Purchasing Agents, Except Wholesale, Retail, and Farm Products

**Company :**

Highmark Health

**Job Description :**

**JOB SUMMARY**

This job plays a critical role representing the customer’s voice throughout the product development lifecycle with an emphasis on the clinical side of digital product management. This role will establish and evangelize the vision and strategy for assigned digital products, clearly articulate the “why” behind the products, and own the digital product roadmap. Will bridge technology, business, and customer needs to create remarkable digital experiences that solve customer’s problems, drive business value, and produce desired outcomes. Will be responsible to define the product’s fundamental value proposition, outline the vision and execution plan, gain alignment and support from key strategic partners and stakeholders, and oversee execution of that vision. The incumbent will collaborate with digital design, digital development, and data & analytics counterparts to align and coordinate efforts for effective delivery.

**ESSENTIAL RESPONSIBILITIES**

+ Familiar with customer digital journeys, and their preferences and expectations. Under guidance, identifies problem areas, points of friction, and jobs to be done. Creates and tests hypotheses that translate problems into relevant digital solutions and experiences.

+ Serves as the point of contact for assigned digital products both internally and externally.

+ Familiar with the potential application of new technologies, market trends, and vendor capabilities. References the inventory of existing digital capabilities and determines whether they can solve identified problems or if new capabilities are needed. Participates in build, buy, or partner evaluations and vendor integration evaluations in collaboration with digital design, digital development, and other stakeholders. Manages multiple sources of intake and demand, sifts through the “noise” to determine priorities that will drive the best results, and manages relationships with key stakeholders.

+ Defines, tracks, and monitors key performance indicators and outcomes of digital products. Implements strategies to iterate and continuously improve performance of digital products.Leverages quantitative metrics and qualitative observations to derive customer insights and digital product improvement opportunities.

+ Familiar with the department's and the company's strategy and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value. Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to key stakeholders.

+ Serve as accountable owner for the digital products/tools as assigned. Manages the digital product roadmap and backlog and uses input from customers and internal stakeholders to frequently refresh and re-prioritize the backlog.

+ Coordinate with other Product Managers to ensure cross-product alignment.Collaborates with other Digital Product Managers.

+ Other duties as assigned or requested.

**EDUCATION**

**Required**

+ Bachelor's Degree in Business, Science, Technology, Design, Healthcare or related field

**Substitutions**

+ 6 years of related and progressive experience in lieu of Bachelor's degree

**Preferred**

+ Master's Degree in Business, Science, Technology, Design, Healthcare or related field

**EXPERIENCE**

**Required**

+ 3 years of Digital Product Management

+ 2 years in the Healthcare Industry

**Preferred**

+ 3 years with Agile Software Development Methodology

+ Experience with a clinical focus such as patient access, wellness and rewards

**LICENSES or CERTIFICATIONS**

**Required**

+ None

**Preferred**

+ Product Manager Certification

+ RN

**SKILLS**

+ Excellent written, interpersonal, communication, and presentation skills

+ Demonstrated ability to work with minimal supervision with a high degree of organization and attention to detail; manage multiple simultaneous tasks, assignments, deadlines, and produce results; and be results-oriented team player who leads by example, holds self-accountable for performance, takes ownership, and champions all aspects product initiatives

+ Proven track record of defining product requirements and launching successful products on schedule

+ Knowledge of software development lifecycle, from planning to delivery

+ Ability to lead and influence others within a matrixed organization, and leads with a true sense of urgency with the ability to engage the workforce to do the right thing every time for our customers and clinicians; Leads with a customer and clinician-centric lens and advocates for a combined customer and clinician view in all interactions

+ Successfully partners through collaboration and sense of urgency regarding process implementation and improvement/optimization

+ Experience using sketches, flow diagrams, wireframes, mockups, prototypes, customer experience blueprints, and visual concepts

+ Conflict Management

**Language (Other than English):**

None

**Travel Requirement:**

0% - 25%

**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

**Position Type**

Office-based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf_ )

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at [email protected]

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J255140

_\*\*\*This role is based at one of our corporate offices in Memphis, TN, Dallas, TX, or Remote\*\*\*_

This is your chance to be part of the Hilton Reservations and Customer Care \(HRCC\) Team which is revolutionizing human hospitality in a digital world\. As a Senior Manager Product Management for Hilton's Contact Center platform, you will bring your technical and contact center skills to a hospitality company with an award\-winning culture\. Reporting to the Senior Director of HRCC Strategy, Product & Automation, you will help grow the Hilton contact center experience with an eye toward innovation, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished\.

