First-Line Supervisors of Office and Administrative Support Workers

Title: Administrative Assistant

Location: Onsite, Oakland, PA

Schedule: M-F 8 am-5 pm

Type: Direct-Hire

Overview:

A top-ranked research university is currently searching for an Administrative Assistant to the Director of Clinical Trials, Development, and Operations to provide significant and confidential administrative support for the Senior Vice Chancellor Health Science Clinical Trials Organization department.

Responsibilities

+ Manage daily calendar; handle incoming inquiries; compose memos and correspondence; arrange meetings and manage travel itineraries and reimbursements.

+ Manage daily calendar and resolve schedule conflicts; draft correspondence and presentations; respond to many direct inquiries.

+ General office duties: processing office supply orders; organizing highly confidential electronic and paper files; assisting with special projects such as compiling distribution lists and preparing mass mailings.

Requirements:

+ Bachelor’s degree

+ At least a year of office support or general office duties experience

+ Must be able to make sound decisions and work independently.

+ Must be able to work under pressure and meet deadlines.

+ Excellent time management, oral/written communication, and interpersonal skills.

+ Requires ability to interact with faculty members and staff effectively.

+ High level of professionalism, accuracy, and attention to detail. Ability to properly handle highly confidential material.

+ Must be detail-oriented and able to organize, prioritize, and meet deadlines.

+ Excellent organizational skills.

+ Proficiency with PowerPoint, Excel, Word, other Microsoft Office software, and university systems.

+ Flexibility, ability to prioritize, and responsiveness are essential.

#M3

#LIMD1

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Summary:

This position will support our client's finance team in a short-term role through April 2025. The primary focus of this role will be entering invoices into SAP for payments and filing of the hard copies (i.e., data entry and filing).

Requirements:

+ 100% onsite work in York, PA (West).

+ The ideal candidate must have strong Excel skills.

+ SAP knowledge a plus.

+ Strong organizational and communication skills.

+ Detail-oriented with administrative experience.

#M1

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

APPLICATION INSTRUCTIONS:

+ CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday (https://www.myworkday.com/psu/d/inst/13102!CK5mGhIKBggDEMenAhIICgYI1A0Q1QI~*qyZ5PNog5Ug~/cacheable-task/2998$46522.htmld#backheader=true) to complete the internal application process (https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/EfiwgKReZ4VAjprFZPKWUm0Bq\_sU3KzTmERfpryq0esPKQ) . Please do not apply here, apply internally through Workday.

+ CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. (https://pennstateoffice365.sharepoint.com/:b:/s/KnowledgeBaseArticlesSharing/Eeys15Xva4hFokHVtbP1eGIB5i1WFLc-J3k9KHgrFYZ7mg) Please do not apply here, apply internally through Workday.

+ If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants (https://hr.psu.edu/sites/hr/files/Application\_Process\_for\_External\_Applications\_Non-Penn\_State\_Employees\_.pdf) .

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants (https://hr.psu.edu/current-employee/flexible-work-arrangements/out-of-state-notice?utm\_source=workday&utm\_medium=req&utm\_campaign=Oct23&utm\_id=out-of-state) .

JOB DESCRIPTION AND POSITION REQUIREMENTS:

The Part-time Administrative Assistant supports the Industrial and Manufacturing Engineering department with general administrative and financial functions including preparing documents and reports, organizing and maintaining information, and compilation of travel and goods and services expense reports and other duties as necessary.

• Be the first point of contact for financial processes such as goods and services and travel expenses.• Plan, organize, support, and coordinate daily office activities and administrative processes within the office or unit as needed.• Collect, organize, research, and analyze information and data to prepare reports.• Create and maintain files and databases• Process financial transactions and track expenditures and act as back up for supervisor regarding expense reports.• Maintain inventory and other office supplies, arrange for equipment maintenance.• Resolve inquiries and ensure compliance with work unit and/or University policies and procedures.• Perform non-routine and confidential administrative duties.• May coordinate work assignments of department/unit support employees to ensure efficient workflow and processes.

Requires a High School Diploma/GED or Vocational Training/Degree. Must maintain confidentiality.

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here (https://police.psu.edu/annual-security-reports) .

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Federal Contractors Labor Law Poster (https://affirmativeaction.psu.edu/files/2022/01/Federal-Contractors-Labor-Law-Poster.pdf)

PA State Labor Law Poster

Affirmative Action (https://policy.psu.edu/policies/hr11)

Penn State Policies

Copyright Information (https://www.psu.edu/copyright-information)

Hotlines

University Park, PA

**530476BR**

**Title:**

Multi-Unit Team Leader

**Our Company** **:**

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

**A Typical Day...**

Joining us as a **Multi-Unit Team Leader** , you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.

You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.

You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April.

**Job ID:**

530476BR

**City:**

BELLE VERNON

**State:**

Pennsylvania

**It would be even better if you also had...** **:**

+ Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions

**Why Work for Us**

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

+ **Employee Assistance Program** with Health Advocate.

+ **Wellbeing program** , BetterYou, to help you build healthy habits.

+ **Neurodiversity and caregiver support** available to you and your family.

+ **Various discounts** on everyday items and services.

+ **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

+ Click here to check out all available benefits (https://www.blockbenefits.com) .

**The Community You Will Join:**

At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

**If you're looking to make an impact, H&R Block is the place for you.**

_1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment._

**What you'll bring to the team...** **:**

+ Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders

+ Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement

+ Assist DGM in recruiting and interviewing candidates for tax office associate positions

+ Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns

+ Lead daily team meetings and communicate essential information to tax office associates

+ Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices

+ Travel between offices as required

+ May prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment 1

**Your Expertise:**

+ People management experience, with the demonstrated ability to grow and develop associates

+ Demonstrated aptitude for growth plan execution and ability to lead towards growth culture

+ Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision

+ Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs

+ Computer proficient with the ability to use MS Office

+ Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience

+ Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course 1 (if preparing tax returns)

**Posting Title:**

Multi-Unit Team Leader

**Sponsored Job:**

\#37766

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK:
https://www.myworkday.com/mohegan/d/inst/1$9925/9925$6657.htmld

Job Duties

Oversees that guests are welcomed, registered into the hotel's computer system and assigned an appropriate room or suite. Performs various tasks, such as making or confirming reservations, verifying and collecting guests' payments, issuing room keys and contacting housekeeping or maintenance when guests report a problem. In addition to managing the daily operations of the front desk, provides front desk clerks with necessary training and support. Maintains all essential front desk equipment and supplies, as well as controlling guests' access to safe deposit boxes. Other responsibilities might include tracking and posting appropriate food, liquor or telephone charges to guests' accounts; completing bookkeeping duties, like balancing accounts and conducting nightly financial audits; and recording and referring patron comments and complaints to the appropriate hotel management (http://education-portal.com/hotel\_manager\_training.html) . Ensures front desk staff is trained in all front desk operations, including check in/out procedures, telephone procedures, overall shift procedures, hotel amenities and computer system. Ensures front desk staff is trained in and follows financial control procedures for cash, vouchers, inventories, and receivables. Performs other related duties as assigned. Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment. Promotes superior guest service.

Minimum Qualifications

Two to four years of hospitality experience at a hotel casino resort complex . Must have strong organizational, managerial and communications skills. Excellent working knowledge of Microsoft Office (Excel, Word, Outlook and PowerPoint). Ability to input and access information in the property management system/computers/point of sales system. Must be able to work various shifts, weekends, holidays and flexible hours. Must be able to withstand prolonged standing.

Work Shift:

Regular

Knock, knock. Hear that sound? That's opportunity!

What began in 1996 as a gaming destination in southeastern Connecticut with a handful of Team Members has expanded into a premier entertainment enterprise with over 10,000 team members across the globe. What drives our success is the centuries-old philosophy of the Mohegan Tribe “The Spirit of Aquai”. Its principles of welcoming, mutual respect, cooperation and building relationships have shaped our culture, and serve as the foundation that we live by with every guest and team member interaction today, and for generations to come.

We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion. Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.

As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch. You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers. You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.

**Job responsibilities**

+ Acts as the standard bearer of Chase and creates a world-class customer experience

+ Educates clients on how to use our digital platforms to bank and invest when, where, and how they want

+ Builds partnerships with local businesses to build the brand in the local market area through strong community involvement

+ Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture

+ Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer

+ Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes

+ Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch

**Required qualifications, capabilities, and skills**

+ Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture

+ Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results

+ Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth

+ Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies

+ Ability to work branch hours including weekends and evenings

+ High school degree, GED, or foreign equivalent

**Preferred qualifications, capabilities, and skills**

+ College degree or military equivalent

+ 2+ years of management, Retail Banking experience or equivalent Chase leadership experience

+ Strong desire and ability to influence, educate, and connect team, partners and customers to technology

+ Ability to adapt quickly to a changing environment and be a strong decision maker

**Training requirement or Travel requirement**

+ Successful completion of the Branch Manager training program is a pre-requisite to be considered active in Branch Manager role

+ Ability to travel as required for in-person training and meetings; travel may include out of state

**Dodd Frank and Safe Act**

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:
https://mortgage.nationwidelicensingsystem.org/Safe/SitePages/default.aspx

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Description

As a Branch Manager you will drive branch performance, sales growth, and colleague and customer experience through inspirational leadership, highly collaborative partnerships, and sound operational practices. The Branch Manager is directly responsible for creating and maintaining a strong customer-centric culture and is the primary mentor and manager to branch colleagues. The role fulfills both a player and coach role in achieving team and individual sales goals by delivering product/service 'value' and differentiating solutions that address clearly understood customer needs.

The Branch Manager should have experience working in the digital space to show customers the easy accessibility of our mobile and online experience. In this capacity, the Branch Manager plays a critical role in building a diverse talent pipeline and developing colleagues to ensure their capabilities keep pace with future business needs. The Branch Manager will put performance development as priority, emphasizing the importance of continuous learning and implementing coaching plans to assist colleagues in achieving personal/branch goals.

The Branch Manager must be able to clearly communicate messages to colleagues and translate business priorities in a way that colleagues embrace and are able to execute. The Branch Manager is also responsible for the branch P&L and, therefore, must understand financials and key business drivers and use that understanding to guide sound decision-making. In addition, the Branch Manager leads, manages, and directs all colleague and sales activities to ensure P&L targets are met and exceeded. As an ambassador for our brand, the Branch Manager will be a visible representative in the field and community helping branch colleagues cultivate new customer relationships and deepen existing ones.

Qualifications, Education, Certifications and/or Other Professional Credentials

+ Associate’s or Bachelor’s degree preferred

+ High School Diploma or equivalent required

+ Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world class customer service, and operational integrity in a high-volume branch environment.

+ 4 years sales management experience in Retail or Branch Banking environment

+ Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment

+ Drive an exceptional customer experience validated through customer satisfaction surveys

+ Maintain strong partnerships with community & civic organizations

+ Adaptability, flexibility and ability to work branch hours, including some weekends and evenings

+ Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining an unique identifier from the NMLS

Preferred Skills/Experience

+ Experience managing a branch with an FTE count up to: Tier I – 8 or more preferred; Tier II up to 7 or more; Tier III up to 7 or less; Tier 4 up to 6 or less

+ For Multi-Site locations qualified candidate will be skilled in remote or multi-unit management

+ For an Evergreen position your assigned location will be determined within 90 days and could be in an In-Store or Traditional branch.

Success Factors

Knowledge, skills & abilities that typically lead to success in the job include:

+ Holding others accountable

+ Coaching

+ Inspiring

+ Team Leadership

+ Customer service

+ Risk acumen

+ Business partnering

+ Problem solving

+ Retail banking

+ Talent sourcing & assessment

Hours and Work Schedule

+ Hour per Week:

+ Work Schedule:

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Description

As a Branch Manager you will drive branch performance, sales growth, and colleague and customer experience through inspirational leadership, highly collaborative partnerships, and sound operational practices. The Branch Manager is directly responsible for creating and maintaining a strong customer-centric culture and is the primary mentor and manager to branch colleagues. The role fulfills both a player and coach role in achieving team and individual sales goals by delivering product/service 'value' and differentiating solutions that address clearly understood customer needs.

The Branch Manager should have experience working in the digital space to show customers the easy accessibility of our mobile and online experience. In this capacity, the Branch Manager plays a critical role in building a diverse talent pipeline and developing colleagues to ensure their capabilities keep pace with future business needs. The Branch Manager will put performance development as priority, emphasizing the importance of continuous learning and implementing coaching plans to assist colleagues in achieving personal/branch goals.

The Branch Manager must be able to clearly communicate messages to colleagues and translate business priorities in a way that colleagues embrace and are able to execute. The Branch Manager is also responsible for the branch P&L and, therefore, must understand financials and key business drivers and use that understanding to guide sound decision-making. In addition, the Branch Manager leads, manages, and directs all colleague and sales activities to ensure P&L targets are met and exceeded. As an ambassador for our brand, the Branch Manager will be a visible representative in the field and community helping branch colleagues cultivate new customer relationships and deepen existing ones.

Qualifications, Education, Certifications and/or Other Professional Credentials

+ Associate’s or Bachelor’s degree preferred

+ High School Diploma or equivalent required

+ Leadership experience, with proven ability to coach and develop to drive sales excellence, ensure the delivery of world class customer service, and operational integrity in a high-volume branch environment.

+ 4 years sales management experience in Retail or Branch Banking environment

+ Successful record of managing objectives in meeting sales goals, deadlines and branch goals in a profit and loss environment

+ Drive an exceptional customer experience validated through customer satisfaction surveys

+ Maintain strong partnerships with community & civic organizations

+ Adaptability, flexibility and ability to work branch hours, including some weekends and evenings

+ Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining an unique identifier from the NMLS

Preferred Skills/Experience

+ Experience managing a branch with an FTE count up to: Tier I – 8 or more preferred; Tier II up to 7 or more; Tier III up to 7 or less; Tier 4 up to 6 or less

+ For Multi-Site locations qualified candidate will be skilled in remote or multi-unit management

+ For an Evergreen position your assigned location will be determined within 90 days and could be in an In-Store or Traditional branch.

