As **Group Claims Business Analyst,** you will serve as a Claims subject matter expert to assist in executing all claims projects and strategic initiatives. You will partner with the Group Claims Transformation & Reengineering team to develop project plans, create business requirements, and drive successful outcomes on those initiatives. You will assist in user acceptance testing when needed and help document business processes related to initiatives. You will be involved with continuous improvement and change management efforts, driving adoption and increasing effectiveness across Group Claims.

You report directly to the Head of Organizational Effectiveness and Enablement, Group Claims and will assist in delivering on the initiatives and strategies that support the Group Claims Keys to Success, as identified in our target letter.

**You Will:**

+ Serve as a business subject matter expert involved in the implementation and change management of claims strategic initiatives

+ Build and maintain an in-depth knowledge of our Group Claims products, processes, and systems, which may include both legacy and modern applications, and use that knowledge in helping to create solutions

+ Create business requirements and partner with various departments, such as Claims, IT and Product, to ensure the requirements meet internal and external needs and expectations

+ Perform user acceptance testing and assist in determining when solutions are complete and ready for production

+ Assist in conducting time studies and maintaining models to measure capacity

+ Provide change management support by assisting our Group Claims Change Management Leader to effectively lead teams through change

+ Champion and assist with continuous improvement initiatives across Group Claims

In addition, you will be part of a team and assist in championing a culture focused on:

+ Insightful strategic thinking

+ Embedding data & analytics everywhere

+ High-urgency and bias for action

+ Execution orientation

+ Driving change and innovation

+ Consumer-centricity

**You Have:**

+ Bachelor’s degree or equivalent work experience.

+ 3+ years of work experience in Group Insurance, primarily in Claims.

+ Analytical, decision making and problem-solving skills.

+ Creativity and thought leadership, comfortable with discussing and developing innovative solutions and supporting new ways of doing business, versus maintaining status quo.

+ Strong communication skills with the ability to build effective relationships, influence others and work effectively in a matrixed organization.

+ Possess proven and effective leadership qualities and skills, with the ability to express and defend ideas and concepts.

+ Ability to thrive, operate and influence in an environment of change.

+ Excellent and resourceful relationship manager with the ability to influence and negotiate to desired business outcomes.

**Location:**

+ Preferred locations include Plano, TX and Bethlehem, PA.

+ The work arrangement will be hybrid (2+ days per week in office; 3 days per week working from home).

**Salary Range**

$82,660.00 - $135,805.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

**Our Promise**

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

**Inspire Well-Being**

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

**Health Care**

+ Choice of medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

+ Dental plan

+ Vision plan

+ Health care accounts – flexible spending, health reimbursement, and health savings accounts

+ Critical illness insurance

**Life and Disability Insurance**

+ Company-paid Life and Disability insurance plus voluntary supplemental coverage

+ Accident insurance

**Retirement and Financial**

+ 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

+ Complimentary 1:1 financial guidance with a licensed Fidelity representative

**Time Off and Remote Work**

+ Flexible work arrangements (part in-person/part remote)

+ Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

+ Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

+ Paid parental leave and paid family and medical leave policies

**Emotional Well-being and Work-Life**

+ Emotional well-being, mental health, and work/life resources powered by Spring Health

+ Wellness programs, including fitness program and equipment reimbursement

+ Child, adult, and elder back-up care support through Bright Horizons

+ Adoption assistance

+ College planning

+ Tuition reimbursement

+ Student loan assistance

+ Commuter benefits in select metropolitan areas

**_Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._**

**Equal Employment Opportunity**

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

**Accommodations**

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .