Purchasing Agents, Except Wholesale, Retail, and Farm Products

**Job Description**

The Global Clinical Supply (GCS) organization is accountable for managing the 'end-to-end' integrated clinical supply chain across our Company's Research Laboratories portfolio of clinical trials. GCS is accountable for the planning, sourcing, labelling, packaging and delivery of clinical supplies to clinical sites globally. The GCS Planning (Planning) organization is the key interface between clinical development teams and the operational/executional arms within the business.

This role works within the Planning Execution and Inventory Management Section of the GCS Planning organization. Working independently, the Inventory Manager Clinical Supplies Project Manager (IM CSPM) creates strategic and operational plans associated with the downstream activities of clinical supplies for their assigned studies. The primary function of the IM CSPM is planning the availability of materials and subsequent movement through our depot network and further through to distribution and management of materials to the clinical site. The incumbent must have demonstrated understanding of E2E product development process & connectivity between functions supporting pipeline (i.e. clinical development, CMC, supply chain, & human health), and balancing needs of patients & ensuring stable supply of product. ​

**Primary activities include, but are not limited to:**

+ Participates on the Clinical Trial Team(CTT)and collaborates closely with other functional area representatives to negotiate timelines and strategy for clinical supplies.

+ Interacts with key partners in both GCS (Logistics and Trade, Distribution, Operations etc.) as well asother organizations such as Global Clinical Trial Operations (GCTO) Regional colleagues and Global Development Quality (GDQ) to address clinical supply related topics.

+ Responsible and accountable for establishing the timelines for clinical supply needs per protocol and ensuring a robust signal for packagingand distribution for Clinical Finished Goods (CFGs)

+ Analyzes and anticipates project risks as they relate to clinical supply chain deliverables and prepares, analyzes, and/or develops mitigation strategies for review with clinical partners and senior leaders.

+ Responsible and accountable for utilizing key technological tools in the planning and managing of clinical supplies for assigned studies such as IRT & Microsoft PowerApps.

+ Works directly in the SAP system to ensure a robust and consolidated forecast for CFGs is maintained.

+ Report clinical supply chain incidents to support the gathering of metrics in GCS to describe business health. Participate in root causing to identify areas for operational improvement.

+ Participates in critical non-pipeline activities in support of clinical supply planning group (e.g., process improvement initiatives, subject matter expert roles, cross functional projects, etc.)

+ Demonstrates high capability to solve unstructured problems, make informed risk decisions considering both technical & business risks, & influence portfolio decisions with facts and data​

+ Demonstrates ability to balance strategy with ability for tactical execution and has strong ownership & accountability of assigned work​

+ Focus on Customers & Patients.

+ Make rapid, disciplined decisions.

+ Demonstrates Ethics and Integrity

**Required Experience and Skills:**

+ Bachelor’s degree in business, supply chain management, engineering or scientific discipline required.

+ At least 5 yearsof experience in project management

+ At least 5 years of experience in planning, scheduling, coordination and processing of supply chain activities, or the equivalent

+ Excellent Communication & Interpersonal Skills: ability to effectively communicate with stakeholders at various levels, including cross-functional teams, senior management, external vendors, and clinical sites. Strong negotiation, influencing, and relationship-building skills to ensure alignment and collaboration in the supply planning process.​

+ Project Management Skills: strong knowledge of the principles of project management and clinical customer relationship management.

+ Technical Proficiency: familiarity with supply chain systems and software (e.g. SAP or Oracle) and demand planning principles as well as Microsoft Excel, PowerPoint, and Word

+ Strong Analytical & Problem Solving Skills: ability to analyze complex data, identify trends, and make data-driven decisions to optimize supply chain processes.

+ Flexibility & Adaptability: Demonstrates ability to thrive in a fast-paced and dynamic environment, with the capability to adapt quickly to changing business needs and priorities.​

+ Detail Oriented & Organized: strong attention to detail in managing complex supply chain activities; ability to multitask, prioritize tasks, and meet tight deadlines.​

+ Continuous Improvement Mindset: Proactive approach to identify process inefficiencies, develop solutions, and drive continuous improvement initiatives within the clinical supply planning function.

+ Proficiency in using supply chain management systems and software, including experience with ERP systems (e.g., SAP), demand planning tools, and inventory management systems.

+ Proven record in project / portfolio management.

