Insurance Claims and Policy Processing Clerks

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Part Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills.

This position will be based in Philadelphia, PA at the 1600 Market Street retail banking branch. This branch is located 1600 MARKET ST, PHILADELPHIA, PA 19103.

**Job Description**

+ Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.

+ Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.

+ Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.

+ Applies product and procedural knowledge to solve customer's problems.

+ Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

+ To learn more about this and other opportunities on our team Watch this video (https://content.pncmc.com/live/pnc/aboutus/recruiting/videos/OC\_FINAL2022\_Recruitment\_Tellers\_OC.mp4) .

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**

Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

**Competencies**

Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

**Work Experience**

Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

No Degree

**Certifications**

No Required Certification(s)

**Licenses**

No Required License(s)

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for part-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee life insurance; 401(k) with PNC match, pension and stock purchase plans; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: parental leave; up to 11 paid holidays each year; 6 occasional absence days each year, unless otherwise required by law. Part-time employees will accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) .

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Greensburg, PA at the Greengate Center retail banking branch.

**Job Description**

+ Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.

+ Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.

+ Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.

+ Applies product and procedural knowledge to solve customer's problems.

+ Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

+ To learn more about this and other opportunities on our team Watch this video (https://content.pncmc.com/live/pnc/aboutus/recruiting/videos/OC\_FINAL2022\_Recruitment\_Tellers\_OC.mp4) .

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**

Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

**Competencies**

Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

**Work Experience**

Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**

No Degree

**Certifications**

No Required Certification(s)

**Licenses**

No Required License(s)

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) .

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

**Connect with Quadient**

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels .

**_Remote opportunity:_** candidates must **reside in or be commutable to Pittsburgh, PA** for local travel to customer accounts assigned within the territory. Must have a valid driver’s license.

At Quadient, you will help clients make meaningful connections with their customers - through better, faster communications. Our goal is to empower companies to improve business performance, with offerings from Mail and Lockers to Digital. You will thrive as a member of the Quadient sales team if you understand how important it is to focus on the client first and the product second.

The Quadient sales team is a community of individuals with one goal but many perspectives. The diversity of personalities, life experiences and skills strengthen our collective success. We work closely together to help one another and celebrate each other’s successes. Surrounded by talented, ambitious people, you will be immersed in a culture where your voice is heard, and your input can help shape the way we think and work.

**Your role in our future**

The Account Executive is a solutions/consultative sales role where you will manage a large portfolio of current customers, as well as attract new customers, solving your client's business challenges by offering relevant and compelling software, hardware, software as a service (SaaS) subscription services and professional services. You will have the advantage of promoting market-leading, award-winning products. Our sales methodologies are proven, with room to bring your own ideas.

**Your profile**

+ 1-5 years of proven excellence in B2B, outside sales to shine in this role.

+ Effective communication, negotiation, and persuasion abilities that foster robust partnerships.

+ Client-centric approach with a proficiency in exceptional customer service.

+ Familiarity with CRM systems, like Salesforce.

+ **Must possess a valid driver’s license, and reliable transportation.**

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

This position has a target base salary of:

$50,000.00

and annual commission target of:

$58,400.00

_Quadient, Inc. has target base salary and target incentive compensation for our sales roles, that are based on function, level, and scope._ _To provide greater transparency to candidates, we share these targets on all job postings_ _. Final base and incentive offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the targets listed._

**Rewards & Benefits**

**Flexible Work** : Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

**Endless Learning:** Access global opportunities for growth through our 24/7 online learning platform.

**Inclusive Community:** Join diverse communities and engage in our Philanthropy program.

**Comprehensive Rewards:** Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

**Caring for Wellbeing** : Access our complimentary employee assistance program for mental health support.

**Be yourself at Quadient**

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]

Quadient is an Equal Employment Opportunity Employer*: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background. We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.

*This includes being an Affirmative Action Employer in the United States.

**People. Connected.**

**Job Description**

**Are You Ready to Make It Happen at Mondelez International?**

**Join our Mission to Lead the Future of Snacking. Get ready to Taste The Future!**

As an organization we are committed to developing the next generation of Makers and Bakers. Join our **_Taste The Future_** Program; our fast paced and ever-changing environment will enable you to do more, learn more and grow more. You will be encouraged to step outside your comfort zone– you may even surprise yourself! We will ensure you are given the support you need to be at your best and empower you to be yourself and bring passion and personality. Here you can lean in and speak up and bring your own flavor.

_Mondelēz International was recognized as one of the Top 100 Intern Programs in the US in 2024 by WayUp and one of the Best Companies for New Graduates by Forbes._

An internship within Mondelēz International Sales & Customer Logistics organization is generally a 10–12-week assignment. Individuals are exposed to sales (selling and merchandising), logistics and account teams while growing the necessary skills to work independently and function successfully as part of a team. Each intern is assigned a supervisor who designates projects, answers questions and provides guidance. Throughout the summer, the intern will be assessed on overall performance, including project management, and personal leadership skills.

**Primary Responsibilities**

+ Sales intern typically spends 85% to 90% of their time out in the field, fulfilling merchandising and sales responsibilities across grocery stores in determined sales territory.

+ Develop knowledge of Mondelēz International products, sales systems and procedures including proper merchandising, sources of product and distribution, space management programs and uses, sales campaigns and promotions, sales brochures and order guides, and sales presentations.

+ Positively influence the sale of company’s portfolio by exploiting selling opportunities at the store level consistent with company programs and strategies.

+ Maintain a timely and accurate call schedule.

+ Secure store-level support on special promotions, seasonal items, special product bookings and new items.

+ Meet or exceed all shelving standards and ensure inventory needs are met.

+ Develop strong business relationships with store management.

+ Monitor and report on competitive activity and document all pricing activities.

+ Provide order writing support on territories for Sales Representatives absent due to vacation or other reasons.

+ Complete administrative reporting responsibilities.

+ Provide specific feedback to Mondelēz personnel while covering a Sales Representatives territory.

**Requirements and Preferred Qualifications**

+ Pursuing a Bachelor’s Degree in Business Administration, Business Management, Marketing, Supply Chain or any related Business degree.

+ Currently pursuing an undergraduate degree with a preferred expected graduation date between December 2025 and May 2026.

+ Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Mondelēz International (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status.

+ Must have a reliable vehicle, insurance, and a valid driver’s license

+ Previous grocery, retail, sales and/or customer service experience preferred but not required

The ideal candidate displays some of the following characteristics:

+ Strong leadership potential and student leadership experience.

+ Excellent communication skills and resilience.

+ Adaptable, with interpersonal savvy and engaged in diverse extracurricular activities.

+ Demonstrating a growth mindset, agility, integrity, and a vision for the future.

+ Strong cognitive abilities, willingness to learn, and data pattern recognition.

+ Driven, curious, and ready to make a positive impact.

**Compensation**

+ The expected compensation weekly pay for Sales Interns is: $760

+ Compensation rates for Summer Interns is pre-determined and non-negotiable.

No Relocation support available

**Business Unit Summary**

**The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we** **produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including** **_Oreo_** **and** **_Chips Ahoy!_** **cookies,** **_Ritz_** **,** **_Wheat Thins_** **and** **_Triscuit_** **crackers, and** **_Swedish Fish_** **and** **_Sour Patch_** **_Kids_** **confectionery products —are close at hand for our consumers across the country.**

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

**Job Type**

Intern (Fixed Term)

Interns

Early Careers

At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum

Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast.

Join us and Make It An Opportunity!

Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

**Overview:**

Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.

**Primary Responsibilities:**

Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.

Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer’s identified needs.

Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer’s immediate need.

Accurately balance and process customer transactions efficiently following Bank Policy.

Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.

Transition identified sales opportunity and provide introduction to appropriate banking partner.

Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).

Process customer/account maintenance accurately.

Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.

Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.

Promote an environment that supports diversity and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.

**Scope of Responsibilities:**

The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.

**Managerial/Supervisory Responsibilities:**

Not Applicable

**Education and Experience Required:**

High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience

Proven verbal communication skills

Proven interpersonal skills

Proven ability to demonstrated exceptional customer service

Well-organized

Proven time management skills

Proven prioritization skills

Proficient with internet user-level technology

**Education and Experience Preferred:**

Bilingual based on branch needs

**Physical Requirements:**

Ability to stand for long periods of time

Prolonged use of hands and fingers

Ability to lift light to heavy objects weighing 5lbs – 30 lbs.

Ability to read fine print

Ability to interact with customers in an open face to face work environment

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $25.76 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

**Location**

Hanover, Pennsylvania, United States of America

M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

**Position Purpose:**

The Outside Sales Representative is responsible for driving incremental sales growth and profitability through account relationships, specifically focusing on new business development. The OSR will monitor key performance indicators for assigned professional customers and meet or exceed financial performance to plan by working with the Regional Pro Sales Manager and Pro Sales Manager. OSRs review pertinent Pro customer satisfaction results to understand customers' perspectives and use the information to drive local decisions and strategies to improve competitive position.

**Key Responsibilities:**

+ 10% - Cross-Functional Collaboration - Participate in district/regional meetings as needed. Communicate weekly activities with Pro Sales Manager.

+ 60% - Cultivate Net New Sales Relationships - Drive incremental sales growth by cultivating business relationships with assigned customer portfolios and prospecting to drive incremental sales growth. Partner with Pro Account Expeditor as a daily point of contact to drive an end-to-end quoting, ordering, and transaction experience for customers. Utilize local community events to continuously represent The Home Depot Pro brand and drive new business. Sell all products and services available from the enterprise, including Commercial Credit options, Volume Pricing Program, delivery, will call pickup, and website ordering. Establish effective partnerships with assigned customers by completing a minimum of 10 sales call appointments per week. Develop strategies focused on expanding customer base within defined sales territory. Produce new account revenue in line with current organization through individual targets/quotas.

+ 10% - Customer Relationship Management - Utilize Salesforce to plan future sales call activity, manage ongoing customer communications, and maintain a healthy sales pipeline.

+ 20% - Sales Prospecting - Conduct initial customer meetings and build relationships, selling The Home Depot value proposition and win opportunity to quote materials. Prospect for new business leveraging leads provided by internal Sales Development team as well as leads generated in the field via existing customer relationships, stores, and within the community.

**Direct Manager/Direct Reports:**

+ This Position typically reports to Pro Sales Manager

+ This Position has 0 Direct Reports

**Travel Requirements:**

+ Typically requires overnight travel 20% to 50% of the time.

**Physical Requirements:**

+ Most of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).

**Working Conditions:**

+ Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.

**Minimum Qualifications:**

+ Must be eighteen years of age or older.

+ Must be legally permitted to work in the United States.

**Preferred Qualifications:**

+ Working knowledge of Microsoft Office Suite

+ Excellent written and verbal communication skills

+ 5 years of professional work experience

+ 2 years account management/sales management experience

+ 2 plus years home improvement or home building industry experience

+ Successful professional growth in a high paced retail environment

+ Computer literacy with Microsoft Office programs

+ Demonstrates a strong ability to create and cultivate an active network of relationships both inside and outside the organization

+ Ability to leverage relationships to accomplish sales and profitability goals

+ Deep understanding of Pro customer needs with a focus on fulfilling 100% of their product, credit, and performance requirements

+ Determine how each customer would prefer to be served and tailor communications and customer-facing activities appropriately

+ Strong leadership and negotiation skills; ability to persuade or influence others

+ Excellent communication skills (verbal, written) and able to communicate globally

**Minimum Education:**

+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

**Preferred Education:**

+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

**Minimum Years of Work Experience:**

+ 2

**Preferred Years of Work Experience:**

+ 5

**Minimum Leadership Experience:**

+ None

​

**Preferred Leadership Experience:**

+ None

**Certifications:**

+ None

**Competencies:**

+ Action Oriented

+ Being Resilient

+ Persuades

+ Builds Networks

+ Communicates Effectively

+ Customer Focus

+ Drives Results

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $65,000.00 - $85,000.00

Senior Account Executive, Symphony - Remote, US

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Symphony Health comprises curious thinkers and intellectual problem solvers driving the healthcare data industry forward. We leverage our large, integrated healthcare data repository and our analytic expertise to build customized, agile data solutions which answer the questions our clients -- life science manufacturers, payers, and providers -- have today, as well as those they’ll have tomorrow. Together, we can help patients get the right drugs at the right times.

We are currently seeking a Senior Account Executive to join our diverse and dynamic team. As a Senior Account Executive at ICON, you will play a pivotal role in fostering client relationships, driving strategic initiatives, and contributing to the advancement of innovative treatments and therapies.

**What you will be doing**

+ Develop and maintain strong relationships with clients, serving as a primary point of contact for communication and support.

+ Collaborate with cross-functional teams to understand client needs, develop solutions, and ensure the successful delivery of services.

+ Identify opportunities for account expansion and revenue growth, leveraging industry trends and market insights.

+ Manage the end-to-end sales process, from lead generation to contract negotiation and close.

+ Monitor account performance, track key metrics, and identify areas for improvement to enhance client satisfaction and retention.

**Your profile**

+ Bachelor's degree in business, life sciences, or related field; advanced degree preferred.

+ Proven experience in account management, sales, or client services within the pharmaceutical, biotechnology, or clinical research industry.

+ Strong understanding of clinical trial operations, regulatory requirements, and industry standards.

+ Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization.

+ Results-oriented mindset with a track record of achieving sales targets and driving business growth.