**HOW WE WILL SUPPORT YOU**

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

+ Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(https://jobs\.hilton\.com/us/en/benefits\)

At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate\.

\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.

**HOW YOU WILL MAKE AN IMPACT**

Your role is important and below are some of the fundamental job duties that make your work unique\.

**What your day will be like:**

+ Define and track metrics that measure the success of products to identify new opportunities to increase revenue, improve customer and agent experiences, reduce operational costs, and provide the most impact
+ Collaborate with software engineering, experience design, contact center strategy, operations and analytics teams to lead product strategy
+ Write top\-notch requirements and ensure technical teams are aligned with your requirements
+ Troubleshoot and resolve bottlenecks, provide escalation management, anticipate and decide on trade\-offs, and balance business demands with technical/time constraints
+ Apply a blend of quantitative data and qualitative feedback to find opportunities to enhance the customer experience through supported products
+ Maintain industry expertise in fast\-evolving AI technology and automation capabilities
+ Coordinate with functional product teams and call center operations to implement integrated solutions for a seamless customer experience
+ Create and share roadmaps and calendars of events for updates and enhancements to the products supported

**How you will collaborate with others:**

+ Develop relationships between the business and technology development teams leading and capturing a clear understanding of requirements, user stories, and technology capabilities
+ Collaborate with peers to establish product vision, goals and plans to prioritize project and HRCC objectives
+ Collaborate, influence and form positive partnerships on large\-scale projects with team members in groups, technology providers and all levels across a matrixed organization

**What projects you will take ownership of:**

+ Manage the contact center platform/CRM product strategy from concept through launch on both Enterprise and HRCC initiatives
+ Your role will focus on the growth and evolution of contact center products
+ Strategy and implementation of self\-service, customer \(guest and agent\) use of the tools and automation through all channels

**WHY YOU'LL BE A GREAT FIT**

**You have these minimum qualifications:**

+ Seven \(7\) years or more of work experience in product, customer experience, contact center technology, customer support, or related field
+ Experience in roadmap planning in Agile process with tools such as Jira, and feature and requirements development
+ Experience leading a team and influencing others
+ Travel up to 10%

**It would be useful if you have:**

+ Bachelor’s Degree in related fields
+ Expertise and recent experience with Salesforce Service Cloud as a Contact Center Platform
+ Ten \(10\) or more years experience in a product\-related, contact center technology or customer experience/customer support roles
+ Experience working across a large and matrixed organization
+ Knowledge of financial data related to IT projects and ability to demonstrate a Return on investment and analyze the results of a system roll\-out to determine if it has achieved the desired outcomes
+ Knowledge of telephony systems \(Amazon Connect preferred\), NLP \(Qualtrics preferred\), Scorecards \(Centrical preferred\) AI and other high\-volume contact center technology

**WHAT IT IS LIKE WORKING FOR HILTON**

Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(https://jobs\.hilton\.com/us/en/brands\) \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World’s Best Workplaces\. Check out the Hilton Careers blog \(https://jobs\.hilton\.com/us/en/blog\) and Instagram \(https://www\.instagram\.com/hiltoncareers/\) to learn more about what it’s like to be on Team Hilton\!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender \(including pregnancy, childbirth and related medication conditions\), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws\.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20230515\-1684253430519\.pdf\) if you require an accommodation during the application process\.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \(“Wellthy”\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is$100,000 \- $145,000and is determined based on applicable and specialized experience and location\.Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE

**Job:** _Call Center and Reservations_

**Title:** _Senior Manager Product Management \(Contact Center\)_

**Location:** _null_

**Requisition ID:** _COR01508_

**EOE/AA/Disabled/Veterans**

_\*\*\*This role can be located in Dallas, TX, McLean, VA, Memphis, TN or be Remote\*\*\*_

This is your chance to be part of a Customer Care Team that is revolutionizing human hospitality in a digital world\. As a Manager Product Management for Hilton's Contact Center technologies, you will bring your technical and contact center skills to a hospitality company with an award\-winning culture\. Reporting to the Senior Director of Product Management, Automation, Test & Learn and HRCC Strategy, you will help drive forward the Hilton customer support experience, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished\.

**HOW WE WILL SUPPORT YOU**

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

+ Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(https://jobs\.hilton\.com/us/en/benefits\)

At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate\.

\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.

**HOW YOU WILL MAKE AN IMPACT**

Your role is important and below are some of the fundamental job duties that make your work unique\.

**What your day\-to\-day will be like:**

+ Create and lead strategic roadmap for contact center tools consisting of Interactive Voice Response \(IVR\), scorecard/gamification/coaching tool, customer feedback tool including NLP and surveys, payroll timekeeping system, workforce management system, online FAQ support page that is accordant with Hilton’s vision and enables a competitive advantage using leading\-edge solutions in serving our customers
+ Collaborate with software engineering, experience design, call center operations, and analytics teams to lead product strategy
+ Apply a blend of data and qualitative feedback to find opportunities to enhance the customer experience through supported products
+ Maintain industry expertise in fast\-evolving AI technology and automation capabilities
+ Partner with business leads and analytics to define and refine success metrics, ensuring reporting and measurability of initiatives
+ Coordinate with functional product teams and call center operations to impart integrated solutions for a seamless customer experience\.
+ Create and share roadmaps and calendars of events for updates and enhancements to the products supported

**How you will collaborate with others:**

+ Build trusted working relationships across the product working team
+ Work with call center business and operations leadership to ensure objectives and priorities are inline
+ Partner with other product managers and channel owners to ensure alignment of strategy, goals, and timelines

**What projects you will take ownership of:**

+ Your role will focus on the growth and evolution of contact center products
+ Strategy and implementation of self\-service, customer \(guest and agent\) use of the tools and automation through all channels

**WHY YOU'LL BE A GREAT FIT**

**You have these minimum qualifications:**

Five \(5\) years of work experience in product management in contact center technology, customer experience or customer support
+ Experience in roadmap planning along with Agile process with tools such as Jira, plus feature and requirements development
+ Travel up to 10%

**It would be useful if you have:**

+ Bachelor’s Degree in related fields
+ Seven \(7\) years experience in a product\-related, contact center technology or customer experience role
+ Experience in customer support roles
+ Experience with IVRs, NLP, scorecards, AI, and other high\-volume contact center technology
+ Knowledge of financial data related to IT projects and the ability to demonstrate an ROI and analyze the results of a system roll\-out to determine if it has achieved the desired outcomes\.

**WHAT IT IS LIKE WORKING FOR HILTON**

Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(https://jobs\.hilton\.com/us/en/brands\) \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World’s Best Workplaces\. Check out the Hilton Careers blog \(https://jobs\.hilton\.com/us/en/blog\) and Instagram \(https://www\.instagram\.com/hiltoncareers/\) to learn more about what it’s like to be on Team Hilton\!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender \(including pregnancy, childbirth and related medication conditions\), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws\.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20230515\-1684253430519\.pdf\) if you require an accommodation during the application process\.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \(“Wellthy”\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is$85,000 \- $130,000and is determined based on applicable and specialized experience and location\.Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE

**Job:** _Call Center and Reservations_

**Title:** _Manager Product Management \(Contact Center\)_

**Location:** _null_

**Requisition ID:** _COR01505_

**EOE/AA/Disabled/Veterans**

Description

Summary:

The Product Manager - Merchant Services is responsible for managing, building, and launching new merchant services products in assigned customer segment(s) to drive revenue growth that aligns with business growth. This includes identifying new product opportunities, preparing business cases, managing product profitability and contributing to the strategic growth of the product line.

Duties and Responsibilities:

+ Drive merchant services products assigned customer segment(s).

+ Collaborate with partners to drive job initiatives, product integrations, and mutual growth.

+ Lead the onboarding process for new partners, ensuring they have the necessary resources and support migration.

+ Define and execute the product strategy for the assigned customer segment, including pricing models, revenue-sharing agreements and profitability analysis.

+ Manage the product P&L.

+ Identify and evaluate potential vertical solutions that aligns with business objectives.

+ Formalize and sign partnership agreements with vertical solution providers.

+ Support the commercialization and marketing efforts of these products by training internal and external stakeholders, ensuring they leverage the full potential of the enterprise product suite and fostering collaboration across sales, development, and operations teams to bring products to market successfully.

+ Performs other duties as assigned.

Basic Qualifications:

+ Bachelor’s Degree

+ Minimum of 8 years in product management or solutions consulting, within payments industry

Preferred Qualifications:

+ Strong technical background with the ability to understand and work with payment gateway application programming interfaces (APIs).

+ Excellent analytical and problem-solving skills.

+ Demonstrated ability to develop and execute commercial payment strategies.

+ Previous experience managing partnerships with fintech companies and payment gateways.

+ Exceptional communication and interpersonal skills.

+ Strong project management and organizational skills.

+ Strong negotiation skills.

+ Adept at managing Agile development process with proficiency in tools like Jira, Figma, Monday.

+ Thorough knowledge of various software programs including Word and Excel, and the ability to quickly learn additional systems/software.

#LI-MH1

Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible.

**Position Summary** **:**

The Associate Product Manager, Interventional Spine will be responsible for supporting the product development team with a wide range of marketing activities. This position will also be the primary liaison between each product development group and sales personnel. The ideal candidate will have strong self-starting ability to independently manage multiple projects to ensure timely completion of product development and marketing responsibilities.

**Essential Functions** **:**

+ Creates and manages project plan(s) for each project in conjunction with the Project Engineer

+ Leads coordination and documentation of project team activities including kick-off meetings, design review meetings, verification/validation activities, cadaver labs for multiple projects within group

+ Performs and maintains market analysis by each product segment to identify new product offerings and line extensions to ensure Globus has the best product offering in industry

+ Forecasts inventory management for all projects / products in group

+ Works closely with purchasing and operations departments to source products through the Globus supply chain

+ Assists Group Manager and Project Engineer in creating sales, surgeon, and management presentations in PowerPoint

+ Develops technique guides, product literature, brochures, and all sales support information

+ Works with Clinical R&D, and Sales & Marketing to identify clinical research topics for each product

+ Plans, organizes and executes courses and symposia for specific product introductions in conjunction with sales and clinical R&D

+ Obtains market feedback from spine surgeons and other customers to determine functional and design specifications for new product development

+ Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.

+ Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role

+ Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties

**Our Values** **:**

Our Life Moves Us philosophy is built on four values: Passionate About Innovation, Customer Focused, Teamwork, and Driven.

+ **Passionate about Innovation** : Improving patient care by delivering advanced technology to our customers is at the core of what we do. We are passionate in our role in improving the lives of patients by continuously developing better solutions.

+ **Customer Focused** : We listen to our customers’ needs and respond with a sense of urgency.

+ **Teamwork** : Working together, anything is possible. We value every person on our team and treat each other with respect. We are accountable to one another and support each other. Together, we make each other stronger.

+ **Driven** : We pursue our mission with energy and passion. We are nimble, results-oriented and decisive. We overcome obstacles that arise in our quest to deliver solutions that will improve the lives of our customers and patients.

**Equal Employment Opportunity** **:**

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

**Other Duties** **:**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

This is an exciting opportunity to be part of a team that will be instrumental in crafting the future of how we do business with the commercial customer at the center of everything we do.

Are you passionate about applying technology to solve business problems? Are you motivated to apply your software skills to build the solutions that will support and increase productivity for our commercial customers? Our group has been tasked to develop scalable building block platform for Ford Pro. Does it sound exciting? Then, join our team as a Product Manager.

**In this position...**

**Ford Pro Technology group is looking for Product Managers that embrace Lean, Agile and Human Centered Design practices to deliver innovative software products. Product Managers will work in small and cross-functional teams. The Product Manager will collaborate directly and continuously with Software Engineers and Designers to build, validate and release software products early and often.**

**SOUTHEAST MI RESIDENTS:** Please note, this job is posted as remote unless the selected candidate lives within 50 miles of Dearborn, MI, then if may require hybrid onsite schedule, up to 60% of the time.

**What you'll do...**

+ Maintain a balance between business viability, user desirability and technical feasibility while delivering software products with a team.