+ Knowledge of Good Manufacturing Practices (GMP) and Good Clinical Practices (GCP) is highly desirable.

**Preferred Experience and Skills:**

+ Results-orientation with the proven ability to execute on collaborative projects and develop subject matter expertise

+ Knowledge of order management, supply chain operations and document control.

GCSCareer

\#eligibleforERP

PSCS

GCSCareer25

VETJOBS

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

**US and Puerto Rico Residents Only:**

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

EEOC GINA Supplement​

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

**U.S. Hybrid Work Model**

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected US salary range:

$114,700.00 - $180,500.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (https://www.benefitsatmerck.com/) .

**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

**Search Firm Representatives Please Read Carefully**

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

**Employee Status:**

Regular

**Relocation:**

No relocation

**VISA Sponsorship:**

No

**Travel Requirements:**

10%

**Flexible Work Arrangements:**

Hybrid

**Shift:**

1st - Day

**Valid Driving License:**

No

**Hazardous Material(s):**

n/a

**Job Posting End Date:**

02/5/2025

***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.**

**Requisition ID:** R331866

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

**Position Summary**

Aetna is hiring an individual contributor Commercial Product manager. Commercial products offer new benefits and services to members related to affordability, primary care, behavioral health and more. The Sr Manager contributes to the product portfolio, builds, and operationalizes new products by working cross-functionally with commercial insurance stakeholders. Provides expertise and thought leadership, contributing to strategic planning, market research, and cross-functional collaboration. Drives innovation, evaluates performance, and ensures regulatory compliance, playing a pivotal role in guiding the organization's growth and success.

The Senior Manager role within the commercial product innovation team is a unique opportunity to drive healthcare change. This role is part of Aetna's Commercial (Employer-sponsored) insurance business.

The Senior Manager will be responsible for managing existing products and leading the build of new products. Examples of products are innovative plan designs, and new vendor-driven programs, related to affordability and behavioral health.

+ Develops product requirements and roadmaps and incorporates feedback from customers and members into the product strategy.

+ Plans and outlines decommissioning of underperforming products or features with a proactive communication plan inclusive of customer impact and potential alternatives.

+ Manages development projects in accordance with timelines, budgets, and company objectives.

+ Identifies and documents technical risks and assumptions in plans and recommends contingency plans.

+ Develops a long-term vision and strategy for the company products, communicating new strategies with relevant stakeholders to effectively disseminate project plans.

+ Acts as a subject matter expert within the Product Management and Development department and for sales teams, utilizing functional and working knowledge to complete complex operations in the department.

The successful candidate will be/have:

-Organized and skilled at program management to manage multiple projects and workstreams

-Strong stakeholder management skills to interface with internal partners from departments such as legal, actuarial, sales, analytics

-Strategic problem-solving skills, to figure out next steps in ambiguity or with competing needs

**Position may sit in any hybrid location.

**Required Qualifications**

• Minimum 5 years+ work experience in product strategy, management, delivery, or commercial business operations.

• Healthcare industry experience

• Project management

• Adept at problem solving and decision-making skills

• Adept at collaboration and teamwork

• Adept at growth mindset (agility and developing yourself and others) skills

• Adept at execution and delivery (planning, delivering, and supporting) skills

• Adept at working in ambiguity and uncertainty

**Preferred Qualifications**

Commercial insurance experience.

**Education**

Bachelor’s degree preferred/specialized training/relevant professional qualification.

**Pay Range**

The typical pay range for this role is:

$75,400.00 - $199,144.80

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 01/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Senior Product Manager – Ensono Envision PortalRemote - United StatesJR011310

At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things** **_!_** We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can **Do Great Things** because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.

Honesty – Reliability – Curiosity – Collaboration – Passion

**About the role and what you’ll be doing:**

Ensono is seeking a dynamic and experienced Senior Product Manager for our Ensono Envision client portal. This role is crucial in ensuring a user-friendly platform that provides transparency and insights across Ensono’s hybrid IT services to meets the evolving needs of our clients. The successful candidate will have a proven track record in developing SaaS-based applications and a passion for creating intuitive, client-centric solutions working in a fast-paced, creative environment. You will report directly to the CTO and will work closely with the development director to set priorities as well as cross-functional business and operational teams to deliver a product roadmap that aligns with our mission to empower clients through innovative and intuitive solutions.

Are you someone who is passionate about online digital experiences, uncovering new ways to delight users and developing capabilities to bring those ideas to life? If you have these experiences, coupled with curiosity and passion for the services you represent, then you’re an ideal candidate!

Responsibilities

+ Collaboratively build vision, strategy, and roadmaps for Ensono’s Envision Portal

+ Partner with engineering teams to execute product development plans and ensure timely delivery of enhancements

+ Evangelize the Envision portal internally, to industry analysts and clients/prospects as required

+ Conduct market research and analyze client needs to inform product strategy and roadmap

+ Communication of the strategy, roadmap and progress for the portal across the organization

+ Foster collaborative relationships across teams to inspire commitment and drive product success

**We want all new Associates to succeed in their roles at Ensono. That’s why we’ve outlined the job requirements below. To be considered for this role, it’s important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.**

**Required Qualifications**

**Skills and Experience:**

+ Proven experience in developing multi-tenant, user-friendly client-facing interfaces.

+ A can-do attitude and a collaborative approach to resolving complex challenges.

+ Strong expertise in product management methodologies and best practices.

+ Ability to think strategically and execute with attention to detail.

+ Experience in conducting market research and competitive analysis.

+ Strong project management skills with the ability to balance multiple priorities.

+ Excellent problem-solving and decision-making skills.

+ Ability to influence cross-functional teams without formal authority.

+ Exceptional communication skills, both written and verbal.

+ Minimum of 6-8 years of related experience with a Bachelor’s Degree in a related field

**Why Ensono?**

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it.

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices.

Some of our benefits include:

+ Unlimited Paid Days Off

+ Three health plan options through Blue Cross Blue Shield

+ 401k with company match

+ Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

+ Paid Maternity Leave, Paternity Leave, and Sabbatical Leave

+ Education Reimbursement, Student Loan Assistance or 529 College Funding

+ Enhanced fertility coverage

+ Wellness program

+ Depending on location, ability to take Flexible work schedule

+ Advantage of fitness centers

As of the date of this posting, a good faith estimate of the current pay scale for this role is $112,000 to $163,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance and an equity grant under our Associate Equity Appreciation Program.

Ensono is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found onOFCCP’s website (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) .

If you need accommodation at any point during the application or interview process, please let your recruiter know or email .

JR011310

Procurement Manager

Job ID

201546

Posted

14-Jan-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Purchasing/Procurement

Location(s)

Pittston Township - Pennsylvania - United States of America

**About the role**

As a CBRE Procurement Manager, you'll be responsible for leading a team of employees, negotiating, and handling service provider for outsourced services. You will also assist a client or department with the development and execution of sourcing and procurement strategies.

This job is part of the Procurement function responsible for sourcing and purchasing goods, services, or raw materials from vendors and suppliers.

**What you’ll do**

Supervise the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

Coordinate and lead the team's daily activities. Work with business, operational shared services team members, and sponsors to develop, coordinate, and implement strategy at local and regional levels.

Set and track staff and department target dates. Mentor and coach as needed.

Draft, review, negotiate, and maintain contracts and other business documents in support of the purchase of goods and services.

Review the process of contract terminations, expirations, extensions, and renewals. Inform peers and corporate management staff of changes or results.

Manage supplier and contractor certification process. Conduct periodic visits to supplier work locations to review vendor performance.

Mentor and educate on modern outsourcing practices and the value of applying them.

Analyze account-wide facility management services spend, suppliers, operations, and statement of works to find opportunities for value creation.

Assist with creating RTFs, selecting solutions, and negotiating. Prepare and maintain contracts with national and regional service providers. Ensure contracts adhere to company standards.

Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. Deal with sensitive issues.

Identify, troubleshoot, and resolve day-to-day and moderately sophisticated issues which may or may not be evident in existing systems and processes.

**What you’ll need**

Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

Leadership skills to empower team impact on quality, efficiency, and effectiveness of the job field and department.

In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

Extensive organizational skills with a strong inquisitive mentality.

Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.

**Why CBRE?**

A culture of respect, integrity, service and excellence crafts our approach to every opportunity!

We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in!

+ Benefits start 1st of the month: Medical, dental, vision, PTO, 401k, etc.

