Child, Family, and School Social Workers

Summary This position is located at the Corporal VA Medical Center (CMCVAMC) and off-site VA leased Community Resource and Referral Center (CRRC) office in Philadelphia, PA. The HUD-VASH program is a collaborative effort, supported through HUD Section 8 rental assistance vouchers and VA's provision of intensive case management services. The primary goal of HUD-VASH is to move veterans and their families out of chronic homelessness. Responsibilities Performs the administrative and personnel management function relative to staff supervised. Incumbent will have established guidelines and performance expectations for staff, clearly communicated through the formal employee performance management system. Observes workers' performance; demonstrates and conducts work performance critiques. Provides informal feedback and periodically evaluates employee performance. Incumbent works to resolve informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. The supervisor provides advice and counsel to workers related to work and administrative matters. Invokes disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves or disapproves leave requests. Incumbent assures that subordinates are trained and fully comply with the provisions of the safety regulations. The incumbent is responsible for furthering the goals of equal employment opportunity (EEO) by taking positive steps to assure the accomplishment of affirmative action objectives and by adhering to nondiscriminatory employment practices in regard to race, color, religion, sex, and affirmative action for the area under incumbent supervision in the following: (1) merit promotion of employees and recruitment and hiring of applicants; (2) fair treatment of all employees; (3) encouragement and recognition of employee achievements; (4) career development of employees; and (5) full utilization of their skills. Incumbent supervises employees to accomplish the work of the organization unit. Exercises supervisor authorities and responsibilities involving work assignment and review, as well as the administrative and personnel management functions relative to the staff supervised. The incumbent performs a wide range of services and provides technical assistance to monitor activities and program reviews, and the development and analysis of information. In addition, the incumbent uses sound judgment in the interpretation of trends and patterns; the application of guidelines; and the recommendation of program enhancements. The incumbent performs program analysis, development, review, research and design to develop and monitor quality improvement measures. Performs work related to the review, monitoring, analysis, planning and assessment of various programs. Responsible for key project activities related to the planning, development, and implementation of the project component. Prepares and maintains administrative records, data bases, and reports in accordance with VACO and local guidelines. Incumbent may serve as Section Chief, Social Work Service, in Homeless Program Section Chief's absence. Performs other related duties as assigned. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: Available Ad-hoc Virtual: This is not a virtual position. Functional Statement #:03125-F Relocation/Recruitment Incentives: Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements. The basic requirements for employment as a VHA social worker are prescribed by statute in 38 U.S.C. § 7402(b)(9), as amended by section 205 of Public Law 106-419, enacted November 1, 2000. To qualify for appointment as a social worker in VHA, all applicants must meet the following: United States Citizenship: Be a citizen of the United States. (Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy). Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found by going to http://vaww.va.gov/OHRM/T38Hybrid/. Grade Determinations: Social Worker (Program Coordinator), GS-13 (1) Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidates may have certification or other post-master degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. (2) Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. (3) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs.(a) Skill in coordinating and implementing one or more specialty program(s), across the facility. Skill in coordinating and implementing one or more specialty program(s), across the facility. Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive. Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). Ability to collaborate with internal and external partners to further program goals and enhance patient centered care. Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action. Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget. Knowledge of organizational structure and impact on program operations. (4) Assignment. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. At this grade level, social worker program coordinators oversee the administrative and clinical aspects of a major specialty treatment program, such as, but not limited to: Post Traumatic Stress Disorder, Substance Abuse Treatment Program, Home-Based Primary Care, Mental Health Intensive Case Management, Caregiver Support Program or Transition and Care Management Program, or a combination of programs located at one facility or multiple divisions of a facility. They are responsible for coordinating interdisciplinary staffing, work assignments, budget, treatment services provided, and admission criteria for the program. The program coordinator may or may not have supervisory responsibilities. They have full responsibility for all phases of service delivery for a major specialty program. The program coordinator is responsible for the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. They are administratively responsible for the programming and operations of the program assigned, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. Program coordinators provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct program or service audits and complete designated clinical practice audits and reports, including productivity. Program coordinators oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement, and evaluating efficacy of improvement efforts. Preferred Experience: Supervisory Experience and HUD-VASH Experience. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-13. Physical Requirements: The incumbent requires an abundance of physical and psychological energy because of the large number of self-initiated activities and personal contacts that are required. The work may also involve driving an automobile and going in and out of a variety of settings in the community Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

