UPMC is looking for a full-time Office Assistant I to support both Summit Family Practice and Grandview Family Practice! This position offers day shift hours from 8 AM to 4:30 PM, with travel required between the two offices. We are seeking a candidate with experience in a medical office setting, though this is not a requirement. Strong customer service skills and the ability to interact effectively with patients are essential for this role. Apply today to join a great team and receive a robust Totals Reward package!!

**Responsibilities:**

+ Verify accuracy of patient information and records in both the medical record and computerized scheduling system.

+ Schedule, coordinate, and reschedule patient appointments while efficiently communicating necessary messages to staff and providers.

+ Greet and register patients in a polite and timely manner, offering necessary instructions and directing them to the appropriate department or personnel.

+ Inform relevant department or personnel of a patient's arrival, completing all required check-in and check-out functions.

+ Maintain a clean and organized waiting area, ensuring the beverage station and reading materials are stocked and well-kept.

+ Prepare patient charts for upcoming appointments, ensuring all relevant information is current and complete.

+ Answer incoming telephone calls, screen appropriately, take messages, and provide accurate information as needed.

+ Maintain and update physician schedules to ensure proper appointment scheduling and confirmations, and complete necessary paperwork such as encounter forms and referrals for billing purposes.

Required:

+ High school diploma or GED

+ 1 year work experience, preferably in a medical office setting

Preferred:

+ Knowledge of medical terminology

+ Word processing and computer experience

+ Customer service experience

**Licensure, Certifications, and Clearances:**

+ Act 34

**UPMC is an Equal Opportunity Employer/Disability/Veteran**