Medical Secretaries and Administrative Assistants

**About The Job**

Red Hat's Global Partner Engagement team is looking for an experienced, enterprise-level engineer with a background in Platform-as-a-Service and container technologies to join us remotely as a Partner Technical Account Manager (PTAM) in North America. We are an energetic and expanding team, focused on the success of our partners in an open source, hybrid cloud world. In this role, you will collaborate with a dedicated team of Red Hatters supporting our partners. You will provide hands-on technical and architectural guidance for partners building solutions using Red Hat OpenShift Container Platform. At Red Hat, partner support includes far more than just “break-fix” solutions. Partners get industry-leading resources that enable their technical solutions and customer-facing services to run efficiently, so they can focus on growing their businesses. Partner Technical Account Management is a premium support offering that builds, maintains, and grows long-lasting loyalty between Red Hat and our partners.

You will forge relationships with your partners, develop a deep technical understanding of their Red Hat implementation, share technical best practices, and act as point of contact for any major incidents, managing the partner’s expectations and communications through resolution of such incidents. You will tailor support for each partner, work closely with the extended virtual account team and advocate on their behalf. At the same time, you'll work closely with our engineering, R&D, product management, and technical support teams to debug, test, and resolve issues. As a PTAM, you will be supported in your career with continuous learning offerings, certification support, and challenging growth opportunities.

The ideal PTAM is a team player, enjoys working hard, exhibits technical and business acumen, is dedicated to meeting and exceeding expectations, building relationships, has excellent collaboration skills, is able to learn new technologies quickly and uses their time efficiently.

**What You Will Do**

• Develop relationships with key business and IT stakeholders and become an expert on a partner’s solutions by understanding their top business goals and priorities

• Perform technical reviews and share knowledge to proactively identify and prevent issues

• Support technology partners implementing automated and containerized cloud application platform solutions

• Learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms

• Establish and maintain parity with Red Hat cloud technologies strategy

• Engage product engineering teams to help develop solution patterns, based on partner engagements, as well as personal experience, that drive platform adoption

• Regularly engage with Red Hat’s field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success

• Communicate how specific Red Hat cloud solutions and our cloud roadmap align to partner use cases

• Forewarn partners of technology changes or potential disruptions to their service and advise on mitigation strategies

• Provide advice and guidance to partners about current and future Red Hat products

• Identify training opportunities and work with our learning and enablement teams to provide targeted training to partner support personnel

• Troubleshoot technical issues and drive issue escalation with Red Hat, partner and customer teams

• Complete analysis and present periodic reviews of operational performance to leadership

• Manage partner support cases and maintain clear and concise case documentation

• Create partner engagement plans and keep documentation relevant to a partner's solution updated

• Manage and grow partner relationships by delivering attentive, relationship-based support

• Build a sense of trust with partners and serve as their advocate within Red Hat

• Contribute internally to the Red Hat team, share knowledge and best practices with team members, contribute to internal projects and initiatives, and serve as a Subject Matter Expert (SME) and mentor for specific technical or process areas

• Travel, as necessary, to visit partners and attend events

**What You Will Bring**

• Hands-on experience with operating Kubernetes or Kubernetes-based platforms like Red Hat OpenShift Container Platform.

• Expertise with containers and container management

• 3+ years of Linux or UNIX system administration experience

• Experience with cloud or server virtualization

• Experience with Linux, preferably Red Hat Enterprise Linux (RHEL) or a derivative

• Ability to manage and grow existing enterprise partner relationships by delivering proactive, relationship-based support

• Outstanding verbal and written communication skills; ability to convey complex information to partners clearly and concisely

• Competent comprehension of enterprise architecture and strategic business drivers

• Ability to manage multiple issues and projects with an eye for detail

• Direct experience with a variety of technology partners

• Experience with training and presentation delivery

**The following are considered a plus**

• Experience in a support, operations, development, engineering, or quality assurance organization

• Red Hat Certified Engineer (RHCE) or equivalent experience

• Red Hat Certified Specialist in OpenShift Administration or equivalent experience

• Experience with Amazon Web Services, Azure, Google Cloud is a plus

• Bachelor's degree in a technology-related discipline, preferably computer science or engineering

• Experience working in DevOps environments

• Prior experience in a technical leadership or mentorship role

• Technical knowledge of the Linux kernel and Linux file system

• Expertise with enterprise cloud solutions such as Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), and Software-as-a-Service (SaaS)

• Expertise with cloud management (Red Hat CloudForms, Cloud Formation, Terraform, etc) and IT Automation (Red Hat Ansible)

• Software engineering background; experience with RPM-based Linux and Java technologies

• Experience containerizing applications for deployment in cloud environments

• Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts

• Familiarity with source code management tools like Git or SVN

• Knowledge of OpenShift Container Storage and OpenShift Data Foundation

• Experience in software-defined storage technologies like, Ceph, Gluster, or other enterprise storage platforms

• Experience in storage configuration, deployment, administration

\#LI-AL2

The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.

