Description

We are offering a long-term contract employment opportunity for an organized and detail-oriented Office Manager in the manufacturing industry. The chosen candidate will be based in our Wayne, Pennsylvania office. As an Office Manager, you will be expected to work collaboratively with various teams to ensure the efficient processing and management of title documentation.

Responsibilities:

• Collaborate with Sales, Sales Support, Credit, Legal, Litigation & Recovery, Asset Management, and Operations teams to resolve pre- and post-booking title related issues

• Handle inbound correspondence & inquiries from dealers and customers to provide title expertise on any title related inquiries both pre and post booking

• Review and execute title correspondence on behalf of the company, ensuring the company's security interests in the equipment have been established

• Ensure accurate processing and management of customer credit applications

• Follow up on original title until in house with us as a lienholder or owner, and release all titles when paid off

• Contribute to department efficiencies by identifying bottlenecks and contributing to the formulation of solutions/improvement

• Monitor customer accounts and take appropriate action, including sending repossession docs with titles upon request

• Maintain accurate customer credit records and ensure proper tracking of outstanding titles into the appropriate systems for post-booking tracking

• Stay current on related regulatory and judicial matters and recognize when these matters influence existing practices

• Participate in formal and informal training opportunities to enhance knowledge and value to the company.

Requirements • Strong skills in Customer Service and Sales are essential

• Proficiency in Documentation and Reporting is required

• Experience in Training and Operations is vital

• Familiarity with Policy Review processes is necessary

• Expertise in Human Resources (HR) Administration is a must

• Understanding of Security protocols is crucial

• Ability to handle Correspondence effectively is important

• Knowledge of Regulation and Credit procedures is beneficial

• Experience in Retail sector would be advantageous

• Adherence to Practices and handling of Financial Notes is expected

• Excellent Communication Skills are required

• Skills in Optimization and dealing with Stakeholders is needed

• Proficiency in managing Receipts and Time Management is necessary

• Ability to Execute tasks efficiently is a must

• Experience in Loan Origination is desirable

• Understanding of Company Policy is crucial

• Ability to Prioritize tasks effectively is important

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .