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Financial Services

Insurance Claims and Policy Processing Clerks

Process new insurance policies, modifications to existing policies, and claims forms.

Salary Breakdown

Insurance Claims and Policy Processing Clerks

Average

$49,030

ANNUAL

$23.57

HOURLY

Entry Level

$33,990

ANNUAL

$16.34

HOURLY

Mid Level

$46,520

ANNUAL

$22.37

HOURLY

Expert Level

$64,990

ANNUAL

$31.24

HOURLY


Current Available & Projected Jobs

Insurance Claims and Policy Processing Clerks

774

Current Available Jobs

10,720

Projected job openings through 2030

Top Expected Tasks

Insurance Claims and Policy Processing Clerks


Knowledge, Skills & Abilities

Insurance Claims and Policy Processing Clerks

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

Administrative

KNOWLEDGE

English Language

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Mathematics

SKILL

Reading Comprehension

SKILL

Time Management

SKILL

Speaking

SKILL

Active Listening

SKILL

Critical Thinking

ABILITY

Oral Comprehension

ABILITY

Written Comprehension

ABILITY

Near Vision

ABILITY

Oral Expression

ABILITY

Speech Clarity


Job Opportunities

Insurance Claims and Policy Processing Clerks

  • Technical Account Manager
    Zoom    Harrisburg, PA 17108
     Posted about 13 hours    

    ******This position is not approved for sponsorship*****

    What you can expect

    You will specifically support our customers within Zoom’s Premier Support and Technical Account Management team. This function discovers, develops and maintains strategic partnerships with select enterprise customers. The TAM ensures the customers' success with Zoom products and services, and delivers customer satisfaction and happiness.

    About the Team

    The TAM team plays a crucial role in improving the customer experience within Zoom. We build relationships, encourage product usage, and act as dedicated technical consultants for customers. We provide our customers with useful resources that will enable them to succeed with our solutions, we effectively manage internal procedures and work across departments. Our success is achieved by consistently implementing the strategies with a commitment to excellence.

    Responsibilities

    + Being customer obsessed, with a proactive approach to build trust and provide best-in-class customer satisfaction

    What we’re looking for

    + Experience working with Fortune 500 customers

    + Have project management experience, working within large/enterprise level

    + Be able to serve as a technical subject matter expert on Zoom's architecture and collaboration space

    + Have a solid understanding of IP Telephony, SIP or H323, and Audio/Video codecs and Contact Center technologies

    + Have experience in troubleshooting network problems, firewalls, NAT, etc.

    + Be able to articulate complex technical topics and diplomatically address customer concerns

    + Be customer obsessed, with a proactive approach to build trust and provide best-in-class customer satisfaction

    Salary Range or On Target Earnings:

    Minimum:

    $93,900.00

    Maximum:

    $217,000.00

    In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

    Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

    We also have a location based compensation structure; there may be a different range for candidates in this and other locations

    At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

    Anticipated Position Close Date:

    09/20/24

    Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

    BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

    About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

    Our Commitment​We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

    We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

    #LI-Remote


    Employment Type

    Full Time

  • Route Sales Representative
    Yelloh!    Lewistown, PA 17044
     Posted about 13 hours    

    **Job ID:** ROUTE028873

    ****Now offering a $2,000.00 Sign on Bonus****

    As a Route Sales Representative, you have the opportunity to drive the iconic yellow truck. You sell and deliver frozen food to confirmed customers while building strong relationships to maintain and grow your route. Come be a part of our journey and see how far your ambition, outgoing nature, and exceptional customer service can take you!

    Watch our Day in the Life Video!

    Route Service Schedule: Monday – Friday, 9am-6pm; typical working hours are from 8:30am to 6:30pm (start and end times may vary based on individual routes)

    Position Type: Full-time

    Compensation: $44,000 - $47,000/year ($140/day + commission - First 12 weeks are protected pay at $920/week)

    What you can expect

    + Receive 2-3 weeks of paid hands-on training from leaders who care for and coach you to succeed with an emphasis on safety

    + Your own established route upon completion of training

    + Pay based on performance - the more you sell, the more you earn

    + Incentives for upselling and acquiring new customers

    + Monthly bonuses based on your performance

    + Work outdoors in a variety of weather conditions

    + Enjoy most weekends off and work a consistent schedule averaging 50 hours a week (average 10-hour day)

    What we offer

    + Vacation and holiday pay

    + Eligible for benefits after 30 days

    + Health, dental and vision plans

    + 401K plan with a company contribution

    + Employee product discount (20%)

    What we require

    + Must be at least 21 years of age

    + Must be able to pass a Federal Department of Transportation **drug test** and **physical**

    + Valid driver’s license

    + No CDL needed

    + High School Diploma or GED

    What will make you successful

    + 1-3 years of sales and/or customer service experience preferred

    + Competitive spirit

    + Positive attitude, friendly, and high energy

    + Values of honesty, responsibility, reliability, and helpfulness

    + Comfortable with technology or have a willingness to learn

    Member of the military? Thank you for your service! As a strong supporter of our men and women in uniform, we consider recent military experience as a great background to a career with us!

    Yelloh is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, age, race, color, religion, gender, vet status, national origin, or other protected class.


    Employment Type

    Full Time

  • Senior Account and Relationship Executive – (Senior Account Executive)
    Wolters Kluwer    Harrisburg, PA 17108
     Posted about 13 hours    

    The **Senior Account and Relationship Executive** – (Senior Account Executive) for Wolters Kluwer (WK) Health Language is accountable for retention of strategic healthcare clients, identifying and closing new revenue opportunities, and developing expansion opportunities within the Healthcare/Healthcare Vendor space.

    The Senior Account Executive (SAE) will focus on developing long-term relationships within the portfolio of assigned customers, connecting with key business executives and stakeholders within each customer. Additionally, the position will require the ability to analyze operations, organizational challenges, and identify growth and investment opportunities. This role will require the ability to define strategic account planning and deployment across the entire range of our company’s products and services, ensuring that we are meeting customer’s needs and expectations. The SAE manages larger highly complex accounts that have multiple Health Language products.

    **Location** - US Remote

    **ESSENTIAL DUTIES AND RESPONSIBILITIES**

    + Drive new business selling to Healthcare and HIT vendors individually and with sales support teams to attain quarterly and annual bookings goals.

    + Utilize disciplined sales methodology to build sales pipeline, advance deals and close to meet quarterly targets.

    + Ability to close business and negotiate commercial contracts effectively.

    + Comfortable working in uncertain and often complex domains (i.e. speaking with clinical informaticists, bio informaticists, IT directors, physicians, PhD’s etc.) with a strong willingness to utilize team selling to execute the sale

    + Effectively manage and guide the entire sales cycle from thorough discovery, to selling key value proposition, problem solving, negotiating, and closing the deal.

    + Track record of implementing strategic selling techniques to effectively navigate complex organizations and reach key decision makers.

    + Accurately and realistically forecast bookings each month, quarter and annually.

    + Manage and ensure sales related information in Salesforce.com is updated with discipline and consistency.

    + Willingness to collaborate with other sellers on best practices and selling successes and failures.

    **Education**

    + Bachelor’s degree required or equivalent experience

    **JOB QUALIFICATIONS**

    + 7+ years’ experience as salesperson with complex SaaS software or IT solutions to payers, providers, or healthcare IT vendor

    + Consistent track record of meeting quarterly and annual sales targets

    + Demonstrable experience successfully selling to VP and C-level healthcare leaders

    **Including** :

    + Minimum of 7 years’ experience managing large healthcare accounts; 10+ years preferred

    + Healthcare industry experience required (vendor or customer)

    + Successful track record of selling to or managing C-suite executives in a complex business-to-business environment

    + Experience using customer relationship management software (e.g., SalesForce)

    + Ability to create executive-level content and polished presentations

    + Demonstrable results managing large opportunities

    + Excellent oral and written communication skills that demonstrate professionalism and ability to maintain confidentiality (documents, emails, and conversations)

    + Technical proficiency in Salesforce.com, Microsoft Word, Excel, Outlook, and PowerPoint; advanced/expert level preferred

    + Experience in the following areas is a plus:

    + Clinical Decision Support

    + Healthcare Analytics

    + Healthcare Consulting

    + Software as a Service (SaaS)

    + Healthcare Technology

    **Experience** :

    + Experience supporting the implementation or optimization of clinical software in a healthcare system highly desired

    + Developing and executing strategic account plans

    + Analyzing metrics to deliver insightful guidance

    + Calculating and analyzing ROI

    + Providing consultative services to clients

    + Forecasting and strategic planning

    + Experience upselling, nurturing business relationships, retaining and expanding our clients foot print.

