UPMC Pittsburgh, PA 15222
**UPMC Mercy is hiring a Full Time Team Leader, Food Services to support the Dietary and Cafeteria department!**
This is an entry level management position with opportunities to advance to Supervisor and Manager of food services! The starting rate for this position is $18.60/hour. Salary will be determined at time of offer and is based on multiple factors.
This position will work Monday-Friday from 11:15am-7:45pm with every other weekend and holiday. Weekend/holiday hours are 9am-5:30pm.
**Purpose:**
Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.
**Responsibilities:**
+ Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
+ Oversee security of inventory and cash revenues.
+ Orient, train, and coach new team members as per department guidelines.
+ Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
+ Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
+ Perform routine competency checks on associate performance with appropriate follow-through.
+ Conduct and document service recovery on all customer complaints as per operational guidelines.
+ Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
+ Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
+ HS Diploma/GED preferred
+ 2 years relevant experience required
**Licensure, Certifications, and Clearances:**
+ Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire.
+ ANAB - National Accreditation Board OR Servsafe Certified
+ Act 34
**UPMC is an Equal Opportunity Employer/Disability/Veteran**