Billing and Posting Clerks

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**

The Regional Account Manager, Oncology is expected to develop and execute a territory sales plan, develop sales targets, close sales, coordinate sales efforts with strategic manufacturing partners, support the needs of the medical practice clients and participate in company sales planning, meetings and reporting as it relates to specialty medications and therapy management. The successful candidate will have a proven track record of achieving results, building relationships, customer focus, and promoting all sales and marketing programs. Job will require occasional evening events and some overnight travel.

This is a commission eligible position and covers the state of New Jersey and part of New York.

**Primary Responsibilities:**

+ Develop territory sales plan

+ Research and identify sales targets

+ Make cold calls

+ Use consultative sales process, probe for customer information and barriers

+ Develop creative solutions to gain profitable business

+ Creates relationships with manufacturers

+ Close sales

+ Serve needs of medical practice accounts and solve underlying issues

+ Balance field sales activities with account management duties and disciplines

+ Maintain current business by providing a high level of customer service

+ Manage territory T&E and customer related expenses

+ Travel 25% with occasional evening or weekend event participation

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ 5+ years of experience in medical device, lab, pharmaceutical or specialty pharmacy sales

+ Proficient use of Outlook, Word, Excel and Power Point

+ Proven track record of sales success

+ Travel 50%

**Preferred Qualifications:**

+ 1+ years of Oncology experience

+ Autoimmune, Multiple Sclerosis, Oncology or Gastroenterology therapy sales experience

+ Proven relationships with New Jersey area hospitals, health systems, and independent practice

**New Jersey Residents Only:** The salary range for this role is $60,000 to $130,000 annually. Role is also eligible to receive bonuses based on sales performance. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

**Careers with MedExpress** . At MedExpress, part of the Optum family of businesses, we believe in delivering quality, convenient, affordable health care and exceeding our patients’ expectations. Our neighborhood medical centers are open every day from 8:00 a.m. – 8:00 p.m. with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what’s really important. Join us to start **Caring. Connecting. Growing together.**

As a **Front Office Assistant** , you will be responsible for greeting patients and providing support to medical staff. This role is based in one of our MedExpress urgent care centers. If you’re a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we’d love for you to join our team!

Our teams utilize a collaborative working model to build connections across our centers and communities. The primary center for this position is Somerset, PA, though you may also operate in other local work sites on an as needed basis.

**Location:** 1490 NORTH CENTER AVE SOMERSET, PA 15501; Travel may be required to Johnstown clinic, as needed.

**Status:** Full-Time

**Schedule:** (3) x 12-hour shifts (7:45 a.m. – 8:15 p.m.) per week. Hours may include rotating weekends/holidays and may vary with patient volume and business need.

**Specialty:** MedExpress Urgent Care

**Primary Responsibilities:**

+ Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area

+ Welcome all clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process

+ Answer multi-phone lines, complete daily patient callbacks, and file, fax, and scan documentation

+ Collect all insurance information, verify patient demographics, process payments, and complete phone sheets

+ Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses

**In addition, you may receive:**

+ Hourly rate incentives (Flex Pay, Standby Pay)

+ Paid Time Off which you start to accrue with your first pay period

+ Career development and training for other roles you may be interested in

+ Medical Plan options, Dental, Vision, Life & AD&D Insurance

+ 401(k) Savings Plan, Employee Stock Purchase Plan

+ Education Reimbursement

+ Employee Discounts

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ High School Diploma / GED (or higher)

+ 1+ years of customer service OR medical office experience

+ 1+ years of experience with basic computer software

+ Willing and able to learn electronic medical records

**Preferred Qualifications:**

+ Understanding of occupational medicine and/or urgent care

+ Experience collecting health insurance information and/or processing patient payments

+ Experience with patient registration

+ 6+ months of experience navigating computer systems, tools, and technologies – such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

\#RPO \#RED

CMS, ZOLLMED.com

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:

+ LifeVest (https://lifevest.zoll.com/) , the world first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.

+ HFMS (https://cardiacdiagnostics.zoll.com/products/heart-failure-arrhythmia-management-system/) (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.

+ TherOx (https://www.zoll.com/products/supersaturated-oxygen-therapy/therox-sso2-system) Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.