**Pay Transparency**

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

**About Red Hat**

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

**Benefits**

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

**Note:** These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

**Inclusion at Red Hat**

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

**Equal Opportunity Policy (EEO)**

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

**Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.**

**Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **application-assistance@redhat.com** **.** **General inquiries, such as those regarding the status of a job application, will not receive a reply.**

**Customer Accounts Advisor**

**Hiring Range Minimum to Maximum: $14.25 - $15.00**

**_This position is also eligible for incentive pay based on performance._**

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

**Skills for Success**

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

**The Work**

+ Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.

+ Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone

+ Sell customers on the benefits of timely lease agreement renewal payments

+ Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals

+ Assist with merchandise returns and guest deliveries as directed by management

+ Clean and certify merchandise in the Quality Assurance Center for all items personally returned

+ Complete and maintain weekly vehicle maintenance sheet and route sheets daily

+ Load, secure and protect product in company vehicle

+ Safely operate company vehicle

+ Assist the Sales Team as needed

+ Any reasonable duties requested by management

**Requirements**

+ United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.

+ Must meet DOT requirements to obtain certification in required states (United States)

+ Ability to work schedule of hours varying from 8 am to 9 pm

+ Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly

+ Two years of retail/customer service experience preferred

+ High School diploma or equivalent preferred

+ Excellent interpersonal and communication skills

+ High energy with the ability to effectively perform all functions of the store and multitasking effectively

+ Proper telephone etiquette

+ Uphold the Aaron’s Brand and protect company assets

+ Maintain a professional appearance

+ Proficient computer skills

SUMMARY This role supports both internal and external customers by handling order processing, compliance, and documentation. Key responsibilities include organizing contract reviews, order entry, monitoring open orders, addressing customer complaints, and ensuring effective cross-department communication. Additionally, the position supports technical, financial, and quality-related initiatives such as customer returns and backlog management. ESSENTIAL JOB FUNCTIONS Serve as primary point of contact for assigned customer accounts, managing all aspects of the customer relationship including daily inquiries, concerns, and account-specific requirements Process customer orders, quotes, and sales orders with accuracy and timeliness Accurately perform high-volume data entry Manage customer portals, including retrieving relevant documentation, accurately acknowledging/accepting/rejecting customer orders, completing annual certifications, and maintaining current compliance requirements Oversee order prioritization and delivery commitments by collaborating closely with the Planning team Facilitate communication between customers and internal departments Maintain accurate documentation including orders, contracts, invoices, packing slips, and certificates to ensure compliance with company and customer requirements Conduct customer order/contract reviews Ensure contract fulfillment aligns with customer specifications and expectations for delivery Partner with internal teams such as Engineering, Quality, Supply Chain or Finance to manage customer requests, expedites, returns, invoice dispute management, and associated communications to customers Must be available for overtime and/or customer support occasionally outside regular business hours *Other duties as required in support of the department and the company* SUPERVISOR RESPONSIBILITIES The responsibilities of this role do not include supervising other employees. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND EXPERIENCE Associate's degree and/or 3+ year's experience as a customer account representative or working in a sales environment Experience in manufacturing environment preferred Experience using ERP or CRM systems preferred Experience in military/defense, space, and/or aerospace markets a plus LANGUAGE REQUIREMENTS Ability to read, write, speak, and understand English Strong professional written and verbal communication skills JOB SKILLS Solid critical thinking skills to analyze information and develop creative approaches to problem solving Strong organizational skills, detail oriented and works with a sense of urgency to meet deadlines in a fast paced environment Self-motivated and shows initiative to act with a sense of urgency Ability to work and build relationships both internally and externally at all levels within the organization Portray a positive, respectful, and professional attitude and image in an often fast paced, constantly changing, and challenging environment Excellent computer skills with Microsoft Office programs PHYSICAL DEMANDS As part of their job duties, the employee must be able to sit, stand, and walk throughout the day while frequently using their hands to handle objects and communicate verbally. Additionally, they may need to reach, stretch, push, pull, crouch, stoop, and occasionally lift objects weighing up to twenty(20) pounds. This role requires specific vision abilities, including close, distance, color, peripheral vision, depth perception, and the ability to adjust focus. According to ADA regulations, reasonable accommodation will be provided to ensure that individuals with disabilities can perform the job's essential functions. WORK ENVIRONMENT A work environment in a manufacturing plant is the physical and social setting where goods production occurs. Depending on the type of product, process, and plant, the work environment may vary in terms of noise, temperature, safety, and demand. Common characteristics of a work environment in a manufacturing plant are the use of machinery and exposure to hazards such as chemicals, heat, dust, or noise, with a culture of teamwork, communication, and continuous improvement. ENVIRONMENTAL POLICY Micro-Coax, an Amphenol Company is fully committed to minimizing the environmental impact of its operations, activities, and products. To achieve this, we adhere to all applicable environmental regulations and laws, prevent pollution, and continuously improve our environmental performance in all our global operations. This is possible through an Environmental Management System that provides a framework for setting and reviewing our environmental objectives and targets. We aim to identify and reduce any negative environmental impact our business activities may have. PERSONAL PROTECTIVE EQUIPMENT REQUIREMENTS ASTM F24122005, ANSI Z411999, or ANSI Z411991 rated safety toe shoes in specific areas Clear ANSI Z87.1 safety-rated glasses in specific areas. Hearing protection in specific locations Ability to compile with JSA in specific areas EXPORT COMPLIANCE DISCLAIMER This position includes access or potential access to ITAR and EAR (Export Administration Regulations) technical data. Therefore, candidates must qualify as US Persons, defined as US Citizens or Permanent Residents (Green Card Holders). TRAVEL Approximately 5-10% of travel is expected.

