Customer Service Representatives

Customer Service Representative

Requisition Id: 376969

Business Unit: LTL

Location:

Pittsburgh, PA, US, 15225

**What you’ll need to succeed as a Customer Service Representative at XPO**

Minimum qualifications:

+ 2 years of customer service experience

+ Strong computer, typing and 10-key skills

+ Experience with Microsoft Office

+ Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

+ Transportation experience

+ Excellent verbal and written communication skills

**About the Customer Service Representative job**

Pay, benefits and more:

+ Pay starts at $20.63

+ Full health insurance benefits on day one

+ Life and disability insurance

+ Earn up to 13 days PTO your first year

+ 9 paid company holidays

+ 401(k) option with company match

+ Education assistance

What you’ll do on a typical day:

+ Bill shipments according to applicable tariffs and pricing agreements

+ Recognize and resolve documentation errors

+ Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions

+ Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing

+ Process over, short and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

+ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

**About XPO**

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en\_US) .

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

White Cap is hiring immediately for an **Account Manager!**

Do you want to help build America’s skyline and your own future? White Cap is North America’s leading distributor for professional contractors. We supply everything contractors need to build our nation’s remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for an **Account Manager!**

_Why a_ **_career_** _with White Cap?_

+ **Comprehensive wellness and financial benefits:** White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more! Out Account Managers have **unlimited earning potential!**

+ **Relax and recharge:** We offer a generous time off package, including paid maternity and parental leave.

+ **Stability:** Since 2020, White Cap has doubled in size and continues to grow.

+ **Unlimited career potential:** White Cap is a stable and growing company offering unlimited career potential.

+ **Love where you work:** White Cap has been certified as a _Great Place to Work_ .

+ **Inclusive culture:** Work in a place that values and celebrates who you are.

_An_ **_Account Manager_** _at White Cap…_

+ Builds relationships and develops plans to increase sales and profitability for mid-size accounts.

+ Generates viable sales leads and prospects through market and account research, sales events, networking, vendor events and computer programs. Contacts assigned and prospective accounts to secure new business.

+ Develops and executes profitable business plans for managing accounts. Teams with individuals within sales and key corporate personnel to communicate account plans, pricing, and offer assistance to drive sales.

+ Accountable for attaining assigned sales quota, part margin and controllable expense objectives.

+ Interacts with customers, vendors, and associates to resolve customer and service related issues.

+ Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers.

+ Maintains and submits all required sales administration reports. Regularly attends company meetings.

+ Generally has 2-5 years of experience.

+ Performs other duties as assigned.

+ This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

**Preferred Qualifications**

+ Prior experience in Outside Sales to professional contractors.

+ Familiarity with Company products and services.

+ Spanish language proficiency.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

**Functional Area** Sales

**Recruiter** Morgan, Leslie

**Req ID** WCJR-023033

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

_** Ready for an exciting adventure in the world of healthcare billing? In our dynamic business office, you’ll play a crucial role in managing patient accounts, collaborate with our enthusiastic team, and thrive in a supportive, family-like atmosphere! If you’re detail-oriented and passionate about making a difference, apply today!**_

**Responsibilities:**

+ Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC Health System, including the demonstration of The Basics of Service Excellence towards patients, visitors, staff, peers, physicians and other departments within the organization.

+ Ability to work multiple payers

+ Verify accuracy of payment posting and reimbursement. Work with appropriate payer and/or department to resolve any payment discrepancies.

+ Identify root cause issues and demonstrate the ability to recommend corrective action steps to eliminate future occurrences of denials. Assist in claim appeal process and/or perform follow-up in accordance with Revenue Cycle policies and procedures.

+ Managed assigned book of business by ensuring the timeliness and accuracy of billing, collections, contractual postings, payments and adjustments of accounts based upon their functional area standards.

+ Evaluate and recommend referrals to agency, law firm, Financial Assistance and Bad Debt.

+ Understand third party billing and collection guidelines

+ Demonstrate knowledge of the current functionality of the patient accounting systems.

+ Identify issues and submit corrective action recommendations.

+ Ability to work independently with minimal supervision

+ Meet quality assurance benchmark standards and maintain productivity levels as defined by management.

**Schedule:** Flexible start times between 6am and 8:30am, Monday - Friday. After your first 90 days, you have the option to work remote one day a week!

**Qualifications:**

+ _Must have 1 year of claims/billing/collections experience; OR 4 years in a business office setting; OR a Bachelors Degree; OR an equivalent combination of education and experience._

+ Excellent interpersonal, organizational, communication and effective problem solving skills are necessary.

+ Must be able to communicate with patients, payers, outside agencies, and general public through telephone, electronic and written correspondence.

+ Prior working experience on personal computers, electronic calculators and office equipment is needed.

+ Must be multi-disciplined in billing, collections, denials, credit balances and/or the various payers.

+ Prior collections or medical billing experience with basic understanding of ICD9, CPT4, HCPCS, and medical terminology is preferred.

+ Familiarity with third party payer guidelines and reimbursement practices and available financial resources for payment of balances due is beneficial.

+ This position requires organization and time management skills.

+ The incumbent must develop and manage relationships with colleagues in a professional, independent manner.

+ The position requires the ability to maintain confidentiality with regard to all assignments. **Licensure, Certifications, and Clearances:** **UPMC is an Equal Opportunity Employer/Disability/Veteran**

**Purpose:**

Manage all fiscal functions necessary to ensure the prompt and correct payment to the hospital of all monies owed to the provider by insurers and patients. Ensure claims are submitted accurately and timely, communicate with insurance companies, patients and physicians regarding payment issues, establish reasonable payment arrangements and recommend adjustments according to UPMC policies. Review the posting and balancing of payment/denial and adjustment transactions necessary for closing accounts. Identify and assign appropriate status codes.

This position is a Hybrid position. Work from home opportunity.

**Responsibilities:**

+ Understand Third Party Billing and Collection Guidelines.

+ Identify root cause issues and demonstrate the ability to recommend corrective action steps to eliminate future occurrences of denials. Assist in claim appeal process and/or perform follow-up in accordance with Revenue Cycle policies and procedures.

+ Perform duties and job responsibilities in a fashion, which coincides with the service management philosophy of UPMC Health System, including the demonstration of The Basics of Service Excellence towards patients, visitors, staff, peers, physicians, and other departments within the organization.

+ Evaluate and recommend referrals to agency, law firm, Financial Assistance and Bad Debt.

+ Verify accuracy of payment posting and reimbursement. Work with appropriate payer and/or department to resolve any payment discrepancies.

+ Demonstrate knowledge of the current functionality of the patient accounting systems.

+ Manage assigned book of business by ensuring the timeliness and accuracy of billing, collections, contractual postings, payments and adjustments of accounts based upon their functional area standards.

+ Meet quality assurance, benchmark standards and maintain productivity levels as defined by management.

+ Identify issues and submit corrective action recommendations.

+ High school graduate or equivalent.

+ Excellent interpersonal, organizational, communication and effective problem solving skills are necessary.

+ Ability to communicate with patients, payors, outside agencies, and general public through telephone, electronic and written correspondence.

+ Working experience on personal computers, electronic calculators and various office equipment is needed.

+ Collections or medical billing experience with basic understanding of ICD9, CPT4, HCPCS, and medical terminology is preferred.

+ Familiarity with third party payor guidelines and reimbursement practices and available financial resources for payment of balances due is beneficial. **Licensure, Certifications, and Clearances:**

+ Act 34

**UPMC is an Equal Opportunity Employer/Disability/Veteran**

**Description**

**Customer Service Representative**

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. Our careers include competitive benefits package aimed at keeping you happy, healthy and well-traveled. From world-class benefits like 401k and space available travel privileges, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

+ **Travel:** Fly United for free - domestic and international – bring your friends and family too!

+ **Flexibility:** Opportunities for overtime and ability to trade shifts to work a flexible schedule.

+ **Phenomenal Benefits:** 401(k), pension plan, health insurance and an Employee Assistance Plan for you and your family.

+ **Build your career:** Opportunity to learn and grow into leadership roles with over half of our leaders starting in the operation.

+ **Up to $37.82/ hour:** Seniority-based pay raises with additional compensation for shift differential and overtime

**As the face of our customer, here’s what you will do:**

Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.

**What are your responsibilities:**

+ Interacting with customers in a kind and useful manner is key to crafting memorable experiences and building customer loyalty and dedication.

+ Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer.

+ Working each and every day with a safety mentality by ensuring we hold ourselves and each other to the highest standards.

+ Navigating challenges by being steady yet adaptable. Maintaining composure and managing issues while not taking customer frustration personally.

+ Working collaboratively with others, supporting your colleagues, and helping them be successful with new processes and technologies

**Qualifications**

**Qualifications**

+ High school diploma, GED or equivalent

+ Minimum of 18 years old

+ Comfortable working with computers, mobile devices, and new technologies

+ Physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage.

+ Ability to acquire a SIDA badge and meet airport requirements for badging.

+ Legally authorized to work in the United States without sponsorship.

+ Ability to meet the Company attendance standards and uniform and appearance standards.

The starting rate for this role is $19.07.

This is also a bonus eligible position (i.e. profit sharing).

We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement).

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.

**Description**

**Customer Service Representative**

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. Our careers include competitive benefits package aimed at keeping you happy, healthy and well-traveled. From world-class benefits like 401k and space available travel privileges, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

+ **Travel:** Fly United for free - domestic and international – bring your friends and family too!

+ **Flexibility:** Opportunities for overtime and ability to trade shifts to work a flexible schedule.

+ **Phenomenal Benefits:** 401(k), pension plan, health insurance and an Employee Assistance Plan for you and your family.

+ **Build your career:** Opportunity to learn and grow into leadership roles with over half of our leaders starting in the operation.

+ **Up to $37.82/ hour:** Seniority-based pay raises with additional compensation for shift differential and overtime

**As the face of our customer, here’s what you will do:**

Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.

**What are your responsibilities:**

+ Interacting with customers in a kind and useful manner is key to crafting memorable experiences and building customer loyalty and dedication.

+ Stepping up and anticipating customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer.

+ Working each and every day with a safety mentality by ensuring we hold ourselves and each other to the highest standards.

+ Navigating challenges by being steady yet adaptable. Maintaining composure and managing issues while not taking customer frustration personally.

+ Working collaboratively with others, supporting your colleagues, and helping them be successful with new processes and technologies

**Qualifications**

**Qualifications**

+ High school diploma, GED or equivalent

+ Minimum of 18 years old

+ Comfortable working with computers, mobile devices, and new technologies

+ Physical ability to stand and walk for an eight-hour shift, as well lift and handle baggage.

+ Ability to acquire a SIDA badge and meet airport requirements for badging.

+ Legally authorized to work in the United States without sponsorship.

+ Ability to meet the Company attendance standards and uniform and appearance standards.

The starting rate for this role is $19.07.

This is also a bonus eligible position (i.e. profit sharing).

We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement).

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.

**_Job Title:_**

Enterprise Account Manager - Northeast

**About Skyhigh Security:**

Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world’s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.

Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company.

Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our ‘Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self.

We are on these too! Follow us on LinkedIn (https://www.linkedin.com/company/skyhighsecurity/mycompany/) and Twitter@SkyhighSecurity (https://twitter.com/SkyhighSecurity?ref\_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor) .

**_Role Overview:_**

The Enterprise Account Manager will be responsible for driving net new sales and incremental bookings of existing accounts for a complex suite of Skyhigh Security products, solutions, and services within the assigned territory. The role requires in-depth knowledge of security technologies, competitors, and the ability to generate value by delivering successful solutions to customers. The Account Manager is responsible for developing direct sales opportunities, evaluating customer requirements, and creating tailored customer solutions that lead to new bookings.

**About the Role**

The Enterprise Account Manager will be responsible for driving net new sales and incremental bookings of existing accounts for a complex suite of Skyhigh Security products, solutions, and services within the assigned territory. The role requires in-depth knowledge of security technologies, competitors, and the ability to generate value by delivering successful solutions to customers. The Account Manager is responsible for developing direct sales opportunities, evaluating customer requirements, and creating tailored customer solutions that lead to new bookings.

+ Create a prospecting strategy to identify potential customers, develop relationships, build sales pipeline, prepare and present solutions, and negotiate contracts that achieve quarterly sales quotas.

+ Manage the sales process and leverage internal technical resources as needed to meet customer requirements.

+ Analyze the customer environment, scope customer requirements, and collaborate with technical resources to close sales opportunities.

+ Work closely with customers to drive POCs and POVs.

+ Upsell and cross sell Skyhigh Security products and solutions based on customer needs.

+ Generate demand with channel partners, resellers and end-user customers to grow mindshare, product awareness, and business relationships.

+ Develop relationships internally with key stakeholders.

+ Engage and present at multiple levels within an account including CISO, key stakeholders and board level.

+ Develop account and opportunity plans to improve account strategy.

+ Maintain customer satisfaction.

+ Develop relationships with our channel and service partners to create strategic opportunities.

**About You:**

+ 7- 15 years’ experience in a quota carrying role selling products within the security industry or other disruptive technology sectors (e.g AI/ML) with deep relationships with CISOs and customer stakeholders.

+ Experience generating direct sales opportunities for greenfield and NNL; must have strong prospecting skills, ability to build sales pipeline and possess a strong track record of achieving quarterly sales quotas.

+ Deep experience in regulated industries (banking and financial)

+ Ability to manage the sales process (MEDDPICC) and negotiate contracts.

+ Deep knowledge of the customer’s requirements and security challenges.

+ Strong business acumen and ability to build C-level relationships. Must be able to interpret and execute opportunities within complex organizations.

+ Ability to engage members of the presales and professional services organizations at multiple stages of the sales cycle including POCs and POVs.

+ Strong relationships with channel partners and system integrators.

+ Must possess excellent presentation skills.

+ Requires working knowledge of consultative sales methodologies, preferably MEDDPICC.

+ 3-5 years’ experience with Salesforce and Clari

+ Looking for results oriented, start-up mindset. integrity, confidence, patience, perseverance, interpersonal skills, self-awareness, tech savvy, financial acumen (business case/ROI)

+ Skills: Cyber Security, Account Management, Consultative Selling, Business Planning, Communication, Negotiation, Product Knowledge, Forecasting.

**_Company Benefits and Perks:_**

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

+ Retirement Plans

+ Medical, Dental and Vision Coverage

+ Paid Time Off

+ Paid Parental Leave

+ Support for Community Involvement

We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

What is the Process to get Started?

Step 1 – Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

What is the Process to get Started?

Step 1 – Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

What is the Process to get Started?

Step 1 – Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.