting, and forecasting processes and systems including experience in reporting to senior management and showing proficiency in operations of the scalehouse.

Develop understanding of how waste streams are sold and priced within WM sales and marketing organization, and its relationship to operations.

Develop a strong understanding and dedication to the WM Safety Program; work with Corporate and local safety teams to continue to create an increasingly aware and observant safety conscious culture.

Participate in landfill operational reviews and provide constructive feedback to operations staff.

Participate in Area mentor programs.

Perform other duties as assigned that may include special projects and interim management assignments. Learning will be very action and experiential based.

**III. Supervisory Responsibilities**

This job may have periodic leadership / management responsibilities throughout the program.

**IV. Qualifications**

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

Education: Bachelor-s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and 4 (four) years of relevant work experience.

Experience: 5 (five) years of relevant work experience with increased responsibility in construction, engineering, geology, operations management or heavy equipment (in addition to education requirement).

B. Preferred Certificates, Licenses or Registrations

PE (Professional Engineer)

RLS (Registered Land Surveyor)

PG (Professional Geologist)

C. Other Knowledge, Skills or Abilities Required

Must be proficient in Microsoft Office

Must be willing to work various hours and weekends as necessary

Must be willing to work outdoors and/or in a maintenance shop

Must be skilled in problem solving and conflict resolution

Must have excellent verbal and written communications skills

Must have exceptional time management and organizational skills in order to plan days and meet all reporting requirements and training arrangements

Proven problem solving ability and successful conflict resolution

History of leadership achievements

Ability to multi-task

Strong analytical skills

D. Key Competencies Required

**Work Standards** - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

**Safety and Environmental Performance Awareness** - Identifying and correcting conditions that affect employee safety and environmental protection.

**Planning & Organizing** - Establishing courses of action for self and others to ensure that work is completed efficiently.

**Active Learning** - Demonstrating zeal for new information, knowledge, and experiences, regularly seeking and capitalizing on learning opportunities; quickly assimilating and applying new information.

**Coaching** - Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.

**Communication** - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

**Applied Learning** - Assimilating and applying new job-related information in a timely manner.

**Building Strategic Working Relationships** - Developing and using collaborative relationships to facilitate the accomplishment of work goals.

**Building a Successful Team** - Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals.

**Continuous Improvement** - Originating action to improve existing conditions and processes; using appropriate methods to identify opportunities, implement solutions, and measure impact.

**Customer Focus** - Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet the needs of the customer and one-s own organization.

**Decision Making** - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

**V. Essential Functions, Environment and Physical Requirements**

While some of the Disposal OMT work is performed within an office atmosphere, field work and frequent field assignments are the core foundation of the DOMT and operations positions. These field assignments will include exposure to the elements, weather, and other non-office type conditions. When conducting field work and assignments one should posses the ability to ascend onto and descend from various pieces of heavy equipment and ride accordingly for many consecutive hours. The DOMT will be exposed to climatic weather as depicted by the geographical region for which you reside or are assigned. A Disposal OMT will also periodically be required to work non-traditional work schedules i.e. 12 hour workdays, some weekends, some early start times, etc.

This program strongly prefers the candidate to have the ability to relocate throughout the U.S and Canada either for the Disposal OMT program or when placed into a permanent operations role. The program may require some travel (both air and car).

**Benefits**

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.-

Equal Opportunity Employer: Minority/Female/Disability/Veteran

The pay range is $125,600.00 - $226,100.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .

**About us** :

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here (https://corporate.target.com/about) .

Target Global Supply Chain and Logistics is evolving at an incredible pace. We are constantly

reimagining how we get the right product to the right guest even better, faster and more cost

effectively than before. We are becoming more intelligent, automated and algorithmic in our

decision-making, so that no matter how guests shop—in stores or on Target.com—we deliver

the convenience and immediate gratification they demand and deserve. We are on a mission to

win decisively over any competitor, with a seamless and superior guest service experience

unlike any they can offer. Our teams work with the agility our mission requires, and we

constantly come together to implement new processes in record time. So we’re looking for

exceptional people who are proactive, creative, independent, innovative, risk-savvy and

comfortable working in varying degrees of ambiguity. Are you a critical thinker who seeks the

root cause and can analyze both qualitatively and quantitatively? Are you a creative problem solver who simplifies problems, quickly identifies solutions, commits to a plan and then

positively influences others to execute it? If so, you will have success on one of our dynamic

teams.