Job description

Office Assistant

Job description

We are looking for a responsible Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities. Administrative Assistant responsibilities include preparing reports and maintaining appropriate filing systems. The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like MS Excel and office equipment. If you have previous experience as a Secretary or Executive administrative assistant and familiarity within our industry, we’d like to meet you. Ultimately, a successful Admin Assistant should ensure the efficient and smooth day-to-day operation of our office.

Responsibilities

+ Answer and direct phone calls, data entry, accounting

+ Write and distribute email, correspondence memos, letters, faxes and forms

+ Develop and maintain a filing system

Skills

+ Proven experience as an administrative assistant or office admin assistant

+ Knowledge of office management systems and procedures

+ Working knowledge of office equipment, like printers and fax machines

+ Proficiency in data entry and Excel, Word, etc...

+ Excellent time management skills and the ability to prioritize work

+ Attention to detail and problem solving skills

+ Excellent written and verbal communication skills

+ Strong organizational skills with the ability to multi-task

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Job Type: Full-time

Benefits:

+ 401(k)

+ Health insurance

+ Life insurance

Schedule:

+ 8 hour shift

Education:

+ High school or equivalent (Preferred)

Experience:

+ Customer service: 2 years (Preferred)

Work Location: In person

**Work Schedule**

Standard (Mon-Fri)

**Environmental Conditions**

Office

**Job Description**

Join PPD, a part of Thermo Fisher Scientific, as an **Executive Account Director, Business Development** and take on the exciting challenge of developing and executing a strategic sales plan to maximize business from your assigned global key accounts. In this pivotal role, you will drive revenue growth by aligning with business strategies, anticipating client needs, and identifying market opportunities to achieve annual sales targets.

We are seeking a strategic thinker with exceptional relationship-building skills to cultivate and maintain partnerships that support Business Development objectives. The ideal candidate will bring strong leadership, organizational expertise, and **_deep industry knowledge across the pharmaceutical, biotech, or medical device sectors_** , along with a proven track record of success in previous roles.

This position can be **based remotely within the United States** **.**

**How will you make an impact:**

You will enable our customers to make the world healthier, cleaner and safer by helping our clients and sponsors to understand how our services enable them to deliver life-changing therapies to their patients more quickly.

**What will you do:**

+ **Drive Strategy to Action:** Develop and execute a strategic sales plan for owned assigned accounts and drive performance through well-thought account plans.

+ **Establish Strong Client Rapport:** build and maintain strong, long-lasting relationships with key clients, including developing relationships with key leaders at senior levels across various disciplines including Procurement, R&D, vendor management and strategic outsourcing.

+ **Deliver Sales Results for Key Accounts in Global Biopharma:** define and drive revenue generation opportunities to increase market penetration within assigned Key Accounts. Develop specific strategies for success with target global accounts. Assess client satisfaction and recommend opportunities to improve. Ensure achievement of sales execution by driving delivery of share of wallet expansion, new business opportunities and portfolio development across global Key Accounts.

+ **Develop Proposals & RFIs to Win Preferred Provider Opportunities:** Drive successful RFP/Proposals process to meet and exceed key account expectations; actively deliver RFP responses and contract negotiations while providing recommendation on improving profitable solutions that meet customer needs. Lead and drive RFI strategy process, from receipt of RFI through completion including client meetings, internal stakeholder alignment, development of presentation materials, and quality of responses. Translate RFI strategy into effective RFP responses to win Preferred Provider client negotiations.

+ **Partner for Success:** Work with internal Business and Project Management Teams to ensure a unified approach in championing business direction and implementing necessary changes to win and retain key accounts. Partner closely with internal business partners assigned to accounts to ensure client satisfaction, provide insights into relationship management and operations, identify areas of opportunity, and implement recommendations to enhance client experience. Additionally, collaborate with and leverage subject matter experts to expand into new market niches and develop new services and line extensions based on client feedback and unmet needs.

+ **Monitor and Report Sales Performance:** prepare and present regular reports on business development activities and results to VP GMP, Business Development.

**How will you get here:**

+ A bachelor’s degree in business administration, sales, or a related field is the required minimum education; MBA or advanced degree is desired.

