Medical Assistants

Title: Administrative Assistant

Location: Onsite, Oakland, PA

Schedule: M-F 8 am-5 pm

Type: Direct-Hire

Overview:

A top-ranked research university is currently searching for an Administrative Assistant to the Director of Clinical Trials, Development, and Operations to provide significant and confidential administrative support for the Senior Vice Chancellor Health Science Clinical Trials Organization department.

Responsibilities

+ Manage daily calendar; handle incoming inquiries; compose memos and correspondence; arrange meetings and manage travel itineraries and reimbursements.

+ Manage daily calendar and resolve schedule conflicts; draft correspondence and presentations; respond to many direct inquiries.

+ General office duties: processing office supply orders; organizing highly confidential electronic and paper files; assisting with special projects such as compiling distribution lists and preparing mass mailings.

Requirements:

+ Bachelor’s degree

+ At least a year of office support or general office duties experience

+ Must be able to make sound decisions and work independently.

+ Must be able to work under pressure and meet deadlines.

+ Excellent time management, oral/written communication, and interpersonal skills.

+ Requires ability to interact with faculty members and staff effectively.

+ High level of professionalism, accuracy, and attention to detail. Ability to properly handle highly confidential material.

+ Must be detail-oriented and able to organize, prioritize, and meet deadlines.

+ Excellent organizational skills.

+ Proficiency with PowerPoint, Excel, Word, other Microsoft Office software, and university systems.

+ Flexibility, ability to prioritize, and responsiveness are essential.

#M3

#LIMD1

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Summary:

This position will support our client's finance team in a short-term role through April 2025. The primary focus of this role will be entering invoices into SAP for payments and filing of the hard copies (i.e., data entry and filing).

Requirements:

+ 100% onsite work in York, PA (West).

+ The ideal candidate must have strong Excel skills.

+ SAP knowledge a plus.

+ Strong organizational and communication skills.

+ Detail-oriented with administrative experience.

#M1

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

**Connect with Quadient**

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels .

**_Remote opportunity:_** candidates must **reside in or be commutable to Pittsburgh, PA** for local travel to customer accounts assigned within the territory. Must have a valid driver’s license.

At Quadient, you will help clients make meaningful connections with their customers - through better, faster communications. Our goal is to empower companies to improve business performance, with offerings from Mail and Lockers to Digital. You will thrive as a member of the Quadient sales team if you understand how important it is to focus on the client first and the product second.

The Quadient sales team is a community of individuals with one goal but many perspectives. The diversity of personalities, life experiences and skills strengthen our collective success. We work closely together to help one another and celebrate each other’s successes. Surrounded by talented, ambitious people, you will be immersed in a culture where your voice is heard, and your input can help shape the way we think and work.

**Your role in our future**

The Account Executive is a solutions/consultative sales role where you will manage a large portfolio of current customers, as well as attract new customers, solving your client's business challenges by offering relevant and compelling software, hardware, software as a service (SaaS) subscription services and professional services. You will have the advantage of promoting market-leading, award-winning products. Our sales methodologies are proven, with room to bring your own ideas.

**Your profile**

+ 1-5 years of proven excellence in B2B, outside sales to shine in this role.

+ Effective communication, negotiation, and persuasion abilities that foster robust partnerships.

+ Client-centric approach with a proficiency in exceptional customer service.

+ Familiarity with CRM systems, like Salesforce.

+ **Must possess a valid driver’s license, and reliable transportation.**

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

This position has a target base salary of:

$50,000.00

and annual commission target of:

$58,400.00

_Quadient, Inc. has target base salary and target incentive compensation for our sales roles, that are based on function, level, and scope._ _To provide greater transparency to candidates, we share these targets on all job postings_ _. Final base and incentive offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the targets listed._

**Rewards & Benefits**

**Flexible Work** : Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

**Endless Learning:** Access global opportunities for growth through our 24/7 online learning platform.

**Inclusive Community:** Join diverse communities and engage in our Philanthropy program.

**Comprehensive Rewards:** Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

**Caring for Wellbeing** : Access our complimentary employee assistance program for mental health support.

**Be yourself at Quadient**

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]

Quadient is an Equal Employment Opportunity Employer*: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background. We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.

*This includes being an Affirmative Action Employer in the United States.

**People. Connected.**

**Description**

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Penn Medicine Lancaster General Health is hiring a Certified Medical Assistant (CMA) **at Family Medicine Quentin** for **a** **_part-time_** position in the **_Lebanon_** area.

**LOCATION** : Family Medicine Quentin, 1701 Cornwall Rd. Suite 101, Lebanon, PA

**HOURS** : _Part-time, 20 hours per week_ , _Saturday rotation_

Summary:

+ Position Summary: To provide clinical support services to patients at a provider’s office under the supervision and direction of a provider and or licensed nurse. Patient care includes care to patients in following age group: pediatric infant to 12 years , adolescent 13 to 17 years , adult 18 to 64 years and geriatric over 64 years .

+ Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties:

+ Prepares patient for visit by using appropriate rooming standards tool.

+ Administers injections, as prescribed by provider and in accordance with practice protocol. Provides gross observations to the provider or licensed nurse for interpretation as necessary.

+ Prepares and administers medications as prescribed by the provider and in accordance with federal and state regulations.

+ Prepares and assists providers with various procedures, minor surgeries and other exams as designated by the provider.

+ Performs Point of Care Testing, including but not limited to hearing, flu, urine and strep tests.

+ Removes sutures and changes dressings on wounds as necessary.

+ Provides clinical advice by phone electronic correspondence in accordance with established triage protocols and relays information to the patient. Consults a provider or licensed nurse with questions or information that fall outside of the established protocols.

+ Authorizes prescription refills as directed by the provider.

+ Assists in test tracking and monitoring overdue results.

+ Assures exam rooms are adequately supplied and cleaned after each patient visit. Maintains and cleans medical instruments and equipment after each procedure.

+ Assists with proactive outreach for patients requiring preventive and chronic disease services.

+ Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information.

+ Assists in the coordination of referrals, education and community resources.

+ Actively participates in performance improvement initiatives to improve overall patient experience and quality of care.

+ Participates in daily huddles with the provider.

+ Serves as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors, and colleagues. Communicates with all patients, visitors and colleagues in a professional manner while keeping customer service a top priority.

+ Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.

+ For LGHP, this role may necessitate occasional regional travel.

+ For Regional Positions:

+ Travels regularly to various sites within the region to support operational needs as listed above.

+ Assists at new practices and sites by mentoring and leading other team members during the initial onboarding period.

+ Special projects as assigned.

+ The following duties are considered secondary to the primary duties listed above:

+ Performs various front office responsibilities as necessary.

+ Other duties as assigned.

Responsibilities:

+ Minimum Required Qualifications:

+ High school diploma or general equivalent GED is required.

+ Medical Assistant Certification from an accredited institution AAMA, AMT, NHA, NCCT, RMA or NAHP . If the employee is not currently certified, they must have completed a Medical Assistant training education program prior to hire and receive their Medical Assistant Certification within six 6 months of hire.

+ CPR Certification required: American Heart Association AHA Basic Life Support, formerly Healthcare Provider AHA Heart Saver MA CPR BLS certification required within 30 days of hire.

+ For Regional Positions only - Valid driver’s license is required.

+ A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program.

+ One 1 to two 2 years of Medical Assistant experience in a primary or specialty care physician’s office.

Credentials:

+ Basic Cardiac Life Support (Required)

+ Nationally Registered Certified Medical Assistant (Required)

Education or Equivalent Experience:

+ H.S. Diploma/GED (Required)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 250407

**Description**

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

+ A Phlebotomist Laboratory Assistant II is an individual trained on-the-job or through a structured Phlebotomy program to draw blood for diagnostic testing from patients aged infant through older adult. The Phlebotomist Laboratory Assistant also processes a variety of clinical specimens for diagnostic laboratory testing and accesses associated patient records. (Specimen Receiving Processing - HUP - 3400 Spruce Street)

Responsibilities:

+ Correctly identifies the stage of growth of development of patients and significant others; Utilizes knowledge of growth and development when communicating to various age groups; Explains appropriate information according to age and developmental level of patients and visitors; Identifies communication barriers and intervenes appropriately; Recognizes cultural differences and the need to adjust communication styles and behaviors to meet the needs of the patient (e.g. direct eye contact, touching with transferring); Listens to patient's queries, comments and/or concerns and provides appropriate information and responses; Introduces self when interacting with patients, families, visitors or other employees.

+ Entry of (release of) patient demographics, test orders, billing information into a variety of computer systems (EMR/LIS); Follows established SOP and age-specific techniques for the collection of biological specimens for analysis and evaluates and solves problems related to that process; Correctly identifies outpatients and inpatients according to approved protocols with 100% accuracy; Performs accurate venipuncture and micro (capillary) techniques in sample collection; May perform specialized collection to include breath alcohol testing, hair collection, and EKGs.

+ Properly labels specimens with 100% accuracy; Draws all timed/scheduled samples in a timely manner; Observes emotional and physical state of patient for any adverse reactions to phlebotomy; Performs assigned patient-sample processing activities.

+ Follows established SOP for the processing of biological specimens for analysis and evaluates and solves problems related to that process; Operates the pneumatic tube system properly and observes all Infection Control policies while handling specimens; Provides timely distribution of specimens to appropriate laboratory sections; Maintains accurate and orderly log records and/or worksheets where required according to SOP’s.

+ Maintains a safe and orderly work area; Demonstrates safe work practices; Keeps work area free from personal documents & items; Answers phone in a professional, courteous, and timely manner; speaking to caller in a caring manner; Answers questions or refers callers to the appropriate source; Avoids putting caller on hold or transferring call unnecessarily.

+ Research phone inquiries regarding specimen collection or test results by referencing available manuals and records and calls caller back promptly; Understands collection requirements for special or referral testing, prepares specimens, ensures integrity and correctness of sample, and arranges for dispatch and pick-up of specimens; Keeps current with laboratory minutes and documented changes.

+ Maintains inventory of equipment and supplies and appropriately communicates need to re-order before supplies run out; Assists with the instruction of procedures and techniques to other employees and students; Performs daily temperature checks on rooms, refrigerators, freezers, incubators and preventive maintenance on centrifuges as needed.

+ Projects an image of professionalism in appearance and conduct at all times; Works well with peers and those in authority; Works to promote the Penn Medicine BE standards; Promotes patient and staff relations and displays pride in work; Complies with Hospital, Laboratory, Safety, and HIPAA regulations; Notifies Supervisor or Safety Officer of hazards when found; Completes annual mandatories on or before the due date; Responsible for maintaining adequate staffing on all three shifts, weekends and holidays.

Credentials: Individuals certified as a PBT or MLA by a minimum knowledge-based exam such as the Board of Certification PBT(ASCP) or MLA(ASCP) will be considered Phlebotomy Lab Assistant II.

Education or Equivalent Experience:

+ H.S. Diploma/GED (Required)

+ Phlebotomy training and experience in an outpatient or hospital setting, Prior experience in hospital laboratory receiving area and Prior experience with the Laboratory Information System preferred.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 252517

**Description**

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Penn Medicine Lancaster General Health is hiring a Certified Medical Assistant (CMA) **at LGH Physicians Ear Nose and Throat** for **a** **_full-time_** position in the **_Lancaster_** area.

**LOCATION** : LGH Physician's Ear Nose and Throat

**HOURS** : _Full - Time, Monday - Friday 8am - 5pm, No weekends and No Holidays_

Summary:

+ Position Summary: To provide clinical support services to patients at a provider’s office under the supervision and direction of a provider and or licensed nurse. Patient care includes care to patients in following age group: pediatric infant to 12 years , adolescent 13 to 17 years , adult 18 to 64 years and geriatric over 64 years .

+ Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties:

+ Prepares patient for visit by using appropriate rooming standards tool.

+ Administers injections, as prescribed by provider and in accordance with practice protocol. Provides gross observations to the provider or licensed nurse for interpretation as necessary.

+ Prepares and administers medications as prescribed by the provider and in accordance with federal and state regulations.

+ Prepares and assists providers with various procedures, minor surgeries and other exams as designated by the provider.

+ Performs Point of Care Testing, including but not limited to hearing, flu, urine and strep tests.

+ Removes sutures and changes dressings on wounds as necessary.

+ Provides clinical advice by phone electronic correspondence in accordance with established triage protocols and relays information to the patient. Consults a provider or licensed nurse with questions or information that fall outside of the established protocols.

+ Authorizes prescription refills as directed by the provider.

+ Assists in test tracking and monitoring overdue results.

+ Assures exam rooms are adequately supplied and cleaned after each patient visit. Maintains and cleans medical instruments and equipment after each procedure.

+ Assists with proactive outreach for patients requiring preventive and chronic disease services.

+ Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information.

+ Assists in the coordination of referrals, education and community resources.

+ Actively participates in performance improvement initiatives to improve overall patient experience and quality of care.

+ Participates in daily huddles with the provider.

+ Serves as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors, and colleagues. Communicates with all patients, visitors and colleagues in a professional manner while keeping customer service a top priority.

+ Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.

+ For LGHP, this role may necessitate occasional regional travel.

+ For Regional Positions:

+ Travels regularly to various sites within the region to support operational needs as listed above.

+ Assists at new practices and sites by mentoring and leading other team members during the initial onboarding period.

+ Special projects as assigned.

+ The following duties are considered secondary to the primary duties listed above:

+ Performs various front office responsibilities as necessary.

+ Other duties as assigned.

Responsibilities:

+ Minimum Required Qualifications:

+ High school diploma or general equivalent GED is required.

+ Medical Assistant Certification from an accredited institution AAMA, AMT, NHA, NCCT, RMA or NAHP . If the employee is not currently certified, they must have completed a Medical Assistant training education program prior to hire and receive their Medical Assistant Certification within six 6 months of hire.

+ CPR Certification required: American Heart Association AHA Basic Life Support, formerly Healthcare Provider AHA Heart Saver MA CPR BLS certification required within 30 days of hire.

+ For Regional Positions only - Valid driver’s license is required.

+ A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program.

Credentials:

+ Basic Cardiac Life Support (Required)

+ Nationally Registered Certified Medical Assistant (Required)

Education or Equivalent Experience:

+ H.S. Diploma/GED (Required)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 248612

**Description**

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Penn Medicine Lancaster General Health is hiring a Certified Medical Assistant(CMA)at Family Medicine Parkesburg for a _full - time position._

LOCATION: 950 Octorara Trail Parkesburg, PA 19365

HOURS: _Full time, weekend rotation, days and evenings_

Summary:

+ Position Summary: To provide clinical support services to patients at a provider’s office under the supervision and direction of a provider and or licensed nurse. Patient care includes care to patients in following age group: pediatric infant to 12 years , adolescent 13 to 17 years , adult 18 to 64 years and geriatric over 64 years .

+ Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties:

+ Prepares patient for visit by using appropriate rooming standards tool.

+ Administers injections, as prescribed by provider and in accordance with practice protocol. Provides gross observations to the provider or licensed nurse for interpretation as necessary.

+ Prepares and administers medications as prescribed by the provider and in accordance with federal and state regulations.

+ Prepares and assists providers with various procedures, minor surgeries and other exams as designated by the provider.

+ Performs Point of Care Testing, including but not limited to hearing, flu, urine and strep tests.

+ Removes sutures and changes dressings on wounds as necessary.

+ Provides clinical advice by phone electronic correspondence in accordance with established triage protocols and relays information to the patient. Consults a provider or licensed nurse with questions or information that fall outside of the established protocols.

+ Authorizes prescription refills as directed by the provider.

+ Assists in test tracking and monitoring overdue results.

+ Assures exam rooms are adequately supplied and cleaned after each patient visit. Maintains and cleans medical instruments and equipment after each procedure.

+ Assists with proactive outreach for patients requiring preventive and chronic disease services.

+ Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information.

+ Assists in the coordination of referrals, education and community resources.

+ Actively participates in performance improvement initiatives to improve overall patient experience and quality of care.

+ Participates in daily huddles with the provider.

+ Serves as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors, and colleagues. Communicates with all patients, visitors and colleagues in a professional manner while keeping customer service a top priority.

+ Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.

+ For LGHP, this role may necessitate occasional regional travel.

+ For Regional Positions:

+ Travels regularly to various sites within the region to support operational needs as listed above.

+ Assists at new practices and sites by mentoring and leading other team members during the initial onboarding period.

+ Special projects as assigned.

+ The following duties are considered secondary to the primary duties listed above:

+ Performs various front office responsibilities as necessary.

+ Other duties as assigned.

Responsibilities:

+ Minimum Required Qualifications:

+ High school diploma or general equivalent GED is required.

+ Medical Assistant Certification from an accredited institution AAMA, AMT, NHA, NCCT, RMA or NAHP . If the employee is not currently certified, they must have completed a Medical Assistant training education program prior to hire and receive their Medical Assistant Certification within six 6 months of hire.

+ CPR Certification required: American Heart Association AHA Basic Life Support, formerly Healthcare Provider AHA Heart Saver MA CPR BLS certification required within 30 days of hire.

+ For Regional Positions only - Valid driver’s license is required.

+ A health care provider in good standing with Medicare, Medicaid, and other federal and state health insurance programs, i.e. not excluded from participation in Medicare, Medicaid or any other federal or state health insurance program.

Credentials:

+ Basic Cardiac Life Support (Required)

+ Nationally Registered Certified Medical Assistant (Required)

Education or Equivalent Experience:

+ H.S. Diploma/GED (Required)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 251128

**Description**

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Clinical Services Associate (Medical Assistant)

**Entity:** (CCA) /Penn Primary Care (PPC) and Penn Specialty Practices (PSP)

**Department:** penn podiatry

**Location:** Medical Arts Building, Suite 111 3801 Market Street Philadelphia, PA 19104

**Hours** : Per Departmental Needs – Full Time

**Summary:**

The Clinical Services Associates (CSA) (MEDICAL ASSISTANT) assists the practice manager and physicians in maintaining a patient/customer focus, supports the delivery of high quality care, shares a passion for patient and customer centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets. The CSA supports the practice by performing clinical and administrative duties as a Medical Assistant and as a Patient Services Associate. The practice will determine, based on operational need, how much time will be spent in each capacity (MA and PSA).

Are you looking for an organization that actively supports your career growth? If so, a Clinical Services Associate opportunity at Penn Medicine can help get you there! Clinical Services Associates have an opportunity to join our organization and make a difference in the lives of our patients. Clinical Services Associates with Penn Medicine are in a unique position to gain valuable knowledge which can be leveraged to move not only into more advanced clinical roles but also operational roles. Through our generous tuition benefit as well as our commitment to promoting from within Penn Medicine sees more than 30% of our employees secure advancement opportunities into roles such as a Clinical Services Coordinator, Nurses, and Practice Managers just to name a few!

Penn Medicine employees enjoy a comprehensive benefit package to include generous paid time off and paid holidays. And health insurance premiums which have remained flat for 5 years!

Want to hear more? Submit your application today for this Clinical Services Associate opportunity and learn more about what a career path at Penn Medicine could look like for you!

**Responsibilities:**

Patient Care Accountabilities:

+ Promptly rooms patients, using EMR to alert provider that patient is ready: reviews past medical, surgical, family, smoking history, allergies, medications; notes corrections in EMR, notes medication refills needed for the physician to review, initiates self-management goal setting where appropriate, obtains patient’s vital signs and documents in EMR, prepares chart for patient visit, understands insurance restrictions for lab work, referral needs, precertification requirements, etc.

+ Observes patient condition and communicates any abnormal data or changes to provider.

+ Assists patients as needed with walking, transfers, dressing, undressing, preparing for the exam, remains in exam room when necessary/requested.

+ Specimen management: obtain specimens for testing if applicable (including performing phlebotomy and anterior nares nasal swab collections), performs laboratory and screening tests, records results in EMR and reconciles with logs where appropriate, documents and reports findings to providers, performs all quality controls as per Point of Care Testing guidelines, prepares specimens for transport as necessary.

+ Performs EKGs and other outpatient screening tests as per MD order and after properly preparing the patient; accurately documents results in EMR.

+ Assists with minor surgical procedures by handing instruments, maintaining sterile field, positioning of patient and other duties within scope of responsibility. Functions as a witness for procedural consents if required.

+ Responds appropriately to emergency/code situations.

+ CCA CSAs, if applicable as per regulatory guidelines: administers prescribed medications, gives injections and vaccines; reads PPD results, under the direction of the provider/orders and documents in EMR.

+ Demonstrates competence in the observation, treatment, and care of the specific patients served in that practice, whose ages may range from neonate to geriatric.

Clerical / Other Accountabilities:

+ Responsive and proactive telephonic patient care - including care coordination with specialists, ancillary services, hospitals, labs, home care agencies, and all other involved health services.

+ Obtain and scan documents as appropriate and required for visit: test results, faxes, reports, notes, referrals, etc.

+ Completes medical forms and other clinical requests for information as appropriate and required. Prepares and sends patient correspondence as required. Assists nursing staff with the maintenance of patient education materials, as needed.

+ CCA CSAs: Promptly performs call-backs as directed by provider, giving patients information within their scope of practice. Provides patients with follow up care instructions.

Environmental / Safety Accountabilities:

+ Adheres to universal body fluids precautions and infection control policies. Disposes of infectious waste properly. Promotes infection control by using appropriate hand washing techniques.

+ Ensures that the patient care areas are kept neat, orderly, well stocked and properly prepared.

+ Cleans, disinfects, and sterilizes instruments and equipment according to protocols and checks that the instruments and equipment are in proper working order. Notifies Supervisor of malfunctions. Sets up equipment and instruments as per practice protocol.

+ Cleans and restocks equipment as needed. Authorized to access secured area to obtain items such as intravenous solutions and medication preparation supplies for the purpose of stocking and maintaining pars in the medication carts. Retrieves supplies and medications/blood products from tube system. Secures stock items in appropriate location. Delivers patient specific medications/blood products to the assigned nurse or provider.

+ Maintain temperature log for refrigerator or room temperature as needed.

+ Maintains a safe environment and protects the patient from injury by observing the patient who may be at risk for falls, confusion, disorientation, or wandering behaviors.

+ CCA CSAs if applicable as per regulatory guidelines: Maintains medication storage closet inventory and security; checks expiration dates; removes outdated items. Performs daily code/crash cart checks as assigned.

Patient Service:

+ Strives to understand and anticipate patient needs, manages service recovery efforts when needed, enlisting management assistance as appropriate, identifies opportunities to improve the patient experience.

+ As per practice/department protocols and/or measurements: answer phones in a timely manner, manage/handle patient requests and route appropriately, retrieve voicemails in a timely manner, take accurate and thorough messages and route appropriately through EMR.

+ Schedule patient appointments (on phone or in person) by determining reason for visit, following established schedules and protocols, using appropriate billing area/appointment location, communicating changes and confirming appointments, and, as needed, offering alternative and canceling/rescheduling appointments.

+ Responsible for arriving/departing activities of patient at practice and performs point of service activities: collects copays and records accurately, obtains necessary signatures/forms, obtains insurance cards and referrals/authorizations, updates appointment status in EMR, and finalizes all check-out procedures.

+ Communicates with patients regarding patient flow and wait times – keeps manager aware of potential issues as they arise.

+ Issues referrals and obtains pre-authorizations for patients as required and as per protocol.

Financial:

+ Maintains up to date knowledge of insurance requirements pertinent to patient service and billing procedures: including basic knowledge of all managed care plans and which insurers require a copayment or referral.

+ Validates patient demographic/insurance information and/or registers new patients into EMR using established protocols

+ Records receipts accurately to ensure end of day reconciliation; participates in cash reconciliation delineations.

+ Resolves work queues and/or issues from front-end reports; proactively prioritizes recovery of missing charges.

+ Orders supplies for the office and generates front-end process reports as requested.

Other / Regulatory:

+ Ensures compliance with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, SCGME, etc)

+ Flexible and readily adopts new processes and engages in practice operation changes.

**Credentials:**

+ BLS/CPR, as a healthcare provider per the American Heart Association

+ MA Certification (Required within 90 days of hire ONLY if position is in PA)

Education or Equivalent Experience:

+ H.S. Diploma/GED (Required)

+ Completion of an accredited Medical Assistant program (or higher level equivalent) required

+ OR 2 years’ experience working as an MA may be considered in lieu of MA program completion.

+ Or 1+ year working as a Clinical Support Representative at Penn Medicine may be considered in lieu of MA program completion

+ 2+ years Medical Office or Customer Service experience.

+ Associate's Degree preferred.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 239276

**Description**

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

**Entity: CPUP (Clinical Practices of the University of Pennsylvania)**

**Department: Dermatology**

**Location: Penn Medicine University City- 3737 Market St Philadelphia, PA**

**Hours: Full Time, Per Departmental Needs**

Summary:

+ The Medical Assistant (MA) assists the practice manager and physicians in maintaining a patient/customer focus, supports the delivery of high-quality care, shares a passion for patient and customer centered care, and assists in meeting or exceeding patient satisfaction and financial/operational targets. The MA provides patient care through performance of patient preparation, interviewing, technical tasks, and patient/family communication.

Responsibilities:

+ Patient Care Accountabilities: Promptly rooms patients, using EMR to alert provider that patient is ready: reviews past medical, surgical, family, smoking history, allergies, medications; notes corrections in EMR, notes medication refills needed for the physician to review, initiates self-management goal setting where appropriate, obtains patient’s vital signs and documents in EMR, prepares chart for patient visit, understands insurance restrictions for lab work, referral needs, precertification requirements, etc. Observes patient condition and communicates any abnormal data or changes to provider. Assists patients as needed with walking, transfers, dressing, undressing, preparing for the exam, remains in exam room when necessary/requested. Specimen management: obtain specimens for testing if applicable (including performing phlebotomy and anterior nares nasal swab collections), performs laboratory and screening tests, records results in EMR and reconciles with logs where appropriate, documents and reports findings to providers, performs all quality controls as per Point of Care Testing guidelines, prepares specimens for transport as necessary. Performs EKGs and other outpatient screening tests as per MD order and after properly preparing the patient; accurately documents results in EMR. Assists with minor surgical procedures by handing instruments, maintaining sterile field, positioning of patient and other duties within scope of responsibility. Functions as a witness for procedural consents if required. Responds appropriately to emergency/code situations. CCA MAs, if applicable as per regulatory guidelines administers prescribed medications, gives injections and vaccines; reads PPD results, under the direction of the provider/orders and documents in EMR. Demonstrates competence in the observation, treatment, and care of the specific patients served in that practice, whose ages may range from neonate to geriatric. Clerical / Other Accountabilities: Responsive and proactive telephonic patient care - including care coordination with specialists, ancillary services, hospitals, labs, home care agencies, and all other involved health services. Obtain and scan documents as appropriate and required for visit: test results, faxes, reports, notes, referrals, etc. Completes medical forms and other clinical requests for information as appropriate and required. Prepares and sends patient correspondence as required. Assists nursing staff with the maintenance of patient education materials, as needed. CCA MAs: Promptly performs call-backs as directed by provider, giving patients information within their scope of practice. Provides patients with follow up care instructions. Environmental / Safety Accountabilities: Adheres to universal body fluids precautions and infection control policies. Disposes of infectious waste properly. Promotes infection control by using appropriate hand washing techniques. Ensures that the patient care areas are kept neat, orderly, well stocked and properly prepared. Cleans, disinfects, and sterilizes instruments and equipment according to protocols and checks that the instruments and equipment are in proper working order. Notifies Supervisor of malfunctions. Sets up equipment and instruments as per practice protocol. Cleans and restocks equipment as needed. Authorized to access secured area to obtain items such as intravenous solutions and medication preparation supplies for the purpose of stocking and maintaining pars in the medication carts. Retrieves supplies and medications/blood products from tube system. Secures stock items in appropriate location. Delivers patient specific medications/blood products to the assigned nurse or provider. Maintain temperature log for refrigerator or room temperature as needed. Maintains a safe environment and protects the patient from injury by observing the patient who may be at risk for falls, confusion, disorientation, or wandering behaviors. CCA MAs, if applicable as per regulatory guidelines: Maintains medication storage closet inventory and security; checks expiration dates; removes outdated items. Performs daily code/crash cart checks as assigned. Other / Regulatory: Ensures compliance with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, SCGME, etc.) Flexible and readily adopts new processes and engages in practice operation changes.

Credentials:

+ **Required:**

+ Basic Cardiac Life Support

+ CMA or RMA

+ MA Certification (required within 90 days of hire.)

Education or Equivalent Experience:

+ **Required:**

+ H.S. Diploma/GED

+ MA Diploma

+ Or 2+ years of experience working as an MA may be considered in lieu of MA program completion (or higher-level equivalent)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 245569

APPLICATION INSTRUCTIONS:

+ CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday (https://www.myworkday.com/psu/d/inst/13102!CK5mGhIKBggDEMenAhIICgYI1A0Q1QI~*qyZ5PNog5Ug~/cacheable-task/2998$46522.htmld#backheader=true) to complete the internal application process (https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/EfiwgKReZ4VAjprFZPKWUm0Bq\_sU3KzTmERfpryq0esPKQ) . Please do not apply here, apply internally through Workday.

+ CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. (https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/Eeys15Xva4hFokHVtbP1eGIB5i1WFLc-J3k9KHgrFYZ7mg) Please do not apply here, apply internally through Workday.

+ If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants (https://hr.psu.edu/sites/hr/files/Application\_Process\_for\_External\_Applications\_Non-Penn\_State\_Employees\_.pdf) .

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants (https://hr.psu.edu/current-employee/flexible-work-arrangements/out-of-state-notice?utm\_source=workday&utm\_medium=req&utm\_campaign=Oct23&utm\_id=out-of-state) .

JOB DESCRIPTION AND POSITION REQUIREMENTS:

The Part-time Administrative Assistant supports the Industrial and Manufacturing Engineering department with general administrative and financial functions including preparing documents and reports, organizing and maintaining information, and compilation of travel and goods and services expense reports and other duties as necessary.

• Be the first point of contact for financial processes such as goods and services and travel expenses.• Plan, organize, support, and coordinate daily office activities and administrative processes within the office or unit as needed.• Collect, organize, research, and analyze information and data to prepare reports.• Create and maintain files and databases• Process financial transactions and track expenditures and act as back up for supervisor regarding expense reports.• Maintain inventory and other office supplies, arrange for equipment maintenance.• Resolve inquiries and ensure compliance with work unit and/or University policies and procedures.• Perform non-routine and confidential administrative duties.• May coordinate work assignments of department/unit support employees to ensure efficient workflow and processes.

Requires a High School Diploma/GED or Vocational Training/Degree. Must maintain confidentiality.

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here (https://police.psu.edu/annual-security-reports) .

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Federal Contractors Labor Law Poster (https://affirmativeaction.psu.edu/files/2022/01/Federal-Contractors-Labor-Law-Poster.pdf)

PA State Labor Law Poster

Affirmative Action (https://policy.psu.edu/policies/hr11)

Penn State Policies

Copyright Information (https://www.psu.edu/copyright-information)

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