+ Work closely with Business Partners to define a product vision and break it down into an actionable backlog of user stories for the development team.

+ Work hands-on with the development team to prioritize, plan, and deliver software that creates excellent user experiences.

+ Collaborate with the product team to define specifications, requirements, and acceptance criteria for deliverables.

+ Help Business Partners understand our iterative development approach and focus on delivering a Minimum Viable Product through careful and deliberate prioritization.

+ Work with product designers to ensure timely delivery of designs and assets to the development team.

+ Conduct product experiments, user interviews and other validation techniques to gather feedback and product insights

+ Create assets to guide product development work (Discovery, Framing and Scoping documents, opportunity trees, user stories).

+ Help partners understand our iterative development approach.

+ Mentor and train other PMs to help them learn agile/XP methods, product management techniques and build skills.

+ Help innovate and iterate on agile PM processes and share our learnings.

**You'll have...**

+ Bachelor’s degree in Computer Science, Computer Engineering, Systems Engineering or related field or a combination of education and equivalent work experience

+ 4+ years with progressive responsibilities in software development and/or Product Management

+ 3+ years of experience defining product vision, strategy, product roadmaps and building and managing backlogs

+ 2+ years working with Agile software methodologies (Scrum, eXtreme Programming, Kanban)

**Even better, you may have...**

+ Master’s Degree in Computer Science, Computer Engineering, Systems Engineering or related field

+ Skilled at defining and prioritizing product features.

+ Strong leadership and communication skills and the ability to teach others.

+ Ability to work collaboratively with others and navigate complex decision making.

+ Ability to collaborate well with engineers, designers, and business partners.

+ Previous success delivering a product to market with an Agile development team, and ongoing development and support of production applications.

+ Curious about new technologies and exhibit a strong desire to learn.

+ Practice in Lean/Lean Startup thinking, human-centered product development and Agile Software development

+ Have exposure to lightweight product development methods such as user story mapping and/ or rapid prototyping

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:

+ Immediate medical, dental, and prescription drug coverage

+ Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

+ Vehicle discount program for employees and family members, and management leases

+ Tuition assistance

+ Established and active employee resource groups

+ Paid time off for individual and team community service

+ A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

+ Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:
https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2024-benefits-and-comp-GSR-sal-plan-2.pdf

This position is a range of salary grades **6-8** .

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

\#LI-remote

\#LI-LA1

**Requisition ID** : 39438

**Job Description**

Reporting to the Sr. Director of Local Procurement, the Manager of Local Procurement is responsible for managing within their assigned region and procurement categories the sourcing strategy development, supplier selection, contract negotiations, supplier relationship, risk management and local supplier sourcing alinged with Aramark Managed Services lines of businessess (LOB) needs. With the direction and support of the Director of Local Procurement, the Manager of Local Procurement develops and drives contract programs with a focus on Efficiency, Effectiveness (most optimal Total Delivered Cost), Commercialization, Business Continuity and Food Safety. The Manager of Local Procurement will also collaborate closely with others on the team to drive program growth and engagement with our Supplier Diversity, Sustainable Sourcing and Farmer Engagement focused intiatives (ie BIPOC and local community funded grants).

This position is based in Philadelphia, PA.

**Job Responsibilities**

SPECIFIC RESPONSIBILITIES OF THE MANAGER, LOCAL PROCUREMENT INCLUDE:

? Build and manage supplier relationships, including regional, local, small, diverse owned businesses

? Utilize strategic sourcing processes to identify, evaluate and select new suppliers

? Negotiate and finalize supplier contracts

? Identify and initiate productivity projects and improved cost efficiencies across the assigned supply base

? Be an active part of the sales and retention efforts by providing local supply chain solutions

? Work collaboratively across the Procurement and Supply Chain organization to help achieve enterprise targets including growth agenda, SKU rationalization, supplier diversity, sustainability commitments, local sourcing, product innovation, brand development, field facing communication and guidance development

? Assist with resolving supplier issues - e.g., quality issues, material availability, exceptional charges due to extraordinary requests to supplier, etc.

? Assist with supplier communication development

? Work with other internal stakeholders to support and track client local or regional sourcing goals that align with enterprise sustainability initiatives (i.e., local purchasing goals, tracking economic impact, and tracking mechanisms with local farms)

? Collaborate with procurement (Aramark Supply Chain & Avendra GPO) to close gaps for local sourcing needs and support building a cohesive procurement strategy to support proactive future business needs

? Coordinate with supply chain and procurement colleagues on developing training resources, and communication channels for local procurement content dissemination to the field and growth teams (i.e., Business Resource Center, MarketPRO or Qlik enhancements)

? Provide analytical support for strategy worksheets, RFP, contract negotiations, deal

templates, and procurement program analysis

? Upon request, attend industry conferences and support managing external industry partnership relationships

? Perform ad hoc requests and participate in special projects as assigned

**Qualifications**

Ideal candidates will possess a bachelor?s degree in Economics/Business/Supply Chain/Finance coupled with minimum 5 years of experience in foodservice industry, procurement, or supply chain. Strong attention to detail and the ability to prioritizing multiple projects concurrently is essential in this role.

? Superior analytical, problem-solving, organization, and communication skills are required

? Excellent Microsoft Office skills, including Excel, PowerPoint, and SharePoint

? Experience in BI Tools (i.e., Qlik, Tableau, PowerBI)

? Have experience in conducting comprehensive supplier analysis and screening, analyzing supplier proposals, and using decision-making tools/models, including financial and non-financial criteria, to support negotiations and facilitate award recommendations

? Accomplished in working within a matrix environment, building strong cross-functional and cross-regional relationships

? Experience with Distribution and Logistics capabilities, processes, procedures and KPI?s

? Experience contributing to internal policy development, training, and processes

? Knowledge and experience with emerging sustainability issues including, animal welfare, agriculture, seafood and local food systems as well as knowledge of Food Safety Requirements for Distributors and Agricultural Farms

? Knowledge and experience with supplier diversity sourcing and developing Small, Women and Minority owned businesses

Key personal and professional ATTRIBUTES:

? Superior analytical, communication (verbal and written) and presentation skills

? Strong interpersonal skills with the ability to communicate effectively at all levels

? Strong program management skills

? Collaborative and thrives in team-oriented environments

? Being a self-starter and very results oriented

**Education**

**About Aramark**

**Our Mission**

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

**About Aramark**

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

The **Aviation Buyer II** is responsible for procurement of materials, components, supplies and/or services for the company in accordance with procurement procedures, contract requirements and federal acquisition regulations. We seek someone with Aviation buying experience in a non-manufacturing environment since we are maintaining aircraft already flying. **This is a remote-telework role. This position requires US citizenship.**

**Principal Accountabilities**

+ Establishes source of supply, negotiates price, delivery date, and other necessary commitments based upon authorized requisition and complies with company policies and federal regulations.

+ Provides guidance and information to requester that includes communication of procurement actions or status and assist with special or complex requirements.

+ Adheres to Procurement procedures to assure follow-up and administration of purchase order and subcontract files. Coordinates requisition requirements with requester.

+ Assists in the preparation of Procurement centered reports.

+ Contacts suppliers, secures bids, and executes purchase orders in accordance with DI procedures

+ Reviews purchase requisitions and executes purchase orders with approved suppliers.

+ Negotiate price, delivery, and terms with approved prospective suppliers.

+ Maintains procurement records in accordance with procedures.

+ Supports the goals and objectives of the company as a part of a work group or team member as assigned.

+ Negotiates and settles with suppliers regarding damage claims, rejections, and losses, return of materials, over-shipments, and cancellations.

+ Provides pricing in support of Business Development or proposal efforts as required.

+ May require site visits in support of establishment of new or existing suppliers.

+ Interfaces with Procurement leadership. to provide status, input, and communicates with other departments.

+ Responsible for compliance of procurement procedures in maintaining an approved Purchasing system.

**Knowledge & Skills**

+ **Must have Buying Aviation Industry Experience.**

+ Excellent oral and written communication skills.

+ Strong interpersonal skills with the ability to negotiate with suppliers.

+ Ability to organize and prioritize multiple work assignments, works with little supervision and well under pressure.

+ Demonstrated proficiency with Microsoft applications (ex: Word, Excel, etc.).

+ **Knowledge of Federal Acquisition Regulations (FAR) preferred.**

**Experience & Education**

+ Bachelor’s degree in Purchasing, Supply Chain Management or related area. Two (2) years of relevant experience above that which is required for the role may be substituted for each year of the four (4) years of college.

+ **Three (3) years of experience in a buyer or procurement role.**

+ **Aviation buyer experience is required** (We seek someone with Aviation buying experience in a non-manufacturing environment since we are maintaining aircraft already flying).

+ **US Citizenship is required.**

+ Certification(s) in Procurement preferred.

+ **We prefer someone that has prior experience working with a Federal Government Contractor.**

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans (https://www.dol.gov/agencies/ofccp/posters) and Labor Laws Posters (https://protect-us.mimecast.com/s/MI5TC2kqOqsOBPMVfnZ32U) .

Job Title: Buyer

Overview:

- Procurement of materials, equipment, and services to support manufacturing, engineering, R&D, and service functions

- Negotiating prices, terms, and delivery conditions

- Expediting orders as needed

- Maintaining vendor relationships

- Oversee cycle counting initiative.

- Organize and control annual inventory count

- Help to select and to implement new ERP system

Qualifications:

• BS in Business or related discipline, and 2-3 or more years of relevant Buyer experience in manufacturing

• Effective written, verbal communication, and interpersonal skills

• Strong analytical and decision-making skills to support effective buying decisions, problem resolution, process improvements, cost reductions, etc.

• Hands-on experience with MRP/ERP, inventory management, procurement and supplier management processes

• Procurement experience in a Lean Manufacturing environment a plus

• APICS certification a plus

Work Environment:

Corporate office in Bucks County, PA Standard working hours are Monday to Friday, 8am-5pm with a pay rate ranging from $55k - $65k based on experience.

For immediate consideration, please contact me directly!

E: cberkett @astoncarter.com

T: 856 - 532 - 2833
https://www.linkedin.com/in/christina-berkett-588228131/

Pay and Benefits

The pay range for this position is $75000.00 - $75000.00

Benefits for Consarc listed below:401(k)Dental insuranceHealth insurancePaid time offTuition reimbursement

Workplace Type

This is a fully onsite position in Horsham,PA.

Application Deadline

This position will be accepting applications until Jan 3, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.

**About JLG, an Oshkosh company**

**JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.**

The Purchasing Associate role is an entry level position that supports the purchasing and supply chain department areas of responsibility. It is primarily focused on coordinating purchasing activities. The typical role is responsible for daily coordination and administration of purchase transactions in support of business operations.

**YOUR IMPACT**

These duties are not meant to be all-inclusive and other duties may be assigned.

+ Process purchase order defers, expedites, cancellations.

+ Develop and run reports for unacknowledged orders and past due order management.

+ Interface with suppliers on purchasing activity through the supplier portal.

+ Conduct purchase price analytics and update material cost standards and cost variances in ERP.

+ Participate in supplier business review meetings to review and improve supplier performance.

+ Issue materials and services RFQs and conduct initial review of supplier response.

+ Execute supplier price changes, review price increase threats and support supplier negotiations.

+ Support supplier readiness for product launches.

+ Participate on project teams leading supply chain optimization initiatives such as cost reduction and on-boarding suppliers.

+ Minimal infrequent travel.

**MINIMUM QUALIFICATIONS**

+ Bachelor’s degree in Supply Chain Management or a related field.

+ OR an equivalent combination of education and experience.

+ Ability to travel 25%.

**STANDOUT QUALIFICATIONS**

+ Internship experience or previous experience in supply chain.

+ Purchasing experience within the manufacturing industry.

+ Ability to effectively communicate.

+ Ability to work in a team environment.

+ Strong organizational skills with exceptional follow through and attention to detail.

+ Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines.

+ Ability to work in a fast-paced environment where requirements are constantly changing.

+ Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.

**WHY OSHKOSH?**

Moving the future forward is our priority and this includes your future. We encourage professional development and champion our employees’ success through various skills and training opportunities. Named one of the World’s Most Ethical Companies™ by Ethisphere Institute for six consecutive years, everything we do at Oshkosh is guided by our core values and the ~15k+ team members around the world who embody them.

**We put people first. We do the right thing. We persevere. We are better together.**

**Pay Range:**

$50,400.00 - $77,200.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at [email protected].

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.