Billing and Posting Clerks

Underwriting Account Service Associate- Construction Midwest

120681

Zurich North America is currently hiring an Underwriting Account Service Associate to join the {Insert Major Unit} team! As an Underwriting Account Service Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career.

At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected.

This is a hybrid work position, however, the candidate selected for this opportunity should be able to report into one of the following North American office locations: Pittsburgh, PA.

In this role you will be responsible for:

+ Reviews, evaluates, and summarizes risk exposures, controls, loss history, and financial condition to aid underwriting decisions around submission acceptance or declination.

+ Follows instructions from Underwriters in areas of policy rating, subjective pricing, policy construction, coverages & exclusions, mandatory forms, etc. to accurately quote and issue policies.

+ Provides account servicing support in collaboration with Underwriter and Manager, with responsibility for end-to-end servicing processes for new business, renewals, and endorsements for basic to moderately complex business and products.

+ Responds to written, verbal telephone inquiries appropriately and on time under close supervision by Underwriter and/or Manager. Working collaboratively with assigned underwriters.

+ Supports Underwriter with broker/agent/distributor/customer interactions by providing basic customer service skills.

Basic Qualifications:

+ Bachelor’s degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance areaOR

+ Zurich Certified Insurance Apprentice, including Associate Degree and no prior experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance areaOR

+ High School Diploma or Equivalent and 2 or more years of experience in the Administrative, Customer Service, Financial Services, Risk Management, or Insurance areaAND

+ Knowledge of data collection and analysis

+ Microsoft Office experience

Preferred Qualifications:

+ Insurance industry knowledge

+ Knowledge of processing, rating and policy management systems used in the insurance industry

+ Strong verbal and written communication skills

+ Superior skills in relationship building, active listening with customers and coworkers

+ Customer service experience

+ Enjoys working with details and providing accurate data in a timely manner

+ Self-directed to meet deadlines

+ Multi-tasking skills

+ 5% Travel

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

**Talent Referrals**

Have you spoken to your network about opportunities at Zurich? Do you know people who have the ideal profile for this exciting role? We really appreciate your efforts to recommend Zurich to your family and friends. This is a sign of trust and of your sincere belief that Zurich is an employer of choice. **Zurich North America has two separate and distinct talent referral programs in the US. To be eligible to receive a referral bonus award, and to ensure your referral is considered, it is very important that you submit your referral under the appropriate talent referral program.**

**Referral of Current Employees Only**

If you have a referral that is a current Zurich employee that you believe would be a great fit for this role, please click **here (https://apps.powerapps.com/play/e/default-473672ba-cd07-4371-a2ae-788b4c61840e/a/27a4c0a6-a111-4757-85f5-cee31b6bf8e2?tenantId=473672ba-cd07-4371-a2ae-788b4c61840e&sourcetime=1724949723738)** to submit your referred colleague's information. Your colleague will receive an invitation to apply for this position and you will receive a confirmation of receipt of your referral within 1-2 business days of the submission.

**Referrals of External Talent Only through Refer-a-Friend Program**

We value the external networks of our Zurich colleagues and encourage you to share Zurich opportunities with individuals whom you believe have the potential to be a great future Zurich colleague. Please clickhere (https://zurichinsurancenam.sharepoint.com/sites/chzOurPeople/SitePages/How-to-Refer-a-Friend-to-a-Job-at-Zurich.aspx) to learn more about referring your friends and family to Zurich. If you have a referral that you think would be a great fit for Zurich, click the "Refer Friend to a Job" action on the job posting to submit your referral.

Please visit the HR Portal to review Zurich's **US Talent Referral Award (https://sn.itsmservice.com/hrportal?id=kb\_article\_view&table=kb\_knowledge&sys\_id=a9f2a0cb878285506fff76a7cebb35b3)** policy for more details on these programs.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Location(s): AM-Pittsburgh

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Hiring Manager Name: Michelle Thomas

Recruiter Name: Suzan Zalan

Job Level: 3T

Division: National Accounts

Internal Referral Bonus: $500.00

External ​Referral Bonus: $1000.00

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**

The primary duty of the Renewal Account Executive is to retain existing agent and broker groups through exceptional service in order to promote health care sales and market UnitedHealth Care products. The Renewal Account Executive focuses on the small business market segment, those customers employing up to 50 employees.