**Refresh Center, part of the Optum family of businesses, is seeking a Licensed Social Worker to join our team in Springfield, PA. Optum is a clinician-led care organization that is changing the way clinicians work and live.**

**As a member of the Optum Behavioral Care Team, you’ll be an integral part of our vision to make healthcare better for everyone.**

**Explore opportunities at Optum Behavioral Care** . We’re revolutionizing behavioral health care delivery for individuals, clinicians and the entire health care system. Together, we are bringing high-end medical service, compassionate care and industry leading solutions to our most vulnerable patient populations. Our holistic approach addresses the physical, mental and social needs of our patients wherever they may be - helping patients access and navigate care anytime and anywhere. We’re connecting care to create a seamless health journey for patients across care settings. Join our team, it’s your chance to improve the lives of millions while **Caring. Connecting. Growing together.**

As a Licensed Social Worker, you will treat a wide variety of mental health conditions that reflect the needs of our diverse patient population. You will provide patients with behavioral and mental health treatments, including individual and group therapy, medication management, and intensive outpatient programs.

**Primary Responsibilities:**

+ Conduct outpatient psychiatric evaluations and provide ongoing medication management

+ Participate in enriching the training experience of our graduate students

+ Screen and assess patients for common mental health and substance abuse disorders

+ Provide treatment for a variety of mental health conditions using treatment approaches including cognitive behavioral therapy, dialectical behavioral therapy, and other evidence-based methods

+ Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications

+ Form excellent provider-patient alliances and coordinate care with external providers

+ Opportunities to represent the practice in community presentations and lectures

+ Maintain accurate and up-to-date electronic medical records (Athena) and clinical documentation, ensuring compliance with all regulatory requirements

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ Master’s degree in psychology, social work, or a related counseling field

+ Have a clear, active and unrestricted license (Independent license/unrestricted Full LCSW, LISW) in the state of practice

**Preferred Qualifications:**

+ 2 + years of professional social work / clinical experience post Master's degree

+ Experience providing direct psychotherapy services to individuals and families

+ Experience working with computers for professional communication and medical documentation - Excel, Outlook, Athena RMS (or other EHRs)

+ Ability to work both independently and collaboratively with equal effectiveness

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

**Clinician – Graduate Nurse Rotational Programs (UPMC Presbyterian)**

This position is eligible for a generous sign-on bonus!

Sign-On Bonus Details:

+ $15,000 sign-on bonus available with a two-year commitment to UPMC

**About the Position:**

We are seeking an experienced and dedicated Clinician to join our team. In this role, you will be pivotal in maintaining a high standard of patient care and excellence within our facility. As a key leader, you will be responsible for onboarding new staff, conducting one-on-one evaluations, and daily rounding on the Graduate Nurses within our Rotational Programs at Presbyterian.

The Clinician is a nurse leader focused on fostering a culture of excellence in patient care. Reporting to the department manager, they handle employee evaluations, staff hiring, and performance management. They provide education, training, and clinical expertise to staff, and will also be responsible for delivering nursing care as needed.

**Key Responsibilities:**

+ The Clinician fosters productive relationships internally and externally through positive communication, mentoring, and modeling. They address workplace issues, demonstrate accountability for safe work practices, and utilize performance improvement tools to enhance care quality. The Clinician mentors staff, including students and new hires, and shares knowledge across the organization. They align with national and organizational goals to improve patient safety and satisfaction and create a compassionate patient experience. Applying Relationship-Based Care, they use critical thinking to address patient needs and ensure clear communication. The Clinician leads clinical practice improvements, supports staff through transitions, and takes on formal leadership roles in quality improvement and onboarding.

**Schedule:**

+ Full-time, 40 hours per week, Monday through Friday

+ Minimum 3 years of nursing experience required; BSN mandatory. Master's degree preferred or, if BS is not in nursing, a Master's or higher in Nursing is required.

+ Demonstrated competence as a Professional Staff Nurse and ability to provide age-specific care.

+ Knowledge of growth and development principles and the ability to assess and interpret patient needs.

+ Ability to build positive relationships with staff, physicians, and patients.

+ Effective in a complex environment, handling multiple priorities and specialized equipment.

+ Strong clinical judgment, critical thinking, and problem-solving skills needed.

+ Mobility, visual dexterity, and physical stamina required for patient care tasks.

**Licensure, Certifications, and Clearances:**

Current licensure as a Registered Professional Nurse in practicing state. National Certification preferred. CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

+ Registered Nurse (RN)

+ Act 34

*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.

**UPMC is an Equal Opportunity Employer/Disability/Veteran**

Are you a looking for a rewarding career with growth opportunities? UPMC Western Behavioral Health at Safe Harbor is looking for passionate Crisis Clinicians to join our team at Crisis Services! Serving as Erie County’s 24/7 crisis hotline operator as well as community crisis responder since 1993, Crisis Services offers phone, mobile and walk-in services to individuals of all ages. In addition to providing comprehensive crisis interventions, Crisis Services is also a part of the 988 Suicide and Crisis Lifeline.

Under the direction of the Crisis Clinician Supervisor, the Crisis Clinician Associate is responsible for providing clinical services to consumers experiencing a self-identified crisis. Primary responsibility is responding to crisis related situations from community professionals and persons. This includes, but is not limited to, answering questions, obtaining clinical information, scheduling outpatient evaluations, responding to telephone crisis, de-escalation, and documentation of all duties previously mentioned.

The ideal hire for this position will be someone who has previous behavioral health related experience, particularly in crisis intervention or case management. Additionally, experience in customer service and completing clinical assessments also strongly preferred. This is an four day per week, evening shift position, 2p-12am. Schedule will be rotating.

**The Crisis Clinician Assoicate position is now eligible for a SIGN-ON BONUS! If you are seeking a change and looking to make a difference in an underserved population, now is your moment to find your place at UPMC!!!**

**Sign-On Bonus Details:**

+ · $3,500 with a 2-year work commitment

+ · $5,000 with a 3-year work commitment

**Responsibilities:**

+ Manage shift caseload with guidance from Leadership.

+ Use electronic medical records for information & documentation.

+ Work independently in crisis settings.

+ Support consumers with person-centered counseling and arrange referrals.

+ Meet documentation and paperwork requirements

+ Conduct face-to-face crisis assessments.

+ Respond to calls from consumers and community.

+ Participate in trainings and staff meetings.

+ Complete case reviews.

+ Support therapeutic milieu and ensure safety.

+ Bachelor's Degree in Psychology, Counseling or Social Work.

+ Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience.

+ Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.

+ Recovery-oriented interpersonal relations. **Licensure, Certifications, and Clearances:**

+ Cardiopulmonary Resuscitation (CPR)

+ Comprehensive Crisis Management (CCMC)

+ Driver's License

+ Act 31 Child Abuse Reporting with renewal

+ Act 33 with renewal

+ Act 34 with renewal

+ Act 73 FBI Clearance with renewal

**UPMC is an Equal Opportunity Employer/Disability/Veteran**

UPMC Hamot, a Magnet designated facility located in Erie, PA is hiring a Clinician to join 7 South Oncology!

Unit: 7-South is a close-knit team of highly experienced nurses, many with over 20 years of service. Our unit feels like a family, fostering a supportive environment with strong teamwork and a commitment to professional growth through the career ladder. Specializing in oncology, we provide chemotherapy to cancer patients as needed, offering opportunities for chemotherapy certification and foundational oncology training.

**$20,000 sign-on bonus available for nurses with over one year of experience!**

**_Title and salary will be determined based upon education and nursing experience._**

**Overview:** The Clinician is a nurse leader responsible for fostering a culture of excellence in patient care and serving as a role model for professional nursing practice. Under the direction of the Unit Director or department manager, the Clinician oversees employee evaluations, staff hiring, and daily performance management. The role includes providing education, training, and clinical expertise to staff, coordinating clinical activities, and, if needed, delivering direct nursing care.

**Responsibilities:**

+ Builds productive working relationships internally and externally through mentoring, positive communication, and team building.

+ Coaches' colleagues on cultural diversity and addresses workplace issues like horizontal violence and impairment.

+ Demonstrates accountability for safe work hours, time management, and healthy lifestyles.

+ Utilizes performance improvement tools to enhance care quality and work environment, sharing improvements across units.

+ Actively mentors and educates others, serving as a preceptor and fostering continuous learning.

+ Integrates organizational and system goals to improve patient safety, quality, and satisfaction.

+ Shares new knowledge through presentations, posters, and publications.

+ Applies nursing knowledge within the framework of Relationship-Based Care, addressing clinical, psychosocial, and spiritual needs.

+ Demonstrates critical thinking and effective communication to support patient care and coordination among providers.

+ Leads clinical nursing practice improvements and supports staff through change processes.

+ Participates in shared leadership and assumes formal roles in quality improvement, evidence-based practice, or onboarding.

+ Assists with or completes staff performance evaluations as needed.

+ Minimum 3 years of nursing experience

+ Master’s degree preferred. BS/BSN required; if BS degree is not in nursing, a master’s or higher degree in Nursing is required

+ Demonstrated competence as a Professional Staff Nurse. Must demonstrate knowledge and skills to provide appropriate care for patients of all ages, understanding principles of growth and development over the lifespan.

+ Ability to assess patient data, interpret information, and address age-specific needs as per department policy and procedures.

+ Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, and patients/families.

+ Ability to work effectively in a complex environment, managing multiple priorities and specialized equipment.

+ Exemplary clinical judgment with critical thinking, analytical, and problem-solving skills.

+ Critical thinking skills required for leading others in applying the nursing process.

+ Requires mobility, visual manual dexterity, and physical stamina for frequent walking, standing, lifting, and positioning of patients. **Licensure, Certifications, and Clearances:**

+ Advanced Cardiac Life Support (ACLS) within one year of hire or transfer.

+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

+ NIH Stroke Scale (NIH) within 6 months of hire or transfer.

+ Registered Nurse (RN)

+ Act 34

*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.

**UPMC is an Equal Opportunity Employer/Disability/Veteran**

If you would like to discuss this opportunity and more with a Recruiter for Hamot Nursing and Nursing Support, you can schedule an appointment to meet with us during our virtual office hours! We are available Mondays and Wednesdays 8AM-10AM, 12PM-2PM, 5PM-7PM. We are also available every first Saturday of the month by request, please email morrisonlm2@upmc.edu to request Saturdays.

**Please click this link to schedule an appointment:** Hamot Recruiter Office Hours Scheduling (https://outlook.office365.com/owa/calendar/hamotrecruiterofficehours@upmc.edu/bookings/)

Children's Hospital of Philadelphia and the Division of Allergy/Immunology in the Department of Pediatrics at the Perelman School of Medicine at the University of Pennsylvania seek candidates for an Assistant Professor position in the non-tenure clinician educator track. Applicants must have an M.D. or equivalent degree. Board certified in Allergy and Immunology by the American Board of Allergy and Immunology.

Teaching responsibilities may include teaching medical students, medical residents, fellows and advanced practitioners within the Health System. Selected candidates will be expected to participate as an active member of PENN Graduate Programs based on his/her research role.

Clinical responsibilities may include rounding on in-patient and consultative services and participating in a robust outpatient clinical practice at The Children’s Hospital of Philadelphia.

Research or scholarship responsibilities may include developing a clinical, basic, and/or translational research program. The successful candidate will have evidence of previous scholarly productivity.

We seek candidates who embrace and reflect diversity in the broadest sense. The University of Pennsylvania and Children’s Hospital of Philadelphia are EOEs. Minorities/women/individuals with disabilities/protected veterans are encouraged to apply.

The University of Pennsylvania values diversity and seeks talented students, faculty and staff with diverse backgrounds, experiences, and perspectives. The University of Pennsylvania is an equal opportunity and affirmative action employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status or any other legally protected class. Questions or concerns about this should be directed to the Executive Director of the Office of Affirmative Action (http://www.upenn.edu/affirm-action/) and Equal Opportunity Programs, University of Pennsylvania, 421 Franklin Building, 3451 Walnut Street, Philadelphia, PA 19104-6205; or (215) 898-6993 (Voice) or (215) 898-7803 (TDD).

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

To provide comprehensive care of psychiatric patients admitted to the inpatient psychiatric unit from admission through discharge, by maximizing available internal and external resources to reduce length of stay and improve quality of care. It includes assessing, planning, implementing, coordinating, and evaluating health and community related services to meet a patient’s physical, psychosocial, vocational, and health needs in a cost effective, outcomes-oriented and timely manner. As department needs change, the services may be performed at any level within the Network’s continuum of services and/or sites.

JOB DUTIES AND RESPONSIBILITIES:

+ Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.

+ Performs admission review on all inpatients. Attends daily patient rounds and shares professional knowledge, making appropriate recommendations regarding clinical and programmatic needs of patients as it relates to professional knowledge base and existing treatment criteria.

+ Participates in individual patient care meetings with multidisciplinary team members and the patient/family to evaluate progress and to identify and resolve problems that may interfere with a positive patient outcome.

+ Facilitate individual sessions with patient, patient & family, and any other significant others according to therapeutic needs and program practices.

+ Assesses discharge planning needs to ensure a safe, timely and efficient discharge. Identifies variances during the patient’s stay in order to evaluate and improve processes that affect the efficiency and quality of patient care.

+ Arranges for community services (including short and long-term placement) prior to discharge to meet patient’s needs with recognition and documentation of patient choice of service providers. Demonstrates effective use of these resources within established reimbursement guidelines.

+ Provides patient / family education and advocacy, as appropriate.

+ Maintains knowledge and awareness of mental health laws regarding patients’ rights and voluntary/involuntary commitment proceedings, coordinating such proceedings with necessary personnel.

+ Maintains appropriate, timely, and effective communication with patients, families, community agencies, physicians, nursing staff, department managers, ancillary departments, and the Manager regarding variances, aspects of patient care management.

+ Facilitates insurance authorization, pre-certification, and concurrent reviews for assigned patients.

+ Maintains clinical records of all patient contact and clinical reviews, according to hospital policy and other regulatory guidelines (i.e., State, JCAHO). Documentation is completed in a professional and timely manner and includes interventions, recommendations, and referrals.

+ In time of need, evaluates patients in the Emergency Room and/or in-house transfers for admission and/or referral to appropriate level of care.

+ May assist in the utilization management of psychiatric cases in the absence of the utilization management coordinator.

PHYSICAL AND SENSORY REQUIREMENTS:

Able to communicate effectively (both verbally and in writing). Positive interpersonal skills required. Sits stands and walks for extended periods of time. Requires some light lifting. Potential for participation in therapeutic recreational activities.

EDUCATION:

Master’s degree in Social Work or Counseling

EDUCATION:

Registered Professional Nurse with a current license to practice in the state of Pennsylvania. Bachelor's Degree in Nursing required (or in pursuit and obtained within 3 years of hire)OR Licensed Social Worker, MSW, or Licensed Professional Counselor (LPC).

TRAINING AND EXPERIENCE:

At least 2 to 5 years of clinical experience providing care to patients with mental health illness. Previous experience in discharge planning and case management models preferred.Current Behavioral Health department program for De-Escalation Training and BLS certification required within 90 days of hire.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

This is a full-time remote role open to candidates throughout the United States located in EST.

External candidates must reside and work in EST. Internal candidates residing outside of EST that are currently working EST schedules may apply.

Hours for this position are Monday-Friday 8:00am - 5:00pm in EST.

**Program Overview**

Help us elevate our patient care to a whole new level! Join our Aetna team as an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models. You can have life-changing impact on our **Dual Eligible Special Needs Plan** (DSNP) members, who are enrolled in Medicare and Medicaid and present with a wide range of complex health and social challenges. With compassionate attention and excellent communication, we collaborate with members, providers, and community organizations to address the full continuum of our members’ health care and social determinant needs. Join us in this exciting opportunity as we grow and expand DSNP to change lives in new markets across the country.

**Position Summary/Mission**

Our Care Managers are frontline advocates for members who cannot advocate for themselves. They are responsible for assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member’s overall wellness.

**Fundamental Components**

+ Develops a proactive plan of care to address identified issues to enhance the short and long-term outcomes as well as opportunities to enhance a member’s overall wellness.

+ Uses clinical tools and information/data review to conduct an evaluation of member's needs and benefits.

+ Applies clinical judgment to incorporate strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning.

+ Conducts assessments that consider information from various sources, such as claims, to address all conditions including co-morbid and multiple diagnoses that impact functionality.

+ Uses a holistic approach to assess the need for a referral to clinical resources and other interdisciplinary team members.

+ Collaborates with supervisor and other key stakeholders in the member’s healthcare in overcoming barriers in meeting goals and objectives, presents cases at interdisciplinary case conferences

+ Utilizes case management processes in compliance with regulatory and company policies and procedures. Utilizes motivational interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversation.

**Required Experience**

+ Active and unrestricted RN licensure in state of Pennsylvania OR compact licensure in the state of residence

+ Minimum 3+ years clinical practical experience

+ Minimum2+ years Case Management, discharge planning and/or home health care coordination experience

**Preferred Experience**

+ Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually

+ Bilingual desired - Spanish

+ Excellent analytical and problem-solving skills

+ Effective communications, organizational, and interpersonal skills.

+ Ability to work independently

+ Effective computer skills including navigating multiple systems and keyboarding

+ Certified Case Manager

+ Demonstrates proficiency with standard corporate software applications, including MS Word, Excel, Outlook, and PowerPoint, as well as some special proprietary applications

**Education and Certification Requirements**

+ Associates Degree or Nursing Diploma Required

+ Bachelors Degree Preferred

**Pay Range**

The typical pay range for this role is:

$60,522.80 - $129,615.20

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 09/17/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

**Job Description:**

The Social Work Care Manager works collaboratively with physicians and other members of the health care team to improve the health of patients with chronic conditions or complex needs. The position educates patients and caregivers to help them manage their health care needs. The incumbent facilitates communication, coordinates services, addresses barriers, and promotes optimal allocation of resources while balancing clinical quality and cost management.

**Job Specifics**

+ Pay Range Clinical: $34.06-$52.55 Non Exempt

+ Pay Range Certified: $30.94-$47.77 Non Exempt

+ Benefits Eligible: No

+ PRN

+ Shift: 6 or 12 hour shifts, night/weekend/holiday requirement for all team members.

**Job Essentials**

+ Identifies patient populations using specific screening criteria including psychosocial screen, medical record review or through referrals for service per department policy/guidelines includes trigger list, timeframes for assessing patient, and pre-screen criteria. Review of medical records, focused reports and/or referral information to gather relevant data per department guidelines. Obtains additional necessary information by interviewing the patient/family/significant other (SO). Assesses patient/member per CMS Condition of Participation (COP) or National Clinical Quality Association (NCQA) standards. Ensures a plan of care is developed and maintained for members receiving care management services consistent with COP/NCQA and department standards.

+ Coordinates and facilitates communication among the member/caregivers /representative, members of the healthcare team, and other relevant parties (e.g. referral physicians, community organizations, post-acute providers, other payers, Sales Team, Employer Groups, etc.). Coordinates with appropriate individuals to help ensure consults, testing, procedures are sequenced in a manner that is appropriate to patient clinical condition and supports timely and efficient care delivery. Care Management will actively intervene and resolve/escalate where barriers to service exist across the care continuum. Maintains a current knowledge of community resources. Where necessary performs cost benefit analysis and coordinates authorizations for appropriate level of care. May diagnosis various mental, emotional and behavioral disorders using DSM 5 guidelines. Provides supportive, crisis and other social work interventions as identified. Coordinates and collaborates with external agencies including DCSF, APS, and law enforcement when abuse, neglect or exploitation is suspected or confirmed. May provide therapeutic modalities appropriate to the level of care. Acts within the scope of the Mental Health Practice Act.

**Minimum Qualifications**

+ Master's Degree in Social Work. Education must be obtained from an accredited institution. Degree will be verified.

+ Current State Licensure as a Certified Social Worker (CSW) or Licensed Clinical Social Worker (LCSW).

+ Basic computer skills and knowledge of word processing and spreadsheet software.

+ Strong written and verbal communication skills.

+ Demonstrated ability to exercise critical thinking skills.

**Preferred Qualifications**

+ Case Management Certification.

+ Experience working in clinical care management, social work or with third party payers.

+ Knowledge of care management.

+ Knowledge of health insurance related products.

+ Working understanding of coding, episode of care and length of stay guidelines.

+ Written and verbal communication skills.

+ Ability to work independently, be self-motivated, have a positive attitude, and be flexible in a rapidly changing environment.

**Physical Requirements:**

+ Interact with others requiring the employee to communicate information.

+ Operate computers and other office equipment requiring the ability to move fingers and hands.

+ See and read computer monitors and documents.

+ Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

**Anticipated job posting close date:**

09/29/2024

**Location:**

Valley Center Tower

**Work City:**

Murray

**Work State:**

Utah

**Scheduled Weekly Hours:**

0

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$34.06 - $52.55

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

This is a full-time remote role open to candidates throughout the United States located in EST.

External candidates must reside and work in EST. Internal candidates residing outside of EST that are currently working EST schedules may apply.

Hours for this position are Monday-Friday 8:00am - 5:00pm in EST.

**Job Purpose and Summary:**

The Care Manager is a member of the Care Team. The Care Manager is responsible for the care management of members that are enrolled in the Dual Special Needs Plan and have limited health conditions. These members are usually stratified as low risk. The Care Manager will work in conjunction with the Nurse Care Manager, Care Coordinator, Transition of Care (TOC) Coach, and other members of the Care Team to improve the member’s health outcomes, address social determinants of health and connect members with community based organizations. The Care Manager will assess member’s needs as well as gaps in care, communicate with the member’s Primary Care Provider (PCP), maintain updated individualized care plans and participate in Interdisciplinary team meetings. Care Managers will be able to identify members who’s needs require clinician involvement and transition members appropriately.

**Responsibilities:**

+ Responsible for interacting with low stratification members via phone calls, coordinating care, completing, reviewing, and updating assessments and care plans that address problems, goals and interventions.

+ Based on assessments and claims data creates a care plan for members to follow

+ Participate as a member of the Care Team during Interdisciplinary Team meetings to discuss the member’s health care needs, barriers to care and explore better outcomes for the member

+ Identify and link members with health plan benefits and community resources Perform administrative work to maintain skills needed for job duties

**Essential Qualifications and Functions:**

+ Regular and reliable attendance

+ Familiar with community resources & services

+ Strong organizational skills

+ Works independently

+ Maintains professional relationships with the members we serve as well as colleagues

+ Communicates effectively and professionally verbally and in writing

+ Proficient with computer systems

+ Knowledgeable in Microsoft Office Software

+ Excellent customer service skills

+ Has a dedicated home work space

**Required Qualifications:**

+ 3+ years experience in health-related field

+ 2+ years of experience with Microsoft Office applications (Word, Excel, Outlook)

**Preferred Qualifications:**

+ CRC, CDMS, CRRN, COHN, or CCM certification

+ Medicare and Medicaid experience

+ Managed care experience

+ Experience working with geriatric special needs, behavioral health and disable population

+ Knowledge of assessment, screenings and care planning

+ Bilingual (English/Spanish; English/Creole)

**Education:**

+ Bachelors Degree or equivalent experience required

**Pay Range**

The typical pay range for this role is:

$21.10 - $40.90

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 10/01/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.