Business Management & Administration
Interact with customers to provide basic or scripted information in response to routine inquiries about products and services.
Business Management & Administration Industry
Are you interested in training?
Contact an Advisor for more information on this career!Customer Service Representatives
Average
$39,400
ANNUAL
$18.94
HOURLY
Entry Level
$24,850
ANNUAL
$11.95
HOURLY
Mid Level
$37,080
ANNUAL
$17.83
HOURLY
Expert Level
$58,640
ANNUAL
$28.19
HOURLY
Customer Service Representatives
705
Current Available Jobs
Customer Service Representatives
Job Titles
Entry Level
JOB TITLE
Probationary Customer Service Representative
Mid Level
JOB TITLE
Customer Service Representative
Expert Level
JOB TITLE
Supervisor Customer
Supporting Programs
Customer Service Representatives
Customer Service Representatives
01
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
02
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
03
Check to ensure that appropriate changes were made to resolve customers' problems.
04
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
05
Determine charges for services requested, collect deposits or payments, or arrange for billing.
06
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
07
Refer unresolved customer grievances to designated departments for further investigation.
08
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
09
Review insurance policy terms to determine whether a particular loss is covered by insurance.
10
Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers' claims.
Customer Service Representatives
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
Customer and Personal Service
KNOWLEDGE
English Language
KNOWLEDGE
Administration and Management
KNOWLEDGE
Sales and Marketing
KNOWLEDGE
Mathematics
SKILL
Active Listening
SKILL
Service Orientation
SKILL
Speaking
SKILL
Reading Comprehension
SKILL
Critical Thinking
ABILITY
Oral Comprehension
ABILITY
Oral Expression
ABILITY
Speech Clarity
ABILITY
Speech Recognition
ABILITY
Problem Sensitivity
Customer Service Representatives
Location:
1052 Washington Blvd, Pittsburgh, Pennsylvania 15206 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
+ Career stability
+ Opportunities for advancement
+ Mindset App Reimbursement
+ Gym Reimbursement Program
+ Health insurance & Prescription plans, if eligible
+ Paid holidays, vacation, and sick days, if eligible
+ Life insurance
+ MetLaw Legal program
+ MetLife auto and home insurance
+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
+ 401(k) Savings Plan
+ Employee Stock Ownership Plan (ESOP)
+ 24-hour physician available for kids
+ Dental & Vision Plans
+ Business travel insurance
+ You Matter EAP
+ LifeLock Identity Theft Protection
+ Critical Illness/Group Accident Insurance
+ Dave Ramsey’s SmartDollar Program
Customer Service Representative Responsibilities:
+ Assist customers inside and outside a U-Haul center with U-Haul products and services.
+ Use smartphone-based U-Scan technology to manage rentals and inventory.
+ Move and hook up U-Haul trucks and trailers.
+ Clean and inspect equipment on the lot including checking fluid levels.
+ Answer questions and educate customers regarding products and services.
+ Prepare rental invoices and accept equipment returned from rental.
+ Install hitches and trailer wiring.
+ Fill propane (certification offered through U-Haul upon employment)
+ Drive a forklift (certification offered through U-Haul upon employment)
+ Other duties as assigned
+ Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
+ Valid driver’s license and ability to maintain a good driving record
+ High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Full Time
Location:
3000 Liberty Ave, Pittsburgh, Pennsylvania 15201 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
+ Career stability
+ Opportunities for advancement
+ Mindset App Reimbursement
+ Gym Reimbursement Program
+ Health insurance & Prescription plans, if eligible
+ Paid holidays, vacation, and sick days, if eligible
+ Life insurance
+ MetLaw Legal program
+ MetLife auto and home insurance
+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
+ 401(k) Savings Plan
+ Employee Stock Ownership Plan (ESOP)
+ 24-hour physician available for kids
+ Dental & Vision Plans
+ Business travel insurance
+ You Matter EAP
+ LifeLock Identity Theft Protection
+ Critical Illness/Group Accident Insurance
+ Dave Ramsey’s SmartDollar Program
Customer Service Representative Responsibilities:
+ Assist customers inside and outside a U-Haul center with U-Haul products and services.
+ Use smartphone-based U-Scan technology to manage rentals and inventory.
+ Move and hook up U-Haul trucks and trailers.
+ Clean and inspect equipment on the lot including checking fluid levels.
+ Answer questions and educate customers regarding products and services.
+ Prepare rental invoices and accept equipment returned from rental.
+ Install hitches and trailer wiring.
+ Fill propane (certification offered through U-Haul upon employment)
+ Drive a forklift (certification offered through U-Haul upon employment)
+ Other duties as assigned
+ Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
+ Valid driver’s license and ability to maintain a good driving record
+ High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Full Time
Location:
1440 Cumberland St, Lebanon, Pennsylvania 17042 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
+ Career stability
+ Opportunities for advancement
+ Mindset App Reimbursement
+ Gym Reimbursement Program
+ Health insurance & Prescription plans, if eligible
+ Paid holidays, vacation, and sick days, if eligible
+ Life insurance
+ MetLaw Legal program
+ MetLife auto and home insurance
+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
+ 401(k) Savings Plan
+ Employee Stock Ownership Plan (ESOP)
+ 24-hour physician available for kids
+ Dental & Vision Plans
+ Business travel insurance
+ You Matter EAP
+ LifeLock Identity Theft Protection
+ Critical Illness/Group Accident Insurance
+ Dave Ramsey’s SmartDollar Program
Customer Service Representative Responsibilities:
+ Assist customers inside and outside a U-Haul center with U-Haul products and services.
+ Use smartphone-based U-Scan technology to manage rentals and inventory.
+ Move and hook up U-Haul trucks and trailers.
+ Clean and inspect equipment on the lot including checking fluid levels.
+ Answer questions and educate customers regarding products and services.
+ Prepare rental invoices and accept equipment returned from rental.
+ Install hitches and trailer wiring.
+ Fill propane (certification offered through U-Haul upon employment)
+ Drive a forklift (certification offered through U-Haul upon employment)
+ Other duties as assigned
+ Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
+ Valid driver’s license and ability to maintain a good driving record
+ High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Full Time
Location:
1200 Western Ave, Pittsburgh, Pennsylvania 15233 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
+ Career stability
+ Opportunities for advancement
+ Mindset App Reimbursement
+ Gym Reimbursement Program
+ Health insurance & Prescription plans, if eligible
+ Paid holidays, vacation, and sick days, if eligible
+ Life insurance
+ MetLaw Legal program
+ MetLife auto and home insurance
+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
+ 401(k) Savings Plan
+ Employee Stock Ownership Plan (ESOP)
+ 24-hour physician available for kids
+ Dental & Vision Plans
+ Business travel insurance
+ You Matter EAP
+ LifeLock Identity Theft Protection
+ Critical Illness/Group Accident Insurance
+ Dave Ramsey’s SmartDollar Program
Customer Service Representative Responsibilities:
+ Assist customers inside and outside a U-Haul center with U-Haul products and services.
+ Use smartphone-based U-Scan technology to manage rentals and inventory.
+ Move and hook up U-Haul trucks and trailers.
+ Clean and inspect equipment on the lot including checking fluid levels.
+ Answer questions and educate customers regarding products and services.
+ Prepare rental invoices and accept equipment returned from rental.
+ Install hitches and trailer wiring.
+ Fill propane (certification offered through U-Haul upon employment)
+ Drive a forklift (certification offered through U-Haul upon employment)
+ Other duties as assigned
+ Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
+ Valid driver’s license and ability to maintain a good driving record
+ High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Full Time
Location:
4911 William Penn Hwy, Monroeville, Pennsylvania 15146 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
+ Career stability
+ Opportunities for advancement
+ Mindset App Reimbursement
+ Gym Reimbursement Program
+ Health insurance & Prescription plans, if eligible
+ Paid holidays, vacation, and sick days, if eligible
+ Life insurance
+ MetLaw Legal program
+ MetLife auto and home insurance
+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
+ 401(k) Savings Plan
+ Employee Stock Ownership Plan (ESOP)
+ 24-hour physician available for kids
+ Dental & Vision Plans
+ Business travel insurance
+ You Matter EAP
+ LifeLock Identity Theft Protection
+ Critical Illness/Group Accident Insurance
+ Dave Ramsey’s SmartDollar Program
Customer Service Representative Responsibilities:
+ Assist customers inside and outside a U-Haul center with U-Haul products and services.
+ Use smartphone-based U-Scan technology to manage rentals and inventory.
+ Move and hook up U-Haul trucks and trailers.
+ Clean and inspect equipment on the lot including checking fluid levels.
+ Answer questions and educate customers regarding products and services.
+ Prepare rental invoices and accept equipment returned from rental.
+ Install hitches and trailer wiring.
+ Fill propane (certification offered through U-Haul upon employment)
+ Drive a forklift (certification offered through U-Haul upon employment)
+ Other duties as assigned
+ Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
+ Valid driver’s license and ability to maintain a good driving record
+ High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Full Time
Location:
3001 MacArthur Rd, Whitehall, Pennsylvania 18052 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
+ Career stability
+ Opportunities for advancement
+ Mindset App Reimbursement
+ Gym Reimbursement Program
+ Health insurance & Prescription plans, if eligible
+ Paid holidays, vacation, and sick days, if eligible
+ Life insurance
+ MetLaw Legal program
+ MetLife auto and home insurance
+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
+ 401(k) Savings Plan
+ Employee Stock Ownership Plan (ESOP)
+ 24-hour physician available for kids
+ Dental & Vision Plans
+ Business travel insurance
+ You Matter EAP
+ LifeLock Identity Theft Protection
+ Critical Illness/Group Accident Insurance
+ Dave Ramsey’s SmartDollar Program
Customer Service Representative Responsibilities:
+ Assist customers inside and outside a U-Haul center with U-Haul products and services.
+ Use smartphone-based U-Scan technology to manage rentals and inventory.
+ Move and hook up U-Haul trucks and trailers.
+ Clean and inspect equipment on the lot including checking fluid levels.
+ Answer questions and educate customers regarding products and services.
+ Prepare rental invoices and accept equipment returned from rental.
+ Install hitches and trailer wiring.
+ Fill propane (certification offered through U-Haul upon employment)
+ Drive a forklift (certification offered through U-Haul upon employment)
+ Other duties as assigned
+ Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
+ Valid driver’s license and ability to maintain a good driving record
+ High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Full Time
Location:
7785 Spring Creek Rd, Macungie, Pennsylvania 18062 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
+ Career stability
+ Opportunities for advancement
+ Mindset App Reimbursement
+ Gym Reimbursement Program
+ Health insurance & Prescription plans, if eligible
+ Paid holidays, vacation, and sick days, if eligible
+ Life insurance
+ MetLaw Legal program
+ MetLife auto and home insurance
+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
+ 401(k) Savings Plan
+ Employee Stock Ownership Plan (ESOP)
+ 24-hour physician available for kids
+ Dental & Vision Plans
+ Business travel insurance
+ You Matter EAP
+ LifeLock Identity Theft Protection
+ Critical Illness/Group Accident Insurance
+ Dave Ramsey’s SmartDollar Program
Customer Service Representative Responsibilities:
+ Assist customers inside and outside a U-Haul center with U-Haul products and services.
+ Use smartphone-based U-Scan technology to manage rentals and inventory.
+ Move and hook up U-Haul trucks and trailers.
+ Clean and inspect equipment on the lot including checking fluid levels.
+ Answer questions and educate customers regarding products and services.
+ Prepare rental invoices and accept equipment returned from rental.
+ Install hitches and trailer wiring.
+ Fill propane (certification offered through U-Haul upon employment)
+ Drive a forklift (certification offered through U-Haul upon employment)
+ Other duties as assigned
+ Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
+ Valid driver’s license and ability to maintain a good driving record
+ High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Full Time
Location:
3000 Liberty Ave, Pittsburgh, Pennsylvania 15201 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
+ Career stability
+ Opportunities for advancement
+ Mindset App Reimbursement
+ Gym Reimbursement Program
+ Health insurance & Prescription plans, if eligible
+ Paid holidays, vacation, and sick days, if eligible
+ Life insurance
+ MetLaw Legal program
+ MetLife auto and home insurance
+ Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
+ 401(k) Savings Plan
+ Employee Stock Ownership Plan (ESOP)
+ 24-hour physician available for kids
+ Dental & Vision Plans
+ Business travel insurance
+ You Matter EAP
+ LifeLock Identity Theft Protection
+ Critical Illness/Group Accident Insurance
+ Dave Ramsey’s SmartDollar Program
Customer Service Representative Responsibilities:
+ Assist customers inside and outside a U-Haul center with U-Haul products and services.
+ Use smartphone-based U-Scan technology to manage rentals and inventory.
+ Move and hook up U-Haul trucks and trailers.
+ Clean and inspect equipment on the lot including checking fluid levels.
+ Answer questions and educate customers regarding products and services.
+ Prepare rental invoices and accept equipment returned from rental.
+ Install hitches and trailer wiring.
+ Fill propane (certification offered through U-Haul upon employment)
+ Drive a forklift (certification offered through U-Haul upon employment)
+ Other duties as assigned
+ Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
+ Valid driver’s license and ability to maintain a good driving record
+ High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Full Time
**Description**
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
HOURS: Part Time 20/hrs/wk- Varied hours M-Th 7am -7pm F 7am-5pm
No weekends No Holidays
Covers office staff at 16 outpatient sites in 3 counties to cover PT, FMLA, and staff vacancies
POSITION SUMMARY: Provides complete and accurate patient scheduling, registration, insurance verification, ordering of tests and coordination of applicable screening, diagnostic, physician office and outpatient hospital services. Capable of coordinating and communicating effectively during increased volumes or with complex patients.
ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
+ Performs complete and accurate patient registration including but not limited to: walk in, check-in, and/or scheduled.
+ Demonstrates ability to successfully adapt and perform during times of high volumes and/or high patient acuity. Demonstrates skill to service both hospital and physician office patients, as assigned.
+ Supports inbound and outbound calls to or from patients, guests, or appropriate parties to provide services. Effectively manages general patient complaints/concerns in a professional manner, escalating more complex issues to supervisor/manager as needed.
+ Understands and supports Point of Service Collections. Performs all necessary functions needed to collect patient obligations.
+ Refers patient to appropriate person for questions regarding; collections, insurance coverages, and financial assistance.
+ Disseminates or discusses information with the patients regarding co-pays, out of pocket expenses, pre-appointment preparation, arrival times, etc.
+ Verifies patient, guarantor, coverage and hospital account information. Performs required referral/authorization processes and enters orders for applicable tests.
+ Understands insurance company coverage and referral/authorization requirements of payors. Performs electronic and manual verification of insurance coverage and understands how to read and accurately apply electronic insurance responses.
+ Prepares and/or releases records or orders in the e-Health record. Scans all necessary documents into appropriate medical record. Understands the importance of patient’s medical information that is documented on paper. Sends all pertinent information to document imaging or heath information management team with in the established time frames.
+ Completes documentation for compliance and regulatory needs and/or release of orders. Retains knowledge and abides by all regulatory requirements pertaining to duties of position and overall operations (as applicable).
+ Screens and accurately relays messages using protocols established for emergent, urgent and non-urgent calls.
+ Demonstrates ability to register unscheduled patients requiring a full financial clearance.
+ Completes assigned patient scheduling and registration work queues according to performance standards.
+ Ability to resolve work queue issues and missing registration items via electronic medical record.