**Experience:**

+ Previous experience that provides the knowledge, skills, and abilities to perform the job comparable to 10+ years; strong preference for experience in clinical business development and key account management in a related Pharmaceutical, Biotech or Medical Device sales industry

+ Experience in global sales with diverse account base. In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

**Knowledge, Skills and Abilities:**

+ Familiarity with the environment supporting drug development through commercialization, including a strong understanding of common customer needs in this field.

+ Awareness of regulatory landscape, including understanding regulatory bodies, compliance requirements, and any changes or updates in regulations to adequately address compliance concerns of potential clients.

+ Success in a similar role that has consistently achieved measurable results.

+ Strong customer relationship management skills to reach mutually acceptable resolutions.

+ Strong commercial savvy with skills to identify and develop sales leads, present capabilities, navigate the sales process and close deals.

+ Strong intuition for business and critical thinking abilities to convert strategies into profitability & business growth.

+ Exceptional organizational and project management skills, handling multiple tasks simultaneously to meet outcomes.

+ Strong analytical and problem-solving abilities to interpret sophisticated data and provide actionable insights (including strong presentation skills at an executive-level).

+ Demonstrated global and cultural awareness.

+ Proficiency in using relevant software applications, including CRM systems and Microsoft Office Suite.

+ Ability to adapt to a fast-paced and multi-faceted work environment.

+ Flexibility and willingness to travel to accomplish assigned goals.

+ Must show the ability to demonstrate the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement

**Working Conditions and Environment:**

+ Work is performed in an office environment with exposure to electrical office equipment.

+ Occasional travel, both domestic and international.

+ Interaction with clients/associates required.

+ Long varied hours required occasionally.

**Physical Requirements:**

+ Frequently stationary for 6-8 hours per day

+ Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

+ Moderate mobility required.

+ Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.

+ Ability to access and use a variety of computer software developed both in-house and off-the-shelf.

+ Ability to apply abstract principles to solve complex conceptual issues. Requires multiple periods of intense concentration.

+ Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence.

+ Regular and consistent attendance.

**Compensation and Benefits**

The salary pay range estimated for this position Director, Account Manager based inNorth Carolina is $137,900.00–$229,800.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

+ A choice of national medical and dental plans, and a national vision plan, including health incentive programs

+ Employee assistance and family support programs, including commuter benefits and tuition reimbursement

+ At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

+ Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

+ Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Overview**

**Collections Manager**

**ON-SITE**

**BONUS ELIGIBLE**

The Central Business Office Collections Manager coordinates and oversees the overall functions of patient billing, cashiering, patient accounts file maintenance, and claims and collections of patient bills under the general direction of the Director CBO. The position develops, implements, monitors and updates work flow standards, policies and procedures to ensure the productivity, accuracy and timeliness of CBO functions. The position also provides analysis and project management support to the Associate Director.

**Responsibilities**

+ Manages and directs the patient billing, filing, cashiering, insurance verification, admitting and collection of the CBO.

+ Develops and implements quality assurance and controls to ensure appropriate submission, billing, billing cycles, and payment cycles in accordance with established procedures and third-party requirements.

+ Assists in the establishment and maintenance of electronic claim submission capabilities.

+ Coordinates with Credit and Collection staff the evaluation of patients’ insurance coverage to determine benefits’ status.

+ Monitors controls on insurance verification and benefits for admissions.

+ Maintains awareness of current reimbursement policies and procedures of third-party and private insurance payors.

+ Provides appropriate internal controls over accounts receivable and cash receipts function.

+ Maintains records, reports, files, and other documentation as required by Federal and State laws.

+ Recognizes and identifies areas where existing policies and procedures require change, or where new ones need to be developed, to maximize quality and productivity of the CBO’s functions.

+ Schedules and evaluates the work of assigned staff members.

+ Assists with miscellaneous projects and reports as requested.

+ Supports the mission and direction of Select Medical Corporation.

**Qualifications**

**Required Qualifications:**

+ High school diploma or equivalent

+ Minimum of 5 years experience in patient accounting with general knowledge of central business office functions including accounting systems, credit, record maintenance, admissions, insurance bills and collections and budgets.

+ Superior communication, management and leadership skills with 2-3 years successful supervisory experience.

**Preferred Qualifications:**

+ Strong management, training, motivational and coaching skills.

+ PC proficiency in word processing and spreadsheet applications.

+ Excellent analytical and project management skills.

+ Bachelor’s Degree in Accounting, Healthcare Management or Business is preferred but not required.

**Additional Data**

Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

+ An extensive and thorough paid orientation program.

+ Paid Time Off (PTO) and Extended Illness Days (EID).

+ Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.

+ A 401(k) retirement plan with company match.

+ No Required Weekends

**Working Conditions/Physical Demands:**

+ Office Environment

+ Sitting for extended periods of time

+ Ability to lift weight up to 35 lbs.

**Equal Opportunity Employer/including Disabled/Veterans**

Apply for this job (https://jobs-selectmedicalcorp.icims.com/jobs/333376/collections-manager---billing-office-manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=1374627814)

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**Job ID** _333376_

**Experience (Years)** _5_

**Category** _Corporate - Central Billing Office_

**Street Address** _225 Grandview Avenue_

**Min** _USD $60,000.00/Yr._

**Max** _USD $70,000.00/Yr._

Senior Accountant, Process Improvement Focused – Hybrid- Dallas, TX or Wyomissing, PA

Country: United States of America

**Your Journey Starts Here:**

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities **We Want to Talk to You!**

**The Difference You Make:**

The **Senior Accountant, Process Improvement Focused** – ( **Senior Associate, Controllership)**

Are you a highly motivated senior accountant with a passion for efficiency and innovation? Santander is looking for a talented individual to join our team who can not only handle additional accounting responsibilities but also drive significant improvements in our financial process.

In this role, you'll leverage your strong accounting knowledge to analyze existing workflows, identify bottlenecks, and implement solutions that reduce manual effort and enhance accuracy. You'll be instrumental in transforming how we operate making a real impact on our productivity and data quality.

The Senior Associate, Controllership manages and monitors large project or accounting processes within the accounting function. The incumbent provides subject matter expertise to leaders and business lines by providing guidance, interpretation, and communicating impact to business lines/accounting team.

• Manages and monitors any large project or process implementation within the accounting function.

• Shares accounting expertise with leaders and business lines by providing guidance, interpretation, and communication of policy and/or procedural changes and impact.

• Directs and guides accounting teams by reviewing financial information, reporting, and disclosures.

• Ensures compliance and regulatory standards are met within the department.

• Researches and analyzes new products, systems, and/or best practices within the accounting function; proposes findings to Accounting Director.

• Monitors and analyzes department work to develop more efficient procedures and use of resources while maintaining a high level of accuracy.

• Monitors and communicates accounting developments to the organization's operations, financials, and regulatory reporting to management.

• Collaborates cross-functionally with all lines of businesses to facilitate and lead timely implementation and standardization of any new accounting requirements made to the existing accounting policies and procedures.

• Collaborates with other finance department managers to support overall department goals and objectives.

• Advises senior management on the best practices needed to meet defined goals and objectives.

• Manages projects and initiatives as requested by senior management.

• Establishes and maintains collaborative relationships with internal and external stakeholders.

• Improves existing processes and practices within the Accounting department.

• Represents the organization as a primary resource and subject matter expert for specific accounting projects, initiatives, and updates.

• Coaches, reviews, and delegates work to junior professionals as needed.

This position is a hybrid position. The office locations are either in Dallas, TX or Wyomissing, PA which is near Reading, PA.

**Where the Ideal Candidate Will Have:**

+ Years of progressive **accounting experience** demonstrating a solid understanding of **GAAP** and financial regulartory eporting

+ Proven track record in **process improvement** initiatives with a finance or accounting department

+ **Expert level proficiency** in Microsoft **Excel** (e.g., advanced formulas, pivot tables, macros) for data analysis and modeling

+ **Strong PowerPoint** skills to effectively present findings and recommendations to stakeholders

+ A keen interest in an understanding of **AI and automation tools** with a desire to apply them to reduce manual steps and streamline processes

+ Excellent **analytical problem solving** and communication skills ability to work independently and collaboratively in a fast-paced environment

**What You Bring:**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor's Degree:

Accounting or equivalent field. - Required.

Master's Degree:

Accounting, Finance, Business Administration, or equivalent field. - Preferred.

9+ Years Experience:

Accounting, Finance, Business Administration or similar field within the Banking or Financial Services Industry - Required.

• Ability to lead, influence and direct peers, subordinates and management.

• Ability to make effective decision making on complex matters.

• Ability to convey a sense or urgency and drive.

• Ability to multi-task and meet strict deadlines.

• Ability to handle conflict resolution with other groups (e.g. business units) outside of Corporate Accounting to ensure appropriate accounting guidance is followed.

• Ability to adjust to new developments/changing circumstances.

• Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure.

• Ability to maintain and report on confidential information in an appropriate manner.

• Strong interpersonal, supervisory, and customer service skills required.

• Strong attention to details and can analyze information quickly.

• Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding.

• Excellent written and oral communication skills.

• Excellent analytical, organizational and project management skills.

• Results oriented; ability to work efficiently and meet strict reporting deadlines.

**Certifications:**

• CPA (Certified Public Accountant) - Plus

**It Would Be Nice For You To Have:**

Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

**Risk Culture:**

We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

**EEO Statement:**

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

**Working Conditions** :

Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

**Employer Rights:**

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.

**What** **To Do Next** **:**

Review the internal eligibility guidelines here (https://tbcdn.talentbrew.com/company/1771/internal\_v2\_0/InternalEligibilityWalkthroughModal\_1.pdf) . If this sounds like a role you are interested in, then please apply.

We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps@santander.us to discuss your needs.

**Benefits:**

Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) (https://businessolver.foleon.com/santander/2025-santander-eguide/)

**Primary Location:** Wyomissing, PA, Wyomissing

**Other Locations:** Pennsylvania-Wyomissing,Texas-Dallas

**Organization:** Santander Holdings USA, Inc.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Salary: $90,000 - $155,000/year

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO

**Penn State Health** - **Penn State Health Corporation**

**Location:** US:PA: Hershey

**Work Type:** Full Time

**FTE:** 1.00

**Shift:** Day

**Hours:** 7:00a - 3:30p

**Recruiter Contact:** Garrett C. Kieffer at gkieffer@pennstatehealth.psu.edu (MAILTO://gkieffer@pennstatehealth.psu.edu)

**SUMMARY OF POSITION:**

Responsible to review the health record, electronic reports, and other reporting tools to identify conditions treated and the services provided to each patient. Utilize the appropriate coding systems (ICD-9-CM, CPT, HCPCS) to accurately code diagnoses, services, and procedures performed by physicians and other providers performing billable services.

**MINIMUM QUALIFICATION(S)** :

• High school diploma required

• 1 Year relevant Revenue Cycle or enrolled in an approved coding certification class.

**PREFERRED QUALIFICATION(S)** :

• One year of professional coding experience preferred.

• Certified Professional Coder or similar certification preferred.

**WHY PENN STATE HEALTH?**

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

**Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:**

+ **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).

+ **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave.

+ **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.

+ **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.

+ **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

**WHY PENN STATE HEALTH CORPORATION?**

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system.

Within Penn State Health’s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth.

**YOU TAKE CARE OF THEM. WE’LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence – that’s Penn State Health. But what makes our healthcare award-winning? That’s all you.**

_This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._

_Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information._

**Union:** Non Bargained

**Position** Professional Coder - Revenue Integrity

**Location** US:PA: Hershey | Revenue Cycle | Full Time

**Req ID** 78242

**Join Microsoft’s US Public Sector Industries DIB Team—where mission meets innovation.**

The Defense Industrial Base (DIB) Operating Unit (OU) is a newly formed team with a bold mission: to consolidate, simplify, and accelerate Microsoft’s presence across the DIB landscape. This expansive network includes over 100,000 organizations specializing in manufacturing, aviation, cybersecurity, and more—all united in their support of all Federal Agencies, including the U.S. Department of Defense (DOD) and other mission-based intelligence and civilian organizations.

Our team is dedicated to empowering these commercial contractors throughout their digital transformation journey—from envisioning new possibilities to delivering secure, scalable solutions that drive mission outcomes, elevate customer experience, and fuel Microsoft’s growth.

The DIB OU will directly manage and accelerate strategic and major DIB accounts across Microsoft Customer and Partner Solutions (MCAPS) Americas, while also enabling growth across other OUs. We’re building new relationships, transforming legacy operations, and helping our customers modernize with confidence.

The DIB OU is currently looking for a **Account Executive** with a proven history of driving growth in market share, achieving sales targets, deep knowledge of Microsoft’s product landscapes, customer obsession, and partner collaboration. In this role you will have the unique opportunity to drive program pursuits and growth activities, bringing your strategic perspective and demonstrated successful track record interacting with federal agencies and the broader DOD.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**

+ Build and execute a cohesive, data-driven strategy to shape, capture, and close strategic growth opportunities in new or existing markets that allow the DIB to penetrate, expand, and deliver best-in-class capabilities to the U.S. and partner nation forces.

+ Grow existing business and generate and capture new business aimed at large programs of record or similar transitioned programs at scale.

+ Develop a deep understanding of the existing and prospective client base, know the current or planned programmatic and technical roadmaps, and understand the competitive landscape.

+ Develop and maintain effective working relationships with broader DOD & Federal Agencies toidentify new business opportunities, proactively communicate and resolve program issues, and provide strategic direction across Anduril’s growth, delivery, engineering, and manufacturing teams.

+ Collaborate closely with Business Line Operations and Engineering leads to develop and execute coordinated campaigns to capture new business opportunities. Inform product development through ongoing engagement with clients and translation of client challenges into material solutions.

+ Communicate Microsoft’s value to customers, partners, competitors, and the interested public. Project the company’s ethos, conveying insights that illustrate our approach to building next-generation defense technology and our competitive edges in doing so.

+ Foster a culture of trust, open communications, customer focus, innovation, and continuous improvement.

+ Deliver on financial performance commitments and strategic market growth initiatives.

+ Develop on contract growth opportunities for existing contracts.

+ Play a key role in developing winning teaming strategies, competitive analysis, price analysis, white papers and highly rated proposals.

+ Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values)

**Qualifications**

**Required Qualifications**

+ Bachelor's Degree AND 8+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education, Technology) and/or driving digital transformation

+ OR Master's Degree AND 7+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education, Technology) and/or driving digital transformation

+ OR 11+ years experience in working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education, Technology) and/or driving digital transformation

+ OR equivalent experience.

+ 4+ years experience making recommendations to and/or collaborating with mid-to-senior level executives.

+ 6+ years experience closing large, complex agreements/deals.

**Other Requirements:**

+ **Cloud Screening:** Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. Required Cloud Screenings will be administered on a recurring bi-annual basis.

+ **Citizenship & Citizenship Verification:** This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance.

**Preferred Qualifications:**

+ Ability and Willingness to acquire and maintain a US Government Clearance

+ Bachelor's Degree AND 11+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education, Technology) and/or driving digital transformation

+ OR equivalent experience.

+ Experience in the technical, programmatic, and operational challenges of developing, deploying, and sustaining complex technologies, software, and integrated weapons systems.

+ Ability to identify, establish, and leverage key relationships with senior level officials and program stakeholders within federal agencies and the broader DoD.

+ Understanding of and experience navigating the Defense Acquisition Process.

+ Demonstrated performance leading cross-functional teams and managing organizational resources.

Strategic Account Management IC4 - The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until June 27, 2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

**Join Microsoft’s US Public Sector Industries DIB Team—where mission meets innovation.**

The Defense Industrial Base (DIB) Operating Unit (OU) is a newly formed team with a bold mission: to consolidate, simplify, and accelerate Microsoft’s presence across the DIB landscape. This expansive network includes over 100,000 organizations specializing in manufacturing, aviation, cybersecurity, and more—all united in their support of all Federal Agencies, including the U.S. Department of Defense and other mission-based intelligence and civilian organizations.

Our team is dedicated to empowering these commercial contractors throughout their digital transformation journey—from envisioning new possibilities to delivering secure, scalable solutions that drive mission outcomes, elevate customer experience, and fuel Microsoft’s growth.

The DIB OU will directly manage and accelerate strategic and major DIB accounts across Microsoft Customer and Partner Solutions (MCAPS) Americas, while also enabling growth across other OUs. We’re building new relationships, transforming legacy operations, and helping our customers modernize with confidence.

The DIB OU is currently looking for **Strategic** **Mission** **Account Technology Specialist** with a technical knowledge of and experience with Microsoft's product landscape, solutions, and strategy to act as a trusted technology advisor, both internally and externally, focusing on integrating Microsoft technology into the customer’s business.

The Strategic Mission Account Technology Specialist will provide technology guidance to clients, orchestrate the interaction between clients and Microsoft resources to drive new opportunities. In this role you will act as the technology mentor for the customer, managing relationships with the technical and/or business decision-makers at the CxO level. You will also gather insights about client business, leverage existing architecture approaches to achieve Microsoft’s agreed commitments to clients and be held accountable for identifying the pathway and resources necessary to build a strategy.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**

**Customer and Industry Insights**

+ Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning.

+ Orchestrates global teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts.

+ Applies deep expertise and thought leadership to identify the right Industry Sales Kits and industry partners within the customer's vertical industry. Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry. Applies industry knowledge to support customers in solving issues. Partners with customers and/or partners to provide innovative solutions in new industries, and to integrate Microsoft technology in their business.

**Trusted Advisor**

+ Provides Account thought leadership inclusive of information technology (IT), business strategy knowledge, and technology landscape, and shares best practices internally while providing coaching to subsidiary resources. Leverages account thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead extended teams. Provides technical guidance to internal teams to position technology while using customer landscape knowledge. Creates connections and feedback loops with Product and Engineering teams.

+ Creates security thought leadership with the customer's executives (e.g., technical decision maker /business decision maker ) using the Microsoft Security and Zero Trust narratives and engages TDM and BDM stakeholders to position security as a business enabler and instill a security mindset in all aspects of the customer's technology landscape. Uses their understanding of the customers' technology and security needs to establish Microsoft’s security credentials and to build opportunities to improve the customer's security posture and orchestrates execution through security specialists.

**Technology Strategy Formulation**

+ Leads analysis of overall customer situation for some of the largest and most complex accounts, and advises on gaps that would benefit from Microsoft solutions, using an understanding of the business strategies and outcomes that technology can support. Leads the adoption of technologies by plotting the strategic, long-term vision of the customer's/partner's business strategy and drives action to bring to fruition. Acts as a strategic link between Microsoft and the customer for identifying a pathway for strategic efforts and resources necessary for building a strategy.

+ Contributes to the creation of trusted, long-term (e.g., three years plus) multi-horizon technological and business roadmaps for highly prominent, challenging, and/or strategic accounts based on a deep understanding of business and technology priorities and the customer's industry landscape. Validates the strategy and plan with customer stakeholders and drives envisioning and articulates business and program changes in the roadmaps around new and groundbreaking capabilities. Contributes to the translation of the customer's business objectives in conjunction with Industry Sales Kits and Solution Plays (including consumption-heavy workloads and cloud services) to develop an effective Industry Technology Architecture to plan for and drive consumption and adoption of Microsoft cloud and a higher share of customer potential and propensity (CPP). ​

**Technology Sales: Demand Generation and Orchestration**

+ Creates, develops, and drives opportunities based on industry best practices. Presents opportunities to the customer and creates demand. Develops a plan, within a broader strategy, to create and qualify a set number of opportunities for product sales, solutions sales, or consumption. Leverages multiple channels (e.g., social media) to create demand. Leads technical teams for driving opportunities including Specialist Team Unit (STU), Customer Success Unit (CSU), and others, as necessary. Leads efforts to reach out to key stakeholders to give customer-driven pitches and drives the appropriate customer reach together with the account executive to generate new demands.

+ Leads mission Account Strategy Envisioning (ASE) with the extended account team, customer, and partner to deliver the outcomes for the customer through joint envisioning, as a vehicle for Industry Sales Kits and Horizontal Solution Plays. Creates new Stage 1 opportunities, both billed and consumed, with Technical Decision Maker (TDM) customer stakeholders, managing consumption pipeline with extended team to maintain velocity, and unblocking issues.

+ Leads the customer journey into the era of agentic AI by creating a targeted approach tailored to their current mission requirements and positions Microsoft as a leader for the future, both for accelerating productivity as well as helping the customer create new capabilities to support their business and missions. Leverages expertise of current technology landscape and understanding of AI, cloud and AI infrastructure and security capabilities to plot the foundational elements on the technology roadmap that need to be in place to realize value for the customer. Builds a mid-term strategy for mission programs as well as an immediate opportunity pipeline and orchestrates execution through the appropriate technical teams from the Specialist Team Unit (STU) and with appropriate Partners.

**Diffferentiated Value Proposition**

+ Acts as the customer's Technology Mentor in established relationships with senior mission pursuit and mission program leaders including technical decision makers (TDMs) and/or business decision makers (BDMs) at the Chief X Officer (CXO)-level. Develops extended relationships beyond core customers, advises on solutions, and aligns Microsoft capabilities with customer mission requirements. Leads customer business transformations through digital technologies for assigned accounts to drive mission outcomes and create business value for customers by understanding the DIB industry and position to provide guidance and to challenge customer thinking with innovative ideas that showcase the need for change and new strategic direction, and proactively involves corporate and cross-industry resources to drive customer transformation. Ensures line-of-business wins are captured (e.g., customer write-ups) as reference for scale.

+ Partners with a line-of-business leader or senior executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition and will enable the achievement of long-term growth and success. Leverages the full scope of Microsoft's digital technologies for offering varied solutions and services.

**Mapping and Account Planning**

+ Helps customer technical specialists build the message to sell Microsoft offerings to other parts of their business. Contributes to the creation of stakeholder maps for accounts, determines and orchestrates a coverage plan, and builds out an execution framework across multiple Rooms of the House of the customer.

+ Orchestrates internal teams and partner ecosystem (inclusive of global systems integrators, consultancy partners, and Microsoft Industry Solutions (IS) to ensure sufficient technical resources for demand generation, when appropriate. Contributes to global resource requirement availability, and understands how to allocate and create the appropriate resources for the project. Proactively bridges technology resources with the customer.

+ Establishes best practices and standards around account planning and review for aligning with quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Share account planning output with the customer and constantly realign to the customer's expectations. Coordinates highly complex extended account teams (e.g., spanning complex technologies, geographies, functions) and drives forecasting and tracking of the business. Owns the technical portion of the account plan and leads the customer plan delivery for large, critical, and/or strategic accounts. Captures all Account Planning input in MSX D365 Account Plan. Provides Account thought leadership inclusive of information technology (IT), industry, and business strategy knowledge, and shares best practices internally while providing coaching to subsidiary resources. Leverages account thought leadership in partnership with account executives to set and refine strategy, own accountability for outcomes, and lead extended teams.

**Education and Thought Leadership**

+ Leads customer technology engagement by motivating and inspiring technical resources of customer, partner, and Microsoft towards customer’s business transformation. Delivers regular (e.g., quarterly, monthly) industry/technology engagements and/or briefings to customer Chief X Officers (CXOs), their technical team, and business decision makers (BDMs) to drive execution and focus on competitive advantage. ​

+ Uses existing and new readiness resources and demonstratesexpertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business. Drives innovations to help customers meet capacity and capability goals, maximize reach and impact, and drive long-term engagement and thought leadership on the Microsoft platform, and influences large customers to see and adopt the strategic value. Drives customer skilling initiatives and execution along with the account executive (AE) and enterprise skilling initiative (ESI) teams

Other

+ Embody our culture and values

**Qualifications**

**Required Qualifications:**

+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.

**Other Requirements:**

+ **Cloud Screening:** Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. Required Cloud Screenings will be administered on a recurring bi-annual basis.

+ **Citizenship & Citizenship Verification:** This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance.

**Preferred Qualifications:**

+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.

+ 6+ years experience in relevant customer industry.

+ 6+ years experience in digital transformation, or using technology to drive customer business outcomes.

+ Microsoft AI and Azure Certifications

+ TOGAF-certified

Account Technology IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until June 27, 2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .