Join our team at Erie Physician Network (EPN) as a full-time Office Assistant I! This exciting role offers the opportunity to float between three EPN offices, providing vital support across multiple locations. You’ll enjoy a dynamic work environment, assisting with daily operations and helping ensure a seamless experience for both patients and staff. With a day shift schedule and a comprehensive Total Rewards benefits package, we’re committed to your health, well-being, and career growth. If you're organized, adaptable, and ready to make a difference, we encourage you to apply for this rewarding opportunity!

In this role, there is the opportunity to -

+ Verify necessary patient information and records in the medical record and scheduling system.

+ Schedule, coordinate, and reschedule patient appointments, ensuring accurate communication with staff and providers.

+ Greet and register patients promptly, providing clear instructions and notifying relevant departments upon arrival.

+ Maintain a clean and organized waiting area, including beverage stations and reading materials.

+ Prepare patient charts for upcoming appointments, ensuring all necessary information is included.

+ Answer telephone calls, screen inquiries, take messages, and provide requested information to patients and staff.

+ Update physician schedules regularly to ensure proper patient appointments and confirmations.

+ Complete paperwork such as encounter forms, referrals, and billing information using the computerized system.

Required

+ High school diploma or GED

+ 1 year work experience, preferably in a medical office setting

Preferred

+ Knowledge of medical terminology

+ Word processing and computer experience

**Licensure, Certifications, and Clearances:**

+ Act 34

**UPMC is an Equal Opportunity Employer/Disability/Veteran**