JOB FUNCTIONS

Job Type: Remote

Essential Functions

+ Work as part of a field team to advance the commercial adoption of TherOx SSO2 therapy.

+ Work with the field team to develop a strategy to drive TherOx SSO2 utilization at targeted accounts.

+ Partner with marketing, clinical affairs, reimbursement, business operations, and other ZOLL internal teams to increase case growth.

+ Uncover and address physician and staff barriers to SSO2 utilization and adoption.

+ Independently conduct on-site education and consulting for clinicians and allied health personnel.

+ Develop and deploy the clinical content to be included in marketing events that create therapy awareness and adoption.

+ Develop presentations for conventions, forums, and meetings for the purpose of product awareness.

+ Meet or exceed case growth objectives via education, training and sales activities.

+ Drive continuous expansion of the user base through product, clinical and marketing data.

+ Provide insight into SSO2 patient outcomes to key hospital system stakeholders.

+ Provide product evaluation and support in hospitals and other medical facilities.

+ Support customers’ efforts to adapt and incorporate new therapy (i.e. SSO2) into the workflow of the hospital.

+ Conduct routine customer visits and document visits accurately and timely.

+ Provide support during live cases to customers virtually or in-person.

+ Provide on-call support as assigned, on a rotating basis.

+ Comply with all policies and standards.

+ Any other job responsibilities as assigned by management and subject to modification.

QUALIFICATIONS

Education

+ Associates degree in Nursing or Life Sciences required, Bachelor’s degree preferred.

Work Experience

+ Minimum at least 5 years' relevant experience required

+ Interventional cardiovascular medicine, and/or medical device sales experience preferred.

Knowledge, Skills and Abilities

+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

+ Beneficial but not required: work experience in a hospital cath lab, a basic knowledge of interventional cardiology procedures, and general sales experience.

+ Ability to understand and escalate customer issues in a timely manner to the supervisor

+ Excellent follow-through skills, interpersonal skills, hardworking and be detailed oriented

+ Demonstrated excellence in organization and time management skills. Able to perform multiple tasks efficiently.

Travel Requirements

+ 80% travel required

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. This part-time position is expected to work about 25 hours per week.

**Responsibilities:**

+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.

+ Process payments for cash account customers.

+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.

+ Back-up support to sales counter with walk in and telephone inquiries.

**Qualifications:**

+ High School Degree or Equivalent required

+ Associates’ Degree (U.S.)/College Diploma (Canada) preferred

+ 2-4 years of relevant experience

+ Solid interpersonal skills that allow one to work effectively in a diverse working environment

+ Able to effectively communicate both verbally and in writing

+ Able to work well under pressure

+ Strong attention to detail

+ Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times

+ Computer literate, including effective working skills of MS Word, Excel, and e-mail

_Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer._

_\#LI-HD1_

Are you ready to make a difference in the lives of cancer patients? We’re seeking an Administrative Assistant who thrives in a dynamic environment and is passionate about providing exceptional care. As part of our team, you’ll play a crucial role in ensuring the smooth operation of our office, supporting our dedicated clinical staff, and making a positive impact on patient experiences. The main responsibility of this role will be checking in patients at the front desk and scheduling patient appointments.

This role supports our Radiation Oncology department at the Hillman Cancer Center in Shadyside. This position works 6:30 am - 3:00 pm Monday through Friday. No evenings, weekends, or holidays!

_Why Choose Us?_

+ Meaningful Work: Every task you perform contributes directly to patient care.

+ Collaborative Environment: Work alongside compassionate professionals who share your commitment.

+ Growth Opportunities: Expand your skills and advance your career in the field of oncology.

+ Patient-Centered Approach: Be part of a team that prioritizes patient well-being above all else.

If you are detail-oriented, organized, and committed to providing excellent administrative support, we encourage you to apply for this position. Join our team and contribute to our mission of delivering exceptional patient care and support in the field of oncology!

**Responsibilities:**

+ Under general direction, provides varied administrative support to a department or group of professionals.

+ May make travel arrangements.

+ Maintains various accounting and budgetary records (i.e., completes expense reports).

+ Collects, compiles, and analyzes moderately complex data and information. Composes straightforward written descriptions of results. Researches, drafts, and/or abstracts reports (i.e., conduct initial research to gather information for the Supervisor regarding topic of interest).

+ May also perform all responsibilities of an Administrative Assistant - Associate: Performs routine clerical functions, such as copying, sorting, filing, and typing. Sets up and maintains varied office files, logs, and records office activities.Orders office supplies and maintains office equipment.

+ Answers, screens, and routes incoming calls and messages. Responds to routine questions

+ Greets, screens, and directs visitors to appropriate staff member.

+ Reviews administrative procedures and interprets them for employees.

+ Maintains supervisor's calendar (i.e., proactively schedules meetings on supervisor's behalf, makes recommendations for large meeting venues and catering, takes leadership role to ensure meetings flow smoothly).

+ Assists supervisor and department with presentations (i.e., provides content editing/content recommendations in addition to standard proofing).

+ Composes routine, general, and unique/independent correspondence (i.e., sends more than standard emails, begins to modify content of email on behalf of department head, reads and answers correspondence).

+ High school diploma or equivalent

+ Three years experience in an administrative support role

+ Prior customer service experience preferred.

+ Medical office experience highly preferred, including experience scheduling patient appointments

+ Ability to perform advanced functions in word processing, electronic mail/calendar, spreadsheet, presentation and database software

+ Ability to use applicable MS Suite products

+ Working knowledge of business processes and procedures

**Licensure, Certifications, and Clearances:**

+ Act 34

**UPMC is an Equal Opportunity Employer/Disability/Veteran**

Responsible for making and scheduling patient appointments in an efficient and timely manner. Assists clients in person and on the phone, providing information and communicating with various departments. Obtains and enters complete demographic and insurance information.

+ Dayshift, As scheduled between 7:30 am - 5:00 pm

+ Monday - Friday | No Weekends or Major Holidays!

Responsibilities:

+ Verify necessary information and records in the medical record and computerized scheduling system. Prepare patient charts for upcoming appointments.

+ Completes necessary paperwork such as encounter forms and referrals. Use the computer system to generate information necessary for billing. Maintain a clean, orderly waiting area including beverage area and reading materials.

+ Answer questions regarding patient appointments and testing. Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.

+ Assist with inpatient billing process.

+ Assist physicians with transcription and dictation issues/concerns, and review process for accuracy

+ Process medical records release requests.

+ Identify stock levels of office supplies and assist with ordering/inventory management.

+ Maintain and update current information on physicians' schedules ensuring that patients are scheduled properly and appointments are confirmed. Answer telephone, screen calls, take messages, and courteously provide information.

+ Schedule diagnostic testing and obtain insurance authorizations, verifications, and referrals in a timely fashion

+ Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/reconciliation, and other tasks. Schedule, coordinate, and reschedule patient appointments. Relay necessary messages to staff and providers.

+ Other duties as assigned

+ High school diploma or GED

+ Three years of work experience, preferably in a medical office setting.

+ Knowledge of medical terminology preferred.

+ Word processing and computer experience required.

**Licensure, Certifications, and Clearances:**

+ Act 31 Child Abuse Reporting with renewal

+ Act 33 with renewal

+ Act 34 with renewal

+ Act 73 FBI Clearance with renewal

**UPMC is an Equal Opportunity Employer/Disability/Veteran**

**Purpose:**

The Business Analyst will work closely with UPMC Enterprises’ leadership by providing strong controllership and financial monitoring over UPMC Enterprises’ portfolio of heath care focused companies, technologies and solutions. The Business Analyst will also support the portfolio companies’ management teams by assisting with accounting matters, financial modeling, and other ad-hoc requests.

Responsibilities:

+ · Interprets financial transactions and events for users who must make economic or business decisions

+ · Assists in the month-end close, including posting journal entries and preparing financial statements in conformance with GAAP, and communicates results to relevant executives/stakeholders

+ · Prepares clear and concise workpapers to support business decisions and to defend positions taken by UPMC Enterprises

+ · Partners with the portfolio company’s executive management to address their accounting and strategic finance needs, such as interpreting financial transactions, developing financial models/budgets/forecasts, reviewing financial statements, supporting contract negotiations, and building board meeting materials

+ · Drives continued business intelligence to understand market forces, size of opportunity, addressable market, profit drivers, differentiators needed to create winning solutions

+ · Builds and maintains data visualizations using Microsoft Power BI to present dynamic insights of UPMC Enterprises’ financial activity

+ · Assists in the annual portfolio valuation and budgeting process

+ · Analyzes financial results and develops reports for execute-level and board-level leadership

+ · Supports coaching and development of other team members

+ · Performs all above in accordance with system-wide competencies/behaviors

+ · Performs other duties as assigned

· Bachelor’s degree in accounting or finance with a minimum of 2 years of relevant experience

· CPA is preferred

· Excellent problem solving, interpersonal, organizational, analytical, and communication skills (both oral and written)

· Competent in Microsoft 365 products, including Excel and Power BI

· Proven ability to meet time-sensitive deadlines and commitments

**Licensure, Certifications, and Clearances:**

**UPMC is an Equal Opportunity Employer/Disability/Veteran**

Are you ready to make a difference in the lives of cancer patients? Look no further! UPMC Hillman Cancer Center is thrilled to offer an exciting opportunity for a full-time Office Assistant to support our Somerset medical oncology office. If you’re passionate about efficient patient care, excellent communication, and contributing to a dynamic team, this role is for you.

_Why Choose Us?_

+ Meaningful Work: As an Office Assistant, you’ll play a vital role in making and scheduling patient appointments, ensuring timely and efficient service.

+ Work-Life Balance: Enjoy a Monday-Friday daylight schedule—no evenings, weekends, or holidays!

+ Patient-Centric Approach: Assist patients both in person and over the phone, providing essential information and collaborating with various departments.

+ Ideal Candidate: If you have prior experience in an outpatient medical office, are comfortable with high call volumes, and have a knack for electronic medical records and medical terminology, we want to hear from you!

+ Make an Impact: Explore this opportunity and discover how you can positively influence the lives of others while building the career you’ve always dreamed of. Apply today!

**Responsibilities:**

+ Verify that necessary information and records are in the medical record and computerized scheduling system.

+ Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.

+ Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform the appropriate department/person of person's arrival performing appropriate check-in and check-out functions.

+ Maintain clean, orderly waiting area including beverage area and reading materials.

+ Prepare patient charts for upcoming appointments.

+ Answer telephone, screen calls, take messages, and provide information.

+ Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.

+ Complete necessary paperwork such as encounter forms and referrals. Use a computer system to generate the information necessary for billing.

+ Answer questions regarding patient appointments and testing.

+ Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.

+ Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.

+ High school diploma or GED is required.

+ 1 year work experience, preferably in a medical office setting.

+ Knowledge of medical terminology preferred.

+ Word processing and computer experience preferred.

**Licensure, Certifications, and Clearances:**

+ Act 34

**UPMC is an Equal Opportunity Employer/Disability/Veteran**

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Job Description:**

**Job Summary**

Job Description

The Healthcare Senior Account Executive achieves the assigned sales plan by generating profitable UPS revenue growth through the development of new business and the retention of existing business within their assigned accounts. The incumbent analyzes customers’ current supply chain needs to create appropriate solutions and promptly respond to customers’ requests. This position builds successful partnerships with key stakeholders at all levels of customers’ organizations to cultivate relationships and generate revenue opportunities across all product and service lines. This role meets with customers to discuss complaints and obtain supporting documentation (e.g., invoices, etc.). This position collaborates with operations to implement accounts with special needs (e.g., unique delivery schedules, extra conveyors, additional drivers, etc.) to adequately handle customers’ shipping needs.

**Primary territory: Covers Harrisburg, PA.**

**Responsibilities**

+ Executes on previously signed contracts to introduce new products and services to customers and expand business within customer accounts

+ Performs pre-call analysis (e.g., research account history, shipping details, complaints, etc.) to prepare for sales calls.

+ Responds to internal sales leads from various sources (e.g., operations, Package Operations staff, etc.) to identify sales opportunities and create a sales strategy

+ Analyzes price quotes to verify accuracy and determine how to propose the solution to the customer

+ Generates customer-facing reports to outline shipping history, billing history, and accounts’ incentives (i.e., contracted discounts) and renegotiate contracts

+ Documents customer information and provides account status to the sales team

+ Trains customers on proper packaging techniques to avoid damages

**Preferences**

+ Demonstrates familiarity with the core service offerings across business units and deep familiarity with product, service, and customer facing technology offerings of at least one business unit

+ Possesses knowledge of competitors' offerings and the features of their products, services, and customer facing technology solutions; describes types of customers that would benefit from selected offerings; compares and contrasts UPS's and competitor's products, services, and customer facing technology solutions; able to compare and contrast the customer's experience of engaging with UPS and primary competitors across all touch-points; summarizes positive and negative gaps; develops plans to leverage advantages and correct disadvantages

+ Considers industry and financial trends when making account decisions; understands critical aspects of business models and operating structures to provide input into decisions

+ Demonstrates a detailed understanding of competitor’s strategies and offerings; collects, analyzes, and interprets competitive information; identifies areas where UPS is at a competitive disadvantage and suggests ideas for improving its competitive position

+ Works with others to research stakeholders' and key decision-makers' needs, requirements, and perspectives; describes in general terms customer characteristics, preferences, history, processes and constraints; lists what products and services are currently used by customers; uses knowledge of customers to provide input into which products or features to promote.

+ Understands customer’s general business needs and knows the account status; may provide information about accounts for use in planning account strategy

+ Demonstrates a basic understanding of proper processes, procedures, and use of technology for intermodal transportation

+ Demonstrates the ability to use negotiation techniques in less complex situations; recognizes the potential impact of negotiation proceedings on the business; gains consensus from involved parties

+ Recognizes when customers are having issues; identifies resolution to basic customer issues and recommends solutions

+ Builds and maintains relationships throughout a customer organization; makes recommendations regarding account decisions or strategies

+ Demonstrates a detailed understanding of supply chain concepts; makes recommendations for changes to solve supply chain problems

+ Experience with supply chain concepts

**BASIC QUALIFICATIONS:**

+ Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer

+ Employer will not sponsor a visa for this or future positions

+ Must be currently located in the same geographic location as the job or willing to relocate yourself

+ Must have a Bachelor’s Degree (or internationally comparable degree) or be a current UPS employee with three years of UPS experience

**OTHER CRITERIA:**

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

**Additional Information for Internal Candidates:**

Primary territory: Covers Harrisburg, PA.

This job is a grade 230.

The last day to apply is eod Sept 18th 2024

\#UPSHealthcare

**Employee Type:**

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

**Company:** UNITED PARCEL SERVICE

**Category:** Business Development

**Requisition Number:** R24032739

**Location:** Harrisburg,Pennsylvania

Location:

925 York Rd, Gettysburg, Pennsylvania 17325 United States of America

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is “Hire Fast, Pay Fast." You can start today and get paid today! Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

+ Career stability

+ Opportunities for advancement

+ Mindset App Reimbursement

+ Gym Reimbursement Program

+ Health insurance & Prescription plans, if eligible

+ Paid holidays, vacation, and sick days, if eligible

+ Life insurance

+ MetLaw Legal program

+ MetLife auto and home insurance

+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more

+ 401(k) Savings Plan

+ Employee Stock Ownership Plan (ESOP)

+ 24-hour physician available for kids

+ Dental & Vision Plans

+ Business travel insurance

+ You Matter EAP

+ LifeLock Identity Theft Protection

+ Critical Illness/Group Accident Insurance

+ Dave Ramsey’s SmartDollar Program

Customer Service Representative Responsibilities:

+ Assist customers inside and outside a U-Haul center with U-Haul products and services.

+ Use smartphone-based U-Scan technology to manage rentals and inventory.

+ Move and hook up U-Haul trucks and trailers.

+ Clean and inspect equipment on the lot including checking fluid levels.

+ Answer questions and educate customers regarding products and services.

+ Prepare rental invoices and accept equipment returned from rental.

+ Install hitches and trailer wiring.

+ Fill propane (certification offered through U-Haul upon employment)

+ Drive a forklift (certification offered through U-Haul upon employment)

+ Other duties as assigned

+ Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

+ Valid driver’s license and ability to maintain a good driving record

+ High school diploma or equivalent

+ Must be able to work nights and weekends

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.