Digital Communications Specialist

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Digital Communications Specialist

Salary

See Position Description

Location

Pittsburgh, PA

Job Type

CS Exempt, Full Time

Job Number

24-DCST-01

Department

Office of the Mayor

Opening Date

12/20/2024

FLSA

Exempt

Bargaining Unit

01

+ Description

+ Benefits

+ Questions

POSITION SUMMARY

The Digital Communications Specialist for the Office of the Mayor will be responsible for leading and driving all digital and social media communications strategy for the City of Pittsburgh. They will work closely with the Communications Director, Press Secretary, and Press Officers to provide strategic guidance on digital media campaigns, as well as execute digital communication strategy.

Responsibilities include, but are not limited to, coordinating with the digital engagement coordinator to develop response plans for constituent inquires, ensuring the City of Pittsburgh is up to date and in compliance with best standards for digital communications, and work with the City Cable Bureau to provide livestream coverage on social media platforms for City of Pittsburgh press conferences and announcements.

The ideal candidate will have at least three years of experience developing social media campaigns, digital marketing, PR, or communications; possess excellent written and oral communication skills; and demonstrate the ability to maintain discretion and sensitivity while executing digital communications strategies.

Department : Mayor's Office

Posting Type : Announcement

Salary : $71,115 per year

Union : Non-union

Civil Service Classification : Exempt

REQUIREMENTS

General Application Requirements:

You must submit or show proof of all of the following at the time of filing your application (unless otherwise indicated below) or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.

+ Applicants must submit a complete application including education, work experience, a resume (if applicable) and completed supplemental questions.

+ Applicants must be or become residents of the City of Pittsburgh prior to employment and remain a resident throughout employment.

+ Click here (https://arcg.is/vD5Hn) to view a map of City of Pittsburgh neighborhoods.

NOTE: The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes but is not limited to criminal background, driver's license and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration for employment based on the results of their background investigation (as it relates to the job for which the applicant is being considered).

NOTE: Candidates being considered for employment will be required to submit official transcripts to verify their post-secondary education (college/university, trade school, etc.) prior to being hired by the City of Pittsburgh. Transcripts must be submitted at the time of any/each job interview you have with the City of Pittsburgh.

Qualifying Requirements:

Your City of Pittsburgh application will be reviewed and your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will be sent an eligibility notice regarding your eligible/ineligible status.

+ WORK EXPERIENCE: The application must show three (3) years of full-time experience in marketing, communications, or a related field. (Less than full-time experience will be calculated on a pro-rated basis).

+ EDUCATION/TRAINING: The application must clearly show a Bachelor’s Degree from a fully-accredited institution in Communications, Marketing or Graphic Design. (See NOTE under the General Application Requirements Section above regarding the verification of education/training).

+ EQUIVALENCY: Education/training and/or work experience may be substituted on a year for year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position (based on the sum of work experience and education/training listed above). The Total Qualifying Requirement is seven (7) years. (See NOTE under the General Application Requirements Section above regarding the verification of education/training).

CIVIL SERVICE EXAMINATIONS

If you meet the qualifying requirements listed above, you will be sent a letter of admission (when applicable) for the following examination(s). You must pass the written and/or performance examination(s) in order to have your name placed on the official Civil Service eligibility list for this position. Candidates who receive job offers must pass a medical examination (when applicable) prior to start date.

+ Written: None required for this position.

+ Performance: None required for this position.

+ Medical: None required for this position.

POSITION DUTIES

+ Manages the social media accounts for the City of Pittsburgh (Facebook & Twitter), and the Mayor (Facebook, Twitter, & Instagram).

+ Creates digital communications deliverables for the Office of the Mayor, and other departments/offices as needed.

+ Partners with Press Officers, Press Secretary, and Communications Director to maintain a communications calendar that is representative of the city’s project work and programming.

+ Writes statements, social media captions, event copy, and other digital communications for publication on the City’s social media channels.

+ Staffs the Mayor at events to photograph, livestream, and provide assistance during the event.

+ Coordinates livestream details for press conferences, public meetings, proclamations, and other public-facing events with Pittsburgh City Channel and Office of Special Events.

+ Designs, edits, and produces graphics for social media, flyers, event banners, and other deliverables, as assigned.

+ Maintains a consistent line of communication with the Neighborhood Services team to ensure that the city’s digital communications align with its overall engagement efforts.

+ Monitors social media analytics to determine best practices, measure outcomes, and inform executive staff of the performance of city initiatives.

+ Partners with the Director of Communications to set and enforce social media standards for all accounts operating under the City of Pittsburgh. This includes monitoring brand consistency, providing templates, answering questions from staff, and more.

+ Performs other related tasks and duties that are assigned or required.

CLICK HERE (http://www.governmentjobs.com/careers/pittsburgh/classspecs) to view the full job description including knowledge, skills, and abilities and working conditions for this position. Locate and click on the position title to view the complete job description.

Full-time City employees receive a comprehensive benefit package including:

+ Health, Dental and Vision Benefits

+ Pension

+ Voluntary Deferred Compensation Plan

+ Tuition Reimbursement

+ Paid Holidays

+ Paid Vacation

+ Personal Days

(Benefits may be modified based on collective bargaining unit terms.)

01

The City of Pittsburgh welcomes all applicants, including those who would need to relocate to satisfy the Residency Requirement prior to starting this position. Please elaborate on your plans to relocate to Pittsburgh if you do not already live within the City of Pittsburgh municipality. If you already reside within the City of Pittsburgh, please write N/A.

02

Do you possess three (3) years of full-time experience in marketing, communications, or a related field?

+ Yes

+ No

03

If YES, please describe your experience.

04

Do you possess a Bachelor's Degree from a fully-accredited institution in Communications, Marketing or Graphic Design?

+ Yes

+ No

05

Did you remember to attach your complete resume with this application? If you did not, your application may be disqualified.

+ Yes

+ No

06

Please confirm below that you understand that your OFFICIAL transcripts must be submitted by mail or in person to the Department of Human Resources and Civil Service if you are selected to fill this position.

+ Yes

+ No

Required Question

Agency

City of Pittsburgh

Address

414 Grant Street Room 431 Pittsburgh, Pennsylvania, 15219

Phone

412-255-2710

Website
http://www.pghjobs.net

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