As a Site Manager (Site Director), you will develop and lead a strong work culture for all team members through overall leadership of a small to medium scale Supply Chain Facility consisting of 20-40 executives. You will focus on speed in service of Target online and in-store guests and drives fiscal responsibility for the Distribution Center. You will lead in a balanced manner to drive both operational performance along with talent management, engagement, and development at a total distribution level. You will maintain and communicate a total supply chain focus with an emphasis on leading implementation of key initiatives and corporate priorities with a sense of urgency. Furthermore, you will champion diversity and inclusion in the work force. In addition, you will be responsible for the following:

+ Safety and Accident Prevention: Sets a clear expectation that the safety and well-being of each and every team member is our top priority. Leadswith the understanding that all incidents are preventable. Drives safety awareness and education across all levels. Enables team to be responsible and accountable for safety and well-being. Ensures safe work behaviors are taught and used at all times and are enforced. Instills team pride in maintaining housekeeping and orderliness. Performs behavioral observations to ensure safe techniques are being followed. Active participant in safety meetings and major incident reviews.

+ Speed to Guest: Manages the freight flow in and out of the Distribution Center and to the stores to maximize speed, accuracy and to drive gross margin. Identifies, recommends and implements system and operational changes to enhance the flow of merchandise. Focuses improvement efforts to reducing processing cycle times. Ensures short and long term staffing models are in place to meet budgetary and productivity goals.

+ Budget Performance: Leads the execution of payroll, expense and capital budgets. Leads and drives development of plans to meet or exceed Distribution Center fiduciary goals. Readily takes action to adjust for changes in freight volume, density and freight flow.

+ Inventory Management: Ensures all inventory procedures are followed through observing and inspecting processes and monitoring reporting to strive for the goal of 100% on hand accuracy. Works closely with assets protection, inventory management and the Inventory Control Quality Assurance team to improve processes, address team member behaviors and improve operational execution. Ensures annual inventory plans are met and processes are in place to close identified gaps.

+ Capacity Management: Builds strong partnerships and communication with Inventory Management and Network Planning to optimizeutilization of the facility.

+ Inventory Management and Quality: Responsible for driving all quality metrics and teaching root cause analysis to take action when objectives are not being met. Strong focus on addressing quality at the source to not pass defects through the supply chain.

+ Continuous Improvement: Understands supply chain key metrics and drives continuous improvement through problem solving, data analysis and root cause identification. Champions continuous improvement processes such as problem solving, lean sigma, kaizen, GEMBA walks, and pacing to improve the operation. Creates an innovation environment that takes calculated risks to test and learn in order to make operational advancements.

+ Policy and Procedure: Develop, implement and uphold operational policies and procedures that impact the DC and pyramid. Leads counseling and corrective action conversations for direct reports when conduct or performance is not meeting expectations.

+ Leadership/Training/Talent: In partnership with the Senior Human Resources Manager, responsible for the training, mentoring, and development of all team members, including personal and career development and planning. Leads process for team member performance appraisals, resulting in recommendations for wage increases, promotions, transfers and other changes in employee status. Ensures talent routines and development are conducted across multiple levels. Responsible for attracting, retaining, and staffing a diverse and talented team. Responsible for achieving engagement levels and driving key performance metrics surrounding staffing.

+ Communication: Establishes effective channels of communication both internally and externally with HQ and Store key partners to promote and enhance building strategies and strategic objectives of the Enterprise. Timely communicates strategies and updates to current processes to help team members focus on objectives clearly and quickly. Educates team members on company and building performance, business objectives and relevance to the competitive landscape. Sets the vision for the DC and supports company mission and values through education and communication to ensure accountability and clarity of the mission.

+ Employee Relations: Maintains open communication channels to ensure awareness of team member attitudes and feelings. Is strongly sensitive to the needs and desires of team members at every level. Maintains positive relations with team members, manages key vendor relationships and DC culture. Takes partners as appropriate on team member issues. Interacts with and builds rapport with the entire team on a regular basis. Ensures timely reviews and ongoing performance dialogue of all team members. Responsible for compliance of Affirmative Action goals.

+ Warehouse Facilities and Equipment: Ensures the warehouse and equipment is maintained in prime operating condition, work is completed on time, and compliance standards are maintained. Operates within established budgets and ensures that housekeeping and all building equipment is maintained at a standard indicative of our brand. Facilities range from 200K to 1M square feet with team member populations ranging from 50 to 500. Facilities ship 30-115 millionunits annually.

Core responsibilities are described within this job description. Job duties may change at any time due to business needs.

About you:

+ Four year degree, preferably in the areas of Logistics, Supply Chain, Engineering, Technology, Operations, or related business, or a minimum of 8 years of experience in the manufacturing, production, or distribution environment and applicable management/supervisory experience or 18-36 months as an Operations Manager

+ Experience with performance metrics and process improvement

+ Strong communication, interpersonal and organizational skills with the ability to handle changing priorities and use of good judgement in stressful situations

+ Ability to motivate others with strong conflict management and problem solving skills

+ Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination

+ Must be flexible to work a variety of hours as business demands including overnight, weekends and holidays

+ Able to access all areas of the DC, including mezzanine platforms

+ Able to read and interpret necessary policies and procedures to perform updates and operate systems and other programs within the Distribution Center, for example ability to cross over the conveyors

+ Demonstrated ability to interpret, understand, and support the implementation of complex policies and procedures as well as other programs such as safety, continuous improvement, and other initiatives

**Americans with Disabilities Act (ADA)**

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com.

