Mental Health and Substance Abuse Social Workers

The Guardian Insurance & Annuity Company’s (GIAC) New Business team is seeking a dynamic and knowledgeable individual to join our team as an **Annuity Operations Case Manager** . As an integral part of our organization, you will play a crucial role in ensuring seamless interactions with our consumers and applying your expertise to build lasting relationships. The ideal candidate will possess a deep understanding of annuities and showcasing agility and adaptability in a dynamic financial services environment.

You will

+ Serve as a subject matter expert on annuities, demonstrating a comprehensive understanding of various annuity products, features, and regulations. Provide mentorship and support to our consumers, financial advisors, and internal teams regarding annuity-related inquiries and transactions.

+ Effectively manage annuity cases from initiation to resolution, overseeing the entire process to ensure accuracy and compliance. Collaborate with internal departments, external partners, and clients to optimize workflows and provide an exceptional customer experience.

+ Cultivate and maintain strong relationships with our consumers, financial advisors, and other stakeholders. Act as a trusted partner, providing proactive communication, timely updates, and personalized solutions to address individual needs and concerns.

+ Effectively handle incoming and outgoing phone calls, serving as a central point of contact for our consumers.

+ Partner with product management, compliance, and various departments across the organization to orchestrate successful and compliant product launches.

+ Demonstrate the ability to work independently and collaboratively within a team, efficiently managing multiple business processes or functions.

+ Infuse a genuine passion for prioritizing the consumer experience by consistently prioritizing their needs and preferences. Proactively identify opportunities to create memorable experiences that exceed expectations and foster a client-centric environment.

You have

+ Minimum of 3 years of experience in the financial services industry.

+ In-depth knowledge of various annuity products, including fixed, variable, and indexed annuities.

+ College degree preferred or equivalent professional work experience.

+ Experience working in client support or relationship management role within the financial services industry.

+ Agility and adaptability to navigate complex and changing regulatory environments.

+ Strong interpersonal and communication skills, with the ability to build and maintain relationships with internal stakeholders.

+ Proven ability to manage multiple tasks and priorities in a fast-paced environment.

Location

This is a flexible position requiring 3 days per week in the Guardian Bethlehem, PA office.

**Salary Range:**

$48,170.00 - $72,260.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

**Our Promise**

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

**Inspire Well-Being**

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._

**Equal Employment Opportunity**

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

**Accommodations**

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] .

**Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.**

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .

**Who We Are**

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

**Primary Purpose**

**PRIMARY PURPOSE OF POSITION**

Protection of the Company's assets to include our self-insured retention of $10 Million through the execution and management of field investigations of bodily injury, property damage and company damage incidents to include high profile cases with significant monetary exposure. Establish appropriate reserves on cases in accordance with established accounting principles. Analyze liability and evaluate financial risk to the company in high complexity injury and large property damage losses. Make presentations to Senior Management regarding investigations with high impact potential. Temporarily fill in for the Manager Claims Case Management on an as needed basis. Prepare written reports and case analysis as required. Support the loss prevention process with analytical data. Note: Position may be required to work extended hours for coverage for storms or other energy delivery emergencies.

**Primary Duties**

**PRIMARY DUTIES AND ACCOUNTABILITIES**

+ Perform and coordinate field investigation of property damage, bodily injury, automobile accidents, environmental and company damage incidents that involve liability issues for the company. Respond to and coordinate the investigation of major incidents (gas explosions, fires, electrocutions) including significant company damage events on a 24-hour basis. Meet with customers/claimants, witnesses, etc. to obtain facts of incidents. Evaluate damages, make liability determinations, analyze losses and where warranted develop a settlement strategy and negotiate a cost effective settlement. Retain experts, lead and conduct site inspections with experts and company counsel. Coordinate and manage litigation brought against the company. (70%)

+ Prepare written investigation reports, letters and other documents including discovery responses. (10%)

+ Provide 24/7 on call emergency response (5%)

+ Provide educational services to internal and external constituencies. (5%)

+ Assist in the training of new E02 Claims Case Managers. (5%)

+ Serve on root cause investigation teams to provide the Claims viewpoint in these activities. (5%)

**Job Scope**

**JOB SCOPE**

+ Protection of company assets (through proper investigations)

+ Minimize Company Liability exposures (effective settlements and claim denials)

+ Customer/client satisfaction while balancing effective claim performance

+ Contribute to company performance through amounts collected (Financial Recovery field investigations). -

+ Effective financial management (adequate reserving and payments)

+ Self motivated requiring minimal supervision and an ability to handle a heavy case load.

**Minimum Qualifications**

**MINIMUM QUALIFICATIONS**

Bachelor's degree and 4-7 years of relevant investigative, claims or insurance experience, OR in lieu of a Bachelor's degree, 6-9 years of business experience, at least 6 of which must be relevant investigative, claims or insurance experience.

**Preferred Qualifications**

**PREFERRED QUALIFICATIONS**

10 years of relevant investigative, claims or insurance experience.

**Benefits**

+ Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors:USD $83,200.00/Yr. - USD $124,800.00/Yr.

+ Annual Bonus for eligible positions: 15%

+ 401(k) match and annual company contribution

+ Medical, Dental and Vision Insurance

+ Life and disability insurance

+ Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave (based on position)

+ Long Term Incentive Plan for eligible positions

+ Wellbeing programs such as tuition reimbursement, adoption assistance and fitness reimbursement

+ Referral bonus program

+ And much more

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at [email protected].

**Who We Are**

We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in?

**Primary Purpose**

**PRIMARY PURPOSE OF POSITION**

Protection of the Company's assets to include our self-insured retention of $10 Million through the execution and management of field investigations of bodily injury, property damage and company damage incidents to include high profile cases with significant monetary exposure. Establish appropriate reserves on cases in accordance with established accounting principles. Analyze liability and evaluate financial risk to the company in high complexity injury and large property damage losses. Make presentations to Senior Management regarding investigations with high impact potential. Temporarily fill in for the Manager Claims Case Management on an as needed basis. Prepare written reports and case analysis as required. Support the loss prevention process with analytical data. Note: Position may be required to work extended hours for coverage for storms or other energy delivery emergencies.

**Primary Duties**

**PRIMARY DUTIES AND ACCOUNTABILITIES**

+ Perform and coordinate field investigation of property damage, bodily injury, automobile accidents, environmental and company damage incidents that involve liability issues for the company. Respond to and coordinate the investigation of major incidents (gas explosions, fires, electrocutions) including significant company damage events on a 24-hour basis. Meet with customers/claimants, witnesses, etc. to obtain facts of incidents. Evaluate damages, make liability determinations, analyze losses and where warranted develop a settlement strategy and negotiate a cost effective settlement. Retain experts, lead and conduct site inspections with experts and company counsel. Coordinate and manage litigation brought against the company. (70%)

+ Prepare written investigation reports, letters and other documents including discovery responses. (10%)

+ Provide 24/7 on call emergency response (5%)

+ Provide educational services to internal and external constituencies. (5%)

+ Assist in the training of new E02 Claims Case Managers. (5%)

+ Serve on root cause investigation teams to provide the Claims viewpoint in these activities. (5%)

**Job Scope**

**JOB SCOPE**

+ Protection of company assets (through proper investigations)

+ Minimize Company Liability exposures (effective settlements and claim denials)

+ Customer/client satisfaction while balancing effective claim performance

+ Contribute to company performance through amounts collected (Financial Recovery field investigations). -

+ Effective financial management (adequate reserving and payments)

+ Self motivated requiring minimal supervision and an ability to handle a heavy case load.

**Minimum Qualifications**

**MINIMUM QUALIFICATIONS**

Bachelor's degree and 4-7 years of relevant investigative, claims or insurance experience, OR in lieu of a Bachelor's degree, 6-9 years of business experience, at least 6 of which must be relevant investigative, claims or insurance experience.

**Preferred Qualifications**

**PREFERRED QUALIFICATIONS**

10 years of relevant investigative, claims or insurance experience.

**Benefits**

+ Annual salary will vary based on a candidate's skills, qualifications, experience, and other factors:USD $83,200.00/Yr. - USD $124,800.00/Yr.

+ Annual Bonus for eligible positions: 15%

+ 401(k) match and annual company contribution

+ Medical, Dental and Vision Insurance

+ Life and disability insurance

+ Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave (based on position)

+ Long Term Incentive Plan for eligible positions

+ Wellbeing programs such as tuition reimbursement, adoption assistance and fitness reimbursement

+ Referral bonus program

+ And much more

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need an accommodation to complete the application, please email us at [email protected].

**_What Individualized Care contributes to Cardinal Health_**

Delivering an exclusive model that fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services, patient access support, and financial programs, Sonexus Health, a subsidiary of Cardinal Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service and creative solutions executed through a flexible technology platform means providers are more confident in prescribing drugs, patients can more quickly obtain and complete therapy, and manufacturers can directly access more actionable insight than ever before. With all services centralized in our custom-designed facility outside of Dallas, Texas, Sonexus Health helps manufacturers rethink how far their products can go.

**_What is expected of you and others at this level_**

+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments

+ In-depth knowledge in technical or specialty area

+ Applies advanced skills to resolve complex problems independently

+ May modify process to resolve situations

+ Works independently within established procedures; may receive general guidance on new assignments

+ May provide general guidance or technical assistance to less experienced team members

**Responsibilities**

+ Must demonstrate a superior willingness to help external and internal customers

+ First point of contact on inbound calls, and determines needs, and handles accordingly

+ Creates and completes accurate applications for enrollment with a sense of urgency

+ Scrutinizes forms and supporting documentation thoroughly for any missing information or new information to be added to the database

+ Conducts outbound correspondence when necessary to help support the needs of the patient and/or program

+ Conducts benefits investigations to identify patients’ insurance plan coverage for medications.

+ Provides detailed activity notes as to what appropriate action is needed for the Benefit Investigation processing

+ Working alongside teammates to best support the needs of the patient population or transfer caller to appropriate team member (when applicable)

+ Resolve patient's questions and any representative for the patient’s concerns regarding status of their request for assistance

+ Update internal treatment plan statuses and external pharmacy treatment statuses

+ Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry

+ Make all outbound calls to patient and/or provider to discuss any missing information and/or benefit related information

+ Notify patients, physicians, practitioners, and/or clinics of any financial responsibility of services provided as applicable

+ Responsible for placing all outbound calls to ensure the process is complete

+ Assess patient’s financial ability to afford therapy and provide hand on guidance to appropriate financial assistance

+ Must follow through on all benefit investigation rejections, including Prior Authorizations, Appeals, etc. All avenues to obtain coverage for the product must be fully exhausted

+ Documentation must be clear and accurate and stored in the appropriate sections of the database

+ Must track any payer/plan issues and report any changes, updates, or trends to management

+ Ability to search insurance options and explain various programs to the patient while helping them to select the best coverage option for their situation

+ Handle all escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client

+ Responsible for reporting any payer issues to the appropriate team

+ Must self-audit activities to ensure accuracy and efficiency for the program

**_Qualifications_**

+ Previous customer service experience, preferred

+ High School diploma or equivalent, preferred

+ Demonstrated high level customer service

+ Experience conducting and documenting patient medical health insurance benefit investigations, prior authorizations, and appeals, preferred

+ Knowledge of Medicare, Medicaid and Commercially insured payer common practices and policies, preferred

+ Knowledge of the Health Insurance Market Place and the Affordable Care Act preferred

+ Knowledge of ICD9/ICD10 coding is preferred

+ Critical and creative thinking, preferred

+ Important to have a strong attention to detail

**TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory on camera attendance is required.

This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 8:00am- 6:00pm CST.

**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:

Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.

+ Download speed of 15Mbps (megabyte per second)

+ Upload speed of 5Mbps (megabyte per second)

+ Ping Rate Maximum of 30ms (milliseconds)

+ Hardwired to the router

+ Surge protector with Network Line Protection for CAH issued equipment

**Anticipated hourly range:** $21.50 per hour - $30.65 per hour

**Bonus eligible:** No

**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

+ Medical, dental and vision coverage

+ Paid time off plan

+ Health savings account (HSA)

+ 401k savings plan

+ Access to wages before pay day with myFlexPay

+ Flexible spending accounts (FSAs)

+ Short- and long-term disability coverage

+ Work-Life resources

+ Paid parental leave

+ Healthy lifestyle programs

**Application window anticipated to close:** 03/29/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

_To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)

**Description**

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

**Looking for a FT Social Worker**

**Department: Neuro**

**Location: 800 Spruce St.**

**Schedule: M-F Day**

Summary:

+ The social worker will provide, and document individualized social work assessment, care planning, intervention and outcome evaluation, and resource support for patients. The Social Worker will be a member of a care team that spans multiple sites and will possess strong coordination and communication skills to provide seamless care for patients in the program.

Responsibilities:

+ Identifies patients who require social work services in the Cognitive Division of the Department of Neurology at Pennsylvania Hospital (PAH). Patient population includes but not limited to: Alzheimer’s Disease and other cognitive disorders.

+ Works in support of Cognitive Neurologist(s).

+ Member of a team of social workers at PAH.

+ Assesses patient’s needs and use of health care services within the limitations of patient’s support system.

+ Established plans and interventions with patient/family and health care team for addressing needs.

+ Facilitates support group, educational and outreach activities as needed.

+ Anticipates customer/patient needs and assures they are met

+ Maintains a pleasant disposition at all times even in the most adverse circumstances

+ Delivers patient/customer service seamlessly across the system boundaries

+ Complies with identified service standards

+ Takes ownership of customer needs and follows through to make sure needs are met

+ Knows the process of when and whom to notify when an issue becomes too complicated to solve.

+ Patient Identification: Locates patients/families requiring social work services.

+ Assesses patient’s needs and use of health care services within the limitations of the patient’s support systems and patient/families psychological, emotional and social functioning in relationship to the patient’s illness, treatments and care needs.

+ Establishes plans for collaboration with patient/family and the health care team.

+ Establishes and carries out plans to ameliorate individual and family dysfunction.

+ Provides information and referral to community resources for ongoing assistance with social concerns of both patients and families.

+ Provides psycho-social programs such as support groups, psycho-educational programs as needed

+ Documentation: Complies, records, maintains and files information according to procedures as required for accurate and up -to -date patient assessments, dept. records and reports.

+ Communicates work methods and other information to employees, students or the public accurately, clearly and concisely.

+ Maintains effective coordination of all activities with others including hospital staff and outside agencies and vendors to accomplish work activities and goals

+ Problem Solving: Resolves problems relating to work assignments, departmental functioning and/or departmental services in a timely manner.

Credentials:

+ Licensed Social Worker (Preferred)

+ Licensed Clinical SW (Preferred)

Education or Equivalent Experience:

+ Master of Arts or Science (Required)

+ 1+ years Post Masters experience with at least two years of related experience (Required)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 245326

**Description**

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

+ Responsible for discharge planning and contributing to the patient's treatment plan through and understanding of social, psychological and/or environmental needs related to the impact of illness and need for hospitalization. Professional activities will be carried out in accordance with the code of ethics established by the National Association of Social Workers.

Responsibilities:

+ Coordinates the discharge planning process to ensure a safe and timely transition from hospital to home, community, or institutional setting.Collaborates and cooperates with other members of the interdisciplinary health care team to ensure continuity of care.Identifies and attends to the psychological needs of patients and families.Provides counseling to patients, families and groups.Responsible for documentation in the medical record, statistics and reports as required.Facilitates legal matters, financial entitlements and complies with grants and contracts when applicable.Maintains relationships with community agencies and keeps up-to-date on resources.Uses effective interpersonal skills in all interactions.Enhances own professional development and maintains formal and informal continuing education for self improvement.

Credentials:

+ Licensed Clinical SW

Education or Equivalent Experience:

+ Master of Arts or Science (Required)

+ Education Specialization:Social WorkEquivalent Experience:

+ And 0-1 years Health Care experience in field instruction and/or employment in a health care setting.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 249311

**Description**

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

+ The Clinician Supervisor will be responsible for providing clinical and administrative supervision to Adult Therapists. They will be responsible for the hiring and the ongoing supervision of Adult Therapists. They will be responsible for the coordination and assignment of therapy referrals for the program. They will monitor and report on chart compliance and productivity for staff in the department. In addition, the Clinician Supervisor will maintain a caseload of therapy clients. The Clinician Supervisor will be a part of the Adult Outpatient Management Team which makes strategic decisions for the department, including growth and expansion, team cohesion, employee well-being, clinical programming and workflow processes.

Responsibilities:

+ Supports Program Manager in overseeing clinical oversight of the program, including fidelity to the intervention model and planning for future clinical needsProvides clinical supervision to five PHIICAPS teams, including weekly rounds, individual team clinical supervision, crisis consultation for emergent client issues (including occasional evenings and weekends), and sporadic live supervision in the communityAttends to any performance management issues and completes annual performance reviews.Liaises with CBH and other provider agencies regularly regarding treatment updates, utilization reviews, protocol changes and communication issuesAccurately maintains client roster and related data and uploads, tracks and assigns new referrals for treatment, and communicates with caregivers from current or potential client families as needed (point person for inquiries).Responsible for regularly reviewing staff’s clinical documentation including billable units reports, progress notes, assessments, clinical measures, treatment plans, and discharge plans all in accordance with agency and state compliance guidelines.Expected to participate in weekly Child Leadership Team meetings to help provide direction and strategy to the goals of the Child Services Department.Support onboarding and offboarding of staff in transition, including interviews for new hires. Provides additional clinical support to families if a team is short-staffed, according to state regulations.

Credentials:

+ LCSW or LPC or LSW or MFT (Required)

+ LSW, LCSW, LPC, LMFT must obtain licensure within 6 months of hire

Education or Equivalent Experience:

+ Master of Arts or Science (Required)

+ Education Specialization:Social work, Counseling, Marriage & Family Therapy or related degreeEquivalent Experience:•And 2+ years Providing clinical supervision to community based mental health treatment teams; family-based services level of care is preferredProviding trauma-informed clinical services to children, adolescents and families in a community-mental health setting. Experience in community based model or higher level of care preferred. Experience and training in TF-CBT (trauma focused cognitive behavioral therapy) preferred

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 250866

Job Summary

The Case Manager, Residential is responsible for the coordination and completion of all tasks, documentation and communication relevant to the provision of case management support service for clients beginning with pre-admission and ending with discharge. Job Duties

+ Upon admission, create client master chart and summary sheet; meet with family and caseworker as necessary and provide applicable information including handbook; review admission demographics and other pertinent information with family and casework to insure accuracy; retrieve any documents not presented to admissions department; take required photograph of client

+ Notify all current providers of admission within twenty-four (24) business hours of admission; respond to all customer requests within forty-eight (48) business hours

+ Schedule all necessary meetings including all case conferences, "red flag" meetings, ITT, reauthorization, CASSP and Discharge Planning and ensure that all necessary participants are invited. Attend when required and assure all attendees at meetings are properly documented, as well as those not in attendance. Document and distribute completed treatment plans to all invitees and attendees. Notify Aftercare Specialist of changes in discharge plan and/or projected date of discharge

+ Track last date of authorization by MCO and date reauthorization packet needs to be sent to MCO to insure uninterrupted authorizations. Insure reauthorization packet is completed and returned to MCO within specified time frames

+ Complete "level one" audits on at least two charts weekly and submit results to all applicable personnel and leadership. Complete chart audits on all designated clients prior to being reviewed by outside auditors

+ Ensure that Release of Information data and forms are accurate and up-to-date

+ Track annual psychiatric evaluations and biopsychosocials and report the need to complete to applicable personnel

+ On date of discharge, meet with client and parent/guardian and ensure that all applicable documents and information are shared and signed

Qualifications

+ High School graduate or equivalent required; Bachelor's Degree in related field preferred

+ Previous experience working with children preferred

+ Demonstrate written organizational and time management skills required

+ Must possess a valid Driver's License

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Full Time or Part Time, Fully Remote - Licensed Clinical Therapist **. Multistate License Required. To be qualified, applicants must currently hold licenses in 2 or more of the following states:** California (CA) Connecticut (CT) New York (NY) Pennsylvania (PA) New Jersey (NJ) Virginia (VA) Georgia (GA)Texas (TX) Florida (FL) , North Carolina (NC) Arizona (AZ) Ohio (OH) or Illinois (IL) as a Licensed Clinical Social Worker (LCSW), Licensed (Clinical) Professional Counselor (LPC or LCPC), Licensed Mental Health Counselor (LMHC), or Licensed Marriage and Family Therapist (LMFT)

**Position Summary:**

Join the MinuteClinic team, an industry-leading company for a refreshing change in a stable, consistent, and professional environment. We empower our therapists to practice at the top of their license with the support of our clinical care team, while reaching patients within their communities.

**What our Licensed Clinical Therapists find at MinuteClinic:**

- Autonomy to build and grow the MinuteClinic practice without the burden payor contracting, credentialing, and billing.

- Opportunities to provide psychosocial support and education needed to address the mental wellbeing of individuals, couples/families ages 18+.

- Evidence-based care and access to assessment and treatment planning tools to elevate and support the continuity of care for patients.

- Career growth and professional development within the organization.

- In-depth training, development, and support.

**Required Qualifications**

- Current, active, and unencumbered **Multistate License. Applicants must currently hold licenses in 2 or more of the following states:** California (CA) Connecticut (CT) New York (NY) Pennsylvania (PA) New Jersey (NJ) Virginia (VA) Georgia (GA)Texas (TX) Florida (FL) , North Carolina (NC) Arizona (AZ) Ohio (OH) or Illinois (IL) as a Licensed Clinical Social Worker (LCSW), Licensed (Clinical) Professional Counselor (LPC or LCPC), Licensed Mental Health Counselor (LMHC), or Licensed Marriage and Family Therapist (LMFT) Will be required to obtain licenses to practice in multiple states based on business needs.

- Proven excellent diagnostic, care collaboration, treatment planning, and short-term counseling skills leveraging evidence-based methodologies including but not limited to motivational interviewing, problem solving therapy, and cognitive behavioral therapy

**Preferred Qualifications**

- Demonstrated exceptional interpersonal and team skills

- Experience with or willingness to learn and adapt to virtual therapy delivery

- Proven deep understanding of the psychosocial aspects of illness and health

- Tech-savvy and comfortable using electronic health record systems and engaging on multiple platforms

- Demonstrated understanding of insurance, Medicaid, Medicare billing requirements

- Evidence of strong crisis intervention skills

- Previous experience in a mental health clinic or hospital setting

**Education**

- Completed Master’s degree program from an accredited College or University.

- **Multistate License Required.** California (CA) Connecticut (CT) New York (NY) Pennsylvania (PA) New Jersey (NJ) Virginia (VA) Georgia (GA)Texas (TX) Florida (FL) , North Carolina (NC) Arizona (AZ) Ohio (OH) or Illinois (IL) as a Licensed Clinical Social Worker (LCSW), Licensed (Clinical) Professional Counselor (LPC or LCPC), Licensed Mental Health Counselor (LMHC), or Licensed Marriage and Family Therapist (LMFT)

**Bring your heart to CVS Health!**

Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

**Pay Range**

The typical pay range for this role is:

$26.01 - $74.78

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

**Description**

Do you have a passion for helping families build strong, healthy and supportive relationships? Are you energetic, have good problem solving skills and are able to advocate for others?

If you answered YES to either of these questions, then consider joining our Devereux Advanced Behavioral Health team!

**Being a Blended Case Manager I has its Advantages!**

You will be offered:

+ Interaction with all levels of care with ability to work independently and also part of a case management team

+ Flexible Schedule(mostly during the hours of 9am-6pm, with some evening work needed due to family availability).

+ Given company phone and laptop. Use of company car

+ Benefit eligibility after 30 days of employment (1st day of the 1st pay period after 30 days)

+ Pay rate of $40,000 annually with ability for advancement with increased case load!

+ Access to ourASCEND programthat can help you pay back your student loan debt or pay up to $25,000 a year for your graduate degree!

+ **$2,000 sign on bonus for external applicants (paid out in 3 installments over 90 days.)**

As a Case Manager you will:

+ Coordinate care of individuals in mental health, medical, educational, placement and related areas. Assess needs using identified tools to develop initial plan of care

+ Connect families to needed resources in their local community - which could include educational, financial, mental health, physical health, housing, food insecurity, and other resources.

+ Coordinate monitor and review the provision of services to ensure individuals are receiving and participating in services on a continual basis.

+ Maintain direct contact (telephone and/or face to face) with all individuals involved in assigned caseload per state regulations.

+ Ensure the timely and accurate completion of related documentation to include service documentation, outcome reports, service plans, face sheets, FPI, authorizations, releases and assessments.

The home office is located in Malvern, PA however this position primarily works in the community and visiting the homes of assigned clients- mostly in the Chester County area. Vehicles are provided for work travel.

**Devereux Pennsylvania Children’s Services (DPACS)** serves children, adolescents and young adults with autism spectrum disorders, intellectual and developmental disabilities, behavioral, emotional and psychiatric challenges and disorders. Located in West Chester and Malvern Pennsylvania, services provided include psychiatric residential treatment (PRTF), acute inpatient psychiatric hospital (AIP), assessment services, community-based mental health services, community-based employment training and social skills training, and approved private school educational services to male and female children and adolescents (6-21 years of age) with diagnoses of intellectual disabilities, autism spectrum disorders, concomitant psychiatric and behavioral challenges often associated with experiencing some level of trauma in their lives.

\#sponsored

**Qualifications**

**EDUCATION:** Associate’s degree with 12 semester credit hours in sociology, social welfare, psychology, gerontology or other social science and 2 years’ experience in public or private human services with 1 year in direct client contact. Or Bachelor's Degree in Human Services field (Psych, Social Work, Sociology, Criminal Justice, etc...)

**E** **XPERIENCE:** 2 years’ experience in public or private human services with 1 year in direct client contact.

Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.

**Posted Date** _7 hours ago_ _(1/28/2025 10:01 AM)_

**_Requisition ID_** _2025-42232_

**_Category_** _Clinical_

**_Position Type_** _Full-Time_

**_Remote_** _No_

The employment policies of Devereux Advanced Behavioral Health are to recruit and hire qualified employees without discrimination because of race, religion, creed, color, age, sex, marital status, national origin, citizenship status, ancestry, disability, veteran status, communication ability, gender identity or expression or sexual orientation and to treat them equally with respect to compensation and opportunities for advancement - including upgrading, promotion and transfer - consistent with individual skills and the needs of Devereux.