**What ICON can offer you:**

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

+ Various annual leave entitlements

+ A range of health insurance offerings to suit you and your family’s needs.

+ Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

+ Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.

+ Life assurance

+ Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site (https://careers.iconplc.com/benefits) to read more about the benefits ICON offers.

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here (https://careers.iconplc.com/reasonable-accommodations)

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here (https://wd3.myworkday.com/icon/d/task/1422$1235.htmld) to apply

Account Executive - Online Division - Grand Canyon University

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Apply Online

Job Description

Come Grow With Us

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Join us at Grand Canyon Education and begin your career helping Grand Canyon University students succeed! We are looking for a motivated Account Executive to oversee the York, Pennsylvania territory in this unique community-based opportunity. Starting salary is $75,000 per year with an earning potential of a six-figure income after 5 years of successful service as an Account Executive/University Development Counselor.

New hire training will be held in-person at our Phoenix, AZ campus.

Grand Canyon Education offers a generous benefits package, including 100% tuition-free education for employees through the Master's degree program level and 75% coverage at the Doctorate degree program level. In addition, an employee's spouse, children and dependents are also offered generous tuition benefits.

Who you are:

You’re a goal-getter who is passionate about the power of education. Over the past 3+ years, you’ve demonstrated success in outside business development, consultative sales or account management.

You know it’s not all about achieving (and often crushing!) your goals. While that does get you excited, what you really thrive on is using your exceptional communication and coaching skills to help non-traditional Grand Canyon University students’ level up in their lives through quality education.

Now is the time to bring your talent to Grand Canyon Education, where you’ll have the opportunity to play an integral role in providing Grand Canyon University students the roadmap for success from application through to completion of the first few classes. Here’s a taste of how you’ll make your mark as an Account Executive with us.

As an Account Executive, a typical week might include the following:

+ Strategy and execution. You’ll be consistently identifying and implementing event/activity plans for your territory, building awareness of our online academic programs for education, healthcare and business and drive inquiry generation. You’ll shape high impact partnerships for your territory and execute your daily work through informational presentations, calls and emails, iterating as needed to maximize value.

+ Partner and influencer. Through a variety of mediums, you will use your passion for serving others to provide exceptional counseling to prospective students, their families and partners. Whether in-person, over the phone or via email, you will champion the GCE mission, promoting Grand Canyon University student success and institutional growth.

+ Heart and Hustle. This is a remote role with ambitious targets! Working independently, you’ll be using your out-of-the-box critical thinking skills to support prospective Grand Canyon University students through the admissions process, guiding them on the right path towards a successful online learning experience.

The role might be right for you if you have:

+ A Bachelor’s degree preferred. No delinquent or in default on a federal student loan as verified in your credit report. If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments.

+ Outstanding time management skills. In this role, you’ll be wearing many hats, so you’ll need to show that not only have you honed your time management skills, you also know how to prioritize competing priorities even while travelling.

+ Clear communication skills. You can explain just about anything to anyone and you’re comfortable communicating in person, in writing and on the phone. You’ll also need to have well developed listening skills.

+ Self-motivation and drive to succeed . You volunteer for new challenges without waiting to be asked. You’re going to take ownership of the time you spend with Grand Canyon University students and truly make a difference.

+ High emotional intelligence. In this role, you’ll be coaching a diverse range of Grand Canyon University students, each with unique circumstances. You’ll also have partner relationships to develop and nurture. Ability to demonstrate empathy is key to success in this role.

+ A valid driver's license, reliable transportation and a flexible schedule. Since this role requires extensive travel in your territory, you’ll need a clean driving record and ability to use your personal vehicle. Some events might require evening and/or weekend availability.

+ Computer literacy. We rely on a number of digital tools to help you execute your work and keep you accountable. Proficiency in Microsoft Office Suite is required.

Bonus points if you have:

+ Relevant industry related professional experience.

+ Experience working with CRM tools.

What we’ll offer in return:

+ A career where your work makes a difference.

+ A stable income with a good salary.

+ Opportunity to own your part of the business without the risks of owning your own business.

+ Ongoing professional development and growth.

+ Outstanding benefits and work perks.

+ Collaborative and supportive work environment....and more!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/York-PA/Account-Executive---Online-Division---Grand-Canyon-University\_R000059259)

Click Here to

Apply Online

**Your role at Dynatrace**

We are looking for a candidate to fill a newly created position as an Enterprise Acquisition Account Executive. In this role, you will drive sales growth through targeted acquisition efforts across various industry segments. It’s all about a “land and expand” approach amongst enterprise-grade organizations. As part of your responsibilities, you’ll oversee 0 to 2 existing customer accounts. Your focus will be on nurturing these relationships and expanding partnerships. Additionally, you’ll engage with 35 to 40 potential customers, introducing them to our offerings. After successfully converting prospects, you’ll have the chance to maintain those accounts and explore opportunities for upselling and cross selling our solutions. Additionally, you’ll benefit from mentorship provided by our award-winning leadership team. Collaborating closely with our high-performing sales professionals, SDRs, and partners, you’ll be on the path toward achieving ultimate success.

**What you will be focusing on as an Enterprise Acquisition Account Executive:**

+ Execute on territory plans to deliver maximum revenue potential within a pool of broad, regionally focused accounts.

+ Collaborative pre-defined SE support based on region.

+ 0-2 customers, 35-40 prospects, with 40 total accounts.

+ Drive new logo customers, focusing on landing and expanding Dynatrace usage.

+ Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition.

+ Generate velocity by establishing Dynatrace in new markets through product demonstrations, in-market events and account specific initiatives.

+ Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.

+ Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs.

+ Ensure your customers’ implementations are wildly successful.

**What will help you succeed**

**Preferred Requirements:**

+ You show a successful track record in Enterprise software sales across many business functions within the executive level of a customer.

+ You can manage sales cycles within complex organizations, while compressing decision cycles.

+ You have outstanding organizational and communication skills (written and oral, negotiation and presentations skills).

+ You are confident in building a diverse territory plan and have familiarity in leveraging a sales ecosystem.

+ You have proven experience in acquiring new business.

+ You thrive in high-velocity situations and can think/act with a sense of urgency.

+ You are a motivated and tenacious self-starter who consistently delivers high performance against quota, driven by VP- and C-level relationships.

+ You know how to build and execute business plans and sales plays.

+ You know how to collaborate and co-sell internally across all supporting resources to maximize your effectiveness and advance the sales process (familiar with MEDDPIC).

+ You are familiar with the observability and modern application market.

**Why you will love being a Dynatracer**

+ Dynatrace is a leader in unified observability and security.

+ We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.

+ Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.

+ The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.

+ Over 50% of the Fortune 100 companies are current customers of Dynatrace.

**Compensation and Rewards**

+ The salary range for this role is $125,000 - $160,000 When determining your salary, we consider your experience, skills, education, and work location.

+ Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.

+ We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.

Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law.

With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

**About the Role:**

As a member of the Confluent Sales Team, the Enterprise Account Executive is responsible for selling Confluent solutions to our National Accounts segment. We expect you to use your prospecting, sales, negotiation, and leadership skills to effectively sell Confluent offerings to leading companies to meet and exceed your quarterly sales target. You must possess a "consumption/growth" mentality with a proven track record of success within a value-driven sales model.

**What You Will Do:**

+ Responsible for driving revenue growth in our large, complex, and highly visible accounts

+ Proactively prospect, identify, qualify, develop, and close a sales pipeline while continuing to grow consumption in current customer accounts

+ Leading, driving, and executing a strategic complex sales cycle with responsibility for demonstrating the value of Confluent at C-Level

+ Become an in-depth expert/SME of Confluent offerings, product suites, and competitive landscape

+ Develop a deep understanding of your customers, their strategies, and business goals to become a trusted advisor

+ Work closely with our partner ecosystem teams to sell to or through the ecosystem

+ Align closely with our Solutions Engineering team on technical wins, Professional Services to deliver world-class customer experience, and Customer Success Management to identify and close expansion opportunities and renewals

**What You Will Bring:**

+ 8+ years of experience in quota-carrying sales roles in a competitive market with a focus on growing consumption within accounts/territory

+ Prior experience in Big Data, Consumption, Cloud, SaaS, Open Source, or Enterprise IT Solutions

+ Previous sales methodology training (i.e. MEDDPICC, Challenger, etc.)

+ Prior experience in leading and executing a highly complex sales strategy to increase and drive revenue growth

+ Consistent track record of success and history of overachieving and hitting quota attainment

+ Ability to articulate, educate, and sell the business value to businesses of all sizes

+ Experience developing and improving processes and managing change within an organization

+ Exceptional skills in relationship-building, customer relations, and negotiation skills

+ Open to Travel to customer locations as needed

+ BS/BA degree or equivalent preferred

**Come As You Are**

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. This position has an annual estimated salary of $136,300 - $160,200, a competitive equity package and is also eligible for additional commission and/or bonus pay. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click HERE (https://confluentbenefits.com/) .

Click HERE (https://www.confluent.io/legal/confluent-candidate-privacy-notice/) to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.

\#LI-Remote