    + An understanding of contract management

    + Deep understanding of the Healthcare Industry with applicability to payer, provider and vendor organizations.

    + Sufficient technology application or technology product understanding in order to learn and understand software products at a detailed level.

    + Understanding of enterprise software deployment a plus Strong communication skills, relationship building and conflict management skills.

    + Good listening skills.

    + Ability to multi-task and prioritize.

    **Other Knowledge, Skills, Abilities or Certifications** :

    + Extensive knowledge of vendor, payer and provider departments and use of clinical software

    + High-level analytical capabilities. Handles complexity and deep understanding of selling value and negotiation skills with extreme drive and energy. Collaborative, creative with deep sales experience.

    + Strong people management skills and the ability to engage organizations to accomplish enterprise goals. A “roll up your sleeves” sales director. Highly effective worker and an unselfish team-player with an internal locus of control.

    **TRAVEL REQUIREMENTS**

    + Up to 25% travel may be required

    **Compensation:**

    Target salary range CA, CT, CO, HI, NY, WA: $117,500-$164,700

    This role is eligible for Commission.

    **Additional Information** :

    Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

    EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


    Employment Type

    Full Time

  • Account Representative Sr- Central PA
    UPMC    Camp Hill, PA 17011
     Posted about 14 hours    

    **Purpose:**

    The Account Representative, Senior is responsible for all fiscal functions necessary to ensure the prompt and correct payment to the hospital of all monies owed by both insurers and patients. Account Representatives, Senior are responsible to ensure claims are submitted accurately and timely; communicate with insurance companies, patients and physicians regarding payment issues; establish reasonable payment arrangements; recommend adjustments according to UPMC policies; review the posting and balancing of payment/denial and adjustment transactions necessary for closing accounts; identify and assign appropriate status codes; and review high dollar accounts on a regular basis. The Account Representative, Senior is expected to identify recurring problems and procedural deficiencies that need to be reported to management and to serve as a key mentor to staff for training and procedural direction.

    This position is a work from home opportunity after training and individual performance evaluation.

    **Responsibilities:**

    + Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC Health System, including the demonstration of The Basics of Service Excellence towards patients, visitors, staff, peers, physicians and other departments within the organization.

    + Ability to work multiple payers

    + Verify accuracy of payment posting and reimbursement. Work with appropriate payer and/or department to resolve any payment discrepancies.

    + Identify root cause issues and demonstrate the ability to recommend corrective action steps to eliminate future occurrences of denials. Assist in claim appeal process and/or perform follow-up in accordance with Revenue Cycle policies and procedures.

    + Managed assigned book of business by ensuring the timeliness and accuracy of billing, collections, contractual postings, payments and adjustments of accounts based upon their functional area standards.

    + Evaluate and recommend referrals to agency, law firm, Financial Assistance and Bad Debt.

    + Understand third party billing and collection guidelines

    + Demonstrate knowledge of the current functionality of the patient accounting systems.

    + Identify issues and submit corrective action recommendations.

    + Ability to work independently with minimal supervision

    + Meet quality assurance benchmark standards and maintain productivity levels as defined by management.

    + Must have 1 year of claims/billing/collections experience; OR 4 years in a business office setting; OR a Bachelor's Degree; OR an equivalent combination of education and experience.

    + Excellent interpersonal, organizational, communication and effective problem-solving skills are necessary.

    + Must be able to communicate with patients, payers, outside agencies, and general public through telephone, electronic and written correspondence.

    + Prior working experience on personal computers, electronic calculators and office equipment is needed.

    + Must be multi-disciplined in billing, collections, denials, credit balances and/or the various payers.

    + Prior collections or medical billing experience with basic understanding of ICD9, CPT4, HCPCS, and medical terminology is preferred.

    + Familiarity with third party payer guidelines and reimbursement practices and available financial resources for payment of balances due is beneficial.

    + This position requires organization and time management skills.

    + The incumbent must develop and manage relationships with colleagues in a professional, independent manner.

