Market Research Analysts and Marketing Specialists

**LOCATION:** Remote -UT

**OVERVIEW**

You will focus on technology administration, optimization, and maintenance for the Health Division’s Clinical Effectiveness business by working with stakeholders throughout the marketing organization. You will leverage a combination of technical knowledge, marketing skills, and quality assurance.

You will rely up on your knowledge of Marketo. Including campaign support, program/target list/email/landing page setup, quality control, optimization, and reporting. You may also be involved with testing, learning, and optimizing content and user experiences.

**RESPONSIBILITIES**

+ Serve as the Marketo and Marketing Operations SME. Responsible for all things related to Marketo and the setup and activation of programs, campaigns, integrations, automation, reporting, etc. Manage the MarTech stack and responsible for the overall health.

+ Lead the planning, execution, and continuous optimization of B2B marketing campaigns, ensuring alignment with broader business objectives and growth goals.

+ Foster cross-functional collaboration between Marketing, Sales, and other key stakeholders to enhance marketing and sales alignment, utilizing CRM and automation tools to streamline workflows and maximize efficiency.

+ Partner with Sales, Marketing, and Operations to architect and implement Account-Based Marketing (ABM) driven programs, and systems that support sustainable growth and deliver high-value outcomes.

+ Evaluate the latest marketing trends, technologies, and best practices, championing innovation and transformation to stay ahead of the curve and improve operational excellence.

+ Ongoing nurture flow build and reporting, lead scoring model changes and improvements, list import improvements, system integrations, best practice audits.

+ Lead the development and execution of strategic marketing automation and operational excellence initiatives, using Marketo to drive measurable business impact.

+ Management of MarTech stack, including Marketo, ON24, 6Sense, and more.

**QUALIFICATIONS**

**Education:** Bachelor’s degree in communications, Journalism, Marketing, English, or related field preferred, or equivalent communications experience.

**Experience:**

+ 7+ years in marketing

+ Experience building, maintaining, and improving the marketing technology stack for a Software business.

+ Proficiency in a wide variety of digital marketing tools and platforms, including social media management, email marketing, content marketing, ABM, CRMs, and analytical tools.

+ Analytical skills to interpret data and generate insights for optimizing campaigns and strategies.

**Preferred:**

+ Experience with Marketo, SFDC, ON24, DemandBase, 6Sense, Sitecore, Zapier, and Google Analytics is a plus.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

**Become a part of our caring community and help us put health first**

Humana Healthy Horizons is seeking a Senior Implementation Business Project Manager to manage a specific defined business area (non-IT) within Humana. This role mainly focuses on the "Business" side of implementations with very limited scope in the IT implementation activities. This is NOT a traditional Project Manager role. Individuals with business process change management and project management are best suited for this role.

The Senior Implementation Business Project Manager will serve as a subject matter expert and provide oversight to the development of solutions to relevant non-standard contractual requirements and/or local needs of each market. **_Individuals with business process change management and project management are best suited for this role._**

The Senior Implementation Business Project Manager key roles and responsibilities include:

+ Create and manage project plans to ensure effective and timely market rollouts. Prioritize work and escalate risks or barriers as needed.

+ Partner with cross functional and matrixed teams to drive key operational decisions, oversee implementation progress and milestones, and other project management functions.

+ Identify and solve problems that impact the management and direction of the business.

+ Adept at research to determine the structured yet flexible approach to problem solving.

+ Rapidly learn new knowledge, skills, and behaviors in response to changing circumstances.

+ Ability to navigate complex situations and independently produce high quality deliverables.

+ Build/sustain relationships and inform the work of others through actionable, objective insights.

+ Plan, organize, monitor, and oversee complex network implementations utilizing matrixed and cross functional teams to deliver defined requirements and meet company strategic objectives.

+ Forward thinking, capable of providing frameworks to maximize ability of limited resources to achieve objectives and resolve issues.

+ Build and maintain strong internal working relationships at all levels of the organization and across the Enterprise; leverage these relationships in helping to drive innovation and effective operations for Humana.

+ Engage in implementations, ad hoc projects, within assigned scope of responsibilities to understand requirements, to support and guide team members on priorities and help them manage risks and escalations.

+ Improve standard operating procedures over time to drive efficiencies and repeatable processes for implementations.

**Use your skills to make an impact**

**Required Qualifications**

+ Must reside in the eastern or central standard time zones in the United States.

+ Bachelor's degree, or 5 years of relevant work experience.

+ 5+ years of formal Project Management experience working with large size initiatives.

+ 2+ years of experience in Change Management.

+ 3+ years working in a managed care healthcare system or health plan.

+ Experience working in Medicaid and/or Medicare.

**Preferred Qualifications**

+ 3+ years of leadership experience in a matrixed environment.

+ Knowledge of Systems Development Life Cycle, Waterfall, and Agile Development Methodologies.

+ Experience in business operations or consulting services in a health plan.

+ Possess a solid understanding of operations, technology, communications and processes.

+ Proficiency in Microsoft Office programs.

+ Experience working in Medicaid/Medicare implementation.

+ Prosci, Six Sigma, and/or Project Management Institute certifications.

**Work at Home Requirements**

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.

+ Satellite, cellular and microwave connection can be used only if approved by leadership.

+ Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

**Additional Information**

+ **Travel** : Up to 25% to Humana office locations.

+ **Workstyle:** Remote, must work hours within the eastern time zone.

+ **Core Workdays & Hours:** Typically, 8-5 pm Monday – Friday Eastern Standard Time (EST)

+ **Benefits:** Benefits are effective on day 1. Full time Associates enjoy competitive pay and a comprehensive benefits package that includes 401k, Medical, Dental, Vision and a variety of supplemental insurances, tuition assistance and much more.....

**Interview Format**

As part of our hiring process, we will be using an exciting interviewing technology provided by Hire Vue, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$86,300 - $118,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 04-03-2025

**About us**

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Welcome to Verdantas, where innovation meets sustainability and your career finds purpose. At Verdantas, we are pioneers in delivering a comprehensive suite of environmental consulting, sustainable engineering, cutting-edge modeling, and digital technology services. Specializing in thriving markets with strong growth trends, we play a pivotal role in shaping sustainable project outcomes across diverse sectors, such as power, renewable energy, water resources, government land use, and transportation infrastructure.

Our dynamic team, comprised of environmental scientists, engineers, geologists, and technical specialists, collaborates closely with clients, harnessing state-of-the-art technology to provide highly accurate datasets and models that tackle intricate environmental and infrastructure challenges. We pride ourselves on going beyond conventional problem-solving; we function as strategic partners, actively assisting clients in realizing their infrastructure and sustainability goals.

Verdantas stands at the forefront with a robust team of over 1700 professionals, including top-tier scientists, engineers, and technical experts strategically positioned throughout the U.S. Our commitment to excellence is grounded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. As a reliable partner, Verdantas offers integrated solutions and forward-thinking strategies in environmental consulting, engineering, and digital technology services.

Join us on this journey where your skills and passion align with our mission to create a sustainable future through groundbreaking solutions. At Verdantas, your career transcends traditional boundaries, and your impact extends far beyond the workplace. Discover a workplace where your talents thrive and your contributions make a lasting difference.

Verdantas is hiring for a Sr. Environmental Project Manager supporting our Harrisburg, PA office.

**Responsabilities:**

+ Manage diverse projects, involving multidisciplinary technical teams, to deliver high-quality work on environmental site assessment and remediation projects throughout Pennsylvania, New York, and beyond

+ Maintain and develop client relationships and assist with selling and cross-selling efforts

+ Routinely interact with regulatory agencies and attend meetings with clients, municipal officials, and contractors

+ Maintain overall project quality consistent with company and professional standards

+ Prepare, provide technical input, and/or review reports

+ Solve problems creatively and effectively and make informed decisions

+ Communicate effectively and proactively with management, peers, and clients

+ Mentor and provide technical leadership to aspiring project managers and junior staff

**Qualifications:**

+ Bachelor’s degree in Environmental Science, Geology, GeoSciences, Environmental Engineering, or related degree

+ 15-20+ years of experience in site investigation and remediation, conceptual model development, and transactional due diligence support

+ P.G. license in Pennsylvania

+ Understanding of Pennsylvania state and Federal environmental regulatory frameworks

+ Demonstrated leadership

+ Experience and willingness to serve as a strong mentor to staff

+ Must possess a valid driver’s license

**Benefits:**

+ Flexible Work Environment

+ Paid Parental Leave

+ Medical

+ Dental

+ Vision

+ Life and AD&D Insurance

+ Short-Term and Long-Term Disability

+ 401(k) with Company Match

+ Paid Time Off + Holidays

_Verdantas strives to develop new ways to increase diversity awareness within our organization. We recruit and reward our employees based on capability and performance — regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or physical ability. For us, it is imperative to build balanced teams from all walks of life and we believe that a diverse workforce is a stronger workforce._

**Verdantas is an EOE race/color/religion/sex/sexual orientation/gender identity/national origin/disability/vet**

UPMC Corporate Quality is hiring a Project Manager to join our team! This role will work Monday through Friday during the hours of 7:30 AM to 4:00 PM or 8:00 to 4:30 PM. This position will have a hybrid work setting with in office and work from home. The Project Manager will provide internal direction, leadership, and accountability for project management efforts among operations as well as across the system. The role will also define project objectives and measures to be tracked by the responsible business owners, and develop and maintain detailed project plans.

Do you have prior project management experience? If so, this could be the next step in your career. Apply today!

**Responsibilities:**

+ Identify trends and process improvement opportunities across departments within operations.

+ Perform cost/benefit analysis

+ Develop and implement key metrics to measure and report on progress of initiatives.

+ Work with other managers to achieve efficiencies across integration of projects.

+ Develop and maintain detailed project plans, this includes utilizing standard project documentation and methodology and project tracking and reporting procedures.

+ Develop cross-functional, change management and implementation strategies; ensure that all of the participating parties have committed to effective implementation of the processes and procedures.

+ Assist team members in resolving project problems, escalates issues when necessary, and facilities decision-making.

+ Assure quality of information through business case and application level testing; validate test results to initial business needs.

+ Provide concise and timely status reporting as required

+ Monitor operating performance against regional and national benchmarks.

+ Assist with achieving Operations division strategic goals as well as system strategic goals.

+ Bachelor's degree in business, mathematics, statistics, health care, management, or related business field required.

+ Minimum of four years of related work experience.

+ Master's degree preferred.

+ Experience in health care insurance or health care industry preferred.

+ Excellent computer skills required, including Access, Excel, Microsoft Project, and other pertinent computer software packages.

+ Strong management, problem solving, organizational, and communication skills (oral and written) are required.

+ Excellent Project Management skills along with effective planning and organizational skills.

+ Ability to perform planning for large initiatives/projects, managing all tasks required to providing services to meet client and business needs within budget and targeted deadlines.

**Licensure, Certifications, and Clearances:**

+ Act 34

**UPMC is an Equal Opportunity Employer/Disability/Veteran**

**Program/Project Manager III (4736)**

Location
**Philadelphia, PA**

Job Code
**4736**

\# of Openings
**1**

Apply Now (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=GATEWAYVENT&cws=55&rid=4736)

**GVI Inc.,** subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a **Program/Project Manager III** in **Philadelphia, PA.**

**Position Requirements:**

+ Target Education: Bachelor's degree in Engineering or Business from an accredited college or university.

+ Target Experience: Ten (10) years’ experience in management, engineering of Navy systems and equipment involving the maintenance, repair, testing, product improvement, and installation of Naval systems and equipment. The 10 years’ experience should include the following: managing engineering projects involved in engineering analysis, test, operation, maintenance or operation of Naval systems, working experience in engineering and logistic projects involving the development, configuration management, and maintenance of Navy logistics technical data and associated information management systems, and experience in HM&E systems and support. Individual should have five (5) years’ experience with logistics planning for DMSMS related projects.

**Position is located in Philadelphia, PA.**

VEVRAA Federal Contractor

Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.

We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

**Program/Project Manager II (4737)**

Location
**Philadelphia, PA**

Job Code
**4737**

\# of Openings
**1**

Apply Now (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=GATEWAYVENT&cws=55&rid=4737)

**GVI Inc.,** subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a **Program/Project Manager II** in **Philadelphia, PA.**

**Position Requirements:**

+ Target Education: Bachelor's degree in Engineering or Business from an accredited college or university.

+ Target Experience: Five (5) years’ experience in project management and program support for U.S. Navy ILS related projects and initiatives, working knowledge of U.S. Navy logistics organizations, including their functions and responsibilities. Directly related experience providing project management and program support for Hull Mechanical and Electrical (HM&E) ILS projects and initiatives is preferred.

**Position is located in Philadelphia, PA.**

VEVRAA Federal Contractor

Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.

We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.

**Role Overview**

**Sodexo** is seeking a **Training and Communications Specialist**

This is a **remote** role

The Training and Communications Specialist will support both internal and external users of Sodexo’s Collaboration portal. The Collaboration Portal is designed to send and share information between Sodexo’s and Entegra’s Supply Management and Finance teams and our Manufacturers, Distributors and Local Suppliers.

**What You'll Do**

+ Help troubleshoot issues and research processes and procedures to identify, document, and distribute/deliver improvements.

+ Create documents, emails, newsletters, announcements and other written communications for the Collaboration Portal stakeholders as necessary.

+ Create training materials, videos and other materials necessary to support training, online help and other available support features.

+ Assist in onboarding new users to the portal, providing an introduction to the tool and demonstration of key features and functions.

**What We Offer**

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

+ Medical, Dental, Vision Care and Wellness Programs

+ 401(k) Plan with Matching Contributions

+ Paid Time Off and Company Holidays

+ Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

**What You Bring**

+ Experience with Lumen5 or other video content creation software

+ Experience creating training videos

+ Experience conducting training webinars

+ Experience creating newsletters

+ Experience with Microsoft Teams

**Who We Are**

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab) .

**Qualifications & Requirements**

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 3 years

Minimum Functional Experience - 3 years

**Location** _US-NC-Charlotte | US-PA-Pittsburgh | US-PA-Philadelphia | US-FL-Orlando | US-FL-Tampa | US-OH-Cleveland_

**System ID** _979378_

**Category** _IS&T_

**Employment Status** _Full-Time_

**Posted Range** _$56300 to $103620_

**Company : Segment Desc** _CORPORATE STAFF_

_Remote_

**Role Overview**

**Sodexo** is seeking a **Training and Communications Specialist**

This is a **remote** role

The Training and Communications Specialist will support both internal and external users of Sodexo’s Collaboration portal. The Collaboration Portal is designed to send and share information between Sodexo’s and Entegra’s Supply Management and Finance teams and our Manufacturers, Distributors and Local Suppliers.

**What You'll Do**

+ Help troubleshoot issues and research processes and procedures to identify, document, and distribute/deliver improvements.

+ Create documents, emails, newsletters, announcements and other written communications for the Collaboration Portal stakeholders as necessary.

+ Create training materials, videos and other materials necessary to support training, online help and other available support features.

+ Assist in onboarding new users to the portal, providing an introduction to the tool and demonstration of key features and functions.

**What We Offer**

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

+ Medical, Dental, Vision Care and Wellness Programs

+ 401(k) Plan with Matching Contributions

+ Paid Time Off and Company Holidays

+ Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

**What You Bring**

+ Experience with Lumen5 or other video content creation software

+ Experience creating training videos

+ Experience conducting training webinars

+ Experience creating newsletters

+ Experience with Microsoft Teams

**Who We Are**

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (https://app.smartsheet.com/b/form/dbdf3c39f65e4cd49eda84cc599389ab) .

**Qualifications & Requirements**

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 3 years

Minimum Functional Experience - 3 years

**Location** _US-NC-Charlotte | US-PA-Pittsburgh | US-PA-Philadelphia | US-FL-Orlando | US-FL-Tampa | US-OH-Cleveland_

**System ID** _979378_

**Category** _IS&T_

**Employment Status** _Full-Time_

**Posted Range** _$56300 to $103620_

**Company : Segment Desc** _CORPORATE STAFF_

_Remote_

POSITION OVERVIEW:

The Marketing Coordinator will support members of the marketing department and will work on multiple channels across multiple brands. This position is a hands-on position that will provide the right candidate with an ideal environment to learn and grow as a marketing professional.

ROLE AND RESPONSIBILITIES (include but not limited to):

* Assist in organizing promotional events and trade shows

* Conduct market research and analyze trends to identify new opportunities

* Help identify media and public relations opportunities

* Support sales and business development teams for multiple brands

* Assist in creating and updating collateral and sales sheets

* Perform competitive price shopping calls and regularly gather competitive intel across all brands

* Assist in updating B2B and B2C communications in HubSpot

* Assist Communications Manager and utilize HubSpot to create lists and reports

* Other duties as assigned

PREFERRED EXPERIENCE AND BACKGROUND:

* Outstanding written and communication skills.

* Excellent organizational and prioritization skills.

* Attention to detail.

* Ability to work hands-on in a fast-paced environment where teamwork and collaboration are vital.

* Ability to successfully handle multiple projects and meet critical deadlines.

* Must have an introductory knowledge of Microsoft Office including Word, Outlook, Excel, and PowerPoint. Graphic design experience is a plus.

* Strong interpersonal skills, ability to interact with staff, colleagues, and cross-functional teams at all levels of the organization.

* Ability to work hard and have fun.

* BA/BS in Marketing, Communications, or other related field

OTHER:

* Competitive Pay

* Benefits

* 401K

* Equal Opportunity Employer

PHYSICAL REQUIREMENTS (With or without reasonable accommodation)

* Sitting/Standing: Frequently 75-100%

* Fine Motor Movements: Frequently 75-100%

**All job descriptions are subject to change.

**It's fun to work in a company where people truly BELIEVE in what they're doing!**

**Job Description Summary:**

As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex modernization projects primarily for Application Modernization and Connectivity, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. In this role, you will coordinate multi-function, multi-vendor project teams—often spanning multiple regions—to meet aggressive but achievable deadlines while driving meaningful customer outcomes.

A strong technical background in one or more focus areas—such as infrastructure modernization, application modernization, process modernization, hybrid cloud deployments, microservices architecture, or enterprise-wide DevOps—is key. You’ll leverage this expertise to define project objectives, outline detailed delivery plans, and ensure alignment with customers business goals. Throughout the project lifecycle, you will collaborate with diverse stakeholders, including consultants, software engineers, end users, sales teams, and senior leadership, while maintaining transparency, accountability, and clear communication.

As part of the Rocket team, you will embrace and exemplify our core values of Empathy, Humanity, Trust, and Love, ensuring a customer-centric approach in every interaction. You’ll partner with colleagues to continually refine best practices and methodologies, promoting a culture of innovation and continuous improvement. Ultimately, you will play a pivotal role in delivering high-value solutions and exceptional experiences that help customers modernize their technology landscapes and achieve strategic success.

As a Senior Project Manager at Rocket Software, you will lead the delivery of primarily complex modernization projects primarily for Application Modernization and Connectivity, typically ranging from $500k to $2M in services revenue, and occasionally overseeing more complex transitions or transformations valued up to $10M. In this role, you will coordinate multi-function, multi-vendor project teams—often spanning multiple regions—to meet aggressive but achievable deadlines while driving meaningful customer outcomes.

A strong technical background in one or more focus areas—such as infrastructure modernization, application modernization, process modernization, hybrid cloud deployments, microservices architecture, or enterprise-wide DevOps—is key. You’ll leverage this expertise to define project objectives, outline detailed delivery plans, and ensure alignment with customers business goals. Throughout the project lifecycle, you will collaborate with diverse stakeholders, including consultants, software engineers, end users, sales teams, and senior leadership, while maintaining transparency, accountability, and clear communication.

As part of the Rocket team, you will embrace and exemplify our core values of Empathy, Humanity, Trust, and Love, ensuring a customer-centric approach in every interaction. You’ll partner with colleagues to continually refine best practices and methodologies, promoting a culture of innovation and continuous improvement. Ultimately, you will play a pivotal role in delivering high-value solutions and exceptional experiences that help customers modernize their technology landscapes and achieve strategic success.

**Key Responsibilities**

**Project Delivery Excellence & Customer Experience**

+ Oversee the entire project lifecycle for large, high-risk, and often multi-region initiatives—managing timelines, deliverables, and quality standards to meet aggressive yet achievable deadlines.

+ Define and document clear project scope and objectives, preventing scope creep by continuously aligning all stakeholders with the project’s goals and deliverables.

+ Utilize Rocket’s project management framework to optimize workflows, accelerate time to value, and ensure customer-centric outcomes.

+ Coordinate requirement-gathering sessions, project kickoff meetings, status updates, and review meetings, maintaining transparency and alignment between internal teams and external clients.

+ Act as the primary interface with customers, forging trust-based relationships grounded in Rocket’s core values of Empathy, Humanity, Trust, and Love.

+ Monitor project risks and proactively address any challenges, conflicts, or schedule deviations to maintain project momentum and a positive customer experience.

**Revenue Optimization & Portfolio Management**

+ Collaborate with internal and customer stakeholders to match project resources, schedules, and financial parameters with contractual requirements.

+ Maintain transparent communication to set clear expectations around timelines, scope, and any potential risks affecting delivery or cost.

+ Provide reliable financial forecasts to management, adjusting as necessary based on evolving project scopes and timelines.

+ Collaborate closely with Sales to proactively identify and pursue additional revenue opportunities, particularly for complex, high-risk engagements, by leveraging on-the-ground insights during project delivery to align emerging customer needs with Rocket’s broader solutions portfolio.

+ Lead or support early qualification and opportunity assessment for significant modernization projects, ensuring alignment with Rocket’s strategic objectives.

+ Maintain a well-rounded portfolio of customer engagements, balancing priorities and resource allocations to maximize both revenue potential and customer satisfaction.

**Operational Excellence & Process Transformation**

+ Implement and continuously improve standardized policies, procedures, and best practices that support consistent, high-quality project delivery.

+ Track key performance indicators (KPIs) and analyze project data to identify trends, address inefficiencies, and enhance operational effectiveness.

+ Use data-driven insights to inform decision-making, refine delivery approaches, and recommend process optimizations that reduce complexity, cost, and time-to-market.

+ Establish clear governance structures and reporting processes, providing stakeholders with real-time visibility into project progress, financial health, and risk status.

+ Drive continuous improvement initiatives that reinforce Rocket’s commitment to innovation, operational excellence, and delivering transformative customer outcomes.

**Team Leadership & Development**

+ Mentor and coach project managers to enhance their leadership and delivery capabilities.

+ Guide project managers in handling customer escalations with a problem-solving mindset, ensuring resolutions align with Rocket’s values and maintain strong customer trust.

+ Develop and implement career development plans for team members.

+ Drive a culture of continuous learning, fostering knowledge sharing across teams.

+ Implement coaching frameworks to support exceptional customer experiences and project outcomes.

**Cross-Functional Collaboration**

+ Partner with Account Executives during project delivery to keep them informed on progress, collaborate on customer challenges, and seek their support in resolving key issues.

+ Collaborate with Product Development to align project execution with the product roadmap.

+ Work closely with Customer Success Management, Product Engineering, and Delivery Engineering to ensure seamless customer engagements.

+ Facilitate communication between technical and business stakeholders, driving alignment on project goals and priorities.

**Requirements**

**Education & Certifications**

+ Bachelor’s degree in Business Administration, Project Management, a related field, or equivalent experience.

+ Project management certification preferred (e.g., PMP, PgMP).

+ Additional certifications in Agile methodologies are beneficial.

**Experience**

+ 12+ years of progressive project management experience, preferably with enterprise-scale portfolios in a professional services organization of a software company (or equivalent related experience).

+ 6+ years leading senior-level customer-facing project managers in a strategic or operational leadership role.

+ Proven track record of driving revenue growth and business transformation through project delivery in a software, SaaS, or enterprise software environment.

+ Experience in cross-functional collaboration within SaaS companies, enterprise software organizations, or consulting environments, working across teams to align project goals and ensure successful delivery.

+ Committed to Rocket’s core values of empathy, humanity, trust and love

**Skills & Competencies**

**Leadership and Collaboration**

+ Executive-level communication skills.

+ Advanced coaching and mentoring abilities.

+ Transformational leadership with a focus on operational excellence.

+ Expertise in cross-functional collaboration and stakeholder management.

**Project Delivery and Strategy**

+ Resource optimization and portfolio management.

+ Advanced project planning and risk management.

+ Process improvement and change management expertise.

+ Focus on accelerating time-to-value through efficient delivery.

**Financial and Operational Acumen**

+ Strong understanding of revenue recognition principles.

+ Experience in financial management, budgeting, and performance monitoring.

+ Ability to analyze and address complex operational challenges.

**Collaboration Network**

+ CSE Functional Leadership Team

+ Sales and Pre-Sales teams

+ Support & Product Development

+ Customer Success

+ Customer stakeholders

**Communication Requirements**

+ Maintain regular communication with the Director of the CSE PMO, cross-functional teams, and Functional Leadership.

+ Conduct 1:1s with direct reports.

+ Provide ad-hoc updates on critical project milestones and revenue recognition status.

**Information Security**

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

**Diversity, Inclusion & Equity**

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

\#LI-SD1

\#LI-Remote

The base salary range for this role is $116,933.00 - $146,166.50 /year. Exact compensation may vary based on skills, experience, and location.

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**What Rocket Software can offer you in USA:**

**Unlimited Vacation Time as well as paid holidays and sick time**

**Health and Wellness coverage options for Rocketeers and dependents**

**Life and disability coverage**

**Fidelity 401(k) and Roth Retirement Savings with matching contributions**

**Monthly student debt benefit program**

**Tuition Reimbursement and Certificate Reimbursement Program opportunities**

**Leadership and skills training opportunities**

EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._

_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_