**Primary Responsibilities:**

+ Develops business relationships with agents and / or brokers in order to renew existing accounts

+ Independently decides which brokers to focus on and which products to recommend

+ Promotes sales of health care products to small business (2 to 50 employees) customers, through brokers

+ Educating and keeping brokers up to date on UnitedHealth Care products and pricing

+ Evaluating and discussing with brokers how UnitedHealth Care products meet the needs of the brokers' customers

+ Independently developing and delivering recommendations to brokers on which products to market against competing products

+ Assisting brokers in developing sales proposals, including anticipating competing products and distinguishing United Healthcare's products from those competing products

+ Attains regional and health plan goals related to specific targeted health care products

+ Produces agent/broker sales that result in profitable premium levels for the company

This position requires the employee be located in Minnesota area once employed and/or Pennsylvania; please note this role does not offer relocation assistance.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ Current sales license or ability to obtain one upon hire

+ 3+ years of account management/sales experience

+ 3+ years of business proficiency in Microsoft Word and PowerPoint

+ 3+ years of experience preparing and presenting materials to clients

+ Ability to travel up to 25% to meet with brokers within the MN and/or PA area

+ Driver’s License and access to a reliable transportation

**Preferred Qualifications:**

+ 3+ years of experience with data analysis

+ 3+ years of experience working in partnership with underwriting and finance

The salary range for this role is $50,000 to $115,000 annually based on full-time employment. Role is also eligible to receive bonuses based on sales performance. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._

Location:

5010 Buffalo Rd, Northwest Harborcreek, Pennsylvania 16510 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

+ Career stability

+ Opportunities for advancement

+ Mindset App Reimbursement

+ Gym Reimbursement Program

+ Health insurance & Prescription plans, if eligible

+ Paid holidays, vacation, and sick days, if eligible

+ Life insurance

+ MetLaw Legal program

+ MetLife auto and home insurance

+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

+ 401(k) Savings Plan

+ Employee Stock Ownership Plan (ESOP)

+ 24-hour physician available for kids

+ Dental & Vision Plans

+ Business travel insurance

+ You Matter EAP

+ LifeLock Identity Theft Protection

+ Critical Illness/Group Accident Insurance

+ Dave Ramsey’s SmartDollar Program

Customer Service Representative Responsibilities:

+ Assist customers inside and outside a U-Haul center with U-Haul products and services.

+ Use smartphone-based U-Scan technology to manage rentals and inventory.

+ Move and hook up U-Haul trucks and trailers.

+ Clean and inspect equipment on the lot including checking fluid levels.

+ Answer questions and educate customers regarding products and services.

+ Prepare rental invoices and accept equipment returned from rental.

+ Install hitches and trailer wiring.

+ Fill propane (certification offered through U-Haul upon employment)

+ Drive a forklift (certification offered through U-Haul upon employment)

+ Other duties as assigned

+ Participate in ongoing continuous U-Haul education through U-Haul University.

+ Must be able to work weekends.

Customer Service Representative Minimum Qualifications:

+ Valid driver’s license and ability to maintain a good driving record

+ High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

**Description**

Join UPMC Washington's Business Office as an Account Representative! You'll manage patient accounts, handle billing inquiries, and ensure smooth financial operations. With your communication skills and attention to detail, you'll be a key player in providing accurate billing information and supporting our hospital's efficiency.

**Responsibilities:**

+ Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC Health System, including the demonstration of The Basics of Service Excellence towards patients, visitors, staff, peers, physicians and other departments within the organization.

+ Ability to work multiple payers

+ Verify accuracy of payment posting and reimbursement. Work with appropriate payer and/or department to resolve any payment discrepancies.

+ Identify root cause issues and demonstrate the ability to recommend corrective action steps to eliminate future occurrences of denials. Assist in claim appeal process and/or perform follow-up in accordance with Revenue Cycle policies and procedures.

+ Managed assigned book of business by ensuring the timeliness and accuracy of billing, collections, contractual postings, payments and adjustments of accounts based upon their functional area standards.

+ Evaluate and recommend referrals to agency, law firm, Financial Assistance and Bad Debt.

+ Understand third party billing and collection guidelines

+ Demonstrate knowledge of the current functionality of the patient accounting systems.

+ Identify issues and submit corrective action recommendations.

+ Ability to work independently with minimal supervision

+ Meet quality assurance benchmark standards and maintain productivity levels as defined by management.

Schedule: This is a full-time, in-person position!

+ Must have 1 year of claims/billing/collections experience; OR 4 years in a business office setting; OR a Bachelors Degree; OR an equivalent combination of education and experience.

+ Excellent interpersonal, organizational, communication and effective problem solving skills are necessary.

+ Must be able to communicate with patients, payers, outside agencies, and general public through telephone, electronic and written correspondence.

+ Prior working experience on personal computers, electronic calculators and office equipment is needed.

+ Must be multi-disciplined in billing, collections, denials, credit balances and/or the various payers.

+ Prior collections or medical billing experience with basic understanding of ICD9, CPT4, HCPCS, and medical terminology is preferred.

+ Familiarity with third party payer guidelines and reimbursement practices and available financial resources for payment of balances due is beneficial.

+ This position requires organization and time management skills. The incumbent must develop and manage relationships with colleagues in a professional, independent manner.

+ The position requires the ability to maintain confidentiality with regard to all assignments.

**Licensure, Certifications, and Clearances:**

+ Act 34

**UPMC is an Equal Opportunity Employer/Disability/Veteran**

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**

The primary duty of the Renewal Account Executive is to retain existing agent and broker groups through exceptional service in order to promote health care sales and market UnitedHealth Care products. The Renewal Account Executive focuses on the small business market segment, those customers employing up to 50 employees.

**Primary Responsibilities:**

+ Develops business relationships with agents and / or brokers in order to renew existing accounts

+ Independently decides which brokers to focus on and which products to recommend

+ Promotes sales of health care products to small business (2 to 50 employees) customers, through brokers

+ Educating and keeping brokers up to date on UnitedHealth Care products and pricing

+ Evaluating and discussing with brokers how UnitedHealth Care products meet the needs of the brokers' customers

+ Independently developing and delivering recommendations to brokers on which products to market against competing products

+ Assisting brokers in developing sales proposals, including anticipating competing products and distinguishing United Healthcare's products from those competing products

+ Attains regional and health plan goals related to specific targeted health care products

+ Produces agent/broker sales that result in profitable premium levels for the company

This position requires the employee be located in Minnesota area once employed and/or Pennsylvania; please note this role does not offer relocation assistance.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ Current sales license or ability to obtain one upon hire

+ 3+ years of account management/sales experience

+ 3+ years of business proficiency in Microsoft Word and PowerPoint

+ 3+ years of experience preparing and presenting materials to clients

+ Ability to travel up to 25% to meet with brokers within the MN and/or PA area

+ Driver’s License and access to a reliable transportation

**Preferred Qualifications:**

+ 3+ years of experience with data analysis

+ 3+ years of experience working in partnership with underwriting and finance

The salary range for this role is $50,000 to $115,000 annually based on full-time employment. Role is also eligible to receive bonuses based on sales performance. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._

Vanguard’s Investment Stewardship program acts as a voice for our investors to promote strong corporate governance focused on long-term investment returns at the companies in which our funds invest. Our Investment Stewardship program is closely aligned with Vanguard’s core purpose “to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.” Investment Stewardship supports this mission by engaging with executive leadership teams and boards of directors of the companies in which the Vanguard-advised funds invest, as well as voting at shareholder meetings to make sure that investors’ interests are always a priority.

The Investment Stewardship Research & Policy (ISRP) team leads the ongoing analysis, development, and application of proxy voting policies for the Vanguard-advised funds to promote governance practices aligned with long-term shareholder returns. In support of this objective, the team conducts ongoing research to ensure that the funds’ policies remain clear, current, and aligned with the best interests of the funds’ investors. Each role on the ISRP team has the opportunity to collaborate with practitioners across Investment Stewardship in service of our mission to “safeguard long-term investment returns for Vanguard-advised funds and their shareholders by being a respected, constructive voice on corporate governance matters with an enduring, pragmatic, and scalable approach anchored in rigorous data-driven case-by-case assessments.”

As a Senior Research & Policy Specialist, you will be responsible for leading complex quantitative and qualitative research initiatives in support of the Vanguard-advised funds proxy voting policy development process, providing analytical decision support for complex voting and engagement matters, and collaborating across the Investment Stewardship team to prioritize research efforts. You will be expected to build and apply deep subject matter expertise on global corporate governance matters and formulate policy and/or voting recommendations aligned with the best interests of fund shareholders.

Responsibilities:

+ Initiates and performs complex research projects utilizing quantitative and qualitative analysis of third party and proprietary data to test existing policies as well as develop new policy recommendations. Devises perspectives that enhance Vanguard's role as an investment stewardship leader in the industry.

+ Prepares written material, presentations, and statistical analyses to support the development of Vanguard's strategic positioning on current and emerging investment stewardship issues. Identifies various angles, including pros and cons, for each policy option, and presents recommendations to senior management.

+ Supports direct engagement conversations with senior officials from funds' portfolio companies to communicate Vanguard's views and expectations on stewardship issues.

+ Participates in the ongoing review and enhancement of Vanguard's investment stewardship policy. Performs detailed policy audits and makes recommendations on policy changes.

+ Serves as an internal authority on investment stewardship matters and collaborates with other subject matter experts to identify research requirements. Maintains strong working relationships and presents high impact analyses, findings, and recommendations to key internal and external stakeholders.

+ Oversees complex, group- or company-wide projects to ensure that project objectives are met, including the advancement of Investment Stewardship's impact on relevant stewardship issues.

+ Mentors and coaches other crew members to support individual and team-wide development. Maintains a high level of expertise by participating in industry events, industry working groups, corporate initiatives, and researching current events.

+ Contributes to internal training on Vanguard's global Investment Stewardship program. Ensures that new policies and/or procedures are communicated in a clear, concise manner.

+ Participates in special projects and performs other duties as assigned.

What it Takes:

+ Minimum of eight years related work experience, investment management and/or analysis experience preferred.

+ Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.

+ Ability to independently lead complex research and problem-solving exercises on corporate governance/investment stewardship matters.

+ Strong analytical and problem-solving skills.

+ Familiarity with various analytical tools and data frameworks.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

Our commitment to diversity, equity, and inclusion

Vanguard’s commitment to diversity, equity, and inclusion (DEI) is central to our ability to deliver on our mission. We aspire to create a work environment that is inclusive, equitable, and diverse—one that enables our employees, whom we call crew, to thrive and bring their best selves to work every day on behalf of our clients.

Cultivating DEI lifts our entire organization, and everyone shares accountability for our progress—from our senior leaders who lay the foundation and set the example for inclusive behaviors to crew who are growing in their personal DEI learning experiences.

Together, we’re on a mission. We are fueled by the value of diverse voices and connected through friendships and a culture of care—for our clients, our communities, and each other.

Vanguard’s DEI journey has no finish line. Our commitment is enduring, and we remain focused on the path ahead. To learn more about Vanguard goals and progress toward DEI, download our Diversity, Equity, and Inclusion Report (https://corporate.vanguard.com/content/corporatesite/us/en/corp/who-we-are/we-care-about/diversity-equity-inclusion.html) .

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Responsible for making and scheduling patient appointments in an efficient and timely manner. Assists clients in person and on the phone, providing information and communicating with various departments. Obtains and enters complete demographic and insurance information.

+ Days shift: 8:00 am - 5:00 pm

+ Monday - Friday | No Weekend/Holidays

**Responsibilities:**

+ Verify necessary information and records in the medical record and computerized scheduling system. Prepare patient charts for upcoming appointments.

+ Completes necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing. Maintain a clean, orderly waiting area including beverage area and reading materials.

+ Greet and register patients in a polite, prompt, helpful manner. Answer questions regarding patient appointments and testing. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.

+ Assist with inpatient billing process.

+ Assist physicians with transcription and dictation issues/concerns, and review process for accuracy

+ Process medical records release requests.

+ Identify stock levels of office supplies and assist with ordering/inventory management.

+ Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Answer telephone, screens calls, takes messages and provides information in a courteous manner.

+ Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely fashion

+ Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks. Schedule, coordinate and reschedule patient appointments. Relay necessary messages to staff and providers.

+ Other duties as assigned.

+ High school diploma or GED

+ Three years of work experience, preferably in a medical office setting.

+ Knowledge of medical terminology preferred.

+ Word processing and computer experience required.

**Licensure, Certifications, and Clearances:**

+ Act 31 Child Abuse Reporting with renewal

+ Act 33 with renewal

+ Act 34 with renewal

+ Act 73 FBI Clearance with renewal

**UPMC is an Equal Opportunity Employer/Disability/Veteran**

Location:

2101 Columbia Blvd, Bloomsburg, Pennsylvania 17815 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

+ Career stability

+ Opportunities for advancement

+ Mindset App Reimbursement

+ Gym Reimbursement Program

+ Health insurance & Prescription plans, if eligible

+ Paid holidays, vacation, and sick days, if eligible

+ Life insurance

+ MetLaw Legal program

+ MetLife auto and home insurance

+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

+ 401(k) Savings Plan

+ Employee Stock Ownership Plan (ESOP)

+ 24-hour physician available for kids

+ Dental & Vision Plans

+ Business travel insurance

+ You Matter EAP

+ LifeLock Identity Theft Protection

+ Critical Illness/Group Accident Insurance

+ Dave Ramsey’s SmartDollar Program

Customer Service Representative Responsibilities:

+ Assist customers inside and outside a U-Haul center with U-Haul products and services.

+ Use smartphone-based U-Scan technology to manage rentals and inventory.

+ Move and hook up U-Haul trucks and trailers.

+ Clean and inspect equipment on the lot including checking fluid levels.

+ Answer questions and educate customers regarding products and services.

+ Prepare rental invoices and accept equipment returned from rental.

+ Install hitches and trailer wiring.

+ Fill propane (certification offered through U-Haul upon employment)

+ Drive a forklift (certification offered through U-Haul upon employment)

+ Other duties as assigned

+ Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

+ Valid driver’s license and ability to maintain a good driving record

+ High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Description

EZ Pass – Customer Service Representative Job Description

Payrate: 18/Hr

Shifts: Monday-Friday, all day shifts – hours will be communicated by OPM

Holiday Pay

PTO (Paid Time Off) Accrual

Opportunity to apply to work from home at 90 days on assignment

Compliance: Drug Screen, Background Check & any applicable EZ Pass fines identified at submittal

o New hires can join a local leader in transit technology! Since 1939, EZ pass’s award-winning organization has grown to become a leading service provider for government agencies and transportation department across the U.S.

• This position is responsible for answering incoming phone calls from existing customers regarding account information and offering information to potential customers.

• Taking new applications and processing payments via phone, documenting customer concerns and problems, updating and changing account holder information, basic data entry and follow up mail & email correspondence.

• Performs account maintenance, including account changes, adjustments, and statement requests

• Accurately explains the terms/conditions and policies/procedures relating to the account

• Prepares reports including CSR Daily Activity report and cash out report

• Demonstrate the ability to proactively address customer requests and explain terms and conditions

• Position offers Monday-Friday day shift hours

Skills

Customer service, Microsoft office, data entry, Call center, Customer support, Customer service skills, Customer service oriented

Additional Skills & Qualifications

Must Haves:

1. Proficient Data Entry and Computer Literacy

2. Positive demeanor

3. Customer Service experience - Call Center preferred, but not necessary

4. Strong attendance record

5. Reliable transportation or ability to travel on the bus route

6. HS Diploma or GED - need proof for onboarding

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Harrisburg,PA.

Application Deadline

This position is anticipated to close on Apr 7, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Location:

1647 N 5th St, Reading, Pennsylvania 19601 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

+ Career stability

+ Opportunities for advancement

+ Mindset App Reimbursement

+ Gym Reimbursement Program

+ Health insurance & Prescription plans, if eligible

+ Paid holidays, vacation, and sick days, if eligible

+ Life insurance

+ MetLaw Legal program

+ MetLife auto and home insurance

+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

+ 401(k) Savings Plan

+ Employee Stock Ownership Plan (ESOP)

+ 24-hour physician available for kids

+ Dental & Vision Plans

+ Business travel insurance

+ You Matter EAP

+ LifeLock Identity Theft Protection

+ Critical Illness/Group Accident Insurance

+ Dave Ramsey’s SmartDollar Program

Customer Service Representative Responsibilities:

+ Assist customers inside and outside a U-Haul center with U-Haul products and services.

+ Use smartphone-based U-Scan technology to manage rentals and inventory.

+ Move and hook up U-Haul trucks and trailers.

+ Clean and inspect equipment on the lot including checking fluid levels.

+ Answer questions and educate customers regarding products and services.

+ Prepare rental invoices and accept equipment returned from rental.

+ Install hitches and trailer wiring.

+ Fill propane (certification offered through U-Haul upon employment)

+ Drive a forklift (certification offered through U-Haul upon employment)

+ Other duties as assigned

+ Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

+ Valid driver’s license and ability to maintain a good driving record

+ High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.