    + The position requires the ability to maintain confidentiality with regard to all assignments. **Licensure, Certifications, and Clearances:**

    + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**


    Employment Type

    Full Time

  • Account Representative Sr
    UPMC    Pittsburgh, PA 15222
     Posted about 14 hours    

    **Purpose:**

    The Account Representative, Senior is responsible for all fiscal functions necessary to ensure the prompt and correct payment to the hospital of all monies owed by both insurers and patients. Account Representatives, Senior are responsible to: ensure claims are submitted accurately and timely; communicate with insurance companies, patients and physicians regarding payment issues; establish reasonable payment arrangements; recommend adjustments according to UPMC policies; review the posting and balancing of payment/denial and adjustment transactions necessary for closing accounts; identify and assign appropriate status codes; and review high dollar accounts on a regular basis. The Account Representative, Senior is expected to identify recurring problems and procedural deficiencies that need to be reported to management and to serve as a key mentor to staff for training and procedural direction.

    This position is a work from home opportunity after training and individual performance evaluation.

    **Responsibilities:**

    + Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC Health System, including the demonstration of The Basics of Service Excellence towards patients, visitors, staff, peers, physicians and other departments within the organization.

    + Ability to work multiple payers

    + Verify accuracy of payment posting and reimbursement. Work with appropriate payer and/or department to resolve any payment discrepancies.

    + Identify root cause issues and demonstrate the ability to recommend corrective action steps to eliminate future occurrences of denials. Assist in claim appeal process and/or perform follow-up in accordance with Revenue Cycle policies and procedures.

    + Managed assigned book of business by ensuring the timeliness and accuracy of billing, collections, contractual postings, payments and adjustments of accounts based upon their functional area standards.

    + Evaluate and recommend referrals to agency, law firm, Financial Assistance and Bad Debt.

    + Understand third party billing and collection guidelines

    + Demonstrate knowledge of the current functionality of the patient accounting systems.

    + Identify issues and submit corrective action recommendations.

    + Ability to work independently with minimal supervision

    + Meet quality assurance benchmark standards and maintain productivity levels as defined by management.

    + Must have 1 year of claims/billing/collections experience; OR 4 years in a business office setting; OR a Bachelors Degree; OR an equivalent combination of education and experience.

    + Excellent interpersonal, organizational, communication and effective problem-solving skills are necessary.

    + Must be able to communicate with patients, payers, outside agencies, and general public through telephone, electronic and written correspondence.

    + Prior working experience on personal computers, electronic calculators and office equipment is needed.

    + Must be multi-disciplined in billing, collections, denials, credit balances and/or the various payers.

    + Prior collections or medical billing experience with basic understanding of ICD9, CPT4, HCPCS, and medical terminology is preferred.

    + Familiarity with third party payer guidelines and reimbursement practices and available financial resources for payment of balances due is beneficial.

    + This position requires organization and time management skills.

    + The incumbent must develop and manage relationships with colleagues in a professional, independent manner.

    + The position requires the ability to maintain confidentiality with regard to all assignments. **Licensure, Certifications, and Clearances:**

    + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**


    Employment Type

    Full Time

  • Account Representative- Central PA
    UPMC    Camp Hill, PA 17011
     Posted about 14 hours    

    **Purpose:**

    Manage all fiscal functions necessary to ensure the prompt and correct payment to the hospital of all monies owed to the provider by insurers and patients. Ensure claims are submitted accurately and timely, communicate with insurance companies, patients and physicians regarding payment issues, establish reasonable payment arrangements and recommend adjustments according to UPMC policies. Review the posting and balancing of payment/denial and adjustment transactions necessary for closing accounts. Identify and assign appropriate status codes.

    This position is a Hybrid position. Work from home opportunity.

    **Responsibilities:**

    + Understand Third Party Billing and Collection Guidelines.

    + Identify root cause issues and demonstrate the ability to recommend corrective action steps to eliminate future occurrences of denials. Assist in claim appeal process and/or perform follow-up in accordance with Revenue Cycle policies and procedures.

    + Perform duties and job responsibilities in a fashion, which coincides with the service management philosophy of UPMC Health System, including the demonstration of The Basics of Service Excellence towards patients, visitors, staff, peers, physicians, and other departments within the organization.

    + Evaluate and recommend referrals to agency, law firm, Financial Assistance and Bad Debt.

    + Verify accuracy of payment posting and reimbursement. Work with appropriate payer and/or department to resolve any payment discrepancies.

    + Demonstrate knowledge of the current functionality of the patient accounting systems.

    + Manage assigned book of business by ensuring the timeliness and accuracy of billing, collections, contractual postings, payments and adjustments of accounts based upon their functional area standards.

    + Meet quality assurance, benchmark standards and maintain productivity levels as defined by management.

    + Identify issues and submit corrective action recommendations.

    + High school graduate or equivalent.

    + Excellent interpersonal, organizational, communication and effective problem solving skills are necessary.

    + Ability to communicate with patients, payors, outside agencies, and general public through telephone, electronic and written correspondence.

    + Working experience on personal computers, electronic calculators and various office equipment is needed.

    + Collections or medical billing experience with basic understanding of ICD9, CPT4, HCPCS, and medical terminology is preferred.

    + Familiarity with third party payor guidelines and reimbursement practices and available financial resources for payment of balances due is beneficial. **Licensure, Certifications, and Clearances:**

    + Act 34

    **UPMC is an Equal Opportunity Employer/Disability/Veteran**


    Employment Type

    Full Time

  • Account Representative Sr
    UPMC    Pittsburgh, PA 15222
     Posted about 14 hours    

    **Job Summary:**

    The Account Representative, Senior is responsible for all fiscal functions necessary to ensure the prompt and correct payment to the hospital of all monies owed by both insurers and patients. Account Representatives, Senior are responsible to: ensure claims are submitted accurately and timely; communicate with insurance companies, patients and physicians regarding payment issues; establish reasonable payment arrangements; recommend adjustments according to UPMC policies; review the posting and balancing of payment/denial and adjustment transactions necessary for closing accounts; identify and assign appropriate status codes; and review high dollar accounts on a regular basis. The Account Representative, Senior is expected to identify recurring problems and procedural deficiencies that need to be reported to management and to serve as a key mentor to staff for training and procedural direction.

    This position is a work from home opportunity after training and individual performance evaluation.

    **Responsibilities:**

    + Perform duties and job responsibilities in a fashion which coincides with the service management philosophy of UPMC Health System, including the demonstration of The Basics of Service Excellence towards patients, visitors, staff, peers, physicians and other departments within the organization.

    + Ability to work multiple payers

    + Verify accuracy of payment posting and reimbursement. Work with appropriate payer and/or department to resolve any payment discrepancies.

    + Identify root cause issues and demonstrate the ability to recommend corrective action steps to eliminate future occurrences of denials. Assist in claim appeal process and/or perform follow-up in accordance with Revenue Cycle policies and procedures.

    + Managed assigned book of business by ensuring the timeliness and accuracy of billing, collections, contractual postings, payments and adjustments of accounts based upon their functional area standards.

    + Evaluate and recommend referrals to agency, law firm, Financial Assistance and Bad Debt.

    + Understand third party billing and collection guidelines

    + Demonstrate knowledge of the current functionality of the patient accounting systems.

    + Identify issues and submit corrective action recommendations.

    + Ability to work independently with minimal supervision

    + Meet quality assurance benchmark standards and maintain productivity levels as defined by management.

    + Must have 1 year of claims/billing/collections experience; OR 4 years in a business office setting; OR a Bachelors Degree; OR an equivalent combination of education and experience.

    + Excellent interpersonal, organizational, communication and effective problem-solving skills are necessary.

    + Must be able to communicate with patients, payers, outside agencies, and general public through telephone, electronic and written correspondence.

    + Prior working experience on personal computers, electronic calculators and office equipment is needed.

    + Must be multi-disciplined in billing, collections, denials, credit balances and/or the various payers.

    + Prior collections or medical billing experience with basic understanding of ICD9, CPT4, HCPCS, and medical terminology is preferred.

    + Familiarity with third party payer guidelines and reimbursement practices and available financial resources for payment of balances due is beneficial.

    + This position requires organization and time management skills.

    + The incumbent must develop and manage relationships with colleagues in a professional, independent manner.

    + The position requires the ability to maintain confidentiality with regard to all assignments. **Licensure, Certifications, and Clearances:**

    + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**


    Employment Type

    Full Time

  • Customer Relationship Specialist
    UKG (Ultimate Kronos Group)    Harrisburg, PA 17108
     Posted about 14 hours    

    Customer Relationship Specialist

    **General Information**

    Ref #:

    20240040143

    Travel Amount Required:

    Up to 25%

    Job Type:

    Regular-Full Time

    Location:

    USA - USA - Remote

    **Company Overview**

    Here at UKG, our purpose is people™. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people – both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers \#WeAreUKG

    **Description & Qualifications**

    Description

    About the Role:

    The Customer Relationship Specialist is responsible for managing and enhancing all aspects of customer communication from the Office of the President, Go To Market, to ensure a positive experience and maintain strong relationships. This role involves crafting clear and engaging customer messages, handling customer inquiries, and collaborating with various departments to resolve issues and improve overall customer satisfaction. Additional duties include acting as liaison between Office of the President and Communications teams.

    • Communication Management:

    o Develop and implement personalized communication strategies to engage customers and address their needs effectively.

    o Draft, edit, and review customer-facing messaging, including emails, social media posts, and other avenues.

    o Coordinate with customer account teams to build customer briefing documents for meetings and events.

    o Ensure all communications are consistent with the President, GTM and company's brand voice and guidelines.

    • Customer Support:

    o Troubleshoot and resolve customer issues or escalate complex problems to the appropriate department.

    o Follow up with customers to ensure satisfaction and address any additional concerns.

    • Feedback and Improvement:

    o Collect and analyze customer feedback to identify trends and areas for improvement.

    o Work with internal stakeholder teams to implement changes based on feedback and enhance the customer experience.

    • Collaboration:

    o Partner with marketing, sales, and product teams to align communication efforts with overall business objectives.

    o Assist in the creation of promotional materials and customer outreach campaigns.

    o Participate in cross-functional meetings to stay informed about product updates, promotions, and company news.

    • Reporting and Analysis:

    o Provide insights and recommendations to improve communication strategies and customer interactions.

    Qualifications

    About You:

    Basic Qualifications:

    • Bachelor’s degree in Communications, Marketing, Business, or a related field.

    • Proven ability to develop written content for a variety of communication vehicles

    • Extensive experience in providing strategic advice to the most senior levels of the organization

    • Proven experience in customer service, communications, or a related role

    • Excellent written and verbal communication skills

    • Strong problem-solving abilities and a customer-focused mindset

    • Proficiency in customer relationship management (CRM) software and communication tools

    • Attention to detail and strong organizational skills with the ability to manage multiple competing priorities successfully

    Preferred Qualifications:

    • Experience with social media management and digital marketing

    • Familiarity with data analysis and reporting tools

    • Knowledge of industry-specific trends and best practices

    **Pay Transparency for Colorado, New York, Washington and California**

    The pay range for this position in Colorado, New York, Washington and California is $137900 to $198300, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation.

    Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.

    San Francisco Bay Area Pay Law

    There is a different range applicable to specific work locations, within the San Francisco Bay area, the base pay range for this role in those locations is USD $158585 to $228045 per year.

    **EEO Statement**

    **Equal Opportunity Employer**

    Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

    View The EEO Know Your Rights poster (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) and its **supplement** .

    View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

    UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

    **Disability Accommodation**

    For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.


    Employment Type

    Full Time

  • Neuroscience Sales Representative - Detroit
    Takeda Pharmaceuticals    Harrisburg, PA 17108
     Posted about 14 hours    

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

    **Job Description**

    Join Takeda at an entry level Neuroscience Sales Representative where you will work to enhance Neuroscience product promotion efforts within the Lansing, MI territory. In this role, you will communicate clinical and scientific knowledge about our Neuroscience product(s) to appropriate HCPs in the psychiatric space, as well as some in primary care, and will work to achieve sales goals as defined by organization.

    **How you will contribute:**

    + Communicate to Psychiatrists and other appropriate HCPs high level scientific reasoning supporting the understanding and treatment of depression and the benefits tied to our Neuroscience product(s)

    + Engage customers in a way that reflects understanding of their environment and provides insight relevant to their market and practice

    + Execute sales and product marketing strategies to achieve sales goals

    + Develop, sustain and grow highly effective working relationships with Psychiatrists and other appropriate healthcare providers

    + Work in conjunction with the District Business Manager to provide feedback to the Neuroscience Marketing team and Neuroscience Business Unit Sales leadership by providing market place intelligence/insights

    + Collaborate with others to foster greater coordination around our promotional efforts

    + Comply with the company Compliance Guidelines, Code of Conduct and Promotional Practices and adhere to Takeda's Compliance Policies and Procedures

