Field Service Engineer (Water Treatment)

Philadelphia, PA area (40 miles North, South and East of Philadelphia)

25% - 70% Travel.

Our client is a worldwide leader in water recovery, treatment, and reuse. They design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and industrial wastewater treatment. They are one of the world’s leading manufacturers of total organic carbon (TOC) analyzers and corresponding certified reference materials. Their ground-breaking endotoxin analyzer is the latest addition to our expanding analytical instruments portfolio. We strive to provide not only superior technology and design, but also outstanding quality, service, and application support.

Field Service Engineers (FSE's) will provide routine to complex field service support at customer sites predominantly within the greater Philadelphia metropolitan area in addition to support of customers within Eastern Pennsylvania, Delaware, and Northern Maryland. Support will include maintenance, verification, validation, repair, and calibration duties as well as troubleshooting operational issues. In addition the FSE may also be involved in providing field service and support for Sievers brand Endotoxin and Bioburden instrument product lines.

This position will require residency within the Greater Philadelphia area and within 1-hour drive of the Philadelphia (PHL) International Airport. Role is a Contract to Hire. Absolutely, positively, a Direct Hire only? Apply anyway, we still want to talk to you.

Key Characteristics:

We are looking for a resourceful person who is self-directed, enjoys working independently, and is attentive to details. An ideal candidate would prefer to organize their own planning, scheduling and confirmation of contiguous services while balancing varying priorities. We are looking for a candidate who would employ a scientific approach to the operation, maintenance, and repair of analytical instrumentation and is proficient at completing daily and weekly administrative responsibilities. Client focus and succinct & timely communication (written and verbal) are key elements for success in this role. We are looking for a candidate that is technically competent and has work experience in technical field support, customer support and experience in ultra-pure water applications or operation of analytical instrumentation in a lab environment.

Duties & Responsibilities:

Travel to customer sites and perform PM and related services on TOC equipment.

Plan, Schedule and Confirm customer services including coordination of travel and parts shipments for services.

Maintain admin duties, parts inventory and relevant trainings.

Take customer calls, participate in territory sales meetings, and service team meetings.

Respond to on-demand contract services with 3 or 7 business day response commitments for troubleshooting and repair.

Troubleshoot and perform preventative maintenance on a variety of systems and equipment.

Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements.

Maintain inventory of spare parts and adequate supply of chemicals and replacement parts.

Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed.

Carry out mechanical, electrical and controls troubleshooting on equipment such as motors, PLC’s, VFD’s, valves, air compressors, ejectors, process pumps, blowers, and instrumentation.

Partner with customer management and operation teams to help advise on system performance, maintenance, and troubleshooting.

Write clear and concise reports for customers.

Special projects and new hire training as assigned by supervisors.

25%- 70% travel.

Qualifications:

High School Diploma / GED / Home School Certification OR international equivalent and 2+ years’ experience of service/maintenance or equivalent in an industrial environment.

The right entry level candidate with no industry experience with a Bachelor's may be considered- Bachelor or Associates Degree in Science/Engineering (STEM), or technical certificate in Instrumentation, Controls or programming and/or water treatment equipment.

UF/MBR Working experience with PLC control systems, PLC programming and troubleshooting would be a huge plus.

This role requires quite a bit of travel within territory, so you’ll need to have a valid driver’s license. Sometimes emergency service is required. When it happens, you may be asked to step in and save the day – Client works hard to make sure on-call schedules are balanced, but they are part of the role.

Ability to gain and maintain access to the customer sites assigned, including nuclear Facilities.

Why do people love working with this client? Recognition and rewards for your hard work and achievements, also, opportunity for new challenges – they're growing and love to promote from within! Finally, they have an excellent leadership team and a collaborative culture where you’ll be part of something special!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly ® Engineering?

Your engineering skills are in demand, but how do you find the right fit? Easy. At Kelly Engineering, our team creates expert talent solutions to solve the world’s most critical challenges. We connect you with leading organizations where you can collaborate on innovative projects, work with cutting-edge technologies and accelerate your growth. Whether you prefer the variety and flexibility of short-term projects or are looking for a long-term opportunity, we’re here to guide you to the next step in your engineering career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.
Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.