Success Factors

Knowledge, skills & abilities that typically lead to success in the job include:

+ Holding others accountable

+ Coaching

+ Inspiring

+ Team Leadership

+ Customer service

+ Risk acumen

+ Business partnering

+ Problem solving

+ Retail banking

+ Talent sourcing & assessment

Hours and Work Schedule

+ Hour per Week: 40

+ Work Schedule: Varies with branch needs and may include weekends and evenings

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

The **Assistant Branch Manager** is responsible for working closely with and supporting the Branch Manager in the growth of the office. Primarily, you will be responsible for selling the Coldwell Banker Value Proposition, coaching agents on increased production and implementing an office culture where agents thrive and want to grow their careers. The Assistant Branch Manager plays a critical role in achieving the business goals of Coldwell Banker’s local brokerage offices.

This role is 100% in-office.

**Responsibilities:**

+ Support the Branch Manager by relentlessly focusing on agent retention efforts, training and coaching sales agents on business strategy, growth, tools and programs.

+ Assist Branch Manager with recruitment of new and experienced sales agents via cold-calling, referrals, emailing and networking events.

+ Add value to the agent experience by providing agents with guidance and direction on sales transactions.

+ Lead office wide sales agent meetings with a focus on making a big impact, accelerating growth, and achieving exceptional results.

+ Ensure we are creating a “Culture of Awesomeness” in order to ensure agent satisfaction and retention.

+ Help drive the strategies implemented by leadership to grow the adoption of CB tools and services.

**Qualifications:**

+ 1-3 years of Real Estate sales experience

+ Valid Real Estate License in the applicable state required

+ Demonstrates proficiency with technology, the ability to navigate multiple systems/tools and readily adopt new technology.

+ Experience in recruiting, training, coaching and leading people, preferred

+ Ability to effectively recruit sales agents

+ Strong interpersonal, written and verbal communication skills

Coldwell Banker® (https://www.coldwellbanker.com/) is one of the world’s leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc. (http://www.anywhere.re/) (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate (https://www.bhgre.com/) , Century 21® (https://www.century21.com/) , Coldwell Banker® (https://www.coldwellbanker.com/) , Coldwell Banker Commercial® (https://www.cbcworldwide.com/) , Corcoran® (https://www.corcoran.com/) , ERA® (https://www.era.com/) , and Sotheby's International Realty® (https://www.sothebysrealty.com/eng)

The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.

**At Anywhere Real Estate, diversity fuels success – for our company, for our employees, and for our industry.** We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone’s next move. **We pursue talent** – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value diversity** – respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base – through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company’s diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report (https://assets.website-files.com/633f08923c4c519693723aa5/63f7690462db639dcd8b18de\_Anywhere%20CSR%20Report%202022.pdf) .

You’ll find our commitment to diversity reflected in our achievements:

+ Recognized as one of the World’s Most Ethical Companies since 2011.

+ Anywhere has also been designated a Great Place to Work since 2019.

+ Recognized by Fortune as one of America’s Most Innovative Companies.

+ Honored by Forbes as one of the World’s Best Employers for Diversity and Top Female Friendly Companies.

With a diverse employee population, we know we will succeed together and move real estate to what’s next. We hope you’ll join us.

EEO Statement: EOE including disability/veteran

**530498BR**

**Title:**

Multi-Unit Team Leader

**Our Company** **:**

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

**A Typical Day...**

Joining us as a **Multi-Unit Team Leader** , you'll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you'll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business.

You'll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required.

You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April.

**Job ID:**

530498BR

**City:**

Meadville

**State:**

Pennsylvania

**It would be even better if you also had...** **:**

+ Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions

**Why Work for Us**

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

+ **Employee Assistance Program** with Health Advocate.

+ **Wellbeing program** , BetterYou, to help you build healthy habits.

+ **Neurodiversity and caregiver support** available to you and your family.

+ **Various discounts** on everyday items and services.

+ **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

+ Click here to check out all available benefits (https://www.blockbenefits.com) .

**The Community You Will Join:**

At H&R Block we remain committed to building a Connected Culture — one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

**If you're looking to make an impact, H&R Block is the place for you.**

_1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment._

**What you'll bring to the team...** **:**

+ Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders

+ Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement

+ Assist DGM in recruiting and interviewing candidates for tax office associate positions

+ Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns

+ Lead daily team meetings and communicate essential information to tax office associates

+ Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices

+ Travel between offices as required

+ May prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment 1

**Your Expertise:**

+ People management experience, with the demonstrated ability to grow and develop associates

+ Demonstrated aptitude for growth plan execution and ability to lead towards growth culture

+ Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision

+ Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs

+ Computer proficient with the ability to use MS Office

+ Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience

+ Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course 1 (if preparing tax returns)

**Posting Title:**

Multi-Unit Team Leader

**Sponsored Job:**

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