UPMC Harrisburg in collaboration with the University of Pittsburgh, Department of Obstetrics & Gynecology and Magee-Womens, is seeking a BE/BC Maternal Fetal Medicine Medical Director & Fellowship Program Director to lead our growing Central PA team. Excellent opportunity for rapid practice growth and development, which offers both clinical practice and teaching component.

**We are proud to offer our providers:**

+ Robust onboarding programs, training, and follow-up to support success for new providers

+ Support among peers and leadership, an open-door policy, and a team approach

+ Tuition discounts at University of Pittsburgh for physicians and immediate family

+ Competitive compensation packages

+ Job security - we’re growing!

**Primary Duties:**

+ Work with Women’s Health Service line leadership to address system wide and local goals and initiatives.

+ Provide leadership across the MFM service to improve quality and best practices

+ Oversight in quality measures, patient experience and outcomes for the program

+ Serve as a liaison between MFM service and various other clinical departments

+ Work with nursing and other areas of the health system to accomplish system goals

+ Lead Department productivity initiatives and financial performance

+ Provide academic leadership in conjunction with the University of Pittsburgh Department of Maternal Fetal Medicine

**PracticeDetails:**

* Five current MFM physicians looking to grow, based in greater Harrisburg

* Three-year MFM fellowship program providing both teaching opportunities and call coverage support

* Full specialty support including general OBGYN, reproductive medicine, uro-gynecology, gynecologic oncology and robust womens programs

* Additional support and resources through UPMC Magee-Womens Hospital in Pittsburgh

**Professional Skills:**

+ Board-certified or board-eligible in Maternal Fetal Medicine

+ Experience in invasive MFM procedures required

+ Ultrasound experience is highly recommended

+ Commitment to providing high-quality, compassionate patient care

+ Ability to work as part of a team approach while providing personalized care and favorable clinical outcomes

**Benefits:**

+ Competitive salary with opportunity for sign on and retention bonuses

+ Medical malpractice insurance provided

+ PTO and CME time

+ Professional dues

+ Relocation allowance

+ Retirement contributions

+ Tuition assistance for employees and dependents

**About Harrisburg:**

The greater Harrisburg area features both rural and suburban living and boasts an abundance of sports, arts, cultural events, and entertainment. The region includes historically significant areas such as Gettysburg and world-famous attractions such as Hershey park.

Listed among Forbes.com “America's Most Livable Cities,” and ranked in U.S. News & World Report's “Best Cities to Live”, Harrisburg is centrally located and is only a two to three-hour drive away from New York City, Philadelphia, Pittsburgh, Baltimore, and Washington, D.C.

The area offers top-rated public schools, blue-ribbon private schools, and some of Pennsylvania's top colleges and universities. Area school districts are consistently ranked in the top 20 percent of Pennsylvania. With affordable homes — a composite cost of living index of 99.7, compared to 126.5 in Philadelphia — it's a great place to grow a career and family.

Affiliated faculty status at the University of Pittsburgh will be offered commensurate with experience and achievement. A very competitive salary and benefits package will be offered as well.

For more information, please contact Senior Physician Recruiter, Denise Bordner at bordnerdm2@upmc.edu

**Professional Skills:**

+ Board-certified or board-eligible in Maternal Fetal Medicine

+ Experience in invasive MFM procedures required

+ Ultrasound experience is highly recommended

+ Commitment to providing high-quality, compassionate patient care

+ Ability to work as part of a team approach while providing personalized care and favorable clinical outcomes

**Employment Type:**

Full time

**Shift:**

**Description:**

Trinity Health Mid-Atlantic Medical Groups is seeking a Trauma Surgeon/Medical DIrector to join our employed model group!

Trinity Health Mid-Atlantic Medical Group is seeking a Trauma Surgeon to join our employed model group! The position is located at our main campus, St. Mary Medical Center, in Langhorne, Pennsylvania. The selected candidate will also dedicate 0.2 FTE to serve as Trauma Medical Director.

The Trauma Surgeon will join four providers and three APPs and collaborate with consulting specialists and ancillary services to provide optimal care to our trauma patients. Functions as a clinical liaison between the Trauma Service and other physician services as well as in-house departments related to optimal clinical care of the injured patient. EPIC EMR system.

+ Shift – Day, Evening, Night (156 hours per month, thirteen 12-hour shifts. Shift length (12 or 24 hours)

+ Call coverage – weekends, weeknights, and holiday commitment (varies by schedule)

+ Candidates will be open to acute/critical surgical consults/ procedures.

+ Candidates must be Fellowship trained in General Surgery & Surgical Critical Care and have an active ATLS certification.

+ Responds to Trauma Activations (Level I & II). The attending surgeon will be in the trauma resuscitation area on patient arrival, with adequate prehospital notification. When no pre-hospital notification, the maximum acceptable response time is 15 minutes, tracked from patient arrival.

+ Follows ATLS protocol, implements practice management guidelines, arrange appropriate laboratory and X-ray studies and consultations, document findings, complete trauma history and physical, write orders and promote rapid expedition of the patient through the system.

+ Assesses trauma patients on a daily basis and completes electronic documentation to reflect such.

+ Collaborates directly with other surgeons and sub-specialists responsible for the care of the trauma patients.

+ Satisfactory performance in managing trauma patients based on performance assessment and provider specific outcome analysis, and compliance to patient management guidelines and PEER reviewed contemporary standards of care.

+ Active and ongoing participation in the trauma department’s performance improvement process as evidenced through participation in meetings, timely response to inquiries from the trauma department’s quality improvement program, ability to develop/implement action plans and reevaluate care, as indicated.

Duties and responsibilities as Medical Director:

+ Upholds and promotes the operational philosophy, Mission, and Core Values of Trinity Health - St. Mary Medical Center, a Level II, Trauma Center.

+ Complies with the Pennsylvania Trauma Systems Foundation Standards for Trauma Center Accreditation.

+ Oversees clinical and administrative activities of Trauma/Critical Care, Acute Care Surgery Service.

+ Functions as a clinical liaison between the Trauma/ACS Service and other physician services as well as in-house departments related to optimal clinical care of the patient.

+ Develops policies and procedures to assure compliance with all regulations governing Hospital and Department (i.e., JCAHO, AOA, DOH, PTSF, OSHA, etc.)

+ The TMD will:

+ Ensure providers meet all requirements and adhere to institutional standards of practice.

+ Recommend or remove provider privileges:

+ Correct deficiencies in clinical care and/or exclude from on-call those team members who did not meet criteria, including across departments and other administrative units

+ The TMD, in conjunction with the chiefs of clinical services, will identify representatives from the following subspecialty areas to formally participate in the PIPS program:

+ Anesthesia

+ Emergency Medicine

+ Critical Care – If critical care unit is not independently directed by a surgeon.

+ Neurosurgery

+ Orthopedics

+ Radiology

+ Additional subspecialists as defined by the PIPS plan.

+ The TMD will develop the Trauma/ACS call rotation, including back-up coverage and assure that it is maintained.

+ Participation in the Trauma/ACS call schedule including the resuscitation and/or surgery of multisystem trauma patients and the emergent surgical patient.

+ Attendance and participation in local, state, regional and national trauma related activities.

+ Participation in trauma educational activities including trauma prevention programs.

+ Chair and maintain 80% attendance at the Trauma Multidisciplinary Physician Peer and the Multidisciplinary Trauma Committee meetings.

+ Demonstrates participation in the Emergency Preparedness Program and attends 50% of meeting.

+ Ensures completion of the trauma service professional billing forms daily.

Minimum Requirements:

+ Full-time FTE and dedicated to the Trauma/ACS program

+ Meets all requirements of the trauma surgeon.

+ Demonstration of special competence in trauma care and be a board certified or board eligible general surgeon with a minimum of four years of experience in the care of the acute trauma patient.

+ A Fellowship in Surgical Critical Care, Trauma or Acute Care Surgery.

+ Be credentialed by the hospital to provide general surgery and trauma care.

+ Maintain ATLS Instructor status

+ Evidence of external trauma related CME of twelve (12) hours annually or thirty-six (36) hours over three years.

+ Participation in the STN-TOPIC Course (or equivalent PI Course) within one year of Appointment.

**FACILITY DESCRIPTION**

As the area’s most comprehensive medical center, **St. Mary Medical Center** provides state-of-the-art technology and advanced care for the most complex cases through a compassionate team of more than 700 physicians, 3,200 colleagues, and 1,100 volunteers. Services include the region’s leading cardiovascular program; Bucks County’s only state-accredited trauma center; emergency services including a dedicated pediatric emergency care center; neurosciences; a Joint Commission- certified primary stroke center, joint replacement program, and sleep disorder center; specialized diagnostic imaging; obstetrics; NICU and emergency pediatric care in partnership with Children’s Hospital of Philadelphia (CHOP); orthopedic surgery and rehabilitation; pain management; the St. Mary breast center; and the St. Mary cancer center.

**Trinity Health Mid-Atlantic** is the largest Catholic healthcare system serving the Greater Philadelphia area and is a part of Trinity Health of Livonia, Michigan. Trinity Health Mid-Atlantic is comprised of Mercy Fitzgerald Hospital, Saint Francis Healthcare, St. Mary Medical Center, Nazareth Hospital, and Trinity Health Mid Atlantic Medical Group along with their associated home health and LIFE programs, aligned joint ventures, sub-corporations, programs, and services. The hospitals, medical offices, specialized facilities, affiliated institutions, and foundations includes more than 9,000 colleagues. These hospitals serve together in the spirit of the Gospel as a compassionate and transforming healing presence within their communities.

**Trinity Health Mid Atlantic Medical Group** includes 400+ providers in over 20 specialties who provide care in 50+ locations and within all **Trinity Health Mid-Atlantic** hospitals. THMA Medical Group providers strive to improve the health of our communities by providing high quality care to our patients, families, and communities.

**COMMUNITY DESCRIPTION**

**Bucks County, Pennsylvania** – Tucked neatly within Philadelphia's Countryside amidst rolling hillsides, working farms and picturesque towns, the 622 square mile area of Bucks County is a particularly inviting place. Visitors in search of historical or artistic treasures, charming accommodations, and eclectic shops will find that Bucks County offers it all and is conveniently located 25 miles from Philadelphia and 75 miles from New York City.

To learn more of Bucks County, Pennsylvania please visit http://www.visitbuckscounty.com/about-bucks-county/ .

**ABOUT TRINITY HEALTH**

Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation. We serve people and communities in 22 states from coast to coast with more than 90 hospitals and 100 continuing care facilities – including home care, hospice, PACE and senior living facilities and programs that provide nearly two and a half million visits annually. Trinity Health employs more than 133,000 colleagues, including 7,800 employed physicians and clinicians.

**Our mission:** _We, Trinity Health, serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities._ We support this mission by living our core values of _Reverence, Commitment to Those Who are Poor, Justice, Stewardship, and Integrity._ Committed to recruiting talented physicians, we are looking for physicians who share our values and want to help us fulfill the health care needs of the communities we serve.

At Trinity Health, we value the physician relationship and focus on partnering with our physicians. Whether you are a practicing physician looking to relocate or a medical resident, we offer opportunities with the flexibility to fit your individual needs. If you would like to be part of Trinity Health, we encourage you to explore this opportunity at www.trinity-health.org .

If you are interested in this opportunity and would like to submit your CV, please email docopps@trinity-health.org or call Trinity Health Physician Recruitment at (734) 343-2300.

**Our Commitment to Diversity and Inclusion**

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran

Assistant Project Manager - End to End (E2E)

**Employment Type:** Full Time

**Date Posted:** 9/10/2024

**Location:** Remote

**Pay Range:** Negotiable

**Job Number:** JO-2409-2494

**Primary Function**

The End to End (E2E) function is part of the Program & Project Management unit within the Creative & Brand Operations organization, a critical part of Brand Marketing and the In-House Creative Agency. The role demands experience with advertising development process, high-level project organization and management, communication facilitation and delivery, scope management, attention to detail, partner relationships and integration, obstacle management and productivity in a fast-paced environment.

End to End project management involves steady and consistent integration across project management, brand marketing, creative, strategy, research, sponsorships, media, analytics and internal & external partners. They are the principal project manager on any program or project. E2E daily tasks include project scenario planning, timeline management, project negotiation, process activation, management and facilitation, request acceptance and sharing, team capacity management & prioritization, documentation and facilitation of cross-team communication, file management, meeting management, and project coordination and integration across all partners.

Payrate: $70k

**Duties & Responsibilities**

+ Support of end-to-end campaign project management, working with Lead or Senior E2E PM, as assigned

+ Process management of small to medium sized campaigns or requests, as assigned by Lead/Sr PM

+ Support of timeline development, scenario planning, process activation, communication documentation, file management, agile tracking and documentation support, and meeting management

+ E2E project management for all campaign tactics/channels including tv, video, social, digital, direct mail, email, print, radio, and other sponsorships/events/on-base marketing materials, as needed on work assignment

+ Project management tasks for program efforts as assigned leveraging a workflow tool like Asana or Workfront

+ Prepare and maintain end to end status reports, recaps, timelines and other end to end project management inputs as needed

+ Proactive partnership and influential collaboration with all brand marketing & creative teams, as well as internal and external partners

+ Perform other duties as assigned

**Skills & Qualifications**

+ Exceptional attention to detail, organization and multi-tasking skills

+ Exceptional self-motivation and self-starter mindset with a strong sense of urgency

+ Strong problem‐solving skills

+ Demonstrated strong written and verbal communication skills

+ Ability to interface effectively with a variety of people to establish productive, ongoing relationships

+ Displays a positive and proactive attitude

+ Actively listens to others, collaborates and acts independently upon gaining information

+ Ability to maintain high level of professionalism and confidentiality

+ Proficiency with MS Office; Specifically, able to create recaps, PPT decks, timelines, forms, tables, charts and formulas

**Education & Experience**

+ B.A. or B.S. in Advertising, Communication, Marketing, Business or related field required

+ 4+ years project management experience

+ 1+ years advertising project management experience, working with creative and marketing professionals

+ Intermediate to senior level experience working with workflow technology tools that facilitate project management e.g. Asana, Workfront or equivalent

**To Apply**

Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.

**Diversity Inclusion & Customer Service Statement**

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

**Global HQ**

6402 Arlington Blvd, Suite 1020

Falls Church, VA 22042

**Overview**

**District Operations Manager**

SPAR is looking for a results-oriented candidate with excellent interpersonal skills for the position of District Operations Manager. District managers are responsible for managing the daily operations of a district, including budget management, planning the use of materials and human resources, customer service, operational efficiency, and safety programs. Having experience in big box home improvement retail, constuction, project scheduling, phase plan capability will be a tremendous benefit as you take on your new role as SPAR’s District Operations Manager. Your organizational and communication skills will be an asset as you oversee the budget and cost controls of each project, hiring, training, and coaching for improvement, requiring bold decision-making and strong leadership skills. Your ability toorganize, track, problem solve, drive process improvement, and connect on both the staff and client level make you an ideal fit.

The District Operations Manager role is a prerequisite to the Regional Operations Manager position.

Join the best reset remodel construction team in the business and **APPLY TODAY!**

**What We Offer:**

+ Full Time Salary Position: $60,000 - $75,000 a year

+ Hybrid position home/field

+ Up to 60% Travel Required

+ Flexible schedule

+ Comprehensive benefits package (medical, dental, vision, life, etc.)

+ Generous Paid Time Off

+ Overnight shifts: Monday to Friday

+ Mileage reimbursement

+ Meal per diem, tolls, and approved expenses covered

+ Hotel/flight accommodations provided by SPAR

+ Career advancement opportunities

**Responsibilities:**

+ Multi-site project supervision managing 4-6 teams

+ Staff, create schedule, and oversee all programs

+ Hire, train, and coach individuals while developing cohesive teams to achieve client objectives.

+ Travel to meet with client, and teams, which may vary based on needs and directives

+ Ensure execution of work to client expectations and within agreed upon budgets

+ Monitor and control costs for District including pay rates, travel costs, and in-store time

+ Actively participate in continuous improvements regarding projects such as group/team meetings, group calls, or special initiatives

+ Responsible for continual development and protection of client account relationships

+ May be responsible for developing, facilitation and evaluating time and motion studies

+ Learn and productively utilize company systems as required (e.g., reporting)

+ Ensuring operational efficiency in each store on each project

+ Ensuring that the stores under their supervision adhere to company and industry regulations

+ Managing a regional budget and ensuring that each store (project) operates within the approved budget

**Qualifications:**

+ Education: Bachelor Degree or equivalent experience required

+ 5+ years in retail management

+ Experience in Big Box Retail or Construction preferred

+ Project Scheduling and Phase Plan Capability experience

+ Leadership and decision-making ability

+ Excellent time management, organizational, and training skills

+ Excellent written and verbal communication

+ Analytical mindset and problem-solving skills

+ Strong computer skills and proficient in Microsoft Office

+ Experience with Big Box home improvement reporting programs

SPAR Marketing Force works with national retail stores managing their new store set ups or full store remodels

SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR’s employees to perform their job duties may result in discipline up to and including discharge

**Need help finding the right job?**

We can recommend jobs specifically for you!

**Job Locations** _US-PA-PHILADELPHIA_

**Location : City** _PHILADELPHIA_

**_Location : State/Province_** _PA_

**_Location : Postal Code_** _19092_

**_Location : Country_** _US_

**ID** _2024-111311_

**Type** _Regular Full-Time_

**Category** _Management_

**Mentor Community Services** , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You’ll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.

**Program Director (Program Specialist), IDD Services**

Have you been looking for a fantastic role to continue your career path in Social and Human Services? Look no further. This role is critical to our success and exemplifies the wonderful mission driven work we do here every day.

+ Manage the day-to-day operations of one to four programs in a community including organization and implementation of direct supports, person-centered planning, and implementation, health care, advocacy, stakeholder relations, regulatory compliance, recruiting, retention, staffing, training, safety, financial management, and maintenance of the physical environment.

+ Manage program staff members including performance evaluations, scheduling, and orientation.

+ Make recommendations and/or decisions on employee hires, transfers, promotions, salary changes, corrective action, and terminations.

+ Manage the implementation of program planning; monitor delivery of services and supports; ensure services are consistent, engaging, and relevant to the individuals served.

+ Must be available on-call to support staff, find coverage or cover shifts as needed.

**_Qualifications:_**

+ Bachelor's degree and two to three years of related experience in the Human Services Industry preferred.

+ An equivalent combination of education and experience.

+ Other education, experience, training, licensure, or certification per state requirements or as required by applicable regulations.

+ Current driver's license, car registration, and auto insurance.

+ Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines.

+ Effective communication skills to manage relationships.

+ A reliable, responsible attitude and a compassionate approach.

**_Why Join Us?_**

+ Full, Part-time, and As Needed schedules available.

+ Full compensation/benefits package for employees working 32+ hours/week.

+ 401(k) with company match.

+ Paid time off and holiday pay.

+ Rewarding work, impacting the lives of those you serve, working alongside a great team of coworkers.

+ Enjoy job security with nationwide career development and advancement opportunities.

**We have a rewarding work environment with awesome co-workers – come join our team –** **_Apply Today!_**

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

_As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._

**Job Description:**

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Be part of a team that’s bringing innovative leaders together from across communities to lead and ignite a movement to improve well-being on a significant scale – a movement that promises to help your friends, family, and neighbors across the country live longer, better.

Blue Zones Project® is a community-led well-being improvement initiative designed to make healthy choices easier through permanent changes to a city’s environment, policy, and social networks. Established in 2010, Blue Zones Project is inspired by Dan Buettner, a National Geographic Fellow and New York Times best-selling author who identified five regions of the world—or Blue Zones®—with the highest concentration of people living to 100 years or older. Blue Zones Project incorporates Buettner’s findings and works with cities to implement policies and programs that will move a community toward optimal health and well-being.

We translate these lessons into sustainable environmental changes that strengthen social ties, reshape the places where people spend their time, and sharpen policies to support healthy choices. By engaging a critical mass of individuals and organizations to participate — from worksites and schools to restaurants and grocery stores — the small changes contribute to huge benefits: lowered healthcare costs, improved productivity, and ultimately, a higher quality of life.

If you are a leader driven to make a difference; If you enjoy interacting with people and are passionate about improving the well-being of others; If you thrive while collaborating with a strong, results-driven team and enjoy challenging yourself and others to find creative solutions, join us!

**Job Summary:**

The Director, Community Programs for Blue Zones Project will be a driving force behind the implementation of the best practices derived from a decade of experience in more than 50 communities nationally. This position will have operational responsibility for Blue Zones Project on-site programs, delivery of consulting services, and other Blue Zones Project solutions that require account management or an operational component. The Director will be responsible for assigned Blue Zones Project team members and coordination of cross functional teams to ensure programs achieve results.

**Essential Functions:**

+ Recruits and leads teams to implement permanent changes to environment, policy, social networks, and programs that drive well-being improvement.

+ Cultivate and maintain strong relationships with sponsors, partners, and key stakeholders to maximize project success, impact and sustainability.

+ Overall accountability for program assessment and planning, including development of a multi-year project Blueprint, implementation, and successful achievement of Blueprint goals and objectives.

+ Ensures completion of training program, ongoing team performance and adherence to project quality standards.

+ Provides effective leadership for diverse staff and volunteers that creates culture of high performance and drives outcomes.

+ Facilitates achievement of program and business goals through effective communication and coaching of teams, and by leveraging relationships with sponsors, partners and other project stakeholders from government, non-profit organizations, civic groups and businesses.

+ Accountable for contract deliverables, operational and financial success of assigned projects.

+ Ensures cross functional teams are effectively utilized to achieve project goals, including business development, project management, marketing, training, and program experts.

+ Monitors and provides regular reports on progress, risks and outcomes.

+ Leads or participates in Center of Excellence and cross function teams to develop and evolve products and operational tools that will drive well-being improvement in communities and organizations.

+ Conducts quality reviews and evaluations for assigned communities to evaluate compliance with program and performance standards.

+ Serve as a subject matter expert for Central and Operations teams for product, community launch (discovery and planning), training, technical assistance, community certification, and other needs.

**Qualifications:**

+ 7+ years’ experience as a leader in operations, program administration, or management in the healthcare, public or community health field. A blend of for-profit and government or non-profit experience is a plus.

+ Experience managing cross functional/ complex initiatives and multiple stakeholders.

+ Bachelor’s degree in Life Sciences, Political Science, Healthcare, Healthcare Administration or Business required; Master’s degree preferred. Experience in lieu of education also considered.

**Specific Skills & Attributes:**

+ Ability to build and maintain relationship with Sponsor as well as project stakeholders and partners.

+ Exceptional verbal and written communication skills as evidenced by professional presentations, ability to establish one-on-one rapport, as well as written reports and email communications.

+ Demonstrated project management skills and ability to coordinate efforts across departments and functional teams.

+ Exceptional organizational skills and experience implementing complex projects.

+ Results oriented – understands what results are important and focuses resources to achieve them.

+ Experience managing contracts, ensuring that requirements and performance milestones are achieved.

+ Adept at financial planning and successful budget management.

+ Demonstrated interpersonal relationship skills, with experience leading teams, coaching, training and ongoing development.

+ Inspiring, influencing, collaborative, and responsible.

+ Energized by Blue Zones Project Mission and embodies principles for plant-based, active living, purpose driven, and social connectivity and values.

+ Ability to travel up to 40%

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

**Job Description:**

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com .

**Job Summary:**

The Manager of Operations, Medical Record Retrieval has an overall responsibility to ensure all required tasks are performed in a consistent, timely, and highly professional manner. The Manager of Operation ensures objectives, principals, values, mission and foundation are clearly stated. The position also ensures that operational activities are strategically organized and focused on achievement of regional and company-wide cultural and operational goals. The Manager of Operations will do so with an emphasis on employee engagement and development, work quality, operational efficiency, long and short-term planning, customer-oriented thinking and P&L profitability. The Manager of Operations will work closely with the Director of Operations and other leaders to implement processes that will ensure exemplary member experience and market-leading performance quality.

**Essential Job Functions:**

**Organizational Leadership**

+ Set the tone and vision for the respective, leading with compassion, respect, accountability and innovation

+ Organize, lead, and participate, as needed, in client meetings to ensure existing programs and services meet and/or exceed customer expectations.

+ Lead a team of functional release of information specialists to achieve goals and objectives quickly, efficiently and profitably

+ Possess strong leadership skills through delegation of tasks, making sound decisions quickly while maintaining a focus on the results expected and in the development of the individuals in the organization

+ Work with other regional counterparts to ensure standardization of optimal processes

+ Set parameters and guidelines to measure performance to objectives

**Employee responsibilities**

+ Hire and retain talent, provide clear direction and accountability to employees, coach and mentor key employees, and maintain core values and culture, including performance management of employees

+ Daily onsite coverage, if applicable, and the arrangement for backup coverage if on PTO or OOO

+ Time and attendance schedule standards maintained and adhered to

+ Work with domestic and global partners to maintain excellent turnaround time and quality standards for release of information; also includes maintaining updated SOPs and ensuring training is completed

+ Weekly 1on1 calls with direct reports

**Client Responsibilities**

+ New client implementation and customized project management to meet client needs

+ Scheduling and/or attending calls and timely response communication with Client and internal Sharecare leadership including review and follow-up to daily report management

+ Prepare monthly portfolio presentations for senior leadership

+ Maintain process instructions and update as needed along with performing ongoing client specific training with associates

+ Partner with solutions and IT to troubleshoot connectivity when issues arise (known ongoing issues)

+ Monitor daily tracking and respond to client concerns and questions around delivery and quality

**Financial Management**

+ Assist in the development of annual budgeting and fiscal planning as required

+ Review, analyze, understand, and improve daily, weekly, monthly and quarterly financial performance with respect to revenue, expenses, profits and margins

+ Continually seek new opportunities to advance Sharecare’s market presence through cultivating existing client relationships and assisting in assessing potential growth areas

**Primary Customer Service Responsibilities**

+ Assist in strengthening existing client relations

+ Identify opportunities for growth

+ Facilitate the development of new relations on existing accounts or new accounts

+ Heavy coordination with Client Success to ensure total customer satisfaction

**Physical Requirements:**

+ Ability to sit or stand for long periods of time

+ Physical ability to lift and carry 25 lbs. of materials

+ Speaking and hearing ability sufficient to effectively communicate

+ Eye/hand coordination, hearing and visual acuity necessary for day-to-day tasks

**HIPAA/Compliance:**

+ Maintain privacy of all patient, employee and volunteer information and access such information only on a need to know basis for business purposes

+ Comply with all regulations regarding corporate integrity and security obligations

+ Report unethical, fraudulent or unlawful behavior or activity

+ Maintain current and annual HIPAA certification

**Qualifications:**

+ Bachelor’s degree and prior experience, preferred

+ Extremely team oriented

+ High proficiency in Microsoft products required, Outlook, Word and Excel

+ Ability to work well in fast-paced, multi-tasking environment while prioritizing and meeting deadlines

+ Superior communication skills

+ Outstanding customer service with strong negotiation skills

+ Detail oriented, with strong analytical skills and effective problem-solving skills

+ Ability to handle confidential materials and information in a professional manner

+ Availability to travel as needed; could be extensive and include overnight stays

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.