UPMC Erie, PA 16503
Join Our Team as a Full-Time Food Services Team Leader at UPMC Hamot!
Are you looking for a rewarding career in a dynamic healthcare setting where you can make a real difference? UPMC Hamot is seeking dedicated candidates for a Food Services Team Leader position, offering an exciting opportunity for growth and advancement in the food service industry. As a key member of our team, you will support the Food Service Supervisor in overseeing daily operations while focusing on training and developing our food service associates.
This position offers a flexible schedule, with day and evening shifts and rotating weekends and holidays, ensuring a work-life balance that suits your needs. At UPMC, we prioritize your professional growth, providing a comprehensive Total Rewards Benefits program that supports both your career and personal well-being.
As a Food Services Team Leader, you will supervise associates, uphold UPMC policies and food safety standards, and ensure the highest level of customer satisfaction. If you’re passionate about leadership, training, and delivering exceptional food service, this is the perfect opportunity to build your career with UPMC Hamot and be part of a team committed to excellence.
Take the next step in your career and apply today!
**Responsibilities:**
+ Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
+ Oversee security of inventory and cash revenues.
+ Orient, train, and coach new team members as per department guidelines.
+ Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
+ Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
+ Perform routine competency checks on associate performance with appropriate follow-through.
+ Conduct and document service recovery on all customer complaints as per operational guidelines.
+ Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.
+ Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.
Required:
+ Two (2) years relevant experience required
Preferred:
+ HS Diploma/GED
**Licensure, Certifications, and Clearances:**
+ Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire.
+ American National Accreditation Board Certification.
+ ANAB - National Accreditation Board OR Servsafe Certified
+ Act 34
**UPMC is an Equal Opportunity Employer/Disability/Veteran**