+ Internal advancement available after 6-month mark

+ Competitive Pay

**Disclaimers**

+ Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

**Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

**NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

**Job Summary**

This role is responsible for the analysis, support and development of the Off-Net and Enterprise Broadband product portfolios. Part of the wider Connectivity Management team and reporting to the Senior Product Manager of Partner and Enterprise Solutions, this specialist will drive product success through initiatives that span sales, operations, divisional and technology partners and other cross-functional teams. The role will support the Product Manager by helping to expand options available to customers via new product introductions and system enhancements. Focus is on both the operational simplification and long-term evolution of the products within the Enterprise offerings.

With the assistance of your leader, the Specialist is expected to manage, plan and track all aspects of several programs while creating process and system requirement documents and implementing these improvements when approved. The Specialist will be able to work with moderate guidance based on their knowledge of the products and processes, while ensuring high quality delivery and execution excellence.

**Job Description**

**Core Responsibilities**

+ Representing the Connectivity team, products, and respective programs to the broader Comcast Business organization.

+ Managing several programs simultaneously, maintaining the overall timelines, goals, and success criteria and tracking progress.

+ Driving decision-making through identifying issues, gaining a 360-degree view of the problem, and recommending a solution to the team

+ Developing relationships cross-functionally across the entire product lifecycle (system development through customer care).

+ Creating reports as needed to track success and revenue of product portfolio

+ Collaborating with stakeholders across the organization, both virtually and in-person

+ Facilitating cross-functional discussions to gain alignment on process changes and improvements, helping arrive at mutually beneficial decisions.

+ Communicating program updates via email, PowerPoint, and live presentations to all level of stakeholders.

+ Consistent exercise of independent and collaborative judgment and discretion in matters of significance.

**Preferred Experience**

+ 2-5 years of telecom, product or program management experience.

+ Regular communication of projects / programs / initiatives across levels in a professional manner.

+ Advanced user of Microsoft Office suite.

**How We Work**

**All team members across the Comcast Business Product Management team share several core values:**

+ We are go-getters that don’t sit by: we act.

+ We are collaborative and are easily able to work with large cross-functional teams. But, if a decision needs to be made, we are not afraid to make the tough call.

+ We solve problems and find solutions.

+ We think big.

+ We bring energy and excitement every day.

+ We manage what is going on in our world today but keep an eye to prepare for what is coming.

**Employees at all levels are expect to** :

+ Understand our Operating Principles; make them the guidelines for how you do your job.

+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

+ Win as a team - make big things happen by working together and being open to new ideas.

+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

+ Drive results and growth.

+ Respect and promote inclusion and diversity.

+ Do what's right for each other, our customers, investors and our communities.

+ Comcast is an EOE/Veterans/Disabled/LGBT employer

**Disclaimer:**

+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

**Skills:**

Decision Making; Problem Solving; Product Management; Cross-Functional Teamwork

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

**Education**

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

**Relevant Work Experience**

10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years

**Job Family Group:** Strategic Planning & Development

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

**Job Summary**

We are looking for a passionate Product Manager who thrives at the intersection of experience, technology, and business to join the Multifamily team. The ideal candidate is a visionary yet grounded, drives business results yet keeps customers first, and is comfortable navigating complexity to bring ideas to life. The Product Manager will own and grow a suite of digital experiences for Multifamily customers.

**Job Description**

**About the team**

Xfinity’s multifamily team is committed to accelerating subscriber growth, delivering great customer experiences through reliability, and building next-gen products. Xfinity Communities Concierge (XC2) is a web-app and is the principal space for digital account and service management for properties.

**Required Skills:**

+ 3-5 years relevant experience

+ Proficient in curiosity

+ Strong written and verbal communication

+ Imaginative and collaborative

+ Principled in design and user experience

+ Leader and teammate

+ Strategic and tactical thinker

+ Self-starter and adaptable

+ Vision setter and planner

**Core responsibilities**

+ **Deeply understand** **c** **ustomer** **n** **eeds**

+ Leverage insights, analytics, and customer research to identifyand capture pain points and areas of opportunity

+ Define the problem landscape and determine goals, tasks, and outcomes

+ **Collaborate with team** **s**

+ Work closely with UX/UI, content, analytics, sales, brand teams, engineers, program, and customer support teams throughout the product lifecycle

+ Form concrete intentions that are clear enough for teams to know what to do, yet abstract enough that they have room to work out the interactions and technology needed to achieve objectives

+ **Craft a purposeful product** **v** **ision**

+ Destination set by creatinga clear visionfor the product

+ Blend various stakeholder needs into the product narrative and roadmap

+ Identify the strategic path that compounds decisions anddelivers continuous value as we move towards our destination

+ **Shape experiences**

+ Coordinate with stakeholders and contributing teams to build out the experience canvas

+ Harmonize the solution landscape to addressthe needs of customers, the business, and the platform

+ **Steward delivery**

+ Partner with engineering and other stakeholders throughoutthe Agiledevelopment process to bring new experiences to market

+ Own the backlog and drive the sequence of critical incremental deliverables

+ **Drive** **and socialize** **success**

+ Build strong relationships with stakeholders to foster collaboration and alignment

+ Regularly engage with and support our colleagues and peers who use and rely on the experiences we craft

+ **Continuously assess**

+ Debrief and capture feedback to assess how well the product is meeting the needs

+ Inspect and adapt the processes and practices to deliver an experience with key players

+ **Learn** **and** **grow**

+ Reflect and refine your methodology and the role of product within the team

+ Support and encourage others to learn and grow

​

**This might be for you if you** **…**

+ Lead with empathy to understand customer needs

+ Hold space for others and encourage collaboration

+ Find satisfaction in the pursuit and process that brings an idea to life

+ Apply an innovation mindset and get excited about software solutions

+ Practice adaptability andsustain agency

+ Believe leadership is found in actions rather than position

+ Are passionate about learning and growth

+ Inspire and enroll others to support ideas and visions

**About Our Perks & Benefits:**

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

**Here's a look at just some of the perks and benefits we make available to our US-based employees:**

+ Medical & Dental

+ 401(k) Savings Plan

+ Generous paid time off

+ Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.

+ Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.

+ Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

**Learn more at** **jobs.comcast.com/life-at-comcast/benefits**

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

**Comcast is an** **EOE/Veterans/Disabled/LGBT** **employer.**

**Disclaimer:**

+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

**Skills:**

Innovation; Collaboration; Product Vision

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

**Education**

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

**Relevant Work Experience**

10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years

**Job Family Group:** Strategic Planning & Development

**Work Location:**

Mount Laurel, New Jersey, United States of America

**Hours:**

40

**Pay Details:**

$110,760 - $178,880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

**Line of Business:**

Product Management

**Job Description:**

The Senior Product Manager oversees the end to end management of assigned products, services and programs including features, benefits and characteristics that meet customer needs and are priced to meet the Bank's profit and loss objectives. The Senior Product Manager is accountable for building value proposition the business wants to deliver and mapping the investments required to get there. This role is responsible for formulating strategy, policy and overall direction of the identified product or suite of products portfolio.

**Depth & Scope:**

+ Recognized as a strategic thinker with significant in-depth and/or breadth of expertise in a complex field and knowledge of broader related areas

+ Accountable for major functional areas with mass or niche products/segment suite and high levels of complexity and attributes

+ Generally accountable for a significant product management area that typically has enterprise wide impact or accountability

+ Enterprise or functional expert, requiring broad managerial and deep specialized knowledge at the enterprise, business, regulatory and industry levels

+ Senior specialist providing advisory services to executives, business segment leaders and governs the requirements for own work

+ May lead on product programs and projects on behalf of the business

+ Solves unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact within the context of their own field

+ Develops and maintains a robust understanding of the regulatory requirements, customer, market, and industry to deliver product and process innovation to improve the value proposition

+ Develops and implements products/policies and procedures in such a way that it enhances the end to end customer experience (including training, enhancement and irritant reduction) while achieving business objectives

+ Oversees and ensures the clear and effective delivery of products and services to the customer

+ Acts as Subject Matter Expert for product-related inquiries

+ May lead business plans leveraging Acquisition and Segments teams to increase new account growth and track P&L impact

+ Liaises with partners (i.e. Marketing, Phone Channel, Retail) to understand industry and customer trends; analyzes challenges and identifies areas of opportunity through customer research, focus groups, and external secondary research; facilitates ideation sessions and builds necessary business cases for NPD, identifying solutions and building stronger plans for growth

+ Builds and maintains effective relationships with sales distribution, key internal stakeholders and/or external partners to ensure that customer needs are considered in strategic decisions and in the development of options, solutions and alternatives

+ Leads and facilitates problem solving sessions with partners and vendors

+ Designs end to end process for development, implementation, use, reporting and feedback on developed products and segments

+ Directs and coordinates market research to determine underlying customer needs – input to development process

+ Participates in the day to day management of the product(s), identifying and implementing product features and enhancements, providing business case support of recommendations and assisting in the strategic development of new initiatives

+ Adheres to enterprise frameworks or methodologies that relate to activities for own business area

+ Delivers financial results for the product/product suite via operation of all available levers: pricing, margin, volume etc., creates and delivers business cases to achieve strategic business results (acquisition, retention, customer experience, engagement and market share)

+ Supports Senior Management as a subject matter expert for the product(s) portfolio through all forms of written and verbal presentations, (product reviews, planning and forecasting, strategic review sessions)

+ Conducts ongoing industry and competitive analysis to obtain market insights and ensure Acquisition Teams are kept informed of matters to be competitive and win in the marketplace

+ Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques

+ Refines product management strategies through detailed analysis of the P&L, ongoing competitive research and review of marketing/risk management tactics

+ Ensures effective product policies and processes are established to support business processes align with risk appetite

+ Oversees product management deliverables within budget and as per the approved product plan, working with business partners to develop the content of those deliverables

+ Champions the development of the annual business plan and the monthly/quarterly forecast process

+ Contributes to and supports partner led projects as identified

+ Participates and collaborates on initiatives with internal and external service providers (IT, operations, legal, compliance, marketing etc.) to ensure the product meets TDBG objectives and standards

+ Identifies and manages risks (market, credit, operational) associated with the product/segment

+ Develops/maintains productive working relationships with distribution channel owners

+ Is knowledgeable of and complies with Bank and Industry Codes of Conduct

+ Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

**Education & Experience:**

+ Undergraduate degree or product certificate and/or

+ 10+ years relevant experience

+ Previous Product experience required

+ Experience in leading strategy strongly recommended

+ Advanced knowledge of and ability to conduct product research, product analysis and development, forecasting, pricing, competitive intelligence

+ Knowledge of current and emerging competitor and market trends

+ Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of product initiatives

+ Ability to forecast and contribute to strategic direction of the product management function and provide advice to senior leadership

+ Ability to establish goals and objectives that support the strategic plan

+ Skill in mentoring, coaching and performance management

+ Ability to communicate effectively in both oral and written form

+ Ability to work collaboratively and build relationships across teams and functions

+ Ability to work successfully as a member of a team and independently

+ Ability to exercise sound judgement in making decisions

+ Ability to analyze, organize and prioritize work while meeting multiple deadlines

+ Skill in preparing and managing budgets and P&L

+ Knowledge of and/or skill in using analytical software tools, data analysis methods and reporting techniques

+ Skill in using computer applications including MS Office

+ Ability to handle confidential information with discretion

**Employee/Team Accountabilities:**

+ Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest

+ Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit

+ Participates in personal performance management and development activities, including cross training within own team

+ Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities

+ Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices

+ Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships

+ Contributes to a fair, positive and equitable environment that supports a diverse workforce

+ Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

**Who We Are:**

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

**Our Total Rewards Package**

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)

**Additional Information:**

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

**Colleague Development**

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

**Training & Onboarding**

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

**Interview Process**

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

**Accommodation**

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

**Job Summary**

Who we are:
The Global Devices Organization is responsible for managing and developing device strategy and product roadmaps for all Comcast and Sky devices. Our charter as a team is to develop and deploy devices that enhance our customers' in-home WiFi experience.
As a Product Manager, you will play a pivotal role in defining the future of the in-home Wi-Fi experience. This will involve working with industry silicon providers and other internal stakeholders to collaborate on desired features and functionality for our customers. The importance of broadband connectivity has become increasingly apparent, and we are looking for a dynamic individual to join our team.

**Job Description**

**Responsibilities**

The ideal candidate should demonstrate the ability to:

+ Serve as a product manager and drive key broadband initiatives to deployment.

+ Drive and ensure alignment with all product stakeholders regarding product specifications and objectives.

+ Stay current on the technology and market trends; forecast opportunities and threats to our businesses.

+ Perform competitive research and analyses and keep the rest of the team abreast through industry/competitive/technology briefs.

+ Contribute to the product vision across the team and the organization.

+ Collaborate with cross-functional teams and stakeholders to define and lead product roadmaps and deliver on them.

+ Define requirements for new products, features, and use cases; define acceptance criteria for each.

+ Assist with the development of business cases for new features.

+ Coordinate closely with engineering and program leads to ensure alignment between technical, business, and field teams on product features and releases.

+ Collaborate with business units to ensure a go-to-market strategy is defined and in place before a new device launch.

+ Keep track of product performance through data collection and analysis

**Required Skills:**

+ **Technical Understanding:** A solid grasp of the underlying technology behind the physical device, including hardware components, firmware, industrial design, manufacturing processes. Must have a fundamental understanding of various networking technologies including: WiFi, Ethernet, Bluetooth and various IoT standards.

+ **User Empathy:** The ability to deeply understand and document user needs in the form of use cases. This includes friction and pain points and behaviors through user research and feedback.

+ **Data Analysis Proficiency:** The skill to collect, analyze, and interpret data from various sources (usage patterns, market trends, customer feedback) to inform product strategy, prioritize features, and define metrics that must be measured for success.

+ **Problem-Solving Agility:** The capacity to creatively identify and tackle complex technical challenges that may arise during product development, while considering both feasibility and user experience.

+ **Excellent Communication Skills:** Clear and concise communication is vital to effectively convey product vision, requirements, and updates to cross-functional teams, including engineers, designers, marketing, and leadership.

**Nice to Have:**

+ **Design Thinking:** A strong grasp of user-centered design principles to create intuitive and user-friendly experiences for physical interactions with the device.

+ **Sourcing and Vendor Management:** Ability to identify and manage relationships with suppliers for hardware components, ensuring quality and delivery timelines.

+ **System Architecture:** Ability to grasp complex system interactions within the device and its ecosystem, including software, firmware, and hardware components.

+ **Regulatory and Standards Body Compliance:** Awareness of relevant industry regulations and standards related to product certification, safety, quality, and environmental considerations.

**Qualifications**

+ Bachelor's degree (or foreign equivalent) in Electrical Engineering, Computer Science or related technical field.

+ Experience in product management, design, or development, preferably within a technical industry

+ Passion to build an outstanding customer experience with technology that connects people

+ Excellent verbal and written communication skills

+ Ability to work with cross-functional teams

**Disclaimer:**

+ This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

**Comcast is an EOE/Veterans/Disabled/LGBT employer.**

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

**Skills:**

Collaboration; Product Discovery; Technical Knowledge; Communication; Product Roadmapping

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

**Education**

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

**Relevant Work Experience**

10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years

**Job Family Group:** Strategic Planning & Development

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

**Job Summary**

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and connectivity experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people. They bring cutting-edge products and services to life for millions of customers every day.

Within our TPX (Technology, Product, Xperience) organization, we are seeking a highly motivated and results-oriented Senior Product Manager to lead the development and execution of innovative product strategies within the Connected Living organization. This critical role will focus on enhancing the customer experience for our Xfinity Mobile product, across key areas including XM Line level management, identity management, and role-based experiences.
This is a highly strategic role within a rapidly growing business. You will play a pivotal role in shaping the future of the Xfinity Mobile customer experience by defining and delivering best-in-class solutions for managing lines, identities, and user roles.

As the Senior Product Manager, Xfinity Mobile, you will lead the development and execution of innovative product strategies, focusing on enhancing the customer experience through the design and implementation of robust identity and role-based experiences within the Xfinity app. This role will also encompass strategic projects to better retain our customers by shifting towards a more personalized and user-centric experience at the individual level, driving engagement and accelerating the growth of our business.

Collaborating with cross-functional teams, you will ensure that the Xfinity Mobile experience is both compelling and user-centric, aligning with our strategic objectives and enhancing overall customer satisfaction. This will require significant collaboration and stakeholder management across many teams within the organization.

**Job Description**

**Core Responsibilities**

+ **Develop and execute an XM-centric product strategy:** Craft a comprehensive strategy and roadmap focused on enhancing the XM experience within the app, ensuring alignment with Comcast's goals and the needs of our XM customers.

+ **Champion the user journey:** Design and optimize XM experiences that resonate with users, ensuring that every touchpoint reflects our commitment to seamless, user-centric interactions.