    + Communicate respectfully with an inclusive mindset to internal and external customers, partners and colleagues

    **Minimum Requirements/Qualifications:**

    Required:

    + Bachelors degree

    + Valid U.S. drivers license

    + Living in territory

    Preferred:

    + 1-3 years of sales experience or have previous Takeda Pharmaceuticals, Inc. commercial leadership development or Takeda sales internship experience

    + Healthcare, medical device/medical equipment, pharmaceutical or biotech sales experience

    **TRAVEL REQUIREMENTS:**

    + Must be 18 years of age or older with valid driver's license and an acceptable driving record

    + Ability to travel 70% of the time

    + Must have authorization and ability to drive a company leased vehicle or rental

    **More about us:**

    At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

    Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

    **Takeda Compensation and Benefits Summary**

    We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

    **For Location:**

    USA - MI - Virtual

    **U.S. Base Salary Range:**

    $72,400.00 - $99,550.00

    The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.

    U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

    **EEO Statement**

    _Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._

    **Locations**

    USA - MI - Virtual

    **Worker Type**

    Employee

    **Worker Sub-Type**

    Regular

    **Time Type**

    Full time

    \#LI-Remote


    Employment Type

    Full Time

  • Sales Representative
    Sysco    Chester County, PA
     Posted about 15 hours    

    Company:

    US0075 Sysco Philadelphia, LLC

    Zip Code:

    19148

    Minimum Years of Experience:

    0-1 Years

    Employment Type:

    Full Time

    Travel Percentage:

    Up to 25%

    COMPENSATION INFORMATION:

    The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

    Territory for this opportunity- Chester County, PA

    Selected candidate will begin with our upcoming sales class on October 28th.

    Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks.

    Why you should join our Sales Team:

    + Competitive base salary, bonus, plus promotional incentive opportunities

    + Car allowance (mileage reimbursement for candidates in CA) and cell phone provided

    + Career pathing opportunities for both entry level, and experienced individuals

    + Opportunity to be part of a purpose driven organization that supports communities and associates

    + Specialized sales training

    + Individual as well as team-based selling

    + Opportunity to learn different ethnic segments

    + Monthly and annual sales rewards and recognition

    + Robust benefits package including an Employee Stock Purchase Plan, & 401(k) with automatic matching

    JOB SUMMARY

    This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company. This position may require working some non-traditional hours (evening, weekends, and holidays) to successfully meet customers' needs.

    RESPONSIBILITIES

    + Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.

    + Seek and qualify prospects following company account stratification goals.

    + Research customer business needs and develops a mix of products and service to meet needs.

    + Evaluate market trends and recommend products to customers, based on business needs and goals.

    + Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.

    + Answer customers' questions about products, prices, availability, and product use.

    + Provide product information and practical training to customer personnel.

    + Drive personal vehicle to customer accounts, conventions, company meetings, etc.

    + Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.

    + Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.).

    + Participate in company functions, promotions, customer visits, and customer events.

    + Attend and participate in general sales and district meetings.

    + Engage in ongoing training sessions.

    + Assist with the training of new employees as requested.

    + Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data.

    + Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.

    + Other duties may be assigned.

    QUALIFICATIONS

    Required Education/Experience

    Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship.

    Preferred Qualifications

    Bi-Lingual

    Restaurant Management, Foodservice Outside Sales, Chef Experience preferred

    Certificates, Licenses, and Registrations

    Valid driver's license with a "clean" driving record (including no multiple DUIs within the last 2 years)

    Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required

    Requirement

    + Submit to pre-employment testing (Drug Screen, Background Check).

    + Must sign Sysco Protective Covenants Agreement.

    + Reside or willing to relocate to the geographical vicinity of territory.

    Professional Skills

    + Basic PC skills and proficiency with MS Office.

    + Ability to read, write, speak English.

    Competencies

    + Building Trust

    + Building Customer Loyalty

    + Follow-up

    + Sales Ability / Persuasiveness

    + Managing Work

    + Adaptability

    + Communication

    BENEFITS INFORMATION:

    For information on Sysco's Benefits, please visit https://SyscoBenefits.com

    OVERVIEW:

    Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

    We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

    AFFIRMATIVE ACTION STATEMENT:

    Applicants must be currently authorized to work in the United States.

    We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

    This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.


    Employment Type

    Full Time


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