+ For LGHP, this role may necessitate occasional regional travel.
JOB REQUIREMENTS
MINIMUM REQUIRED QUALIFICATIONS:
+ High School Diploma or equivalent (GED).
+ One (1) year of clerical, customer service, or administrative support experience in a highly customer-oriented organization.
+ One (1) year experience with basic keyboarding, personal computer use, and other office setting equipment.
+ For Regional Positions only – Valid driver’s license is required.
PREFERRED QUALIFICATIONS:
+ One (1) year of registration experience, point of service collection, insurance validation, understanding of compliance /regulatory guidelines and order release process(es).
+ One (1) year prior experience of Revenue Cycle in a Hospital/Medical Office Setting.
+ Previous Epic or equivalent Electronic Medical Record experience.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER: 250448
Full Time
**Description**
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
HOURS: 40 hours weekly Monday- Friday, No weekends or holidays
POSITION SUMMARY: Provides complete and accurate patient scheduling, registration, insurance verification, ordering of tests and coordination of applicable screening, diagnostic, physician office and outpatient hospital services. Capable of coordinating and communicating effectively during increased volumes or with complex patients.
ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:
+ Performs complete and accurate patient registration including but not limited to: walk in, check-in, and/or scheduled.
+ Demonstrates ability to successfully adapt and perform during times of high volumes and/or high patient acuity. Demonstrates skill to service both hospital and physician office patients, as assigned.
+ Supports inbound and outbound calls to or from patients, guests, or appropriate parties to provide services. Effectively manages general patient complaints/concerns in a professional manner, escalating more complex issues to supervisor/manager as needed.
+ Understands and supports Point of Service Collections. Performs all necessary functions needed to collect patient obligations.
+ Refers patient to appropriate person for questions regarding; collections, insurance coverages, and financial assistance.
+ Disseminates or discusses information with the patients regarding co-pays, out of pocket expenses, pre-appointment preparation, arrival times, etc.
+ Verifies patient, guarantor, coverage and hospital account information. Performs required referral/authorization processes and enters orders for applicable tests.
+ Understands insurance company coverage and referral/authorization requirements of payors. Performs electronic and manual verification of insurance coverage and understands how to read and accurately apply electronic insurance responses.
+ Prepares and/or releases records or orders in the e-Health record. Scans all necessary documents into appropriate medical record. Understands the importance of patient’s medical information that is documented on paper. Sends all pertinent information to document imaging or heath information management team with in the established time frames.
+ Completes documentation for compliance and regulatory needs and/or release of orders. Retains knowledge and abides by all regulatory requirements pertaining to duties of position and overall operations (as applicable).
+ Screens and accurately relays messages using protocols established for emergent, urgent and non-urgent calls.
+ Demonstrates ability to register unscheduled patients requiring a full financial clearance.
+ Completes assigned patient scheduling and registration work queues according to performance standards.
+ Ability to resolve work queue issues and missing registration items via electronic medical record.
+ For LGHP, this role may necessitate occasional regional travel.
For Regional Positions:
+ Travels regularly to various sites within the region to support operational needs as listed above.
+ Assists at new practices and sites by mentoring and leading other team members during the initial onboarding period.
+ Special projects as assigned.
JOB REQUIREMENTS
MINIMUM REQUIRED QUALIFICATIONS:
+ High School Diploma or equivalent (GED).
+ One (1) year of clerical, customer service, or administrative support experience in a highly customer-oriented organization.
+ One (1) year experience with basic keyboarding, personal computer use, and other office setting equipment.
+ For Regional Positions only – Valid driver’s license is required.
PREFERRED QUALIFICATIONS:
+ One (1) year of registration experience, point of service collection, insurance validation, understanding of compliance /regulatory guidelines and order release process(es).
+ One (1) year prior experience of Revenue Cycle in a Hospital/Medical Office Setting.
+ Previous Epic or equivalent Electronic Medical Record experience.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER: 247444
Full Time
Business Management & Administration
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