+ **Act as a product owner in agile teams:** Lead the scrum team with a focus on delivering XM-related features. Write clear user stories and acceptance criteria that drive development, ensuring alignment with the overall XM experience vision.

+ **Collaborate across teams:** Work closely with engineering, design, program management, and other key stakeholders across the organization to ensure timely, high-quality delivery of XM enhancements that meet both internal and external expectations. This requires strong cross-functional collaboration and stakeholder management skills.

+ **Ensure XM quality and reliability:** Maintain a relentless focus on XM quality, addressing user needs effectively while driving continuous improvement and innovation within the XM experience.

+ **Drive customer engagement:** Develop strategies to increase awareness, adoption, and creation of identity, fostering deeper user engagement and loyalty.

+ **Measure and optimize:** Define, track, and analyze key XM metrics to measure impact and success. Use these insights to inform ongoing enhancements and ensure the XM experience consistently exceeds customer expectations.

**Preferred Qualifications**

Below is our list of preferred qualifications. We know that people with different skills and experiences can also be successful in this role. For that reason, it is not necessary that you possess all these traits. If you are missing a few, please apply anyway.

**A product pro** . You excel at identifying customer needs, determining problems to solve, and translating them into experience requirements that become user stories in a prioritized product backlog. You collaborate cross-functionally with design and engineering partners, providing clear direction on the “what” and “why” while giving them a strong voice to define the “how.”

**Action- and execution-oriented.** You’re not afraid to ask questions to get the information you need. You can negotiate constraints, guidelines, and business rules without sacrificing what’s right for the customers. You adapt to changing landscapes, communicate clearly, and bring all partners along with you.

**A relationship builder.** You understand that strong relationships drive success. You value listening first, then talking, and you know that consistent giving and occasional receiving foster strong collaboration and partnership across teams.

**A customer-centric, data-driven strategist.** You keep the customer at the center of everything you do. You dig into data, user research, and direct customer interactions to define core needs, problems, and solutions. You measure the impact and success of new features, using data to inform future development.

**Experience in Services** : Proven experience in managing service-related features, ensuring a user-centric approach to service interactions and value articulation.

**Analytical Skills** : Strong analytical abilities to use data-driven insights for optimizing service experiences and addressing user needs.

**Troubleshooting and Support Knowledge** : Experience with app-based troubleshooting and support features to assist users with service-related issues.

**Effective Communication** : Excellent communication skills to articulate complex value propositions clearly and effectively to both technical and non-technical stakeholders.

**Bachelor’s Degree** or equivalent business experience.

**Experience** . 3+ years of experience in Product Management; a blend of design and/or engineering experience is also a plus. We would also love to hear your explanation as to why your unique experience would make the team more successful; if you don’t quite fit the mold, apply anyway.

**Compliance**

Comcast is an EOE/Veterans/Disabled/LGBT employer

Comcast is an EEO/AA/Drug Free Workplace.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

**Skills:**

Problem Solving; Prioritization; Influential Leadership; Product Knowledge; Communication

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

**Education**

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

**Relevant Work Experience**

10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years

**Job Family Group:** Strategic Planning & Development

Description

We are in search of a Buyer to join our team in ALLENTOWN, Pennsylvania. As a Buyer, your role will be crucial in managing the purchasing of warehouse supplies and coordinating with various suppliers for our facility, located in the manufacturing industry.

Responsibilities

• Assist in the procurement of materials, equipment, and services necessary for company operations

• Coordinate with suppliers for indirect purchasing requirements for the facility

• Monitor and manage goods and services to meet the company's production requirements

• Maintain accurate material, supplier, and planning system data in the MRP/ERP system

• Work closely with Engineering and production teams to determine material requirements and facilitate efficient movement of materials

• Collaborate with receiving, finance, and suppliers to reconcile discrepancies in receiving and invoicing

• Support sourcing and supplier management initiatives and negotiate pricing, delivery, lead-time, etc., with suppliers and partners

• Handle special assignments such as projects to resource commodities

• Ensure compliance with the company's quality standards in all job functions.

For immediate consideration please apply directly to job posting or call 610-882-1600

Requirements • Proficient in Accounting Functions

• Experience with Accounts Payable (AP)

• Strong understanding of Buying Processes

• Excellent Communication skills

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .